Apple Releases iOS 11.0.2 Update With Fix for iPhone 8 Crackling Earpiece Issue

Apple today released the second official update to its new iOS 11 operating system, iOS 11.0.2. iOS 11.0.2 comes one week after Apple released iOS 11.0.1, and two weeks after Apple released iOS 11 to the public.

The iOS 11.0.2 update can be downloaded to all eligible devices over-the-air in the Settings app. To access the update, go to Settings --> General --> Software Update.

iphone8ios11
Today's update addresses bugs that have been discovered following the release of iOS 11. According to Apple's release notes, the update fixes an issue that caused some iPhone 8 and iPhone 8 users to hear a crackling or static noise coming from the earpiece during phone calls and FaceTime calls.

The bug, described by users as "very annoying," was first discovered shortly after the launch of iOS 11, and in late September, Apple said it was working on a fix that would be released in a future update. For affected users, the only way to avoid the static sound was to use headphones or the speakerphone function, as changing cellular settings and resetting the device did not help.

Following the update to iOS 11.0.2, iPhone 8 and 8 Plus owners that have been plagued by crackling should be able to resume phone calls as normal with no further interruption. Today's update also addresses an issue that could cause some photos to become hidden and it fixes an email bug.

- Fixes an issue where crackling sounds may occur during calls for a small number of iPhone 8 and 8 Plus devices
- Addresses an issue that could cause some photos to become hidden
- Fixes an issue where attachments in S/MIME encrypted emails would not open

iOS 11 is a major update to the iOS operating system, introducing a redesigned Lock screen experience, a new customizable Control Center, a more natural Siri voice, a redesigned App Store, new HEVC and HEIF codecs for better photo and video efficiency, and an entirely overhauled interface for the iPad. For more info on all the new features in iOS 11, check out our iOS 11 roundup.

Related Forum: iOS 11

Popular Stories

AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2, AirPods Pro 3, and AirPods 4

Thursday November 13, 2025 11:35 am PST by
Apple today released new firmware designed for the AirPods Pro 3, the AirPods 4, and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B25, while the AirPods Pro 2 and AirPods 4 firmware is 8B21, all up from the prior 8A358 firmware released in October. There's no word on what's include in the updated firmware, but the AirPods Pro 2, AirPods 4 with ANC, and AirPods Pro 3...
iPhone Pocket Short

iPhone Pocket Now Available to Order, But Already Selling Out

Friday November 14, 2025 6:20 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. iPhone Pocket is available to order on Apple's online store starting today, in the United States, France, China, Italy, Japan, Singapore, South Korea, and the United Kingdom. However, it is already completely sold out in the United...
CarPlay Pinned Messages

iOS 26.2 Adds New CarPlay Setting

Thursday November 13, 2025 6:48 am PST by
iOS 26 extended pinned conversations in the Messages app to CarPlay, for quick access to your most frequent chats. However, some drivers may prefer the classic view with a list of individual conversations only, and Apple now lets users choose. Apple released the second beta of iOS 26.2 this week, and it introduces a new CarPlay setting for turning off pinned conversations in the Messages...
tvOS 26 Profiles

tvOS 26.2 Adds a Useful New Feature to Your Apple TV

Friday November 14, 2025 10:02 am PST by
Starting with the upcoming tvOS 26.2 update, currently in beta, additional profiles created on the Apple TV no longer require their own Apple Account. In the Settings app on the Apple TV, under Profiles and Accounts, anyone can create a new profile by simply entering a name and indicating whether the profile is for a kid. The profile will be associated with the primary user's Apple Account,...
Tim Cook WWDC 2018

Report: Tim Cook to Step Down as Apple CEO 'as Soon as Next Year'

Saturday November 15, 2025 2:40 pm PST by
Apple is preparing for Tim Cook to step down as CEO of the company "as soon as next year," according to the Financial Times. The company's board of directors and senior executives "recently intensified preparations for Cook to hand over the reins," the report said. While the report said that Apple is unlikely to name a new CEO before its next earnings report in late January, it went on to ...
apple silicon mac lineup 2024 feature purple m5

Apple's 2026 Mac Plans

Friday November 14, 2025 3:23 pm PST by
Most of Apple's Macs are slated to get M5 chips across 2026, and there's a possibility we'll even see the first M6 chips toward the end of the year. Updates are planned for everything from the MacBook Air to the Mac Studio. MacBook Air (Early 2026) The MacBook Air will be one of the first Macs to get a 2026 refresh, with an update planned for the first few months of the year. The MacBook...
walmart new ornametns

Walmart Black Friday Deals Begin Today With Low Prices on Headphones, TVs, and More

Friday November 14, 2025 7:55 am PST by
Walmart's Black Friday sale has officially kicked off today, with an online shopping event that's also seeing some matching deals in retail locations. There are quite a few major discounts in this sale, including savings on headphones, TVs, and more. Note: MacRumors is an affiliate partner with Walmart. When you click a link and make a purchase, we may receive a small payment, which helps us...
best early black friday deals

Best Black Friday Apple Deals Live Now - Save on AirPods, iPads, and Apple Watches

Saturday November 15, 2025 1:45 pm PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
iOS 26

iOS 26.2 Available Next Month With These 8 New Features

Tuesday November 11, 2025 9:48 am PST by
Apple released the first iOS 26.2 beta last week. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date....
homepod mini thumb feature

New HomePod Mini, Apple TV, and AirTag Were Expected This Year — Where Are They?

Wednesday November 12, 2025 11:42 am PST by
While it was rumored that Apple planned to release new versions of the HomePod mini, Apple TV, and AirTag this year, it is no longer clear if that will still happen. Back in January, Bloomberg's Mark Gurman said Apple planned to release new HomePod mini and Apple TV models "toward the end of the year," while he at one point expected a new AirTag to launch "around the middle of 2025." Yet,...

Top Rated Comments

OldSchoolMacGuy Avatar
106 months ago
Hope it solves every problem everyone has ever complained about.
Score: 76 Votes (Like | Disagree)
AppleFan91 Avatar
106 months ago
“Updates are bad. I just want to complain about bugs and when Apple addresses them, I want to complain about how many bug fixes they release.”

- Macrumors Forums

I really don’t get it. The alternative is an OS with bugs that don’t get patched quickly and if they get patched, they get it done months later after the OS maker releases an update, the manufacturer of the device codes it to their specific devices and then your respective carrier signs off on it. If all that happens, then the bugs get squashed.
Score: 38 Votes (Like | Disagree)
calzon65 Avatar
106 months ago
Looking forward to IOS 11.3.3 in about 8 months when bugs are finally fixed :rolleyes:
Score: 32 Votes (Like | Disagree)
polterbyte Avatar
106 months ago
Is it slower in draining battery charge? That's the main issue I want improved.
Score: 28 Votes (Like | Disagree)
jdillings Avatar
106 months ago
So Apple now has their own version of Patch Tuesday?
Score: 22 Votes (Like | Disagree)
DocMultimedia Avatar
106 months ago
Wonder if it will fix the brutal battery drain. I watched it trickle down from 35% to 30% in about three minutes while using Safari to read news (no video or anything).
Score: 21 Votes (Like | Disagree)