Apple Investigating iPhone 7 Plus Caught Melting on Video - MacRumors
Skip to Content

Apple Investigating iPhone 7 Plus Caught Melting on Video

by

Apple is investigating a melting iPhone 7 Plus that's the subject of a viral video on Twitter, reports Mashable. The owner of the phone, Brianna Olivas, says her phone exploded and started smoking Wednesday morning. Her boyfriend grabbed his phone and started recording the video, which has garnered 21,340 retweets on Twitter.


Olivas tells Mashable her phone wouldn't turn on Tuesday, so she took it to the Apple Store. After a couple of tests, employees told her the iPhone was fine and it soon began working normally again. She charged the phone near her as she slept that night, and the next morning her boyfriend moved the phone to the dresser. As he went to the bathroom he saw the phone smoking and heard it squealing. It soon caught fire and he "quickly grabbed it and threw it into the restroom," where it blew up.

Olivas has since turned the phone over to Apple for further testing, with the Cupertino company saying it'll know more within a week. An Apple spokesperson said the company is in touch with Olivas and is "looking into" the matter.

meltingiphone

Photos via Brianna Olivas
Exploding smartphones have garnered increased attention since Samsung's Galaxy Note 7 was plagued with widespread reports of exploding devices, prompting an "unprecedented" recall of the popular device. Lithium-ion batteries are more prone to malfunctioning and exploding when manufacturers and suppliers don't take proper care in preparing the batteries for use. For example, Samsung blames the Note 7's battery problems on a flaw that caused two incompatible parts of the battery came together.

Related Forum: iPhone

Top Rated Comments

127 months ago
iphone 7 was their biggest seller yet, lol try reading some real stats. or r u a note 7 fan lol
Uhh..../S stands for sarcasm, which I used after my post. I was being sarcastic. Welcome to the internet.
Score: 41 Votes (Like | Disagree)
Oldfash33 Avatar
127 months ago
Possible of course, but I call BS
Score: 21 Votes (Like | Disagree)
Pbrutto Avatar
127 months ago
5 bucks on Chinese gas station charger....also the cable in the console in the car has a 90 degree bend with what looks like a tear in it....
Score: 15 Votes (Like | Disagree)
127 months ago
Apple should shut the doors. The iPhone 7 is a flop. /S

It's one phone. Many things could have caused this. No one was injured. Apple is investigating it.
Score: 14 Votes (Like | Disagree)
Sevanw Avatar
127 months ago
Just love how the article says the iPhone 7 is "melting." But when the Note 7 had its battery issue and was doing the exact same thing, it was referred to as "exploding." :rolleyes:
Score: 12 Votes (Like | Disagree)
garirry Avatar
127 months ago
I don't know all the details, but I have a feeling that it's fake.
Score: 12 Votes (Like | Disagree)

Popular Stories

apple pro tell logo

Apple Launching Five New Products This Friday

Monday November 2, 2026 1:22 am PST by
Apple is releasing five new products this Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models. The following new products will be available from Friday: iPad mini with OLED display and A20 Pro chip iMac with M6 chip 14-inch MacBook Pro with M6 chip 14-inch MacBook Pro with OLED touchscreen 16-inch MacBook Pro with OLED...
Apple Logo Gradient 16x9 1

Apple Isn't Done With 2026: Here's What's Still Coming

Monday November 2, 2026 7:27 am PST by
Apple's busiest season isn't over yet. Far from it. With two hardware launch dates still to come in November, plus software updates and new smart home accessories running into December, there's more on the way from Apple before the end of 2026, so be sure to stick around. Below, we've rounded up what's still coming, along with one date in particular that's worth watching if you're a holiday...
Apple Store Logo

