Apple Identifies Logic Board Issue With 'Very Small Number' of 2018 MacBook Airs, Will Fix Free of Charge
Apple has identified an undisclosed issue with the logic board in "a very small number" of 2018 MacBook Air units, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers on Friday. The document was obtained by MacRumors from a source who has proven reliable.
Apple will replace the main logic board in affected MacBook Air units, free of charge. Apple will also send an email to affected customers to let them know that their notebooks are eligible for a main logic board replacement. Apple did not provide any specific details or symptoms pertaining to the "issue."
2018 MacBook Air owners can visit Apple's support website to schedule an appointment with an Apple Store or Apple Authorized Service Provider. When the serial number of an affected MacBook Air is entered into Apple's internal repair system, a message will direct technicians to replace the logic board.
Apple will authorize coverage within four years of the MacBook Air's original purchase date. If the notebook has accidental damage that the customer does not want repaired, technicians are instructed to proceed with the logic board replacement at no cost as long as the damage does not prevent completion of the repair.
If accidental damage does prevent the logic board replacement from being completed, Apple says the customer must pay for necessary repairs in order to get the logic board replaced at no cost.
Apple has not publicly announced this repair policy, likely due to what it believes is a very small number of affected customers. While we are confident this information is accurate, as it comes from a consistently reliable source, we cannot guarantee that all Apple employees will acknowledge the policy.
This is at least the third repair program that Apple has introduced in the past five weeks, alongside its 2015 15-inch MacBook Pro battery recall and replacement program and 2016 13-inch MacBook Pro display backlight service program.
Popular Stories
iOS 19 is still around six months away from being announced, but a new leak has allegedly revealed a completely redesigned Camera app.
Based on footage it obtained, YouTube channel Front Page Tech shared a video showing what the new Camera app will apparently look like, with the key change being translucent menus for camera controls. Overall, the design of these menus looks similar to...
Apple on late Saturday removed TikTok from the App Store in the U.S., and it has now explained why it was required to take this action.
Last year, the U.S. passed a law that required Chinese company ByteDance to divest its ownership of TikTok due to potential national security risks, or else the platform would be banned. That law went into effect today, and companies like Apple and Google...
A new iPhone SE is widely rumored to launch this year, and the device has potentially been confirmed today by known leaker Evan Blass.
In a private social media post, Blass shared an image of what appears to be source code mentioning an iPhone SE (4th Gen), which casts doubt on the alternative "iPhone 16E" name rumored for the device. However, the name in the source code could be a...
iOS 19 will not drop support for any iPhone models, according to French website iPhoneSoft.fr.
The report cited a source who said iOS 19 will be compatible with any iPhone that can run iOS 18, which would mean the following models:
iPhone 16
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
iPhone 15
iPhone 15 Plus
iPhone 15 Pro
iPhone 15 Pro Max
iPhone 14
iPhon...
After a four-year wait, a new AirTag is finally expected to launch in 2025. Below, we recap rumored upgrades for the accessory.
A few months ago, Bloomberg's Mark Gurman said Apple was aiming to release the AirTag 2 around the middle of 2025. While he did not offer a more specific timeframe, that means the AirTag 2 could be announced by the end of June.
The original AirTag was announced...
A leaker known as "Majin Bu" today shared an alleged image of a component for the rumored, ultra-thin "iPhone 17 Air" model.
The blurry, pixelated image shows a pair of rear iPhone shells with a pill-shaped, raised camera bar along the top. On the left side of the bar, there is a circular cutout that appears to be for a single rear camera. On the right side of the bar, there appears to be an ...
In September, Apple said that it would be launching Powerbeats Pro 2 in 2025, and it appears the wireless earbuds are coming very soon.
Powerbeats Pro 2 images found in iOS 18 code
In his Power On newsletter today, Bloomberg's Mark Gurman said the Powerbeats Pro 2 are "due imminently." In addition to Apple filing the Powerbeats Pro 2 in regulatory databases last month, Gurman said Apple is...
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features.
Notification Summary Changes
Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines.
For...
