Apple Investigating iPhone 7 Plus Caught Melting on Video - MacRumors
Skip to Content

Apple Investigating iPhone 7 Plus Caught Melting on Video

by

Apple is investigating a melting iPhone 7 Plus that's the subject of a viral video on Twitter, reports Mashable. The owner of the phone, Brianna Olivas, says her phone exploded and started smoking Wednesday morning. Her boyfriend grabbed his phone and started recording the video, which has garnered 21,340 retweets on Twitter.


Olivas tells Mashable her phone wouldn't turn on Tuesday, so she took it to the Apple Store. After a couple of tests, employees told her the iPhone was fine and it soon began working normally again. She charged the phone near her as she slept that night, and the next morning her boyfriend moved the phone to the dresser. As he went to the bathroom he saw the phone smoking and heard it squealing. It soon caught fire and he "quickly grabbed it and threw it into the restroom," where it blew up.

Olivas has since turned the phone over to Apple for further testing, with the Cupertino company saying it'll know more within a week. An Apple spokesperson said the company is in touch with Olivas and is "looking into" the matter.

meltingiphone

Photos via Brianna Olivas
Exploding smartphones have garnered increased attention since Samsung's Galaxy Note 7 was plagued with widespread reports of exploding devices, prompting an "unprecedented" recall of the popular device. Lithium-ion batteries are more prone to malfunctioning and exploding when manufacturers and suppliers don't take proper care in preparing the batteries for use. For example, Samsung blames the Note 7's battery problems on a flaw that caused two incompatible parts of the battery came together.

Related Forum: iPhone

Top Rated Comments

127 months ago
iphone 7 was their biggest seller yet, lol try reading some real stats. or r u a note 7 fan lol
Uhh..../S stands for sarcasm, which I used after my post. I was being sarcastic. Welcome to the internet.
Score: 41 Votes (Like | Disagree)
Oldfash33 Avatar
127 months ago
Possible of course, but I call BS
Score: 21 Votes (Like | Disagree)
Pbrutto Avatar
127 months ago
5 bucks on Chinese gas station charger....also the cable in the console in the car has a 90 degree bend with what looks like a tear in it....
Score: 15 Votes (Like | Disagree)
127 months ago
Apple should shut the doors. The iPhone 7 is a flop. /S

It's one phone. Many things could have caused this. No one was injured. Apple is investigating it.
Score: 14 Votes (Like | Disagree)
Sevanw Avatar
127 months ago
Just love how the article says the iPhone 7 is "melting." But when the Note 7 had its battery issue and was doing the exact same thing, it was referred to as "exploding." :rolleyes:
Score: 12 Votes (Like | Disagree)
garirry Avatar
127 months ago
I don't know all the details, but I have a feeling that it's fake.
Score: 12 Votes (Like | Disagree)

Popular Stories

apple pro tell logo

Apple Launching Five New Products Today

Thursday November 5, 2026 12:59 am PST by
Apple is launching five new products on Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models. The following new products will be available from today: iPad mini with OLED display and A20 Pro chip iMac with M6 chip 14-inch MacBook Pro with M6 chip 14-inch MacBook Pro with OLED touchscreen 16-inch MacBook Pro with OLED...
Apple Store Logo

Apple Store in UK Permanently Closing Later This Month

Tuesday November 3, 2026 7:34 am PST by
Apple today announced that its Festival Place store in Basingstoke, England will be permanently closing on Saturday, November 21. Apple Festival Place Apple had already announced that the store would be closing in November, but it had not provided the public with a specific date until now. Apple's store inside the Festival Place shopping center opened in 2011, so it had a 15-year run....
iPhone 18 Pro Burgundy Feature

