Restoring a Bricked iMac Pro Requires a Second Mac and Configurator 2

If an iMac Pro becomes unresponsive and requires restoring, like if there's a power failure during a software update, there are a special set of instructions iMac Pro users must follow, which require a secondary Mac.

As outlined in an Apple Configurator 2 support page, an iMac Pro restore requires a second Mac running macOS High Sierra with internet access and Apple Configurator 2.6 or later installed.

imac pro white background
The iMac Pro will need to be connected to the secondary Mac with a Thunderbolt or USB-A or USB-C to USB-C cable. From there, iMac Pro users will need to plug the cable into the Thunderbolt port closest to the Ethernet port and then connect the iMac Pro to power while holding the power button.

Apple Configurator must be used on the second Mac to select the iBridge device and then restore. After the restoration process, the iMac Pro will reboot, making it accessible again.

This restore process is similar to what must be done for an iPhone or iPad that is unresponsive, and it is necessary due to the extra security afforded by the Apple-designed T2 chip.

The iMac Pro's T2 chip is a second generation version of the T1 chip that powers the Touch Bar in the MacBook Pro. The T2 chip integrates the system management controller, image signal processor for the camera, audio controller, SSD controller, a Secure Enclave, and a hardware encryption engine.

Among other improvements, the T2 chip encrypts all of the data on the iMac Pro's SSD using dedicated AES hardware that doesn't impact the performance of the SSD. It also ensures a secure boot up process, making sure no unapproved software loads at startup.

(Thanks Łukasz!)

Related Forum: iMac

Popular Stories

imac video apple feature

Apple Unveils First New Products of 2026

Monday January 26, 2026 1:55 pm PST by
Apple today introduced its first two physical products of 2026: a second-generation AirTag and the Black Unity Connection Braided Solo Loop for the Apple Watch. Read our coverage of each announcement to learn more:Apple Unveils New AirTag With Longer Range, Louder Speaker, and More Apple Introduces New Black Unity Apple Watch BandBoth the new AirTag and the Black Unity Connection Braided...
Second Generation AirTag Feature

Apple Unveils New AirTag With Longer Range, Louder Speaker, and More

Monday January 26, 2026 6:07 am PST by
Apple today introduced the second-generation AirTag, with key features including longer range for tracking items and a louder speaker. For those who are not familiar, the AirTag is a small accessory that you can attach to your backpack, keys, or other items. Then, you can track the location of those items in the Find My app on the iPhone, iPad, Mac, Apple Watch, and iCloud.com. The new...
iPhone 5s

iPhone 5s Gets New Software Update 13 Years After Launch

Monday January 26, 2026 3:56 pm PST by
Alongside iOS 26.2.1, Apple today released an updated version of iOS 12 for devices that are still running that operating system update, eight years after the software was first released. iOS 12.5.8 is available for the iPhone 5s and the iPhone 6, meaning Apple is continuing to support these devices for 13 and 12 years after launch, respectively. The iPhone 5s came out in September 2013,...
Apple Logo Spotlight

Apple to Launch These 20+ Products This Year

Sunday January 25, 2026 6:02 pm PST by
2026 promises to be yet another busy year for Apple, with the company rumored to be planning more than 20 product announcements over the coming months. Beyond the usual updates to iPhones, iPads, Macs, and Apple Watches, Apple is expected to release its all-new smart home hub, which was reportedly delayed until the more personalized version of Siri is ready. Other unique products rumored for ...
M5 MacBook Pro

Apple Reportedly Aiming to Upgrade the MacBook Pro Twice This Year

Sunday January 25, 2026 11:46 am PST by
Apple plans to release new MacBook Pro, MacBook Air, Mac Studio, and Studio Display models in the first half of this year, according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman added that redesigned MacBook Pro models with an OLED touch screen "should be hitting toward the end of 2026," meaning that the MacBook Pro line would be upgraded twice this year. First up...

Top Rated Comments

lostczech Avatar
106 months ago
Apple's way of saying "Buy TWO iMac Pros!"
Score: 28 Votes (Like | Disagree)
turbineseaplane Avatar
106 months ago
What the hell are they doing..
Score: 28 Votes (Like | Disagree)
yg17 Avatar
106 months ago
Assuming you can’t bring it in to an Apple store


Unless you live in Montana, Wyoming, the Dakotas, West Virginia, Saskatchewan, any other part of northern Canada, or in any other part of the US or Canada that's not within 200 miles of an Apple Store.

And that's only 2 out of 3 countries in North America, there are plenty of cities around the world without an Apple Store.

Oh, and then let's say there is an Apple Store. There might not be a genius bar appointment available for a few days. If you spend 5 grand MINIMUM on a ****ing computer, you shouldn't have to wait a few days.

or don’t know anybody else who has a Mac....
I don't. All my friends and family are PC people.
Score: 23 Votes (Like | Disagree)
zorinlynx Avatar
106 months ago
This sounds disturbing to me.

I've always treated iOS devices as "appliances", they're basically not "full computers" because you can't run unsigned code on them and you need Apple's permission to install the operating system. (Every time you restore an iOS device it has to authorize with Apple's servers to get an installation key.)

Macs have never had this problem; they've always been "full computers" because you can run whatever you want on them.

Now the iMac Pro requires another Mac to reinstall the OS, which suggests that you need Apple's permission to reinstall the OS, just like on an iOS device. This is scary because it may mean Apple is planning on fully locking down the Mac as a platform.

I'm willing to accept iOS devices as "appliances" but only because I've had my Mac to fall back on as an open computing device. How much longer will that be the case?
Score: 20 Votes (Like | Disagree)
Jetfire Avatar
106 months ago
Cool so your buying a possible $5,000 to $13,000 paper weight. Unless you speed more money on another Apple computer.
Score: 16 Votes (Like | Disagree)
rezwits Avatar
106 months ago
Sick, quite possibly the first "Mac" that you can completely LOCK UP, without any Startup Disk tricks....
Score: 15 Votes (Like | Disagree)