iCloud AltEric Billingsley, director of internet services operations at Apple, is leaving the company, reports CNBC.

Billingsley is responsible for running data center infrastructure and some internet services, including the operating infrastructure for iCloud services like iCloud Drive.

His current responsibilities are being handed over to senior engineering director Patrick Gates, who already oversees infrastructure for other services like Siri. Gates has been with Apple since 2005 and will shortly take over for Billingsley.

Prior to joining Apple in October of 2013, Billingsley served as a director of engineering at Google. Before that, he was a technical fellow at eBay. It's not clear where he will be going after leaving Apple.

According to CNBC, data infrastructure has been an issue at Apple and Gates has been "righting the ship." Apple has been shifting more services to Gates' group's infrastructure as Billingsley's relies on external cloud providers like Amazon Web Services and Microsoft Azure.

His departure comes following a major AWS outage in February that impacted services like Apple Music and iTunes, and CBNC speculates that his exit could mean Apple plans to rely more on its own infrastructure rather than third-party cloud services.

Both Billingsley and Gates report to engineering vice president Patrice Gautier, who reports to iTunes chief Eddy Cue.

Tag: iCloud

Top Rated Comments

critter13 Avatar
98 months ago
Please let this mean iCloud is moving out of Eddy’s org.
aw you almost made it to the end of the article
Score: 16 Votes (Like | Disagree)
deany Avatar
98 months ago
I keep getting the 5GB near limit nag.
I delete iPhone cloud backup and start all over. This merry-go-round has been going on for 2+ years.
5GB free for a number of device is woefully small, its 2017 apple. Give us a break!
Score: 13 Votes (Like | Disagree)
pat500000 Avatar
98 months ago
I seriously think apple need new generation of staff....the underdogs.
Score: 9 Votes (Like | Disagree)
Rogifan Avatar
98 months ago
Please let this mean iCloud is moving out of Eddy’s org.
Score: 7 Votes (Like | Disagree)
mlody Avatar
98 months ago
Hopefully now there is a hope that 5gb gets bumped up some more reasonable size like 50gb
Score: 7 Votes (Like | Disagree)
BigMcGuire Avatar
98 months ago
I recently paid the $2.99/mo to go with the 200GB iCloud plan for my family (mother in law, wife, and myself). I thought, hey this is cool, now we can back up everything under one plan!

My wife has 20GB of photos on her 6s+. I have Frontier FIOS with 98mbps up. Took my wife 5 days to get her photos backed up to iCloud Photos. The app constantly crashed, stalled, would sit there and just drain her battery to 0 while making the phone super hot. We restarted her phone more during those 5 days than the last 6 years combined.

I back up my photos to Google Photos so when I got my 8+ on Sept 26, I only had 400 photos to upload. That took about a day and a half even though it was only 1.7GB.

My wife's phone was unusable with 20GB of photos in iCloud photos.


Doing iCloud backups was fairly easy --- I had been doing them on iTunes (mapping iTunes backup folder to an external drive) without problem.


Then, no selective folder syncing ... WTF?! On my work computer I have Google Drive syncing a Work Folder but nothing else. If I was to put iCloud on my work computer, ALL MY DATA would be synced to the work computer. What is this? 1997? That was disappointing.


I would GLADLY pay Apple $$$ to store all of my data and photos. But Pages online feels like Google Docs from 2006... iCloud photos can't handle any load, and iCloud Drive is stuck in the 90s.

Example: A journaling app I use on iOS, I have 900MB of entries in there stored to iCloud. I got my new iPhone and .... after a few hundred MB, iCloud just gave up and refused to sync anything more as if I was inconveniencing it by asking for my data. Nothing I could do could start up the sync again. A day later it synced a few hundred more MB before giving up again. WTF?!

