Amazon Echo Show Reviews: Privacy Concerns, Sound Improvements, and Video Calling as Killer App

Ahead of the launch of the Echo Show this Wednesday, June 28, Amazon has given review units to a few sites so that they can test out the new Echo and see how its 7-inch touch screen adds to the traditional Amazon Echo experience. Amazon revealed the $230 Echo Show earlier in May and bills it as having all of the features of the traditional Echo, with the addition of a display to enhance user interactivity.

According to The Verge, one of the best aspects of Echo Show is that, "you basically never need to tap the screen for anything, unless you really want to." Instead of adding an array of touchscreen-required actions that overcomplicate the interface, the company focused on adapting the abilities of the previous Echo models to work with a touchscreen.


While there were some moments when the touchscreen's "secondary importance" caused UI annoyances, the site largely admired Amazon's decision to keep the voice control focus of the Echo line with Echo Show.

Are there things I don't love about the Echo Show? Of course. I think it's pretty homely and I think that the sound quality could be better for the price. But the improvements over the original Echo are big enough that it's my favorite smart speaker right now.

From nearly any other company, adding a screen would have resulted in feature-itis of the worst kind. By holding back, the Echo Show feels like it does more. Its strength is in its simplicity.

In its review, TechCrunch described Echo Show's video calling feature as the "killer app" for many users, allowing calls between two Echo Show devices, or between an Echo Show and the Alexa smartphone app. After entering a phone number, the Echo Show displays a list of other Echo owners from your own personal contact list, and from there you can directly call their Echo.

amazon echo show


The site noted that the screen is far too small for long movie sessions (currently only supporting video from Amazon Prime), and described its resolution as "middling," but in video calls the Echo Show's 7-inch touchscreen makes the most sense. Still, both TechCrunch and The Verge did find Echo Show's "Drop In" feature slightly intrusive, as it lets selected friends and family pop into your Echo Show and see your home whenever they feel like it, but it's not activated by default.

It’s a lot easier to use than Skype (though, to be fair, most things in this life are), but it’s currently limited to Show users, which means Amazon is going to sell a lot of these to family members looking for a simple way to keep in touch. There’s also an odd Drop-In option, which takes the whole picking-up-the-phone bit out of the equation, so select friends and family can communicate directly with little warning. I suppose there’s some value for users looking to periodically check in on loved ones, but the whole thing is too intrusive for my tastes.

Wired also referenced worry about Echo Show's always-watching camera, but ultimately sees potential in the device's future, particularly once Amazon begins adding in more "skills" for the Echo Show. The site continued an opinion shared in multiple reviews posted today, which is that the Echo Show's speaker is better than that of the original Echo's, but "it's no Sonos."

Still, I find the Show’s potential fascinating. The Alexa ecosystem has grown big enough that I suspect Netflix and Hulu will soon make video skills, most smart-home manufacturers will support the new device, and games and apps will pop up all over the place. Alexa’s voice recognition works well enough to make all of this work, and developers can access the camera, the screen, the microphone, and the speaker. The Echo Show is basically an always-on, plugged-in smartphone, which could become hugely powerful.

Amazon's Echo Show is the latest in the company's line of smart speaker systems, following the Echo, Echo Dot, and Echo Look. Apple is gearing up to finally enter the same market, with an announcement at WWDC this year for the "HomePod." Apple said that its speaker is more focused on high-quality music playback than its smart speaker rivals, while also offering Siri-based AI features.

Check out more Echo Show reviews from the following sites:
- Business Insider
- Buzzfeed
- CNET
- Engadget
- TIME
- Bloomberg
- Gizmodo
- USA Today
- SlashGear
- Digital Trends
- The New York Times

Popular Stories

iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
Intel Inside iPhone Feature

Apple's Return to Intel Rumored to Extend to iPhone

Friday December 5, 2025 10:08 am PST by
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone. In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
iPhone 14 Pro Dynamic Island

iPhone 18 Pro Leak Adds New Evidence for Under-Display Face ID

Monday December 8, 2025 4:54 am PST by
Apple is actively testing under-screen Face ID for next year's iPhone 18 Pro models using a special "spliced micro-transparent glass" window built into the display, claims a Chinese leaker. According to "Smart Pikachu," a Weibo account that has previously shared accurate supply-chain details on Chinese Android hardware, Apple is testing the special glass as a way to let the TrueDepth...
iOS 26

Apple Seeds Second iOS 26.2 Release Candidate to Developers and Public Beta Testers

