Apple Offering 30-Minute One-on-One Phone Lessons on Editing Images With Photos App

Apple recently started offering customers one-on-one phone-based tutorial sessions with a "Photos expert," allowing them to receive training on using the image editing tools built into the Photos app.

According to a new support document, Apple users in the United States can sign up for a 30 minute session with an Apple Support Advisor that's an expert in "using Photos to transform pictures from good to amazing."

photosappapple
It's not clear how useful these sessions will be for customers as they seem to be conducted over the phone with no visual aid included.

You'll have 30 minutes one-on-one with a Photos expert who'll describe how to edit pictures from your own collection. They'll tailor the session to your skill level and show you how to get the results you want.

The support document instructs customers to update their Macs and iOS devices to the latest versions and call using speakerphone or headphones for hands-free access to editing tools while talking to an advisor.

Apple says that customers will learn about all of the editing tools that Photos offers, from Auto Enhance to detailed color and light adjustments. The lesson will also cover editing Live Photos and images taken in Portrait mode along with tools like cropping, filters, and more.

While phone-based Photos app tutorials appear to be a new offering, Apple has long offered online lessons for new device purchasers.

The Personal Setup feature, for example, lets new device owners get help from Apple in store or online, with Apple support staff helping users find apps, personalize their devices, and discover key features.

On the iPhone, for example, Personal Setup covers details like transferring contacts, setting up email accounts, and using Find My iPhone, plus it includes "handy camera tips" and App Store suggestions.

Apple also hosts many "Today at Apple" training sessions in its online stores on topics like editing videos, getting started with coding, shooting photos on iPhone, photo walks that focus on photography tips, and more.

Apple's new online Photos session appears to be something of an online extension of Today at Apple and the Personal Setup process, with Apple perhaps planning to extend these online tutorials to other topics in the future.

Popular Stories

Apple One Apps Feature 2

Apple One's Best Plan Now Includes Two More Perks For Free

Monday March 10, 2025 6:40 am PDT by
Apple One allows you to subscribe to up to six Apple services for one discounted monthly price. There are three Apple One tiers: Individual, Family, and Premier. Over the last month, the highest-end ‌Apple One‌ Premier plan has gained two additional perks. Here is what Apple One Premier already included, for $37.95 per month:Apple Music Apple TV+ Apple Arcade Apple News+ Apple Fitness+...
iPhone 16 Pro vs iPhone 17 Air Feature

iPhone 17 Air and 17 Pro Max Allegedly Same Size Apart From Thickness

Friday March 7, 2025 2:45 am PST by
Apple's all-new ultra-thin iPhone 17 Air shares the same dimensions as the iPhone 17 Pro Max, with the only difference being in the thickness of the devices, according to the leaker Ice Universe. Posting to their Weibo account, the Chinese leaker today claimed that the iPhone 17 Air and iPhone 17 Pro Max have identical body length, width, screen size, and bezels. "The only difference is the...
2016 12 inch macbook feature

Apple Introduced Its Most Controversial MacBook 10 Years Ago Today

Sunday March 9, 2025 1:00 am PST by
Apple announced the infamous 12-inch Retina MacBook a decade ago today, an experimental new Mac that was as controversial as it was revolutionary. Apple unveiled the 12-inch MacBook on March 9, 2015, at the "Spring Forward" event in San Francisco, California. The event was primarily focused on the Apple Watch, which was being fully detailed ahead of its launch the following month, so the...
Generic iOS 19 Feature Mock Light

iOS 19 Will Bring Biggest Design Overhaul Since iOS 7

Monday March 10, 2025 12:17 pm PDT by
Apple is planning for a major design overhaul of the iPhone, iPad, and Mac interfaces with the introduction of iOS 19, iPadOS 19, and macOS 16 later this year, reports Bloomberg. The update will "fundamentally change" the look of Apple's operating system, introducing a more consistent cross-platform experience. Apple plans to update the style of icons, menus, apps, windows, and system...
iPhone 17 Pro Render Front Page Tech

iPhone 17 Pro Launching Later This Year With These 8 New Features

Tuesday March 4, 2025 3:15 pm PST by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. iPhone 17 Pro's alleged design via Front Page Tech Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone...
iphone 17 mockups idevicehelp

Video Shows iPhone 17 Mockups Based on 'Internal Documents'

