Some Apple Watch Series 2 Repairs May Qualify for Series 3 Replacement Until Further Notice
Until further notice, repairs of 38mm aluminum Apple Watch Series 2 models will be fulfilled with equivalent Series 3 models due to a temporary shortage of unspecified parts, according to an internal document shared with Apple Stores and Apple Authorized Service Providers today.
The internal document, obtained by MacRumors, reminds technicians that Series 3 models require an iPhone compatible with watchOS 4 or later. Apple instructs technicians to notify iPhone 5 and iPhone 5c customers of their option to upgrade their iPhone to resolve this incompatibility.
If a customer is unable to accept the substitute Series 3 model, Apple says they can contact Apple support to request a refund.
Apple has offered similar Apple Watch repair substitutions in the past due to parts shortages, providing some lucky customers with an upgrade to a newer generation of the device at a fraction of the brand new price, but we obviously do not recommend abusing this temporary good-will policy.
To initiate a repair, head to the Get Support page on Apple's website and book an appointment with an Apple Store or Apple Authorized Service Provider. We cannot guarantee that all locations will acknowledge existence of this internal policy, especially given it has no firm end date, so your mileage may vary.
Popular Stories
Apple is set to release iOS 18.2 next month, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as well....
The M4 MacBook Pro models feature quantum dot display technology, according to display analyst Ross Young. Apple used a quantum dot film instead of a red KSF phosphor film, a change that provides more vibrant, accurate color results.
Young says that Apple has opted for KSF for prior MacBook Pro models because it doesn't use toxic element cadmium (typical for quantum dot) and is more...
Wednesday November 13, 2024 11:01 am PST by
Juli CloverA trio of Apple customers this month filed a class action lawsuit against Apple, accusing the Cupertino company of violating California consumer protection laws and false advertising for continuing to sell AirPods Pro models that had ongoing issues with crackling or static sounds.
A few months after the AirPods Pro came out in October 2019, buyers began to complain about crackling, rattling, ...
Google has launched its dedicated Gemini artificial intelligence app for iPhone users, expanding beyond the previous limited integration within the main Google app. The standalone app offers enhanced functionality, including support for Gemini Live and iOS-specific features like Dynamic Island integration.
The new app allows iPhone users to interact with Google's AI through text or voice...
Wednesday November 13, 2024 11:59 am PST by
Juli CloverApple last week replaced the M3 Max MacBook Pro with the new M4 Max MacBook Pro, and we picked up one of the new high-end MacBook Pro machines to see how it compares to the prior model with both benchmarks and real-world tests.
We tested an M4 Max with a 16-core CPU, 40-core GPU, and 48GB RAM against an M3 Max MacBook Pro with similar specs. The two machines look similar, but the display on...
With iOS 18, Apple introduced a feature that causes the iPhone to reboot every three days, security researchers have confirmed (via TechCrunch). In a demo video, security researcher Jiska Classen proved that an iPhone left untouched for 72 hours will automatically restart, and Graykey manufacturer also Magnet Forensics wrote a blog post about the feature.
After a reboot, an iPhone is more...
