Google Responds to Reports of Unexpected Account Sign-Outs - MacRumors
Skip to Content

Google Responds to Reports of Unexpected Account Sign-Outs

by

google logo1600Google has responded to multiple reports of users being unexpectedly logged out of their Google accounts, in order to assuage fears that the logouts were security related.

The unexpected sign-outs began on Thursday night and continued through Friday, affecting multiple services including Gmail, Chromecast, YouTube, and Google Play.

During routine maintenance, a number of users were signed-out from their Google accounts. This may have resulted in you being signed out of your account or seeing a notification about "A change in your Google account" or "Account Action Required".

We hear your concerns that this appeared to potentially be phishing or another type of security issue. We can assure you that the security of your account was never in danger as a result of this issue.

Google said the issue with its Google Accounts engine also caused some Google Wifi and OnHub devices to automatically revert to factory settings. "Unfortunately, these devices need to be set up again," said Google. "We'd like to share our sincerest apologies for the inconvenience." Instructions on re-setting the Wi-Fi devices can be found here.


The reports initially caused some concern among users, coming in just hours after it was revealed that content delivery network CloudFare had been informed by Google of a bug that leaked memory, which could potentially contain private information cached by search engines.

Cloudflare worked with the affected search engines, including Google, Yahoo, and Bing, to erase any remnants of the sensitive data from their caches, and the bug has since been patched.

Tag: Google

Top Rated Comments

freediverx Avatar
126 months ago
Because Apple doesnt make poor design choices also. Talking about trust? *cough* Icloud celebrity hack.
1) Apple's track record on security (and especially privacy) is far better than Google's or Facebook's.

2) Stop repeating that old tripe. Apple's services have never been hacked. The incident you're alluding to involved celebrities having their weak passwords compromised on other services through social engineering, after which the attackers were able to gain access to their Apple accounts because they foolishly used the same password everywhere.

While Apple subsequently strengthened security for their password reset system in one particular area, that weakness was not exploited during the celebrity hack.
Score: 31 Votes (Like | Disagree)
Robert.Walter Avatar
126 months ago
Im no fan of Google, but their transparency here is to be commended.

I wish Apple would take a note; they never bothered to come clean on their recently discovered (and quickly corrected) excessive retention of customer iCloud sync data.
Score: 19 Votes (Like | Disagree)
126 months ago
And this is why I won't be buying Google Wifi. Really poor design that it reverts to factory defaults on something like this.

Not to mention the trust issues with Google.
Score: 18 Votes (Like | Disagree)
thisisnotmyname Avatar
126 months ago
Really, I must have missed Apple's worldwide zero day exploits work the Google does. Apple covers themselves, Google's testing is far more extensive just Apple it, ahh I mean Google it ;) Compare Apple Store apps privacy and collection description vs Google play. Night and day difference, plus updates won't install if there is a change in what the app can collect until you approve it. Apple just says "trust us"
Are you trying to make that case that Google is a better steward in collection and use of private data than Apple? These must be "alternate facts" by obfuscating through references to descriptions of what third parties do rather than face the way in which Google and Apple commoditize their users data (as in Google's primary revenue stream and Apple going out of their way to stop it).
Score: 6 Votes (Like | Disagree)
PhillyGuy72 Avatar
126 months ago
Yeah I had to sign in again with no problem, I didn't get a "A change in your Google account" or "Account Action Required" notification...but seeing the explanation I'm totally fine with this.

I get notifications to 2 other non-Gmail accounts if I make any changes, log in from another computer, or a suspicious log in is attempted.
Score: 6 Votes (Like | Disagree)
126 months ago
And this is why I won't be buying Google Wifi. Really poor design that it reverts to factory defaults on something like this.

Not to mention the trust issues with Google.
Because Apple doesnt make poor design choices also. Talking about trust? *cough* Icloud celebrity hack.
Score: 5 Votes (Like | Disagree)

Popular Stories

google photos wardrobe

Google Photos Wardrobe Feature Comes to iOS

Thursday September 24, 2026 1:33 pm PDT by
Google today said its digital wardrobe option is available in the Google Photos iOS app in the U.S., India, and Brazil. Google first announced the feature back in April, but it was limited to Android users until now. The wardrobe option uses AI to pull images of clothing from the Google Photos library, organizing them into a digital closet. Users can put items together to create outfits ...
google synthid

Google's SynthID AI Detector is Now Available to Everyone

Wednesday October 7, 2026 4:42 pm PDT by
Google today said it is making its SynthID Detector available to everyone for identifying content created using AI. SynthID Detector first rolled out to members of the media last year, and it is now available worldwide in English. SynthID Detector is a website that lets users upload a photo, video, or audio file to determine whether it has a SynthID watermark that identifies it as...
Apple TV 4K HomeView HomePod Mini tweaked

