Belkin has temporarily halted sales of its InvisiGlass Ultra screen protector for iPhone X after numerous complaints about it cracking way too easily.

belkin invisiglass ultra iphone x
The $39.95 screen protector is no longer available to purchase from Belkin's website or Apple's online store after dozens of customers—but not all—complained about it cracking in normal usage conditions and without ever dropping their devices. We're told it has also been pulled from shelves at Apple retail stores around the world.

Here's one customer review from Belkin's website:

I purchased this at the Apple Store a little over a month ago and had them install it using their machine. Installation was quick and the fit on my iPhone X was flawless. I loved the glass feel and everything was fine until a couple days ago when I lightly tapped on the top portion of the screen with my pen and it cracked! There are 3 crack lines coming from the initial crack point. I am very disappointed in the durability of this product to say the least.

When we first reached out to Belkin about the InvisiGlass Ultra's many one-star reviews in November, a company spokesperson informed us that it had not identified any issues with the screen protector at the time. It has since changed tune.

"We have been constantly testing this product since we released the first generation of it timed to iPhone X availability and things have evolved since you and I last spoke," a Belkin spokesperson informed MacRumors. "We identified some improvements to be made in the next generation of this product."

A new and hopefully improved version of the InvisiGlass Ultra screen protector for the iPhone X will be available to purchase from Apple in January and from Belkin around January or February, according to the spokesperson.

Belkin said it considers "product quality and consumer feedback of paramount importance" and said that customers who have any questions should contact the company directly or reach out to their local Apple store. Belkin didn't specify if customers will be eligible for a refund, but hopefully it honors these requests.

The original InvisiGlass Ultra uses 0.21mm ion-strengthened glass from iPhone display glass manufacturer Corning. Belkin said the screen protector improved the iPhone X's scratch resistance by up to three to five times, with up to a 25 percent increase in protection against cracking and breakage from drops.

The InvisiGlass Ultra was released in late October alongside Belkin's anti-glare and tempered glass screen protectors for iPhone X, which both remain available to purchase for $19.95 and $24.95 respectively.

Tag: Belkin

Top Rated Comments

Act3 Avatar
95 months ago
lol, at least they halted sales to investigate, that is what an ethical company does
Score: 18 Votes (Like | Disagree)
joueboy Avatar
95 months ago
Who the hell pay $40 freakin for a screen protector. No wonder why Apple can sell a $1000 phone because of these suckers. SMH!
Score: 11 Votes (Like | Disagree)
az431 Avatar
95 months ago
I don't understand the need for these protectors. I've never been gentle with my iPhones, and have never seen so much as a hairline scratch on the screen. The iPhone 6S that I replaced with a X looks brand new.
Score: 10 Votes (Like | Disagree)
Chupa Chupa Avatar
95 months ago
Buy the cheap-ola protectors on Amazon. Plenty of great options for $10 and less (and Prime eligible). They come out of the same factories as the "name brand" one, and no worse. Same material. It baffles me that people pay $20, $30 or more for these.
Score: 6 Votes (Like | Disagree)
dannys1 Avatar
95 months ago
Here's a tip, don't bother with one - the screen is perfectly fine as it is.
Score: 5 Votes (Like | Disagree)
4254126 Avatar
95 months ago
Same thing with my Belkin iP7+ screen protector last year. Applied in the Apple Store and within a week a small crack had appeared (thin line) on the top right of the phone. Honestly: It never fell, no enormous amount of pressure was applied... really bad quality... Took it into the Apple Store: They didn't care and told me it must have "done its job". Called Belkin: They didn't care. It's easy to just rid complaints down to the obvious "you must have dropped it" and the customer has no way of proving the opposite.

Recently bought 2x Anker Glass Protectors (€7,99 on Amazon) and they're holding up well. Application was easy with the included kit and the protector is a little wider than the Belkin one which means the edges of the screen don't get this "rainbow" effect. Cheaper, better, ... Belkin? Never again.
Score: 4 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple Releases iOS 18.4 With Priority Notifications, Ambient Music, New Emoji and More

Monday March 31, 2025 10:03 am PDT by
Apple today released iOS 18.4 and iPadOS 18.4, the fourth major updates to the iOS 18 and iPadOS 18 operating system updates that came out last year. iOS 18.4 and iPadOS 18.4 come two months after Apple released iOS 18.3 and iPadOS 18.3. Subscribe to the MacRumors YouTube channel for more videos. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to...
iPhone 17 Pro 34ths Perspective

iPhone 17 Pro Launching Later This Year With These 10 New Features

Sunday March 23, 2025 10:00 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
top stories 2025 03 29

Top Stories: WWDC 2025 Announced, iPhone 17 Pro and iOS 19 Rumors, and More

Saturday March 29, 2025 6:00 am PDT by
Apple's big developer event is a little over two months away, and rumors about what we can expect to see in Apple's next major operating system updates are becoming increasingly frequent. A public release of iOS 18.4 is also imminent with a number of updates and improvements, although we won't be getting the major Apple Intelligence Siri upgrades that had reportedly been planned for this...
Magic Mouse Green

What to Expect From the Magic Mouse 3

Saturday March 29, 2025 10:15 am PDT by
Apple is reportedly working on a new Magic Mouse. Below, we recap what to expect. The two key rumors for the Magic Mouse 3 so far include a relocated charging port, along with a more ergonomic design. It was briefly rumored that the Magic Mouse 3 would also feature voice control, but that was misinterpreted information. Relocated Charging Port While the Magic Mouse switched from...
iOS 18

iOS 18.4 Expected Next Week - Here Are the Release Notes

Friday March 28, 2025 2:01 pm PDT by
With the second release candidate of iOS 18.4 that Apple seeded out today, the company finally provided us with release notes that give a full rundown on what to expect. There's an Apple Vision Pro app, new Apple Intelligence features for notifications and additional language support, plus an Apple News Food feature for Apple News+ subscribers, and several updates that should improve the...
Foldable iPhone 2023 Feature Homescreen

Six Things to Know About Apple's Upcoming Foldable iPhone

Friday March 28, 2025 3:54 pm PDT by
We've been hearing rumors about a foldable iPhone for almost a decade now, but it looks like we might finally see the device come to fruition in 2026. We're going to be waiting many more months for the foldable iPhone, but so far we're hearing good things. Apple wants to make it creaseless. It's taken Apple multiple years to design a foldable iPhone that it's satisfied with because Apple ...
iOS 19 Mock WWDC25 Feature

iOS 19 Expected to Run on These iPhones

Monday March 31, 2025 5:28 pm PDT by
iOS 19 will not be available on the iPhone XR, iPhone XS, or the iPhone XS Max, according a private account on social media site X that has accurately provided information on device compatibility in the past. The iPhone XR, iPhone XS, and iPhone XS Max all have an A12 Bionic chip, so it looks like iOS 19 will discontinue support for that chip. All other iPhones that run iOS 18 are expected...
iOS 19 visionOS UI Elements

Apple Codename Provides Clue About iOS 19's Rumored New Design

Sunday March 30, 2025 6:40 am PDT by
Multiple sources have claimed that iOS 19 will introduce a new design with more translucent buttons, menus, notification banners, and more, and there is now another clue that points towards this glass-like appearance. Bloomberg's Mark Gurman today said the new design project is codenamed "Solarium" internally. A solarium is a room with glass walls that allow in plenty of sunlight, so this...