Monday March 10, 2025 4:41 am PDT by
YouTuber iDeviceHelp on Friday posted a video that shows off mockups of Apple's forthcoming iPhone 17 models that are purportedly based on "internal documents." We're sharing the video here since it was made in collaboration with leaker Majin Bu, who last month published similar iPhone 17 renders that were widely corroborated by separate leakers with links to Apple's Chinese supply chain....
iphone 17 pro asherdipps

iPhone 17 Pro Max Said to Be Thicker to Accommodate Larger Battery

Friday March 7, 2025 2:47 am PST by
Apple has increased the thickness of the upcoming iPhone 17 Pro Max compared to the current generation iPhone 16 Pro Max, claims the Chinese leaker known as Ice Universe. Apple is said to have increased the depth of the iPhone 17 Pro Max to 8.725mm, up from 8.25mm on the iPhone 16 Pro Max, which would be a 0.475mm difference in thickness. The increase "surely means a larger battery,"...
Apple MacBook Air hero

New MacBook Air Quietly Fixes This Decades-Long Design Oversight

Friday March 7, 2025 6:58 am PST by
In a move that probably won't make headlines but should delight detail-oriented Mac users everywhere, Apple has quietly corrected a 26-year-old design inconsistency on its keyboards. The Mute key, a staple on Mac keyboards since the PowerBook G3 'Lombard' debuted in 1999, has finally received a logical redesign on the new MacBook Air with M4 chip. As spotted by iCulture, the key now displays ...
Apple Intelligence General Feature

Apple Delays Apple Intelligence Siri Features

Friday March 7, 2025 9:35 am PST by
Apple is delaying some of the Apple Intelligence Siri features that it expected to release in iOS 18, an Apple spokesperson said in a statement to Daring Fireball. Apple says that it is going to take longer than expected to roll out the more personalized Siri experience, and that these features will be rolled out "in the coming year.""Siri helps our users find what they need and get things...

Top Rated Comments

Pangalactic Avatar
85 months ago
Apple says that customers will learn about all of the editing tools that Photos offers, from Auto Enhance to detailed color
- And now, sir, please press the auto to enhance button
- Done
- Congratulations, you have just mastered auto enhancing! That will be $99.99 for this lesson. Next, we will cover how to automatically adjust exposure using the "automatically adjust exposure" button
Score: 13 Votes (Like | Disagree)
macduke Avatar
85 months ago
I learned by dragging around sliders until I learned what did what. From there it's pretty easy to adjust things until the photo looks better.

The difficult part is taking the photo and where most people should be spending 90% of their time learning to improve. It's far more important to learn how light works before trying to edit a photo. Garbage in, garbage out. Though I'm still amazed at how far you can push a modern RAW. But even the best camera can't save a photo with splotchy light all over someone's face, and exposing properly the first time will make editing MUCH easier.

Most people could also improve their photos massively if they got closer to their subject and zoomed with their feet. Move around a lot when you take photos and try different perspectives and you'll learn a lot faster. Get down on the ground. Climb up somewhere high. Walk around your subject and watch how the various forms created by lines of contrast and curvature interact with elements in the background to create visual movement and interest. Always pay attention to the background when shooting and notice how that changes the photo. Lastly, the single most important thing that most people can do to improve: stop centering your subject in every single photo. Look up the rule of thirds and the golden ratio.
Score: 9 Votes (Like | Disagree)
Ohheyyou Avatar
85 months ago
I have experienced these sessions and they are awesome! They actually will set up a screen sharing session so the “no visuals” is very incorrect. The advisor screenshared and I picked one of my favorite photos to edit with them. It was cool with their arrow darting around and showing me what to try to modify in my photo. Like yes it’s free with a new device that has Apple care
Score: 5 Votes (Like | Disagree)
tobefirst ⚽️ Avatar
85 months ago
When I got my Apple Watch last fall, they offered me a one-on-one training over the phone. It did also consist of a visual component through an online portal of some kind where I could see the Apple rep's watch. Worked pretty well. It sort of sounds like this would be similar?
Score: 4 Votes (Like | Disagree)
neonart Avatar
85 months ago
Whoohoo. :rolleyes: Still using Aperture. Hopelessly hoping Photos gets a pro update to match the simplicity and power Aperture had (has).
Score: 3 Votes (Like | Disagree)
danpass Avatar
85 months ago
The Photos app from the iOS 6 era was the best
Score: 2 Votes (Like | Disagree)