Apple Investigating iPhone 7 Plus Caught Melting on Video - MacRumors
Skip to Content

Apple Investigating iPhone 7 Plus Caught Melting on Video

by

Apple is investigating a melting iPhone 7 Plus that's the subject of a viral video on Twitter, reports Mashable. The owner of the phone, Brianna Olivas, says her phone exploded and started smoking Wednesday morning. Her boyfriend grabbed his phone and started recording the video, which has garnered 21,340 retweets on Twitter.


Olivas tells Mashable her phone wouldn't turn on Tuesday, so she took it to the Apple Store. After a couple of tests, employees told her the iPhone was fine and it soon began working normally again. She charged the phone near her as she slept that night, and the next morning her boyfriend moved the phone to the dresser. As he went to the bathroom he saw the phone smoking and heard it squealing. It soon caught fire and he "quickly grabbed it and threw it into the restroom," where it blew up.

Olivas has since turned the phone over to Apple for further testing, with the Cupertino company saying it'll know more within a week. An Apple spokesperson said the company is in touch with Olivas and is "looking into" the matter.

meltingiphone

Photos via Brianna Olivas
Exploding smartphones have garnered increased attention since Samsung's Galaxy Note 7 was plagued with widespread reports of exploding devices, prompting an "unprecedented" recall of the popular device. Lithium-ion batteries are more prone to malfunctioning and exploding when manufacturers and suppliers don't take proper care in preparing the batteries for use. For example, Samsung blames the Note 7's battery problems on a flaw that caused two incompatible parts of the battery came together.

Related Forum: iPhone

Top Rated Comments

124 months ago
iphone 7 was their biggest seller yet, lol try reading some real stats. or r u a note 7 fan lol
Uhh..../S stands for sarcasm, which I used after my post. I was being sarcastic. Welcome to the internet.
Score: 41 Votes (Like | Disagree)
Oldfash33 Avatar
124 months ago
Possible of course, but I call BS
Score: 21 Votes (Like | Disagree)
Pbrutto Avatar
124 months ago
5 bucks on Chinese gas station charger....also the cable in the console in the car has a 90 degree bend with what looks like a tear in it....
Score: 15 Votes (Like | Disagree)
124 months ago
Apple should shut the doors. The iPhone 7 is a flop. /S

It's one phone. Many things could have caused this. No one was injured. Apple is investigating it.
Score: 14 Votes (Like | Disagree)
Sevanw Avatar
124 months ago
Just love how the article says the iPhone 7 is "melting." But when the Note 7 had its battery issue and was doing the exact same thing, it was referred to as "exploding." :rolleyes:
Score: 12 Votes (Like | Disagree)
garirry Avatar
124 months ago
I don't know all the details, but I have a feeling that it's fake.
Score: 12 Votes (Like | Disagree)

Popular Stories

Apple Logo Gradient 16x9 1

Apple Just Made an Extremely Rare Product Announcement

Thursday August 27, 2026 7:58 am PDT by
The new Mac mini and Mac Studio models unveiled by Apple this week are the company's first new Macs announced in August since 2020. It is extremely rare for Apple to announce new products of any kind in August, excluding smaller things like new color options and accessories. As mentioned, Apple's last notable August product announcement was in 2020, when it updated the 27-inch iMac and a...
Surprise and Shine Feature

Apple Event Announced for September 9: 'Surprise and Shine'

Wednesday August 26, 2026 9:02 am PDT by
Apple plans to hold its annual iPhone-centric event on Wednesday, September 9 at the Apple Park campus in Cupertino, California. The event will begin at 10:00 a.m. Pacific Time, with select members of the media invited to attend. Subscribe to the MacRumors YouTube channel for more videos. The September 2026 iPhone event will see Apple announce the iPhone 18 Pro, the iPhone 18 Pro Max, and the ...
Apple Surprise Shine

Apple Event: Six New Products to Expect on September 9

Thursday August 27, 2026 8:00 am PDT by
Apple has announced that it will be holding an event on Wednesday, September 9 at 10 a.m. Pacific Time, with the company widely expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, its first-ever foldable iPhone, and more. Other products expected to be announced at the event include an Apple Watch Series 12 with a ceramic case option, an Apple Watch Ultra 4, AirPods 5 with and without...