Google Responds to Reports of Unexpected Account Sign-Outs - MacRumors
Skip to Content

Google Responds to Reports of Unexpected Account Sign-Outs

by

google logo1600Google has responded to multiple reports of users being unexpectedly logged out of their Google accounts, in order to assuage fears that the logouts were security related.

The unexpected sign-outs began on Thursday night and continued through Friday, affecting multiple services including Gmail, Chromecast, YouTube, and Google Play.

During routine maintenance, a number of users were signed-out from their Google accounts. This may have resulted in you being signed out of your account or seeing a notification about "A change in your Google account" or "Account Action Required".

We hear your concerns that this appeared to potentially be phishing or another type of security issue. We can assure you that the security of your account was never in danger as a result of this issue.

Google said the issue with its Google Accounts engine also caused some Google Wifi and OnHub devices to automatically revert to factory settings. "Unfortunately, these devices need to be set up again," said Google. "We'd like to share our sincerest apologies for the inconvenience." Instructions on re-setting the Wi-Fi devices can be found here.


The reports initially caused some concern among users, coming in just hours after it was revealed that content delivery network CloudFare had been informed by Google of a bug that leaked memory, which could potentially contain private information cached by search engines.

Cloudflare worked with the affected search engines, including Google, Yahoo, and Bing, to erase any remnants of the sensitive data from their caches, and the bug has since been patched.

Tag: Google

Top Rated Comments

freediverx Avatar
125 months ago
Because Apple doesnt make poor design choices also. Talking about trust? *cough* Icloud celebrity hack.
1) Apple's track record on security (and especially privacy) is far better than Google's or Facebook's.

2) Stop repeating that old tripe. Apple's services have never been hacked. The incident you're alluding to involved celebrities having their weak passwords compromised on other services through social engineering, after which the attackers were able to gain access to their Apple accounts because they foolishly used the same password everywhere.

While Apple subsequently strengthened security for their password reset system in one particular area, that weakness was not exploited during the celebrity hack.
Score: 31 Votes (Like | Disagree)
Robert.Walter Avatar
125 months ago
Im no fan of Google, but their transparency here is to be commended.

I wish Apple would take a note; they never bothered to come clean on their recently discovered (and quickly corrected) excessive retention of customer iCloud sync data.
Score: 19 Votes (Like | Disagree)
125 months ago
And this is why I won't be buying Google Wifi. Really poor design that it reverts to factory defaults on something like this.

Not to mention the trust issues with Google.
Score: 18 Votes (Like | Disagree)
thisisnotmyname Avatar
125 months ago
Really, I must have missed Apple's worldwide zero day exploits work the Google does. Apple covers themselves, Google's testing is far more extensive just Apple it, ahh I mean Google it ;) Compare Apple Store apps privacy and collection description vs Google play. Night and day difference, plus updates won't install if there is a change in what the app can collect until you approve it. Apple just says "trust us"
Are you trying to make that case that Google is a better steward in collection and use of private data than Apple? These must be "alternate facts" by obfuscating through references to descriptions of what third parties do rather than face the way in which Google and Apple commoditize their users data (as in Google's primary revenue stream and Apple going out of their way to stop it).
Score: 6 Votes (Like | Disagree)
PhillyGuy72 Avatar
125 months ago
Yeah I had to sign in again with no problem, I didn't get a "A change in your Google account" or "Account Action Required" notification...but seeing the explanation I'm totally fine with this.

I get notifications to 2 other non-Gmail accounts if I make any changes, log in from another computer, or a suspicious log in is attempted.
Score: 6 Votes (Like | Disagree)
125 months ago
And this is why I won't be buying Google Wifi. Really poor design that it reverts to factory defaults on something like this.

Not to mention the trust issues with Google.
Because Apple doesnt make poor design choices also. Talking about trust? *cough* Icloud celebrity hack.
Score: 5 Votes (Like | Disagree)

Popular Stories

google photos wardrobe

Google Photos Wardrobe Feature Comes to iOS

Thursday September 24, 2026 1:33 pm PDT by
Google today said its digital wardrobe option is available in the Google Photos iOS app in the U.S., India, and Brazil. Google first announced the feature back in April, but it was limited to Android users until now. The wardrobe option uses AI to pull images of clothing from the Google Photos library, organizing them into a digital closet. Users can put items together to create outfits ...
Prime Big Deal Days 25 Red and Green

Amazon Launches Prime Day Discounts on AirPods, iPad, MacBook Air, and More

Sunday October 4, 2026 9:15 am PDT by
Earlier this week, we began tracking early Prime Day deals on Apple-related accessories, and now Amazon has introduced major early deals on Apple products as well. This includes AirPods, iPads, MacBooks, and more, all available at some of the lowest prices of the year so far. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small...
Apple Event Logo