Apple Store in UK Permanently Closing Later This Month

Tuesday November 3, 2026 7:34 am PST by
Apple today announced that its Festival Place store in Basingstoke, England will be permanently closing on Saturday, November 21. Apple Festival Place Apple had already announced that the store would be closing in November, but it had not provided the public with a specific date until now. Apple's store inside the Festival Place shopping center opened in 2011, so it had a 15-year run....
Latest Stories
Apple Releases Safari Technology Preview 256 With Bug Fixes and Performance Improvements
Apple Releases Safari Technology Preview 256 With Bug Fixes and Performance Improvements
9 hours ago
Apps Can Now Try to Stop You From Canceling Subscriptions
Apps Can Now Try to Stop You From Canceling Subscriptions
9 hours ago
'Super Mario Odyssey' Can Now Run on Apple TV Thanks to AI
'Super Mario Odyssey' Can Now Run on Apple TV Thanks to AI
10 hours ago
How 'Resident Evil' Director Zach Cregger Uses His iPhone to Make Movies
How 'Resident Evil' Director Zach Cregger Uses His iPhone to Make Movies
11 hours ago
HomePod Mini 2's Amount of RAM Confirmed
HomePod Mini 2's Amount of RAM Confirmed
11 hours ago
Apple TV's '12 Days of Snoopy' Special Arrives November 13
Apple TV's '12 Days of Snoopy' Special Arrives November 13
12 hours ago
Apple is Putting Employees on an AI Budget
Apple is Putting Employees on an AI Budget
13 hours ago
Apple Releases Xcode 27.3 Beta With Three New Features
Apple Releases Xcode 27.3 Beta With Three New Features
13 hours ago
Apple Will Check Public iCloud Links for Harmful Content Starting in iOS 27.3
Apple Will Check Public iCloud Links for Harmful Content Starting in iOS 27.3
14 hours ago
macOS 27.3 Brings Live Activities to Macs Without Dynamic Island
macOS 27.3 Brings Live Activities to Macs Without Dynamic Island
15 hours ago
Apple TV Reportedly Planning 'Silo' Spinoff
Apple TV Reportedly Planning 'Silo' Spinoff
16 hours ago
Is It Worth Buying a Titanium Apple Watch?
Is It Worth Buying a Titanium Apple Watch?
16 hours ago
macOS 27.3 Includes an Important Security Fix
macOS 27.3 Includes an Important Security Fix
17 hours ago
Massive Sale Hits Apple Watch Ultra 3 With Record Low $250 Discounts
Massive Sale Hits Apple Watch Ultra 3 With Record Low $250 Discounts
18 hours ago
Does HomePod Mini 2 Have Improved Sound? Here's What Reviews Say
Does HomePod Mini 2 Have Improved Sound? Here's What Reviews Say
18 hours ago
macOS 27.3 Makes Markdown Files Easier to Read
macOS 27.3 Makes Markdown Files Easier to Read
18 hours ago
HomeView Pre-Order Returns to $289.99 on Amazon
HomeView Pre-Order Returns to $289.99 on Amazon
19 hours ago
Apple May Phase Out Non-Touch High-End MacBook Pros
Apple May Phase Out Non-Touch High-End MacBook Pros
19 hours ago
Apple's Insider Trading Policy Now Covers Prediction Markets
Apple's Insider Trading Policy Now Covers Prediction Markets
20 hours ago
'Stick' Season 2 Premieres Today on Apple TV
'Stick' Season 2 Premieres Today on Apple TV
20 hours ago
iPhone 18e Rumored to Focus on Chip Upgrade With Few Major Changes
iPhone 18e Rumored to Focus on Chip Upgrade With Few Major Changes
20 hours ago
Google Maps Updated to Fully Support iPhone Duo Displays
Google Maps Updated to Fully Support iPhone Duo Displays
21 hours ago
Everything New in the iOS 27.3 Beta
Everything New in the iOS 27.3 Beta
1 day ago
Apple Music's New Selfie Sing Feature Lets You Record Karaoke Videos
Apple Music's New Selfie Sing Feature Lets You Record Karaoke Videos
1 day ago
iPhone Jailbreak Gets Past Lockdown Mode and Survives an Update
iPhone Jailbreak Gets Past Lockdown Mode and Survives an Update
1 day ago
iPadOS 27.3 Expands Siri Mode to Camera App
iPadOS 27.3 Expands Siri Mode to Camera App
2 days ago
Veterans Day Apple Watch Activity Challenge Launches November 11
Veterans Day Apple Watch Activity Challenge Launches November 11
2 days ago
Best Early Black Friday Mac Deals: Save Hundreds on MacBook Air, Mac Mini, and More
Best Early Black Friday Mac Deals: Save Hundreds on MacBook Air, Mac Mini, and More
2 days ago
Apple Fitness+ Gets Gym Strength Plans in iOS 27.3
Apple Fitness+ Gets Gym Strength Plans in iOS 27.3
2 days ago
iOS 27.3 Adding New StandBy Mode Features to iPhone 11 and Newer
iOS 27.3 Adding New StandBy Mode Features to iPhone 11 and Newer
2 days ago