Sorry but compared to Dropbox, OneDrive, and Google Drive .... iCloud has a LOT of work to do. I'll keep using Google Drive for now. It handles my 93GB of photos/videos (98k+) like a champ, storing them for free, and OneDrive happily backs it up with no problems in less than a day (I do this a few times a year).
Score: 7 Votes (Like | Disagree)

Popular Stories

Alleged iOS 19 Icons Front Page Tech

iOS 19 Leak Reveals Alleged New Design With Rounder App Icons, Floating Tab Bar, and More

Monday April 7, 2025 3:13 pm PDT by
YouTube channel Front Page Tech is back today with another video that provides a closer look at iOS 19's alleged design changes. The video contains re-created renders of iOS 19, which are allegedly based on real footage of the software update, provided by sources within Apple. Overall, iOS 19 is expected to have a more glass-like, visionOS-inspired design, with added translucency for user...
iOS 18 Siri Personal Context

Report Reveals Internal Chaos Behind Apple's Siri Failure

Thursday April 10, 2025 7:15 am PDT by
A new report from The Information today reveals much of the internal turmoil behind Apple Intelligence's revamped version of Siri. Apple apparently weighed up multiple options for the backend of Apple Intelligence. One initial idea was to build both small and large language models, dubbed "Mini Mouse" and "Mighty Mouse," to run locally on iPhones and in the cloud, respectively. Siri's...
iPhone 17 Pro 3 4ths Perspective Aluminum Camera Module 1

iPhone 17 Pro's New Rear Camera Bar 'Same Color As Rest of Device'

Monday April 7, 2025 2:09 am PDT by
Apple's upcoming iPhone 17 Pro models will feature a redesigned rear camera panel that spans the width of the device, but it will be the same color as the iPhone itself, rather than being part of a two-tone design. That's according to Bloomberg's Mark Gurman. Writing in his latest Power On newsletter, the reporter says the iPhone 17 Pro won't have a two-toned back, as some renders have...
iPhone 17 Pro 3 4ths Perspective Aluminum Camera Module 1

5 Biggest Changes Rumored for iPhone 17 Pro

Tuesday April 8, 2025 2:38 am PDT by
Later this year, Apple will introduce the iPhone 17 series, which includes the iPhone 17 Pro and the iPhone 17 Pro Max, two new high-end flagship devices that will be sold alongside the regular iPhone 17 and an all-new ultra-thin iPhone 17 Air. If you have been holding out for the iPhone 17 Pro or its bigger sibling, here are five of the biggest changes, informed by the latest reports and...
M6 MacBook Pro Feature 1

Waiting for the Perfect MacBook Pro? 2026 Might Be the Year

Thursday April 10, 2025 4:19 am PDT by
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the MacBook Pro is now several years away, think again. Bloomberg's Mark Gurman has said he expects only a small...
iPhone Assembly

Trump Believes Apple Could Manufacture iPhones in the U.S.

Tuesday April 8, 2025 12:08 pm PDT by
U.S. President Donald Trump "absolutely" believes that Apple could manufacture its iPhones and other devices in the United States, Press Secretary Karoline Leavitt said today during a media briefing. Leavitt was asked whether Trump thought that iPhone manufacturing is the kind of technology that could move to the U.S. "Absolutely, he believes we have the labor, we have the workforce, we have ...
Apple Northbrook

Apple Store in Chicago Area Permanently Closing Later This Month

Wednesday April 9, 2025 9:56 am PDT by
Apple will be permanently closing its store at the Northbrook Court shopping mall in the Chicago suburb of Northbrook on April 26, the company has announced. Apple has added the following notice to the store's web page:Thank you Northbook. Apple Northbrook is closing on April 26 at 7pm. We're still here for you. Please visit apple.com/retail to find your nearest store.Apple Northbrook opened ...
iOS 18

iOS 18.4.1 Update Coming Soon for iPhones

Wednesday April 9, 2025 8:56 am PDT by
Apple employees are testing iOS 18.4.1 for iPhones, according to the MacRumors visitor logs, which have been a reliable indicator of upcoming iOS versions. The software update will likely be released in a week or two, if not sooner. As the version number implies, iOS 18.4.1 will obviously be a minor update that addresses software bugs and/or security vulnerabilities. There are no...
iOS 19 visionOS UI Elements

All the Design Changes Rumored for iOS 19 So Far

Tuesday April 8, 2025 2:04 pm PDT by
Apple is going to unveil iOS 19 in just about two months at its June WWDC event, and rumors suggest that it's going to bring a big change to the iPhone's design. It's been described as the most notable design overhaul since iOS 7, so it should be an exciting update. We've rounded up everything we've heard so far about the design changes coming to iOS 19. visionOS-like design with...