Multiple Reviewers Facing Broken Galaxy Fold Devices After Just Days of Use

Samsung this week provided reviewers with Galaxy Fold devices for some hands-on time, and it appears the folding smartphone may be suffering from some serious flaws. Three of the reviewers who received a Galaxy Fold have already experienced failures, all of which focus on the display.

The Verge's Dieter Bohn says that his Galaxy Fold device broke after a random bulge appeared on the display, perhaps from a piece of debris that had gotten into the hinge. The debris, or whatever the bulge was, pressed into the display hard enough to break it.

brokengalaxyfold

Broken Galaxy Fold OLED display via The Verge

Bohn says that he did not mistreat the phone, doing "normal phone stuff" like putting it in a pocket and opening and closing the hinge.

It's a distressing thing to discover just two days after receiving my review unit. More distressing is that the bulge eventually pressed sharply enough into the screen to break it. You can see the telltale lines of a broken OLED converging on the spot where the bulge is.

Similarly, CNBC's Steve Kovach shared a video of his review unit displaying a flickering, failing screen after just a single day of use.


Bloomberg's Mark Gurman also ran into a catastrophic display failure. His Galaxy Fold is broken and unusable, appearing to feature some of the same screen failures as Kovach's unit.


In Gurman's case, he says that there was a protective layer on the screen that is not supposed to be removed, but this was not communicated to him. He took it off, which may have contributed to the problem. Well-known YouTuber Marques Brownlee says that he did the same thing because there was no warning in the box.


Not all of the reviewers with broken units removed the plastic film, however, so there are clearly multiple issues impacting the Galaxy Fold. Three broken review units that failed within a day or two does not bode well for the device at all. It's not known if reviewers received a bad batch of the device or if units going out to customers will experience the same issues, but anyone considering a purchase should be aware of these failures.

Samsung's Galaxy Fold costs a whopping $1,980, which is a sensationally high price even for a device that works. Right now, Samsung is accepting pre-orders for the Galaxy Fold on carrier sites, and the first retail units are expected to be available to customers on April 26.

Popular Stories

AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iphone 17 air dummy unbox therapy

iPhone 17 Air's Extreme Thinness Demoed in New Video

Tuesday April 22, 2025 10:22 am PDT by
Apple plans to release an all-new super thin iPhone this year, debuting it alongside the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max. We've seen pictures of dummy models, cases, and renders with the design, but Lewis Hilsenteger of Unbox Therapy today showed off newer dummy models that give us a better idea of just how thin the "iPhone 17 Air" will be. The iPhone 17 Air is expected to be ...
ipad air windows 11 arm

M2 iPad Air Runs Windows 11 ARM via Emulation, Thanks to EU Rules

Tuesday April 22, 2025 5:01 am PDT by
A developer has demonstrated Windows 11 ARM running on an M2 iPad Air using emulation, which has become much easier since the EU's Digital Markets Act (DMA) regulations came into effect. As spotted by Windows Latest, NTDev shared an instance of the emulation on social media and posted a video on YouTube (embedded below) demonstrating it in action. The achievement relies on new EU regulatory...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday April 17, 2025 4:12 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
iOS 18

iOS 18.5 Includes Only a Few Changes So Far

Monday April 21, 2025 11:00 am PDT by
Apple seeded the third beta of iOS 18.5 to developers today, and so far the software update includes only a few minor changes. The changes are in the Mail and Settings apps. In the Mail app, you can now easily turn off contact photos directly within the app, by tapping on the circle with three dots in the top-right corner. In the Settings app, AppleCare+ coverage information is more...
iphone 17 pro majin bu sky blue

iPhone 17 Pro Allegedly Coming in Sky Blue Color Used for MacBook Air

Tuesday April 22, 2025 4:08 am PDT by
Apple will unveil the iPhone 17 Pro in a new Sky Blue color, the same color that debuted on the latest M4 MacBook Air models Apple released in March. That's according to the leaker Majin Bu. Concept mockup from Majin Bu Writing on his website, Bu claims that "sources close to the supply chain confirm that several iPhone 17 Pro prototypes have been made in various colors, with Sky Blue...
maxresdefault

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Subscribe to the MacRumors YouTube channel for more videos. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and ...

Top Rated Comments

Scott6666 Avatar
79 months ago
Folding a screen is kind of a stupid idea in the first place. Maybe this will make it all go away.
Score: 130 Votes (Like | Disagree)
hasanahmad Avatar
79 months ago
Apple: *wide grin*
Score: 126 Votes (Like | Disagree)
Salty Pirate Avatar
79 months ago
you guys bitch about Apple????
Score: 122 Votes (Like | Disagree)
zombiecoops Avatar
79 months ago
Having a protective layer that looks like it is removable is uniquely dumb.
Score: 117 Votes (Like | Disagree)
thecastle Avatar
79 months ago
Because failure elsewhere makes Apple exempt from criticism?

No.
No but everyone bitched about Apple's lack of innovation and not jumping on this train when this was first announced... Now look at what happened.
Score: 83 Votes (Like | Disagree)
bladerunner2000 Avatar
79 months ago
you guys bitch about Apple????
Because failure elsewhere makes Apple exempt from criticism?

No.
Score: 68 Votes (Like | Disagree)