Apple Investigating iPhone 7 Plus Caught Melting on Video - MacRumors
Skip to Content

Apple Investigating iPhone 7 Plus Caught Melting on Video

by

Apple is investigating a melting iPhone 7 Plus that's the subject of a viral video on Twitter, reports Mashable. The owner of the phone, Brianna Olivas, says her phone exploded and started smoking Wednesday morning. Her boyfriend grabbed his phone and started recording the video, which has garnered 21,340 retweets on Twitter.


Olivas tells Mashable her phone wouldn't turn on Tuesday, so she took it to the Apple Store. After a couple of tests, employees told her the iPhone was fine and it soon began working normally again. She charged the phone near her as she slept that night, and the next morning her boyfriend moved the phone to the dresser. As he went to the bathroom he saw the phone smoking and heard it squealing. It soon caught fire and he "quickly grabbed it and threw it into the restroom," where it blew up.

Olivas has since turned the phone over to Apple for further testing, with the Cupertino company saying it'll know more within a week. An Apple spokesperson said the company is in touch with Olivas and is "looking into" the matter.

meltingiphone

Photos via Brianna Olivas
Exploding smartphones have garnered increased attention since Samsung's Galaxy Note 7 was plagued with widespread reports of exploding devices, prompting an "unprecedented" recall of the popular device. Lithium-ion batteries are more prone to malfunctioning and exploding when manufacturers and suppliers don't take proper care in preparing the batteries for use. For example, Samsung blames the Note 7's battery problems on a flaw that caused two incompatible parts of the battery came together.

Related Forum: iPhone

Top Rated Comments

122 months ago
iphone 7 was their biggest seller yet, lol try reading some real stats. or r u a note 7 fan lol
Uhh..../S stands for sarcasm, which I used after my post. I was being sarcastic. Welcome to the internet.
Score: 41 Votes (Like | Disagree)
Oldfash33 Avatar
122 months ago
Possible of course, but I call BS
Score: 21 Votes (Like | Disagree)
Pbrutto Avatar
122 months ago
5 bucks on Chinese gas station charger....also the cable in the console in the car has a 90 degree bend with what looks like a tear in it....
Score: 15 Votes (Like | Disagree)
122 months ago
Apple should shut the doors. The iPhone 7 is a flop. /S

It's one phone. Many things could have caused this. No one was injured. Apple is investigating it.
Score: 14 Votes (Like | Disagree)
Sevanw Avatar
122 months ago
Just love how the article says the iPhone 7 is "melting." But when the Note 7 had its battery issue and was doing the exact same thing, it was referred to as "exploding." :rolleyes:
Score: 12 Votes (Like | Disagree)
garirry Avatar
122 months ago
I don't know all the details, but I have a feeling that it's fake.
Score: 12 Votes (Like | Disagree)

Popular Stories

Apple TV Thumb 3

Everything Coming in the 2026 Apple TV 4K

Wednesday July 8, 2026 4:51 pm PDT by
The Apple TV 4K hasn't been updated since 2022, and it's due for a refresh. An update is planned for 2026, but Apple is likely going to wait to launch it after Siri AI launches in iOS 27. Design Apple TV design updates don't happen often, and that's not changing. The next Apple TV is going to have the same squircle shape as the current model, and it'll continue to be made from a black...
iphone 16e usb c feature

Apple Begins Selling a $419 iPhone

Monday July 6, 2026 6:29 am PDT by
Apple recently added the iPhone 16e to its refurbished store, with U.S. pricing starting as low as $419 for a model with 128GB of storage. Originally released in February 2025, the iPhone 16e is a lower-end device with a 6.1-inch OLED display, an A18 chip with 8GB of RAM for Apple Intelligence support, a single 48-megapixel rear camera, a 12-megapixel front camera, a USB-C port, an Action...
iphone 16 teal

'Siri AI' Lawsuit Update: Apple to Pay Owners of These iPhone Models

Thursday July 9, 2026 7:08 am PDT by
In May, Apple agreed to pay $250 million to settle a U.S. class action lawsuit over Siri AI's delayed launch, and eligible iPhone users could receive up to a $95 payout. This week, the California court overseeing the case held a hearing regarding preliminary approval of the settlement, but the judge has not yet issued a ruling. It will likely be at least a few more months before eligible...