Monday December 8, 2025 10:18 am PST by
Apple today seeded the second release candidate version of iOS 26.2 to developers and public beta testers, with the software coming one week after Apple seeded the first RC. The release candidate represents the final version iOS 26.2 that will be provided to the public if no further bugs are found. Registered developers and public beta testers can download the betas from the Settings app on...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Monday December 1, 2025 2:40 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
Johny Srouji

Apple's Chipmaking Chief Johny Srouji Responds to Report About Him Potentially Leaving

Monday December 8, 2025 9:23 am PST by
Apple's chipmaking chief Johny Srouji has reportedly indicated that he plans to continue working for the company for the foreseeable future. "I love my team, and I love my job at Apple, and I don't plan on leaving anytime soon," said Srouji, in a memo obtained by Bloomberg's Mark Gurman. Here is Srouji's full memo, as shared by Bloomberg:I know you've been reading all kind of rumors and...
Johny Srouji

Apple Chip Chief Johny Srouji Could Be Next to Go as Exodus Continues

Sunday December 7, 2025 10:41 am PST by
Apple's senior vice president of hardware technologies Johny Srouji could be the next leading executive to leave the company amid an alarming exodus of leading employees, Bloomberg's Mark Gurman reports. Srouji apparently recently told CEO Tim Cook that he is "seriously considering leaving" in the near future. He intends to join another company if he departs. Srouji leads Apple's chip design ...
google pixel 10

Switching Between iPhone and Android Will Get Easier With New Apple and Google Collaboration

Monday December 8, 2025 11:10 am PST by
Apple and Google are teaming up to make it easier for users to switch between iPhone and Android smartphones, according to 9to5Google. There is a new Android Canary build available today that simplifies data transfer between two smartphones, and Apple is going to implement the functionality in an upcoming iOS 26 beta. Apple already has a Move to iOS app for transferring data from an Android...
Apple Fitness Plus expansion hero

Apple Fitness+ Coming to 28 New Regions With Digital Voice Dubbing

Monday December 8, 2025 6:19 am PST by
Apple today announced that Fitness+ is expanding to 28 new markets on December 15 in the service's largest international rollout since launch, accompanied by new language dubbing and a K-Pop music genre. Apple Fitness+ will become available in Chile, Hong Kong, India, the Netherlands, Singapore, Taiwan, and additional regions on December 15, with Japan scheduled to follow early next year....
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...

Top Rated Comments

ryanasimov Avatar
110 months ago
So, it's a tablet......
...that needs to be plugged in to work. Super convenient!
Score: 12 Votes (Like | Disagree)
canadianreader Avatar
110 months ago
I think spying agencies are very happy with a device like this... Always ON
Score: 11 Votes (Like | Disagree)
Jakexb Avatar
110 months ago
The Drop-In feature is because they understand that the Echo and probably the Echo Show are big hits for children of elderly parents. Older people who aren't keen on technology love the Echo and I'm sure the idea of video calling that doesn't involve a whole "operating system" and apps and updates and accounts and is sandboxed in to prevent any settings from getting weird... that's amazing for that audience.

And that's exactly the person you'd want to have the option of checking-in on.

Props to Amazon for understanding that and not trying to fixated on making the "cool young people device" to the exclusion of all other use cases.
Score: 10 Votes (Like | Disagree)
kdarling Avatar
110 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
My 92 year old Mother cannot work a phone, tablet or computer. She used to be able to use a dedicated Skype video phone, but even that became too difficult for her.

I ordered these right away. I sure hope they did it right.

If she can ask to see her kids, grandkids or great grandkids simply by voice, it'll be a winner for us.
Score: 9 Votes (Like | Disagree)
LordQ Avatar
110 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
Score: 9 Votes (Like | Disagree)
HobeSoundDarryl Avatar
110 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
Phone, tablets and laptops are MOBILE devices that leave homes with their owners. Something like this is like a television. It stays home and serves those who aren't with you and your phone, tablet or laptop.

Else, make the very same argument against anything & everything else covered by a phone, tablet and/or laptop too... including questioning why one needs more than any one of those 3 when they have at least one of them.

Stretch that argument a bit more and question why you need an Apple phone, an Apple tablet or an Apple computer when cheaper versions of the same can do most of what those can do? And again, why do we need the cheaper versions of all 3 of those when any one of those might suffice?

Point: think beyond yourself. Not everyone is single living alone. Those left behind when mobile devices are on the go might want to do these kinds of things during those times. A cheap thing like these kinds of things can fill such a want well.
Score: 8 Votes (Like | Disagree)