macbook pro 2011Apple says the following models are no longer eligible for its MacBook Pro Repair Extension Program for Video Issues:

• 15-inch, Early 2011
• 15-inch, Late 2011
• 17-inch, Early 2011
• 17-inch, Late 2011

The following MacBook Pro models remain eligible, so long as they were purchased less than four years ago:

• Retina, 15-inch, Mid 2012
• Retina, 15 inch, Early 2013

Apple launched the repair program in February 2015 to address a "small percentage" of MacBook Pro models that "may exhibit distorted video, no video, or unexpected system restarts," allegedly due to faulty GPUs.

The program expired on December 31, 2016, but it's still in effect for eligible models up to four years from their original date of sale.

A support document on Apple's website says the affected models were sold between February 2011 and December 2013. Use the "Check Your Coverage" tool on Apple's website to determine if a particular model is eligible.

The video issues impacted many customers, prompting a class-action lawsuit against Apple and an online petition with over 40,000 signatures. Affected users often experience visual banding or malfunctions on the screen, particularly when watching HD videos or using pro apps such as Final Cut Pro X.

Apple will continue to repair Mid 2012 or Early 2013 models, free of charge. Affected customers can call an Apple Store to schedule a Genius Bar appointment, visit an Apple Authorized Service Provider, or call Apple Support and request a postage paid box to mail in the MacBook Pro to a local Apple Repair Center.

Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Buy Now)
Related Forum: MacBook Pro

Top Rated Comments

digitalrampage Avatar
98 months ago
yes, yes it did. these machines are going on 7 years old. If any of my customers have one that still works, I'm sure to tell them about the ticking time bomb in the GPU. After letting them vent some verbal frustrations i remind them that the car they pulled up in is less than 3 years old and they traded up from one that was hardly 5 years old at the time of the trade.

"what do you mean you don't service a 2006 MacBook pro any more?" ......."here have a chrome book, it'll be an upgrade"
I'm not sure what your role is, but if you work at Apple or an Authorised Dealership, you are awful at your job.
Score: 16 Votes (Like | Disagree)
Ries Avatar
98 months ago
FYI
This problem is also happening on PC laptops.

I have a bunch of HP elitebook 8560s at work that are failing with the Radeon GPU in them, and have been failing for a while.

HP extended 3 yr warranty is well and truly up, HP haven't done anything to offer extended warranty.

All the vendors use the same GPUs and all will have similar issues when there is a GPU fault.


Apple did far more for their customers than any PC vendor here, so your decision to not buy a macbook (if based on this failure) is flawed...

The reason it is so prevalent on the MBP is because all the 15s had the AMD GPU in them. The HPs in question could have been ordered with integrated only, Nvidia, or AMD; only the AMD ones in this case are failing.

Nvidia had problems a couple of years earlier - similar problem, Apple did a similar extended repair program. Don't believe any of the PC vendors did.
Apple did nothing until they were sued.

http://appleinsider.com/articles/15/01/15/2011-macbook-pro-graphics-class-action-suit-expands-accuses-apple-of-concealing-defects
Score: 11 Votes (Like | Disagree)
iamMacPerson Avatar
98 months ago
Did they ever really fix the issue? Last I recall they were just replacing the logic boards with no real fix, meaning all these machines are doomed to die the same death they did last time.
Score: 10 Votes (Like | Disagree)
fastasleep Avatar
98 months ago
Did they ever really fix the issue? Last I recall they were just replacing the logic boards with no real fix, meaning all these machines are doomed to die the same death they did last time.
They were replacing them with identical logic boards, nothing changed on them. I am on my fourth(?) logic board, last one I had replaced back in December before the program ended. Crossing my fingers this one lasts until I get motivated to upgrade.
Score: 7 Votes (Like | Disagree)
The_Martini_Cat Avatar
98 months ago
I have this problem. It is intermittent. I have decided not to follow up on it. However, I have also set decided not to buy another MacBook Pro.
Score: 5 Votes (Like | Disagree)
Mr_Brightside_@ Avatar
98 months ago
I'm not sure what your role is, but if you work at Apple or an Authorised Dealership, you are awful at your job.
Yeah I hear the Apple store sells a lot of chrome books.
Score: 5 Votes (Like | Disagree)

Popular Stories

iPhone SE 4 Thumb 1

iPhone SE 4 With Apple's Own 5G Modem 'Confirmed' to Launch in March

Tuesday November 19, 2024 12:12 pm PST by
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
at t turbo indicator iphone 16 pro max v0 8hrh7w5f3w1e1

AT&T Turbo Indicator Showing Up in iPhone Status Bar for Subscribers

Wednesday November 20, 2024 3:42 am PST by
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence. Image credit: Reddit user No_Highlight7476 The Turbo feature provides enhanced network performance through ...
General Black Friday Deals 24 Green Tinsel

Apple Black Friday Deals Available Now: AirPods, iPads, and More

Friday November 22, 2024 5:28 am PST by
We're officially just one week away from Black Friday, which will take place on Friday, November 29 in 2024. As always, this week is the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small...
anker new xmas 1

Anker Kicks Off Massive Black Friday Sale With Up to 50% Off Sitewide, Free Gifts With Purchase, Mystery Boxes, and More

Thursday November 21, 2024 7:53 am PST by
Anker today kicked off its big Black Friday sale, which is set to run through December 9. This sale includes notable discounts on portable chargers, USB-C hubs, cables, and more. Note: MacRumors is an affiliate partner with Anker. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. There are a few bonus offers during this event as ...
Apple 2024 Black Friday Shopping Event feature

Apple Announces 2024 Black Friday Event, Offering Up to $200 Gift Card

Thursday November 21, 2024 5:10 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 29 through Monday, December 2 in many countries, including the U.S., Canada, Australia, France, Germany, Italy, Spain, the U.K., and others. During the event, customers can get an Apple gift card with the purchase of an eligible product. In the U.S., for instance, Apple is including gift ...
apple card feature2

Apple Card 3% Daily Cash Back Now Available From Two More Apple Partners

Tuesday November 19, 2024 10:36 am PST by
Apple has partnered with select merchants to offer Apple Card users three percent Daily Cash back on their purchases, and two new companies were added to the partner list today. When purchasing goods and services from Booking.com and ChargePoint, Apple Card users will now get more cash back. Booking.com is a site for reserving flights, cars, cruises, and hotels, while ChargePoint sells...
Generic iOS 18 Feature Real Mock

Apple Releases iOS 18.1.1 and iPadOS 18.1.1 With Security Fixes

Tuesday November 19, 2024 10:10 am PST by
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
15 inch m3 macbook air

Amazon Takes Up to $300 Off M3 MacBook Air With New All-Time Low Prices

Wednesday November 20, 2024 7:05 am PST by
Amazon today has knocked the price off of multiple M3 MacBook Air models, with as much as $300 off select computers. Prices start at $849.00 for the 13-inch M3 MacBook Air (16GB RAM/256GB), and also include multiple 15-inch models as well. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site ...