iPhone Upgrade Program Customers Able to Trade In Old Devices by Mail for iPhone X Launch

When customers who are members of the iPhone Upgrade Program go to trade in their devices this fall, they will likely be able to use a Trade-in Kit that's delivered by mail rather than being forced to visit an Apple Store to purchase a new device and trade in the old one.

Mail-in Trade-in Kits, highlighted this afternoon on the MacRumors forums, have been available as part of the iPhone Upgrade Program at least since July, and perhaps even earlier, but they were not an option during the iPhone 7 launch.

appleupgradeprogrammailtradein
Based on wording on the iPhone Upgrade Program website, once a customer's new iPhone ships, Apple will send a Trade-in Kit with a prepaid shipping label to allow customers to send their current device back to Apple.

Last year, many iPhone Upgrade Program users were forced to reserve a new iPhone from a local Apple retail store due to in-store trade-in requirements, which left them with limited stock to choose from. Many customers were unhappy, perhaps prompting Apple to offer a mail-in exchange option.

With the new trade-in by mail option, iPhone Upgrade Program users may not be restricted to in-store stock this year, preventing many of the problems that surfaced last year.

Unfortunately, T-Mobile customers who are members of the iPhone Upgrade Program will still need to visit an Apple Store and will not be able to upgrade online.

Related Forum: iPhone

Popular Stories

iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Launching Later This Year With These 10 New Features

Wednesday January 15, 2025 7:16 am PST by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the "ultra-thin" device. Overall, the "iPhone 17 Air" is shaping up to be a mixed bag. Due to its thinness, the device is expected to have some limited specifications compared to the iPhone 17 Pro models, including only a single rear camera, only a single speaker, no SIM...
2024 iPhone Boxes Feature

Apple Changes Trade-In Values for iPhones, iPads, Macs, and More

Thursday January 16, 2025 6:45 am PST by
Apple today adjusted estimated trade-in values for select iPhone, iPad, Mac, and Apple Watch models in the U.S., according to its website. Some values increased, while others decreased. The changes were not too significant, with most values rising or dropping by $5 to $50. We have outlined some examples below: Device New Value Old Value iPhone 15 Pro Max Up to $630 U ...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...
new magsafe charger

Apple Releases Updated MagSafe Charger Firmware

Tuesday January 14, 2025 11:30 am PST by
Apple today released new firmware designed for the 25W MagSafe Charger that is compatible with the iPhone 12 and later and the latest AirPods and Apple Watch models. The updated firmware is version 2A143, up from the 2A138 firmware that the accessory shipped with. In the Settings app, you'll see a different version number than the internal firmware number. The 2024 MagSafe charger was...
iPhone 17 Pro Dual Tone Feature 1

iPhone 17 Pro Launching Later This Year With These 8 New Features

Thursday January 9, 2025 5:45 am PST by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. iPhone 17 Pro concept based on rumors Below, we recap key changes rumored for the iPhone 17 Pro models as of January 2025: More aluminum: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models ...
Generic iOS 18

iOS 18.3 Coming Soon: Here's What's New

Monday January 13, 2025 5:33 am PST by
iOS 18.3 is currently in beta for developers and public beta testers. So far, the upcoming iPhone software update is very minor in scope. Below, we outline what is new in iOS 18.3 so far. The only potential new feature coming to iPhones with iOS 18.3 so far is robot vacuum support in the Home app, but this functionality is not yet live. Apple is laying the groundwork for the feature,...
Apple Card iPhone 16 Pro Feature

Three Companies Are Now in the Running to Take Over the Apple Card

Thursday January 16, 2025 8:18 am PST by
Apple is in talks with Barclays and Synchrony about becoming its new financial partner for the Apple Card, according to Reuters sources. The report today added that Apple has also been holding discussions with Chase Bank owner JPMorgan since last year, so there are at least three potential companies in the running to take over the Apple Card from current partner Goldman Sachs. Goldman...
MacBook Air 15 Inch Feature Blue

MacBook Air Likely Apple's First Product Update of 2025: What to Expect

Wednesday January 15, 2025 8:49 am PST by
There is a good chance that Apple's first product announcement of 2025 will be updated 13-inch and 15-inch MacBook Air models with the M4 chip. Last month, Apple released macOS Sequoia 15.2, and in doing so it accidentally confirmed new MacBook Air models are coming this year (unsurprisingly). Bloomberg's Mark Gurman said the new MacBook Air models will be announced "earlier" than some...
apple power beats pro 2

Powerbeats Pro 2 Filed in Regulatory Databases Ahead of 2025 Launch

Wednesday January 15, 2025 6:02 am PST by
In September, Apple said that it would be launching Powerbeats Pro 2 in 2025, and now further evidence of the wireless earbuds has surfaced. Powerbeats Pro 2 images found in iOS 18 code Apple submitted Powerbeats Pro 2 regulatory documents to the U.S. Federal Communications Commission (FCC) in mid-December. The documents were made available to the public this week, and they were spotted by 91M...

Top Rated Comments

GTDaveMac Avatar
96 months ago
I was probably not the only one, but I wrote an email to Apple expressing my displeasure and suggested a program similar to the Express Repair option. I actually got a call back from senior executive assistant and I am happy to see this program going in place!
Score: 14 Votes (Like | Disagree)
anson42 Avatar
96 months ago
As I am participating in the upgrade program, I hope the trade-in kit is indeed how I can conduct the iPhone X transaction!
Score: 8 Votes (Like | Disagree)
budselectjr Avatar
96 months ago
I was very excited until I saw the last paragraph. Oh well. Happy to see Apple is improving the program none the less.
Score: 5 Votes (Like | Disagree)
iapplelove Avatar
96 months ago
I'm just keeping my 6 plus as a spare, it's old and the screen is cracked.

Plan on ordering an iPhone X full amount out of pocket
Score: 4 Votes (Like | Disagree)
budselectjr Avatar
96 months ago
I find a third credit check in three years ridiculous so I will most likely stop doing it anyways. If all payments are received on time prior to the upgrade this should really be waived for returning customers.
Score: 4 Votes (Like | Disagree)
Michaelgtrusa Avatar
96 months ago
Having it sent to you is the best option unless you crave human interaction.
Score: 4 Votes (Like | Disagree)