Restoring a Bricked iMac Pro Requires a Second Mac and Configurator 2

If an iMac Pro becomes unresponsive and requires restoring, like if there's a power failure during a software update, there are a special set of instructions iMac Pro users must follow, which require a secondary Mac.

As outlined in an Apple Configurator 2 support page, an iMac Pro restore requires a second Mac running macOS High Sierra with internet access and Apple Configurator 2.6 or later installed.

imac pro white background
The iMac Pro will need to be connected to the secondary Mac with a Thunderbolt or USB-A or USB-C to USB-C cable. From there, iMac Pro users will need to plug the cable into the Thunderbolt port closest to the Ethernet port and then connect the iMac Pro to power while holding the power button.

Apple Configurator must be used on the second Mac to select the iBridge device and then restore. After the restoration process, the iMac Pro will reboot, making it accessible again.

This restore process is similar to what must be done for an iPhone or iPad that is unresponsive, and it is necessary due to the extra security afforded by the Apple-designed T2 chip.

The iMac Pro's T2 chip is a second generation version of the T1 chip that powers the Touch Bar in the MacBook Pro. The T2 chip integrates the system management controller, image signal processor for the camera, audio controller, SSD controller, a Secure Enclave, and a hardware encryption engine.

Among other improvements, the T2 chip encrypts all of the data on the iMac Pro's SSD using dedicated AES hardware that doesn't impact the performance of the SSD. It also ensures a secure boot up process, making sure no unapproved software loads at startup.

(Thanks Łukasz!)

Related Forum: iMac

Popular Stories

iOS 26

Everything New in iOS 26.2 Beta 3

Monday November 17, 2025 3:20 pm PST by
Apple provided developers with the third beta of an upcoming iOS 26.2 update, and there are still new features that are being added with each beta that we get. We've rounded up all of the changes that Apple made in beta 3. AirDrop Apple added new AirDrop functionality, providing a way for two people to share files temporarily without having to add one another as contacts. iOS 26.2...
applecare apple care banner

Apple Brings New AppleCare+ Options to India

Tuesday November 18, 2025 8:42 am PST by
Apple today announced an expansion of AppleCare+ coverage in India, with new options for monthly and annual plans, and the addition of Theft and Loss for iPhone for the first time. Options for monthly and annual AppleCare+ plans in India provide more choice and flexibility, allowing users to keep coverage for as long as they require. Apple's vice president of Worldwide iPhone Product...
Apple Wallet ID Illinois

iPhone Driver's License Feature Launching in Illinois

Tuesday November 18, 2025 8:47 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Starting this Wednesday, November 19, the feature will be available to residents of Illinois. The announcement confirmed that the...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Wednesday November 19, 2025 4:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
iPhone 17 Pro and Air N1 Feature

iPhone 17 vs. iPhone 16 Wi-Fi Speeds: New Study Reveals the Winner

Tuesday November 18, 2025 10:53 am PST by
A new study has revealed that the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air achieve significantly faster average Wi-Fi speeds compared to the iPhone 16 series, thanks to Apple's custom-designed N1 chip. The study was conducted by Ookla, the company behind the popular Speedtest website and app. It said the results are based on global, crowdsourced Speedtest user data...
Magic Keyboard Touch ID Feature

Apple Releases New Firmware for 140W USB-C Power Adapter, Magic Keyboard and Magic Trackpad

Tuesday November 18, 2025 1:05 pm PST by
Apple today released updated firmware for several accessories, including the 140W USB-C Power Adapter, the Magic Trackpad 2, the Magic Trackpad USB-C, the Magic Keyboard with Touch ID, and the Magic Keyboard with Touch ID and Numeric Keypad. There is no word on what's included in the updated firmware at this time, but it could offer performance improvements and security updates. Accessory...
macbook black friday

The Best Early Black Friday Mac Deals

Tuesday November 18, 2025 7:32 am PST by
We're getting closer to Black Friday, which lands next week on Friday, November 28. In the lead-up to the shopping holiday, we're tracking a few lowest-ever prices on Apple's most popular Macs, including the M4 MacBook Air and brand new M5 MacBook Pro. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment,...
Apple Sports App Preview Feature

Apple Sports App on iPhone Now Available in More European Countries

Monday November 17, 2025 6:27 am PST by
The free Apple Sports app on the iPhone was released in additional European countries today, including Belgium, Croatia, Czechia, the Netherlands, Luxembourg, Poland, Hungary, Denmark, Finland, Norway, Sweden, Switzerland, Slovakia, Slovenia, Serbia, Greece, Estonia, Latvia, Romania, Ukraine, and others. The app was already available in the U.S., the U.K., Canada, Austria, France, Germany,...
best early black friday deals

Best Black Friday Apple Deals Live Now - Save on AirPods, iPads, and Apple Watches

Saturday November 15, 2025 1:45 pm PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2, AirPods Pro 3, and AirPods 4

Thursday November 13, 2025 11:35 am PST by
Apple today released new firmware designed for the AirPods Pro 3, the AirPods 4, and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B25, while the AirPods Pro 2 and AirPods 4 firmware is 8B21, all up from the prior 8A358 firmware released in October. There's no word on what's include in the updated firmware, but the AirPods Pro 2, AirPods 4 with ANC, and AirPods Pro 3...

Top Rated Comments

lostczech Avatar
104 months ago
Apple's way of saying "Buy TWO iMac Pros!"
Score: 28 Votes (Like | Disagree)
turbineseaplane Avatar
104 months ago
What the hell are they doing..
Score: 28 Votes (Like | Disagree)
yg17 Avatar
104 months ago
Assuming you can’t bring it in to an Apple store


Unless you live in Montana, Wyoming, the Dakotas, West Virginia, Saskatchewan, any other part of northern Canada, or in any other part of the US or Canada that's not within 200 miles of an Apple Store.

And that's only 2 out of 3 countries in North America, there are plenty of cities around the world without an Apple Store.

Oh, and then let's say there is an Apple Store. There might not be a genius bar appointment available for a few days. If you spend 5 grand MINIMUM on a ****ing computer, you shouldn't have to wait a few days.

or don’t know anybody else who has a Mac....
I don't. All my friends and family are PC people.
Score: 23 Votes (Like | Disagree)
zorinlynx Avatar
104 months ago
This sounds disturbing to me.

I've always treated iOS devices as "appliances", they're basically not "full computers" because you can't run unsigned code on them and you need Apple's permission to install the operating system. (Every time you restore an iOS device it has to authorize with Apple's servers to get an installation key.)

Macs have never had this problem; they've always been "full computers" because you can run whatever you want on them.

Now the iMac Pro requires another Mac to reinstall the OS, which suggests that you need Apple's permission to reinstall the OS, just like on an iOS device. This is scary because it may mean Apple is planning on fully locking down the Mac as a platform.

I'm willing to accept iOS devices as "appliances" but only because I've had my Mac to fall back on as an open computing device. How much longer will that be the case?
Score: 20 Votes (Like | Disagree)
Jetfire Avatar
104 months ago
Cool so your buying a possible $5,000 to $13,000 paper weight. Unless you speed more money on another Apple computer.
Score: 16 Votes (Like | Disagree)
rezwits Avatar
104 months ago
Sick, quite possibly the first "Mac" that you can completely LOCK UP, without any Startup Disk tricks....
Score: 15 Votes (Like | Disagree)