iPhone Screen Repairs to Get Faster as Apple Moves to Software-Only Calibration Process

Apple has announced that its iPhone display calibration process no longer requires specialized hardware, according to an internal service-related document obtained by MacRumors today.

Starting today, Genius Bars and Apple Authorized Service Providers can calibrate the display on a repaired iPhone 6s or newer by simply connecting the device to a Mac mini or MacBook Air running Apple's calibration and diagnostics software, without the need to use a so-called 3D Touch Calibration Fixture.

horizonmachine

3D Touch Calibration Fixture via Reuters

Apple says this change will result in three benefits for service providers and customers:

  1. More flexible workspaces for service providers, as the calibration fixture takes up quite a bit of space.

  2. Reduced wait times for customers, suggesting that the software-based calibration process is faster.

  3. Later this year, more Apple Authorized Service Providers around the world will have an opportunity to expand their in-store repair offerings to include iPhone display repairs.

Apple will outline the required steps for service providers to transition from the hardware to the software process later today, according to the internal communication, which was earlier reported by iMore's Rene Ritchie.

Apple Authorized Service Providers with a 3D Touch Calibration Fixture will be required to return the hardware at a later date to be announced.

iPhone display calibration ensures that a replacement display is fully integrated with the device's logic board at the system level. The process has been required since the arrival of Touch ID on the iPhone 5s in 2013, followed by 3D Touch on the iPhone 6s and newer, and Face ID on the iPhone X and newer.

Touch ID and Face ID calibration was already completed in software, and now 3D Touch calibration will be too, completely eliminating the need for hardware. If the display on an iPhone is replaced, but the calibration process is not completed, then Touch ID, Face ID, and/or 3D Touch will not function.

Apple only provided a handful of third-party service providers with its calibration fixture, so this change should result in faster, more flexible, and more widely available iPhone screen repairs in many countries.

Since Apple made Horizon machines available to Authorized Service Providers, there are more AASPs that can provide screen fixes than Apple Stores worldwide, making it quicker and faster for customers to get a screen repair. With change to a software-based calibration process, thousands more AASPs will be able to provide in-store screen fixes without the need to send devices off for repair.

Popular Stories

Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Wednesday November 19, 2025 4:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
iOS 26

Everything New in iOS 26.2 Beta 3

Monday November 17, 2025 3:20 pm PST by
Apple provided developers with the third beta of an upcoming iOS 26.2 update, and there are still new features that are being added with each beta that we get. We've rounded up all of the changes that Apple made in beta 3. AirDrop Apple added new AirDrop functionality, providing a way for two people to share files temporarily without having to add one another as contacts. iOS 26.2...
applecare apple care banner

Apple Brings New AppleCare+ Options to India

Tuesday November 18, 2025 8:42 am PST by
Apple today announced an expansion of AppleCare+ coverage in India, with new options for monthly and annual plans, and the addition of Theft and Loss for iPhone for the first time. Options for monthly and annual AppleCare+ plans in India provide more choice and flexibility, allowing users to keep coverage for as long as they require. Apple's vice president of Worldwide iPhone Product...
ipad mini 7 feature red and blue

iPad Mini 8: Four Major New Features to Expect

Wednesday November 19, 2025 7:50 am PST by
Apple's eighth-generation iPad mini is highly likely to arrive next year, offering a significant refresh of the device with at least four major new features. OLED Display The next-generation version of the iPad mini could feature an OLED display, as part of Apple's plan to expand the display technology across many more of its devices. Apple's first OLED device was the Apple Watch in 2015, ...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
iPhone 17 Pro and Air N1 Feature

iPhone 17 vs. iPhone 16 Wi-Fi Speeds: New Study Reveals the Winner

Tuesday November 18, 2025 10:53 am PST by
A new study has revealed that the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air achieve significantly faster average Wi-Fi speeds compared to the iPhone 16 series, thanks to Apple's custom-designed N1 chip. The study was conducted by Ookla, the company behind the popular Speedtest website and app. It said the results are based on global, crowdsourced Speedtest user data...
Apple Wallet ID Illinois

iPhone Driver's License Feature Launching in Illinois

Tuesday November 18, 2025 8:47 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Starting this Wednesday, November 19, the feature will be available to residents of Illinois. The announcement confirmed that the...
macbook black friday

The Best Early Black Friday Mac Deals

Tuesday November 18, 2025 7:32 am PST by
We're getting closer to Black Friday, which lands next week on Friday, November 28. In the lead-up to the shopping holiday, we're tracking a few lowest-ever prices on Apple's most popular Macs, including the M4 MacBook Air and brand new M5 MacBook Pro. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment,...
hikawa phone grip stand apple%402x

Apple Launches Second Limited-Edition iPhone Accessory in a Month

Friday November 21, 2025 3:53 am PST by
Apple has begun selling the Hikawa Phone Grip and Stand, a new limited-edition iPhone accessory designed with accessibility in mind. Designed by LA-based Bailey Hikawa to celebrate the 40th anniversary of accessibility at Apple, the grip uses magnets to securely snap onto any iPhone with MagSafe. Apple says it can be removed with ease, and doubles as a stand with two different viewing...

Top Rated Comments

AngerDanger Avatar
94 months ago
That boxy plastic design looks so familiar…



I knew it!

Attachment Image
Score: 12 Votes (Like | Disagree)
Brookzy Avatar
94 months ago
Something tells me that software-based calibration, no matter how advanced, cannot beat hardware-based calibration.

Unless the hardware steps are now taking place at the factory prior to shipment I’m concerned that displays calibrated with software will be less accurate.
Score: 10 Votes (Like | Disagree)
Yvan256 Avatar
94 months ago
('https://www.macrumors.com/2018/09/17/iphone-calibration-process-now-software-only/')
Starting today, Genius Bars and Apple Authorized Service Providers can calibrate the display on a repaired iPhone 6s or newer by simply connecting the device to a Mac mini or MacBook Air running Apple's calibration and diagnostics software, without the need to use a so-called 3D Touch Calibration Fixture.
Why did they specify the Mac Mini and MacBook Air, the only two Macs left with USB type-A ports? I thought USB-C was the future? ;)
Score: 9 Votes (Like | Disagree)
drewsof07 Avatar
94 months ago
Something tells me that software-based calibration, no matter how advanced, cannot beat hardware-based calibration.

Unless the hardware steps are now taking place at the factory prior to shipment I’m concerned that displays calibrated with software will be less accurate.
"Calibration" is a bit of a misnomer. What they really mean is pairing the replacement parts to the logic board as a means of "security" by preventing non-AASP third party repair.
Score: 6 Votes (Like | Disagree)
ChrisMoBro Avatar
94 months ago
So they should be cheaper then!
Score: 3 Votes (Like | Disagree)
Ray Brady Avatar
94 months ago
What is this "Mac Mini" they speak of? An exciting and mysterious new product not yet available to the public?
Score: 3 Votes (Like | Disagree)