Restoring a Bricked iMac Pro Requires a Second Mac and Configurator 2 - MacRumors
Skip to Content

Restoring a Bricked iMac Pro Requires a Second Mac and Configurator 2

If an iMac Pro becomes unresponsive and requires restoring, like if there's a power failure during a software update, there are a special set of instructions iMac Pro users must follow, which require a secondary Mac.

As outlined in an Apple Configurator 2 support page, an iMac Pro restore requires a second Mac running macOS High Sierra with internet access and Apple Configurator 2.6 or later installed.

imac pro white background
The iMac Pro will need to be connected to the secondary Mac with a Thunderbolt or USB-A or USB-C to USB-C cable. From there, iMac Pro users will need to plug the cable into the Thunderbolt port closest to the Ethernet port and then connect the iMac Pro to power while holding the power button.

Apple Configurator must be used on the second Mac to select the iBridge device and then restore. After the restoration process, the iMac Pro will reboot, making it accessible again.

This restore process is similar to what must be done for an iPhone or iPad that is unresponsive, and it is necessary due to the extra security afforded by the Apple-designed T2 chip.

The iMac Pro's T2 chip is a second generation version of the T1 chip that powers the Touch Bar in the MacBook Pro. The T2 chip integrates the system management controller, image signal processor for the camera, audio controller, SSD controller, a Secure Enclave, and a hardware encryption engine.

Among other improvements, the T2 chip encrypts all of the data on the iMac Pro's SSD using dedicated AES hardware that doesn't impact the performance of the SSD. It also ensures a secure boot up process, making sure no unapproved software loads at startup.

(Thanks Łukasz!)

Related Forum: iMac

Popular Stories

Home Hub Command Center with Dome Base Feature

Apple Smart Home Hub to Feature iMac G4-Style Design

Wednesday September 30, 2026 4:36 am PDT by
Apple's long-rumored smart home hub will have an iMac G4-style design and a host of unique features, Bloomberg's Mark Gurman reports. The smart home hub is said to feature a square 6-inch display, with variants that can be placed on a countertop or mounted on a wall. It features a single FaceTime camera on the front, with microphones and speakers in its connected base. Gurman described the...
HomePod minis on gradient feature 1 1

Three New Apple Smart Home Products Coming on October 13

Wednesday September 30, 2026 4:04 am PDT by
Apple plans to introduce a series of new smart home products on Tuesday, October 13, according to Bloomberg's Mark Gurman. Apple reportedly plans to debut its long-awaited smart home hub device, a new HomePod mini, and a new Apple TV on the date. The new HomePod mini and Apple TV are set to retain their existing designs, but tout faster chips to support Siri AI. The new HomePod mini will...
iphone duo colors

Apple Shares Photos Shot on iPhone Duo

Thursday October 1, 2026 1:37 pm PDT by
Apple on Instagram today shared a curated gallery of six photos shot on the iPhone Duo. The photos were shot by American photographers Jake Michaels and Jason Nocito, as part of a project commissioned by Apple. iPhone Duo is equipped with four cameras:A rear 48-megapixel Fusion Main camera A rear 48-megapixel Ultra Wide camera A front 12-megapixel Center Stage camera in the outer display A...

Top Rated Comments

turbineseaplane Avatar
115 months ago
What the hell are they doing..
Score: 28 Votes (Like | Disagree)
lostczech Avatar
115 months ago
Apple's way of saying "Buy TWO iMac Pros!"
Score: 28 Votes (Like | Disagree)
115 months ago
Assuming you can’t bring it in to an Apple store


Unless you live in Montana, Wyoming, the Dakotas, West Virginia, Saskatchewan, any other part of northern Canada, or in any other part of the US or Canada that's not within 200 miles of an Apple Store.

And that's only 2 out of 3 countries in North America, there are plenty of cities around the world without an Apple Store.

Oh, and then let's say there is an Apple Store. There might not be a genius bar appointment available for a few days. If you spend 5 grand MINIMUM on a ****ing computer, you shouldn't have to wait a few days.

or don’t know anybody else who has a Mac....
I don't. All my friends and family are PC people.
Score: 23 Votes (Like | Disagree)
zorinlynx Avatar
115 months ago
This sounds disturbing to me.

I've always treated iOS devices as "appliances", they're basically not "full computers" because you can't run unsigned code on them and you need Apple's permission to install the operating system. (Every time you restore an iOS device it has to authorize with Apple's servers to get an installation key.)

Macs have never had this problem; they've always been "full computers" because you can run whatever you want on them.

Now the iMac Pro requires another Mac to reinstall the OS, which suggests that you need Apple's permission to reinstall the OS, just like on an iOS device. This is scary because it may mean Apple is planning on fully locking down the Mac as a platform.

