Google today announced plans to bring its "Duplex" feature that's designed to book restaurant reservations for you through actual voice calls to iOS devices.

Google says that the feature is available on all Pixel phones in 43 U.S. states and that it will be coming to "more Android and iOS devices" over the course of the next few weeks.


Unveiled at the 2018 Google I/O developer conference, Google Duplex lets Google Assistant make calls to businesses to schedule appointments and make restaurant reservations. It was demoed on stage with Google Assistant making a phone call to a real salon and using a natural-sounding conversation to book an appointment.

Following the demo, there were questions about the ethics of having a machine phone a real person, but in response, Google said that Google Assistant will identify itself and will allow restaurants to opt out of being recorded.

Placing a restaurant reservation this way involves telling Google Assistant where you want to go, what time, and with how many people. Google Assistant then calls the restaurant, and once a reservation is made successfully, you're notified via email and calendar invite.

Tag: Google

Top Rated Comments

rictus007 Avatar
75 months ago
Can’t wait to tell google what I like to eat, where and with whom
Score: 9 Votes (Like | Disagree)
gplusplus Avatar
75 months ago
I want Duplex/Google Assistant for its call screening features. The robo-spam and scam calls are outrageously out of hand and Apple has done nothing to make it better. Even RoboKiller, the top rated service for dealing with spam/scam calls, doesn’t cut it on iOS.

If they can bring this feature to iOS, I would be a very happy camper. But if Google continues to make strides in their digital assistant technology, while Apple is still stale, then I may finally switch back to Google’s ecosystem.
Score: 4 Votes (Like | Disagree)
Intellectua1 Avatar
75 months ago
Can’t wait to tell google what I like to eat, where and with whom
It's cool, I'm sure by nights end you will have told Facebook, Instagram, or Twitter.
Score: 3 Votes (Like | Disagree)
JaySoul Avatar
75 months ago
Can't wait for Duplex to come to the UK.

Of course, here it will be called 'Maisonette'.
Score: 3 Votes (Like | Disagree)
AppleMad98004 Avatar
75 months ago
There’s no point to it.

It just means you don’t need a person answering the phone at the restaurant.
That's my thought. The end goal is Google software at the restaurant level (or any business) that will auto book for people who prefer the phone. This will replace all sorts of admin jobs.
Score: 2 Votes (Like | Disagree)
gplusplus Avatar
75 months ago
Its going to be very interesting to see if Google is able to turn the assistant role inside out on the iPhone. Google Assistant is now able to be invoked using Siri Shortcuts and now this feature. People may start ignoring Apple's own offerings if they don't start matching features.
People may want to, but Apple maintains control. The iPhone has been out for almost 12 years now, yet they still won’t even let you change your default web browser. If Apple won’t let you change a default web browser, I doubt they’d let you change your default digital assistant. They will find a way to “break” the functionality, as they do with pretty much everything else.

Look at the graphics API fiasco. Apple could have supported Vulkan, an open standard graphics API created by Khronos Group, which Apple themselves was a member of. But no, they not only deprecated OpenGL support at 4.1 (very outdated), but they intentionally omitted Vulkan support and now force developers to use Metal 2, which is 100% proprietary. They don’t care about consumers or developers; they just want control.
Score: 2 Votes (Like | Disagree)

Popular Stories

iPhone SE 4 Thumb 1

iPhone SE 4 With Apple's Own 5G Modem 'Confirmed' to Launch in March

Tuesday November 19, 2024 12:12 pm PST by
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
airtag purple

AirTag 2 Rumored to Launch Next Year With These New Features

Sunday November 17, 2024 5:18 am PST by
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development. Below, we recap rumors about a second-generation AirTag. Timing Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
Magic Mouse Next to Keyboard

No, Apple CEO Tim Cook Didn't Say He Prefers Logitech's MX Master 3 Over the Magic Mouse

Sunday November 17, 2024 3:03 pm PST by
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false. The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
Generic iOS 18 Feature Real Mock

Apple Releases iOS 18.1.1 and iPadOS 18.1.1 With Security Fixes

Tuesday November 19, 2024 10:10 am PST by
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
at t turbo indicator iphone 16 pro max v0 8hrh7w5f3w1e1

AT&T Turbo Indicator Showing Up in iPhone Status Bar for Subscribers

Wednesday November 20, 2024 3:42 am PST by
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence. Image credit: Reddit user No_Highlight7476 The Turbo feature provides enhanced network performance through ...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Rumored to Surpass iPhone 6 as Thinnest iPhone Ever

Monday November 18, 2024 1:07 pm PST by
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick. "We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote. If that measurement proves to be accurate, there would be ...
bug security vulnerability issue fix larry

Make Sure to Update: iOS 18.1.1 and macOS Sequoia 15.1.1 Fix Actively Exploited Vulnerabilities

Tuesday November 19, 2024 10:52 am PST by
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices. With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...