Apple today updated its official Apple Support app to introduce an overhauled interface and a new "Discover" tab for learning about new features in the products you own.

The new Apple Support interface features a cleaner look with more white space and a universal search bar at the top of the "Get Support" section for locating articles more quickly.

applesupportappupdate
When selecting a product to get help, the app is better organized into different topics, with support articles separated into "Popular Topics" and "More Topics." More recommended articles are also offered up during the support process, making it simpler to find help.

A new navigation bar at the bottom of the app is separated into "Discover," "Get Support," and "Account." Aside from Discover, these features were previously available, but were organized differently.

The new Discover tab is the biggest addition to the Support app. It's designed to surface tutorial articles that are specific to the device you own. On an iPhone 7 Plus, for example, the Discover section offers up articles like using the Files app, capturing Live Photos, and using Messages.

There's also a "Collections" feature that has sections like Welcome to iOS 11, Get to know your iPhone, Get the most from your iPad Pro, Apple Watch Workout, and more.

The new Support app is available starting today, with the update available in the iOS App Store for free. [Direct Link]

Top Rated Comments

grennis Avatar
92 months ago
Did they add to the FAQ how to login as root without a password?
Score: 3 Votes (Like | Disagree)
deathnite Avatar
92 months ago
They need to make the app available in more countries.
Score: 2 Votes (Like | Disagree)
BMcCoy Avatar
92 months ago
I didn’t know about this app. Must have missed its release.

I’ve only needed to contact Apple support twice ever, I think.
Is this app good? Does it make trouble-shooting easier?
Score: 1 Votes (Like | Disagree)
jimthing Avatar
92 months ago
It's still focused on bloody devices, with next to nothing taking you to SERVICES or (native Apple) APPS.

Who designs these things?!
Score: 1 Votes (Like | Disagree)
szw-mapple fan Avatar
92 months ago
I didn’t know about this app. Must have missed its release.

I’ve only needed to contact Apple support twice ever, I think.
Is this app good? Does it make trouble-shooting easier?
It’s been pretty reliable and easy to use for me. The products you own all show up and you can book/change Genius Bar appointments or chat with Customer Support pretty easily.
Score: 1 Votes (Like | Disagree)

Popular Stories

New Things Your iPhone Can Do in iOS 18

18 New Things Your iPhone Can Do in iOS 18.2

Wednesday November 27, 2024 5:05 am PST by
Apple is set to release iOS 18.2 in early December, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as...
iphone 16 pro models 1

12 Reasons to Wait for Next Year's iPhone 17

Friday November 29, 2024 5:17 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iPhone 17 Pro Dual Tone Rectangle Feature 1

iPhone 17 Pro Already Rumored to Have These 8 New Features

Wednesday November 27, 2024 12:19 pm PST by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch for 10 more months, there are already plenty of rumors about the devices. An imaginative iPhone 17 Pro concept based on rumors Below, we recap key changes rumored for the iPhone 17 Pro models so far: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro ...
Whatsapp Feature

WhatsApp to Drop Support for These iPhones Starting May 2025

Monday December 2, 2024 2:57 am PST by
WhatsApp is set to end support for iOS versions older than iOS 15.1 from May next year, removing the chat platform's compatibility with several iPhone models in the process. From May 5, 2025, WhatsApp will no longer be compatible with iPhone 5s, iPhone 6, and iPhone 6 Plus models. Users with those devices won't be able to access the encrypted chat service after the specified date unless they ...
maxresdefault

The MacRumors Show: iPhone 17 Designs Revealed!

Friday November 29, 2024 9:34 am PST by
On this week's episode of The MacRumors Show, we discuss the recently leaked design of the iPhone 17 "Air" and iPhone 17 Pro. Subscribe to The MacRumors Show YouTube channel for more videos Earlier this week, a report from The Information's Wayne Ma revealed that the iPhone 17 Air will have a thickness of between 5mm and 6mm, which would make it the thinnest iPhone ever. In comparison, iPhone ...
airpods pro 2 gradient

AirPods Pro 3 Expected Next Year: Here's What We Know

Thursday November 28, 2024 3:30 am PST by
Despite being released over two years ago, Apple's AirPods Pro 2 continue to dominate the wireless earbud market. However, with the AirPods Pro 3 expected to launch sometime in 2025, anyone thinking of buying Apple's premium earbuds may be wondering if the next generation is worth holding out for. Apart from their audio and noise-canceling performance, which are generally regarded as...
Apple AI Command Center Concept Mock 3

Apple Expected to Launch This All-New Device Next Year

Wednesday November 27, 2024 1:05 pm PST by
Apple is expected to kick off 2025 by launching an all-new smart home hub, also referred to as a "command center," as early as March. The hub is expected to feature around a six-inch display that can be attached to a tabletop base with a speaker, or mounted on a wall. The device is said to run a new "homeOS" operating system with a customizable widget-focused home screen, and it is expected...
Cyber Monday Deals Feature 2022

Apple Cyber Week Deals Available Now: AirPods, iPads, and More

Sunday December 1, 2024 7:52 am PST by
Although Black Friday has ended, Cyber Week is here and you can find great deals on numerous Apple devices right now. This includes big savings on AirPods, Apple Watch, MacBook Air, iPad, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Specifically,...