App Store Users Report Endless T&C Loop Preventing App Updates and Downloads

A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading or updating apps.

The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.

apple tcs endless loop



However, tapping OK and then agreeing to the terms and conditions simply sends the user back to the app's ‌App Store‌ listing where they're asked to read and accept the T&Cs again, thus begetting an endless loop.

The T&C issue is being reported by users in different countries, and also appears to be affecting Apple's communication servers, with some users receiving multiple duplicate emails notifying them of a change in Apple Media Services terms. Yet Apple's System Status page is currently reporting no problems.

One user reported that simply tapping Cancel when the T&C notification first pops up made it go away, allowing them to download or update the app in question, but this hasn't worked for others. Have you been affected by the T&C issue currently besetting the ‌App Store‌? Let us know your experience the comments below.

(Thanks, Mike!)

Popular Stories

2024 iPhone Boxes Feature

Apple Changes Trade-In Values for iPhones, iPads, Macs, and More

Thursday January 16, 2025 6:45 am PST by
Apple today adjusted estimated trade-in values for select iPhone, iPad, Mac, and Apple Watch models in the U.S., according to its website. Some values increased, while others decreased. The changes were not too significant, with most values rising or dropping by $5 to $50. We have outlined some examples below: Device New Value Old Value iPhone 15 Pro Max Up to $630 U ...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Launching Later This Year With These 10 New Features

Wednesday January 15, 2025 7:16 am PST by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the "ultra-thin" device. Overall, the "iPhone 17 Air" is shaping up to be a mixed bag. Due to its thinness, the device is expected to have some limited specifications compared to the iPhone 17 Pro models, including only a single rear camera, only a single speaker, no SIM...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...
new magsafe charger

Apple Releases Updated MagSafe Charger Firmware

Tuesday January 14, 2025 11:30 am PST by
Apple today released new firmware designed for the 25W MagSafe Charger that is compatible with the iPhone 12 and later and the latest AirPods and Apple Watch models. The updated firmware is version 2A143, up from the 2A138 firmware that the accessory shipped with. In the Settings app, you'll see a different version number than the internal firmware number. The 2024 MagSafe charger was...
iPhone 17 Pro Dual Tone Feature 1

iPhone 17 Pro Launching Later This Year With These 8 New Features

Thursday January 9, 2025 5:45 am PST by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. iPhone 17 Pro concept based on rumors Below, we recap key changes rumored for the iPhone 17 Pro models as of January 2025: More aluminum: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models ...
MacBook Air 15 Inch Feature Blue

MacBook Air Likely Apple's First Product Update of 2025: What to Expect

Wednesday January 15, 2025 8:49 am PST by
There is a good chance that Apple's first product announcement of 2025 will be updated 13-inch and 15-inch MacBook Air models with the M4 chip. Last month, Apple released macOS Sequoia 15.2, and in doing so it accidentally confirmed new MacBook Air models are coming this year (unsurprisingly). Bloomberg's Mark Gurman said the new MacBook Air models will be announced "earlier" than some...
Apple Card iPhone 16 Pro Feature

Three Companies Are Now in the Running to Take Over the Apple Card

Thursday January 16, 2025 8:18 am PST by
Apple is in talks with Barclays and Synchrony about becoming its new financial partner for the Apple Card, according to Reuters sources. The report today added that Apple has also been holding discussions with Chase Bank owner JPMorgan since last year, so there are at least three potential companies in the running to take over the Apple Card from current partner Goldman Sachs. Goldman...
Generic iOS 18

iOS 18.3 Coming Soon: Here's What's New

Monday January 13, 2025 5:33 am PST by
iOS 18.3 is currently in beta for developers and public beta testers. So far, the upcoming iPhone software update is very minor in scope. Below, we outline what is new in iOS 18.3 so far. The only potential new feature coming to iPhones with iOS 18.3 so far is robot vacuum support in the Home app, but this functionality is not yet live. Apple is laying the groundwork for the feature,...
apple power beats pro 2

Powerbeats Pro 2 Filed in Regulatory Databases Ahead of 2025 Launch

Wednesday January 15, 2025 6:02 am PST by
In September, Apple said that it would be launching Powerbeats Pro 2 in 2025, and now further evidence of the wireless earbuds has surfaced. Powerbeats Pro 2 images found in iOS 18 code Apple submitted Powerbeats Pro 2 regulatory documents to the U.S. Federal Communications Commission (FCC) in mid-December. The documents were made available to the public this week, and they were spotted by 91M...

Top Rated Comments

calstanford Avatar
75 months ago
Thank our Lord and Saviour Tim Cook for turning Apple from what was once a venerable hard- and software company creating world class computers and mobile devices into a half-assed Media Services company.

It's what Yahoo! tried to do twice. And look where they are now
Score: 17 Votes (Like | Disagree)
meetajhu Avatar
75 months ago
Apple becoming a services oriented company my ***
Score: 14 Votes (Like | Disagree)
haruhiko Avatar
75 months ago
Started happening on my daughter's iPad and iPhone today (both with the same account). Have spent 3 hours trying to fix this now, including a complete wipe of the phone. What a complete and utter joke!
Why wipe the phone and restore when it is clearly a server side issue?
Score: 14 Votes (Like | Disagree)
martyjmclean Avatar
75 months ago
If Apple are expecting Services to be their next Big Thing, they better start improving that back-end.
Score: 10 Votes (Like | Disagree)
sinoka56 Avatar
75 months ago
RIP Apple QC
Score: 8 Votes (Like | Disagree)
Renatzz Avatar
75 months ago
Threy said its now apple priority but they dont now how long its gonna take to sort out this problem!

Attachment Image
Score: 2 Votes (Like | Disagree)