New Apple TV 4K, HomeView, and HomePod Mini: 16 Details Just Leaked

Sunday October 11, 2026 12:56 pm PDT by
Just two days before Apple's "Welcome home" experience in New York, Bloomberg's Mark Gurman has leaked several details about the new products set to be unveiled, including an all-new smart home hub, a HomePod mini 2, and a new Apple TV 4K. Here is an all-in-one summary of the details shared by Gurman:Apple's home hub with a touch-enabled display will be named HomeView, seemingly confirming a ...
Latest Stories
Apple 'Welcome Home' Launch: Everything to Expect Tomorrow
Apple 'Welcome Home' Launch: Everything to Expect Tomorrow
7 hours ago
You Can Now Set Up Your iPhone Duo Pre-Order - Do It Before Friday
You Can Now Set Up Your iPhone Duo Pre-Order - Do It Before Friday
7 hours ago
Apple Plans Two-Day Event to Showcase Trio of New Macs and iPad Mini
Apple Plans Two-Day Event to Showcase Trio of New Macs and iPad Mini
8 hours ago
Apple and Pokémon Tease Special Pikachu-Themed Beats Pill Speaker
Apple and Pokémon Tease Special Pikachu-Themed Beats Pill Speaker
8 hours ago
Apple Announces 'Indie Games Week' on App Store
Apple Announces 'Indie Games Week' on App Store
9 hours ago
Amazon Discounting 2026 MacBook Pro by as Much as $600 This Week
Amazon Discounting 2026 MacBook Pro by as Much as $600 This Week
10 hours ago
Apple Watch Ultra 1 vs. Ultra 4 Buyer's Guide: Is It Worth Upgrading?
Apple Watch Ultra 1 vs. Ultra 4 Buyer's Guide: Is It Worth Upgrading?
10 hours ago
Apple Watch SE 3 Available From Just $199.99 on Amazon
Apple Watch SE 3 Available From Just $199.99 on Amazon
10 hours ago
Tim Cook Visits China for the Third Time in 2026
Tim Cook Visits China for the Third Time in 2026
10 hours ago
OLED iPad Mini Could Be $200 More Expensive Than Current Model
OLED iPad Mini Could Be $200 More Expensive Than Current Model
13 hours ago
Apple Launches Special Edition AirPods 5 in India
Apple Launches Special Edition AirPods 5 in India
14 hours ago
New Apple TV 4K and HomePod Mini 2 Pre-Orders Expected to Begin This Week
New Apple TV 4K and HomePod Mini 2 Pre-Orders Expected to Begin This Week
21 hours ago
New Apple TV 4K, HomeView, and HomePod Mini: 16 Details Just Leaked
New Apple TV 4K, HomeView, and HomePod Mini: 16 Details Just Leaked
1 day ago
New Entry-Level iPad Not Expected Until Early 2027
New Entry-Level iPad Not Expected Until Early 2027
1 day ago
Apple Plans Major iPhone Duo Retail Showcase, But Supply Will Be Limited
Apple Plans Major iPhone Duo Retail Showcase, But Supply Will Be Limited
1 day ago
Apple TV 4K Getting A19 Chip and a Potentially Easier-to-Find Siri Remote
Apple TV 4K Getting A19 Chip and a Potentially Easier-to-Find Siri Remote
1 day ago
New Mac Mini and Mac Studio Receive Up to $200 Price Cuts at Amazon
New Mac Mini and Mac Studio Receive Up to $200 Price Cuts at Amazon
1 day ago
Apple HomeView Smart Hub to Ship in Mid-November in Four Colors
Apple HomeView Smart Hub to Ship in Mid-November in Four Colors
1 day ago
New Apple TV 4K and HomePod Mini to Ship on October 30
New Apple TV 4K and HomePod Mini to Ship on October 30
1 day ago
AirPods Max 2 Available for $429 in All Colors on Amazon
AirPods Max 2 Available for $429 in All Colors on Amazon
1 day ago
Rumor: Apple to Announce New Partnership With ADT
Rumor: Apple to Announce New Partnership With ADT
2 days ago
AirPods 5 vs. AirPods 5 With Wireless Charging Case Buyer's Guide
AirPods 5 vs. AirPods 5 With Wireless Charging Case Buyer's Guide
2 days ago
Accessory Deals This Weekend: Save on TVs, Headphones, and Smart Home Gear
Accessory Deals This Weekend: Save on TVs, Headphones, and Smart Home Gear
2 days ago
Apple's All-New Home Hub Will Be Revealed October 13: What to Expect
Apple's All-New Home Hub Will Be Revealed October 13: What to Expect
2 days ago
Apple Announcing HomePod Mini 2 Next Week With These New Features
Apple Announcing HomePod Mini 2 Next Week With These New Features
2 days ago
A New Apple TV 4K is Finally Coming on Tuesday
A New Apple TV 4K is Finally Coming on Tuesday
2 days ago
Top Stories: Apple's 'Welcome Home' Launch on October 13 and More
Top Stories: Apple's 'Welcome Home' Launch on October 13 and More
2 days ago
Apple Stores Will Add Your Name to iPhone Duo's Startup Screen
Apple Stores Will Add Your Name to iPhone Duo's Startup Screen
3 days ago
SpaceX Inches Closer to Becoming a U.S. Carrier
SpaceX Inches Closer to Becoming a U.S. Carrier
3 days ago
Apple Potentially Behind 'HomeView' Trademark Filed Alongside 'homeOS' Last Year
Apple Potentially Behind 'HomeView' Trademark Filed Alongside 'homeOS' Last Year
3 days ago