MKBHD Switches Back to iPhone 18 Pro After Testing iPhone Duo

Tuesday November 3, 2026 5:10 am PST by
YouTuber Marques Brownlee has switched back to the iPhone 18 Pro after spending more than two weeks with the iPhone Duo. On the latest episode of the "Waveform" podcast, Brownlee said he missed the Pro's cameras and Face ID. He added that he would miss opening the iPhone Duo, using it in portrait, and reading on the larger screen. Despite strong initial demand for Apple's first foldable...
Latest Stories
Apple Surveys iPhone Duo Buyers About Crease and Camera
Apple Surveys iPhone Duo Buyers About Crease and Camera
9 hours ago
Apple's First Touchscreen Mac is Now Arriving to Customers
Apple's First Touchscreen Mac is Now Arriving to Customers
10 hours ago
Claude Gets Personal Finance Feature With Bank Account Linking
Claude Gets Personal Finance Feature With Bank Account Linking
10 hours ago
Apple Arcade Adds Crossy Road Rush and NBA 2K27
Apple Arcade Adds Crossy Road Rush and NBA 2K27
11 hours ago
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
11 hours ago
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
12 hours ago
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
14 hours ago
Apple Announces a New Mac Sales Record
Apple Announces a New Mac Sales Record
15 hours ago
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
15 hours ago
Instagram's Edits Video Editor is Now Available on Mac
Instagram's Edits Video Editor is Now Available on Mac
16 hours ago
Prevent Siri and Search From Accessing Specific iPhone Apps
Prevent Siri and Search From Accessing Specific iPhone Apps
16 hours ago
Best Early Black Friday Deals on iPhone 18 Pro and iPhone Duo
Best Early Black Friday Deals on iPhone 18 Pro and iPhone Duo
17 hours ago
MacBook Pro PROLED XDR Reviews Are In: Is the Touchscreen Worth It?
MacBook Pro PROLED XDR Reviews Are In: Is the Touchscreen Worth It?
18 hours ago
Early Black Friday Accessory Deals at Amazon Include TVs, Headphones, and Charging Devices
Early Black Friday Accessory Deals at Amazon Include TVs, Headphones, and Charging Devices
18 hours ago
Apple Creator Studio App Updates Rolling Out, Starting With Logic Pro
Apple Creator Studio App Updates Rolling Out, Starting With Logic Pro
18 hours ago
Siri AI Waitlist Now Limited to Times of 'High Demand,' Says Apple
Siri AI Waitlist Now Limited to Times of 'High Demand,' Says Apple
20 hours ago
See Apple's Touchscreen MacBook Pro in Action
See Apple's Touchscreen MacBook Pro in Action
21 hours ago
MacBook Neo Shipments Expected to Double in 2027
MacBook Neo Shipments Expected to Double in 2027
21 hours ago
HomeView Code Suggests Future Support for AI Chatbot Apps, Anti-Spoofing Protection
HomeView Code Suggests Future Support for AI Chatbot Apps, Anti-Spoofing Protection
21 hours ago
Got an iPhone Duo on Launch Day? Tomorrow Could Be Your Last Chance to Return It
Got an iPhone Duo on Launch Day? Tomorrow Could Be Your Last Chance to Return It
23 hours ago
Apple Launching Five New Products Today
Apple Launching Five New Products Today
27 minutes ago
Apple Releases Safari Technology Preview 256 With Bug Fixes and Performance Improvements
Apple Releases Safari Technology Preview 256 With Bug Fixes and Performance Improvements
1 day ago
Apps Can Now Try to Stop You From Canceling Subscriptions
Apps Can Now Try to Stop You From Canceling Subscriptions
1 day ago
'Super Mario Odyssey' Can Now Run on Apple TV Thanks to AI
'Super Mario Odyssey' Can Now Run on Apple TV Thanks to AI
1 day ago
How 'Resident Evil' Director Zach Cregger Uses His iPhone to Make Movies
How 'Resident Evil' Director Zach Cregger Uses His iPhone to Make Movies
1 day ago
HomePod Mini 2's Amount of RAM Confirmed
HomePod Mini 2's Amount of RAM Confirmed
1 day ago
Apple TV's '12 Days of Snoopy' Special Arrives November 13
Apple TV's '12 Days of Snoopy' Special Arrives November 13
2 days ago
Apple is Putting Employees on an AI Budget
Apple is Putting Employees on an AI Budget
2 days ago
Apple Releases Xcode 27.3 Beta With Three New Features
Apple Releases Xcode 27.3 Beta With Three New Features
2 days ago
Apple Will Check Public iCloud Links for Harmful Content Starting in iOS 27.3
Apple Will Check Public iCloud Links for Harmful Content Starting in iOS 27.3
2 days ago