Apple Event Reportedly Planned for October 13

Sunday October 4, 2026 5:07 pm PDT by
Last week, Bloomberg's Mark Gurman reported that Apple plans to unveil an all-new smart home hub, a new HomePod mini, and a new Apple TV 4K on Tuesday, October 13. In his Power On newsletter today, Gurman specified that "Apple is planning to hold an event" that...
Latest Stories
HomePod Mini Waits Reach Eight Weeks Ahead of Rumored Refresh
HomePod Mini Waits Reach Eight Weeks Ahead of Rumored Refresh
17 minutes ago
Apple Music Is Getting a New Logo
Apple Music Is Getting a New Logo
42 minutes ago
Apple Quietly Boosts Email Feature for iCloud+ Subscribers
Apple Quietly Boosts Email Feature for iCloud+ Subscribers
1 hour ago
iOS 27.2 May Let You Hide Specific Suggested Actions in Messages
iOS 27.2 May Let You Hide Specific Suggested Actions in Messages
2 hours ago
Sources: Apple Planning Two Sets of Product Launches in October
Sources: Apple Planning Two Sets of Product Launches in October
9 hours ago
Apple Announces iPhone Duo Apps Can Now Be Submitted to App Store
Apple Announces iPhone Duo Apps Can Now Be Submitted to App Store
10 hours ago
macOS 27.2 Adds Touch Gestures Ahead of MacBook Ultra
macOS 27.2 Adds Touch Gestures Ahead of MacBook Ultra
15 hours ago
Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max Issue
Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max Issue
15 hours ago
tvOS 27.2 Code Hints at Apple Intelligence for New Apple TV
tvOS 27.2 Code Hints at Apple Intelligence for New Apple TV
15 hours ago
Apple Seeds Third macOS Golden Gate 27.2 Beta to Developers
Apple Seeds Third macOS Golden Gate 27.2 Beta to Developers
17 hours ago
Apple Releases Third watchOS 27.2, tvOS 27.2 and visionOS 27.2 Betas
Apple Releases Third watchOS 27.2, tvOS 27.2 and visionOS 27.2 Betas
17 hours ago
Apple Releases Third iOS 27.2 Beta
Apple Releases Third iOS 27.2 Beta
17 hours ago
Apple Cash Adds ID Check for Reloads, Teases Bank Funding
Apple Cash Adds ID Check for Reloads, Teases Bank Funding
18 hours ago
Apple Configurator App Updated
Apple Configurator App Updated
19 hours ago
Apple One Just Went Up in Price in These Countries
Apple One Just Went Up in Price in These Countries
19 hours ago
iPhone 13 Pro vs. iPhone 18 Pro Buyer's Guide: Is It Worth Upgrading?
iPhone 13 Pro vs. iPhone 18 Pro Buyer's Guide: Is It Worth Upgrading?
20 hours ago
iPad Could Get Significantly Thinner Bezels, Leaker Says
iPad Could Get Significantly Thinner Bezels, Leaker Says
20 hours ago
Prime Day Is Not Just Amazon: See the Biggest Competing Deals From Sony, Best Buy, and Walmart
Prime Day Is Not Just Amazon: See the Biggest Competing Deals From Sony, Best Buy, and Walmart
20 hours ago
Apple's Newest Macs Just Got Their Biggest Price Cuts Yet on Amazon
Apple's Newest Macs Just Got Their Biggest Price Cuts Yet on Amazon
22 hours ago
Apple Watch Prime Day Deals Arrive With New All-Time Low Prices for Series 12 and Ultra 4
Apple Watch Prime Day Deals Arrive With New All-Time Low Prices for Series 12 and Ultra 4
23 hours ago
Apple Releases MagSafe 3 Charging Cable Firmware Update
Apple Releases MagSafe 3 Charging Cable Firmware Update
23 hours ago
AirPods Max 2 Drop to $429 in All Colors for Prime Day
AirPods Max 2 Drop to $429 in All Colors for Prime Day
23 hours ago
Apple Quietly Triples iCloud Mail Alias Limit to Nine
Apple Quietly Triples iCloud Mail Alias Limit to Nine
1 day ago
Mac Users Reclaim 12GB+ of Storage With Apple Intelligence Removal Tool
Mac Users Reclaim 12GB+ of Storage With Apple Intelligence Removal Tool
22 hours ago
iPhone Duo Makes Focus Modes Easier to Toggle From the Lock Screen
iPhone Duo Makes Focus Modes Easier to Toggle From the Lock Screen
1 day ago
EU iPhone and iPad Users Could Still Face Months-Long Wait for Siri AI
EU iPhone and iPad Users Could Still Face Months-Long Wait for Siri AI
1 day ago
Today Marks the 15th Anniversary of Steve Jobs' Death
Today Marks the 15th Anniversary of Steve Jobs' Death
1 day ago
iPhone 18 Pro's Triple Live Activity Support Comes With a Catch
iPhone 18 Pro's Triple Live Activity Support Comes With a Catch
1 day ago
Apple's New CEO John Ternus is Making Product Design a 'Major Priority'
Apple's New CEO John Ternus is Making Product Design a 'Major Priority'
1 day ago
Apple Hiring 'iCup' Specialist
Apple Hiring 'iCup' Specialist
1 day ago