I'm willing to accept iOS devices as "appliances" but only because I've had my Mac to fall back on as an open computing device. How much longer will that be the case?
Score: 20 Votes (Like | Disagree)
115 months ago
Cool so your buying a possible $5,000 to $13,000 paper weight. Unless you speed more money on another Apple computer.
Score: 16 Votes (Like | Disagree)
rezwits Avatar
115 months ago
Sick, quite possibly the first "Mac" that you can completely LOCK UP, without any Startup Disk tricks....
Score: 15 Votes (Like | Disagree)
Latest Stories
Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced
Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced
8 hours ago
Apple Announces 'Full Disk Access' Changes on macOS Due to AI Agents
Apple Announces 'Full Disk Access' Changes on macOS Due to AI Agents
15 hours ago
AT&T and Apple Just Took Steps Toward Fixing iPhone 18 Pro Max Issue
AT&T and Apple Just Took Steps Toward Fixing iPhone 18 Pro Max Issue
16 hours ago
AT&T on iPhone 18 Pro Max Issues: 'We Are Working With Apple'
AT&T on iPhone 18 Pro Max Issues: 'We Are Working With Apple'
19 hours ago
Upgrading From an Older Apple Watch? Here's How the New Features Stack Up
Upgrading From an Older Apple Watch? Here's How the New Features Stack Up
20 hours ago
Beats 360 Cushion Kits and Apple Accessories See Early Prime Day Price Drops
Beats 360 Cushion Kits and Apple Accessories See Early Prime Day Price Drops
20 hours ago
Apple Store in UK Reopening on iPhone Duo Launch Day
Apple Store in UK Reopening on iPhone Duo Launch Day
21 hours ago
AT&T Acknowledges iPhone 18 Pro Max Issues: Update 'Immediately'
AT&T Acknowledges iPhone 18 Pro Max Issues: Update 'Immediately'
1 day ago
New 'AirFly Drive' Accessory Turns Wired CarPlay Into Wireless CarPlay
New 'AirFly Drive' Accessory Turns Wired CarPlay Into Wireless CarPlay
2 days ago
Apple Shares Photos Shot on iPhone Duo
Apple Shares Photos Shot on iPhone Duo
2 days ago
Apple Says iPhone Duo Has Replaceable 'Cover Layer'
Apple Says iPhone Duo Has Replaceable 'Cover Layer'
2 days ago
Apple's Smart Home Camera Will Apparently Have 'No Video Recording'
Apple's Smart Home Camera Will Apparently Have 'No Video Recording'
2 days ago
Apple TV Just Updated Its Selection of 'Bonus' Movies
Apple TV Just Updated Its Selection of 'Bonus' Movies
2 days ago
iPhone 18 Pro Colors Buyer's Guide: Which Should You Choose?
iPhone 18 Pro Colors Buyer's Guide: Which Should You Choose?
2 days ago
Early Prime Big Deal Days: Best Discounts on Accessories, TVs, and More at Amazon
Early Prime Big Deal Days: Best Discounts on Accessories, TVs, and More at Amazon
2 days ago
MacBook Pro With OLED Touch Screen Rumored to Launch in October or November
MacBook Pro With OLED Touch Screen Rumored to Launch in October or November
2 days ago
Apple's All-New Home Hub Rumored to Launch in These Four Colors
Apple's All-New Home Hub Rumored to Launch in These Four Colors
2 days ago
iPhone 18 Pro Aperture Control Goes Fully Manual in Halide 3.2
iPhone 18 Pro Aperture Control Goes Fully Manual in Halide 3.2
2 days ago
Apple Stores Receive 'Do Not Open' Boxes Ahead of Smart Home Products Launch
Apple Stores Receive 'Do Not Open' Boxes Ahead of Smart Home Products Launch
2 days ago
iPhone 18 Pro Sales Jump in China Ahead of iPhone Duo Launch
iPhone 18 Pro Sales Jump in China Ahead of iPhone Duo Launch
2 days ago
Apple TV Still Down for Some Users Following Apple Services Outage
Apple TV Still Down for Some Users Following Apple Services Outage
2 days ago
Microsoft 365 Work Accounts May Stop Syncing in Apple Mail
Microsoft 365 Work Accounts May Stop Syncing in Apple Mail
1 day ago
Apple's Smart Home Hub: Everything We Know So Far
Apple's Smart Home Hub: Everything We Know So Far
2 days ago
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
3 days ago
Apple Invites App Updated With Three New Features
Apple Invites App Updated With Three New Features
3 days ago
Apple Event on October 13?
Apple Event on October 13?
3 days ago
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
3 days ago
iPad Mini 8 to Offer These 10 New Features
iPad Mini 8 to Offer These 10 New Features
3 days ago
DoorDash Unveils AI Food Ordering Through Apple's Messages App
DoorDash Unveils AI Food Ordering Through Apple's Messages App
3 days ago
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
3 days ago