Apple Suspends Program That Lets Employees Listen to Siri Recordings for Quality Control, Opt Out Option Coming

Apple is suspending a Siri program that allows employees to listen to ‌Siri‌ recordings for quality control purposes, reports TechCrunch.

Apple is going to review the process that's currently used, where workers listen to anonymized ‌Siri‌ recordings to determine whether ‌Siri‌ is hearing questions correctly or being activated accidentally.

hey siri
Apple in the future also plans to release a software update that will let ‌Siri‌ users opt out of having their ‌Siri‌ queries included in this evaluation process, called grading.

"We are committed to delivering a great Siri experience while protecting user privacy," Apple said in a statement to TechCrunch. "While we conduct a thorough review, we are suspending Siri grading globally. Additionally, as part of a future software update, users will have the ability to choose to participate in grading."

The decision to suspend the program and offer an opt-out option comes following a report from The Guardian that shared details gleaned from one of the contractors working on evaluating ‌Siri‌ queries.

The employee expressed concern with Apple's lack of disclosure about the human oversight and said that contractors who work on the program have overhead confidential medical information, drug deals, recordings of couples having sex, and other private details from accidental ‌Siri‌ activations.

When The Guardian report came out, Apple confirmed that a small number of anonymized ‌Siri‌ requests are analyzed for the purpose of improving ‌Siri‌ and dictation. While Apple anonymizes ‌Siri‌ data that's evaluated for quality control and ‌Siri‌ improvement, its current privacy policy and security documents do not explicitly mention human oversight.

Popular Stories

streaming black friday 2025

Black Friday Streaming Deals Include Big Savings on Disney+, Hulu, Apple TV, and More

Monday November 24, 2025 8:03 am PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
iOS 26 on Three iPhones

iOS 27 Will Reportedly Have Two Key Upgrades

Sunday November 23, 2025 8:48 am PST by
iOS 27 will reportedly have two major elements: quality improvements and new AI features. In his Power On newsletter today, Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense that Apple is focused on improving "quality and underlying performance" over adding new features. Gurman said there is one exception to this rule, though, as he expects...
General Black Friday Deals 25 Red

Apple Black Friday Deals Available Now on AirPods, iPads, Accessories, and More

Friday November 21, 2025 8:48 am PST by
We're only a few days away from Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
maxresdefault

The MacRumors Show: iPhone 18 Pro Looks Like a Huge Upgrade

Friday November 21, 2025 9:10 am PST by
On this week's episode of The MacRumors Show, we talk through all of the new features and improvements expected to come to next year's iPhone 18 Pro and iPhone 18 Pro Max models. Subscribe to The MacRumors Show YouTube channel for more videos Apple's next-generation iPhones are less than ten months away and we already have a good idea about what to expect based on corroborated leaks, rumors,...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
apple news banner

Apple News Loses CNN

Monday November 24, 2025 7:56 am PST by
American multinational news company CNN has abruptly pulled its content from Apple News, Semafor reports. CNN quietly removed its stories from Apple News over the weekend and there is no longer a feed from the network to subscribe to in the app. This effectively ends its distribution agreement with Apple while the two sides negotiate new terms. Discussions are apparently ongoing and CNN's...
amazon black friday

Amazon Kicks Off Black Friday Sale With Major Discounts on Apple Accessories, TVs, and More

Sunday November 23, 2025 7:12 am PST by
Black Friday deals have begun, and Amazon is one of the best places you can find steep discounts on numerous products this week. We've already collected all of the best Apple-related deals you'll find at Amazon (and other retailers) in our Apple Black Friday Deals post, so below you'll find other discounts on devices like Anker accessories, Beats headphones, video games, TVs, and more. Note:...
Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...

Top Rated Comments

ds2000 Avatar
83 months ago
So long as it is actually anonymized, I don't really care
Score: 40 Votes (Like | Disagree)
tgwaste Avatar
83 months ago
Stuff like this should be Opt In not Opt Out.
Score: 28 Votes (Like | Disagree)
Lone Deranger Avatar
83 months ago
Thank god for whistle blowers and journalists. Imagine all the **** corporations would be able to get away with without having the public eye shine on their activities.
Score: 26 Votes (Like | Disagree)
CarpalMac Avatar
83 months ago
So long as it is Apple, I don't really care
Changed that to reflect the sentiment of the ADL. Any other company reported on here doing this would have righteous, vitriolic hate thrown its way by the paragraph load.
Score: 25 Votes (Like | Disagree)
alexhardaker Avatar
83 months ago
“When The Guardian report came out, Apple confirmed that a small number of anonymized Siri requests are analyzed for the purpose of improving Siri and dictation. While Apple anonymizes Siri data that's evaluated for quality control and Siri improvement, its current privacy policy and security documents do not explicitly mention human oversight.“

When I read their policies (after their new policy pages came out), I took it to mean that they reviewed them. I don’t understand the shock behind this. How else are they meant to be improved if they aren’t listened to by other people? I’m assuming the contact info is only used when you say “Hey Siri, call my dad”. If it takes that stuff constantly no matter what, then that’s a bit of a concern.

It’s good they’re letting people opt out of it. That should’ve been there from day one
Score: 24 Votes (Like | Disagree)
fairuz Avatar
83 months ago
So long as it is actually anonymized, I don't really care
You might say something that identifies you. I don't know how they can anonymize this.
Score: 18 Votes (Like | Disagree)