Restoring a Bricked iMac Pro Requires a Second Mac and Configurator 2

If an iMac Pro becomes unresponsive and requires restoring, like if there's a power failure during a software update, there are a special set of instructions iMac Pro users must follow, which require a secondary Mac.

As outlined in an Apple Configurator 2 support page, an iMac Pro restore requires a second Mac running macOS High Sierra with internet access and Apple Configurator 2.6 or later installed.

imac pro white background
The iMac Pro will need to be connected to the secondary Mac with a Thunderbolt or USB-A or USB-C to USB-C cable. From there, iMac Pro users will need to plug the cable into the Thunderbolt port closest to the Ethernet port and then connect the iMac Pro to power while holding the power button.

Apple Configurator must be used on the second Mac to select the iBridge device and then restore. After the restoration process, the iMac Pro will reboot, making it accessible again.

This restore process is similar to what must be done for an iPhone or iPad that is unresponsive, and it is necessary due to the extra security afforded by the Apple-designed T2 chip.

The iMac Pro's T2 chip is a second generation version of the T1 chip that powers the Touch Bar in the MacBook Pro. The T2 chip integrates the system management controller, image signal processor for the camera, audio controller, SSD controller, a Secure Enclave, and a hardware encryption engine.

Among other improvements, the T2 chip encrypts all of the data on the iMac Pro's SSD using dedicated AES hardware that doesn't impact the performance of the SSD. It also ensures a secure boot up process, making sure no unapproved software loads at startup.

(Thanks Łukasz!)

Related Forum: iMac

Popular Stories

2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...
Liquid Glass General Feature

Apple Shares Liquid Glass Design Gallery

Thursday November 6, 2025 2:45 pm PST by
Apple is promoting the new Liquid Glass design in iOS 26, showing off the ways that third-party developers are embracing the aesthetic in their apps. On its developer website, Apple is featuring a visual gallery that demonstrates how "teams of all sizes" are creating Liquid Glass experiences. The gallery features examples of Liquid Glass in apps for iPhone, iPad, Apple Watch, and Mac. Apple...
iOS 26

iOS 26.1 Available Now With These 8 New Features

Monday November 3, 2025 5:54 am PST by
Following more than a month of beta testing, Apple released iOS 26.1 on Monday, November 3. The update includes a handful of new features and changes, including the ability to adjust the look of Liquid Glass and more. Below, we outline iOS 26.1's key new features. Liquid Glass Toggle iOS 26.1 lets you choose your preferred look for Liquid Glass. In the Settings app, under Display...
airtag purple

Apple's Website Lists AirTag 4-Pack at Shockingly Low Price [Updated]

Friday November 7, 2025 6:40 am PST by
Apple's online store in the U.S. is suddenly offering a pack of four AirTags for just $29, which is the same price as a single AirTag. This is likely a pricing error, and it is unclear if orders will be fulfilled. Apple has not discounted the AirTag four-pack in any other countries that we checked. Delivery estimates are already pushing into late November to early December, suggesting...
Finder Siri Feature

Apple's New Siri Will Be Powered By Google Gemini

Wednesday November 5, 2025 11:57 am PST by
The smarter, more capable version of Siri that Apple is developing will be powered by Google Gemini, reports Bloomberg. Apple will pay Google approximately $1 billion per year for a 1.2 trillion parameter artificial intelligence model that was developed by Google. For context, parameters are a measure of how a model understands and responds to queries. More parameters generally means more...
apple watch se 3 always on

Apple to Remove iPhone-Apple Watch Wi-Fi Sync in EU With iOS 26.2

Thursday November 6, 2025 4:37 am PST by
Apple in iOS 26.2 will disable automatic Wi-Fi network syncing between iPhone and Apple Watch in the European Union to comply with the bloc's regulations, suggests a new report. Normally, when an iPhone connects to a new Wi-Fi network, it automatically shares the network credentials with the paired Apple Watch. This allows the watch to connect to the same network independently – for...
ikea smart home devices

IKEA Debuts 21 HomeKit-Compatible Smart Bulbs, Sensors, and Controls

Thursday November 6, 2025 4:08 pm PST by
IKEA today announced the upcoming launch of 21 new Matter-compatible smart home products that will be able to interface with HomeKit and the Apple Home app. There are sensors, lights, and control options, all of which will be reasonably priced. Some of the products are new, while some are updates to existing lines that IKEA previously offered. There are a series of new smart bulbs that are...
Home Hub Command Center with Dome Base Feature

Apple's 2026 Smart Home Revamp: All the Rumors

Wednesday November 5, 2025 3:54 pm PST by
It's been over a decade since Apple's HomeKit smart home platform launched, and it is overdue for an update. HomeKit and the Home app can no longer keep up with AI-powered solutions from other companies like Google and Amazon, but that's set to change with a smart home revamp that Apple has planned for 2026. Home Hub Apple is working on a home hub or "command center" that will serve as a...
apple tv logo physical

New Apple TV Intro Was Made With Practical Effects

Thursday November 6, 2025 7:02 am PST by
The all-new intro sequence for Apple TV was made with practical effects and shot in-camera, Ad Age reports. Rather than using digital techniques, the new sequence was made by shooting large glass versions of the Apple TV logo, with physical motion and changing lighting used to create effects. Apple partnered with TBWA\Media Arts Lab to create the intro. Ad Age released an exclusive look...

Top Rated Comments

lostczech Avatar
103 months ago
Apple's way of saying "Buy TWO iMac Pros!"
Score: 28 Votes (Like | Disagree)
turbineseaplane Avatar
103 months ago
What the hell are they doing..
Score: 28 Votes (Like | Disagree)
yg17 Avatar
103 months ago
Assuming you can’t bring it in to an Apple store


Unless you live in Montana, Wyoming, the Dakotas, West Virginia, Saskatchewan, any other part of northern Canada, or in any other part of the US or Canada that's not within 200 miles of an Apple Store.

And that's only 2 out of 3 countries in North America, there are plenty of cities around the world without an Apple Store.

Oh, and then let's say there is an Apple Store. There might not be a genius bar appointment available for a few days. If you spend 5 grand MINIMUM on a ****ing computer, you shouldn't have to wait a few days.

or don’t know anybody else who has a Mac....
I don't. All my friends and family are PC people.
Score: 23 Votes (Like | Disagree)
zorinlynx Avatar
103 months ago
This sounds disturbing to me.

I've always treated iOS devices as "appliances", they're basically not "full computers" because you can't run unsigned code on them and you need Apple's permission to install the operating system. (Every time you restore an iOS device it has to authorize with Apple's servers to get an installation key.)

Macs have never had this problem; they've always been "full computers" because you can run whatever you want on them.

Now the iMac Pro requires another Mac to reinstall the OS, which suggests that you need Apple's permission to reinstall the OS, just like on an iOS device. This is scary because it may mean Apple is planning on fully locking down the Mac as a platform.

I'm willing to accept iOS devices as "appliances" but only because I've had my Mac to fall back on as an open computing device. How much longer will that be the case?
Score: 20 Votes (Like | Disagree)
Jetfire Avatar
103 months ago
Cool so your buying a possible $5,000 to $13,000 paper weight. Unless you speed more money on another Apple computer.
Score: 16 Votes (Like | Disagree)
rezwits Avatar
103 months ago
Sick, quite possibly the first "Mac" that you can completely LOCK UP, without any Startup Disk tricks....
Score: 15 Votes (Like | Disagree)