Apple Investigating iPhone 7 Plus Caught Melting on Video - MacRumors
Skip to Content

Apple Investigating iPhone 7 Plus Caught Melting on Video

by

Apple is investigating a melting iPhone 7 Plus that's the subject of a viral video on Twitter, reports Mashable. The owner of the phone, Brianna Olivas, says her phone exploded and started smoking Wednesday morning. Her boyfriend grabbed his phone and started recording the video, which has garnered 21,340 retweets on Twitter.


Olivas tells Mashable her phone wouldn't turn on Tuesday, so she took it to the Apple Store. After a couple of tests, employees told her the iPhone was fine and it soon began working normally again. She charged the phone near her as she slept that night, and the next morning her boyfriend moved the phone to the dresser. As he went to the bathroom he saw the phone smoking and heard it squealing. It soon caught fire and he "quickly grabbed it and threw it into the restroom," where it blew up.

Olivas has since turned the phone over to Apple for further testing, with the Cupertino company saying it'll know more within a week. An Apple spokesperson said the company is in touch with Olivas and is "looking into" the matter.

meltingiphone

Photos via Brianna Olivas
Exploding smartphones have garnered increased attention since Samsung's Galaxy Note 7 was plagued with widespread reports of exploding devices, prompting an "unprecedented" recall of the popular device. Lithium-ion batteries are more prone to malfunctioning and exploding when manufacturers and suppliers don't take proper care in preparing the batteries for use. For example, Samsung blames the Note 7's battery problems on a flaw that caused two incompatible parts of the battery came together.

Related Forum: iPhone

Top Rated Comments

122 months ago
iphone 7 was their biggest seller yet, lol try reading some real stats. or r u a note 7 fan lol
Uhh..../S stands for sarcasm, which I used after my post. I was being sarcastic. Welcome to the internet.
Score: 41 Votes (Like | Disagree)
Oldfash33 Avatar
122 months ago
Possible of course, but I call BS
Score: 21 Votes (Like | Disagree)
Pbrutto Avatar
121 months ago
5 bucks on Chinese gas station charger....also the cable in the console in the car has a 90 degree bend with what looks like a tear in it....
Score: 15 Votes (Like | Disagree)
122 months ago
Apple should shut the doors. The iPhone 7 is a flop. /S

It's one phone. Many things could have caused this. No one was injured. Apple is investigating it.
Score: 14 Votes (Like | Disagree)
Sevanw Avatar
121 months ago
Just love how the article says the iPhone 7 is "melting." But when the Note 7 had its battery issue and was doing the exact same thing, it was referred to as "exploding." :rolleyes:
Score: 12 Votes (Like | Disagree)
garirry Avatar
122 months ago
I don't know all the details, but I have a feeling that it's fake.
Score: 12 Votes (Like | Disagree)

Popular Stories

Apple Event Logo

Apple to Release These 15 New Products Later This Year

Friday June 12, 2026 7:45 am PDT by
Apple's annual WWDC developers conference is drawing to a close, but there is still a lot to look forward to in the second half of the year. Apple is expected to release at least 15 more products later this year. Now that the more intelligent and personal version of Siri has finally arrived in beta, a full two years after Apple first previewed it at WWDC 2024, we should begin to see some new ...
iCloud iPhone 17 Pro

iPhone Users Who Pay for iCloud Storage Get Two New Perks on iOS 27

Tuesday June 9, 2026 11:29 am PDT by
If you pay for extra iCloud storage on your iPhone, beyond the 5GB included for free, you might receive two more perks on iOS 27 at no additional cost. First, Apple said there will be daily usage limits for some of the new and enhanced Apple Intelligence features on iOS 27, including image generation. However, the company noted that "increased access" is available with "most" iCloud+ storage ...
Apple Logo Top Half

Have One of These 16 Apple Devices? Software Support Ends This Fall

Saturday June 13, 2026 8:00 am PDT by
Apple will end software support for 16 devices this fall across four product lines, with the Apple Watch seeing the most sweeping cull in the product's history. The full extent of this year's software drops became clear with the announcements of macOS 27 Golden Gate, iPadOS 27, tvOS 27, and watchOS 27 at WWDC this week. The one bright spot is that iOS 27 features identical device support to...