Phil Schiller: Apple Working With Consumer Reports to Understand MacBook Pro Battery Test - MacRumors
Skip to Content

Phil Schiller: Apple Working With Consumer Reports to Understand MacBook Pro Battery Test

Yesterday Consumer Reports revealed that Apple's 2016 MacBook Pro became the first MacBook to fail to achieve a recommendation due to inconsistent battery life. Apple SVP Phil Schiller today tweeted that the Cupertino company is working with Consumer Reports to understand the battery tests.

macbookpromodelssideview
"Working with [Consumer Reports] to understand their battery tests, " Schiller tweeted. "Results do not match our extensive lab tests or field data." Apple claims its internal testing has seen the new MacBook Pro providing up to 10 hours of battery life when watching iTunes movies or browsing the web.


Consumer Reports' test has come under scrutiny since publication of the non-recommendation. The tests were conducted by opening a series of 10 web pages sequentially on Safari. This tests' inconsistency had the 13-inch MacBook Pro with Touch Bar registering 16 hours, 12.75 hours and 3.75 hours of battery life. A 15-inch MacBook Pro ranged from 18.5 hours to 8 hours of battery life.

When Consumer Reports tried the test with Chrome rather than Safari, it found consistently high battery life. "For this exercise, we ran two trials on each of the laptops, and found battery life to be consistently high on all six runs," the report said. Consumer Reports did not think it was enough data to draw a conclusion, though they also point out their test results only take default browsers into consideration.

Critics, like iMore's Rene Ritchie, argue that inconsistent test results require more testing to ferret out whether the issue is easily fixable, like a Safari glitch. Consumer Reports noted in its report that if Apple issues a software update that it claims will fix battery life inconsistency, they will conduct fresh tests.

Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Buy Now)
Related Forum: MacBook Pro

Popular Stories

M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...
Apple MacBook Pro with PROLED XDR Display family lineup feature

Apple Announces OLED MacBook Pro With Touch Display

Wednesday October 28, 2026 10:11 am PDT by
Apple today announced a new high-end MacBook Pro, which is available in 14-inch and 16-inch sizes. The new device has a PROLED XDR display that supports touch gestures, and a glowing rear Apple logo. Pricing on the MacBook Pro starts at $2,899 for the 14-inch model and $3,399 for the 16-inch model. Apple says the MacBook Pro has the "world's best display in a pro laptop." The PROLED...
MacBook Pro Ultra Feature 1

Apple to Launch Touchscreen OLED MacBook Pro and OLED iPad mini on October 27

Thursday October 8, 2026 1:31 pm PDT by
Apple will introduce new OLED touchscreen MacBook Pro models and an OLED iPad mini "on or around" Tuesday, October 27, reports Bloomberg. The launch will also include an M6 14-inch MacBook Pro and an M6 iMac. The October 27 follows Apple's October 13 debut of a new smart home hub, a revamped Apple TV 4K, and a refreshed HomePod mini. Earlier this month, MacRumors reported that Apple would do ...

Top Rated Comments

129 months ago
You mean, Apple is working with Consumer Reports to help them understand how they're using the machine wrong.

The problem isn't that Apple's power saving features don't work. They work exceptionally well, that's where 16 hours is coming from. The problem is that they work too well and the battery is undersized. The moment you load the machine down, the battery % begins to drop through the floor because the machine quite literally was not designed for that kind of use. The "time remaining" indicator only served to highlight just how fast the % was falling (since it's far more difficult for a user to gauge the remaining time left based solely on a plummeting number), which is why they got rid of it. Apple wanted snazzy specs in a thin package, and this is the end result.

If they'd built the laptop properly with sufficient battery capacity, we'd be seeing a laptop that lasts 20-30 hours (!) under light use, and 7-8 hours under heavy use. Then I don't think anyone would be complaining. ~4 hours, however, isn't much, and is pretty inexcusable for what is being sold as a premium device.

No matter how much damage control they engage in, and no matter what they say about these devices or the users, it doesn't change the fact that the design is fundamentally flawed and Apple cannot change the laws of physics.

-SC
Score: 153 Votes (Like | Disagree)
dannyyankou Avatar
129 months ago
I would trust users feedback of poor battery performance in real world tests and consumer reports over Apple's biased tests.
Score: 87 Votes (Like | Disagree)
gugy Avatar
129 months ago
Phil and Tim, get your act together. Give the Mac some love.
Score: 75 Votes (Like | Disagree)
129 months ago
I hope there is a software issue Apple can fix.

However, the Bloomberg piece from a few days ago says that Apple was planning on using a sculpted battery with a higher capacity as seen in the 12" MacBook, but had to revert to a traditional design due to some fault. I stand by my belief that this was a misatake, and Apple should have delayed the product rather than implementing a smaller than designed-for battery.

Even though the Mac is only 10 percent of Apples business, it is clear it is no longer getting the same amount of attention from Apple it has historically. Which is disappointing. Apple can hire the talent to dedicate to Mac if they want to.
Score: 71 Votes (Like | Disagree)
Menopause Avatar
129 months ago
Really sick of the growing substandard quality control and crap support from Apple. (God forbid you ever need to call AppleCare in Europe (Germany precisely). Bunches of non-native speakers who have zero idea about anything take your call and monkey around for an hour). I distinctly remember it started from the iOS 7 days. I have been a fanboy for 8 years but it's just ridiculous nowadays to try and defend the company under Tim Cook's pathetic leadership. This madness of thinner and lighter at the cost of performance charging exorbitant prices really needs to stop. I don't demand ground breaking innovation every 3 years. Just make quality products and fix the damn bugs FFS it's not that hard!
Score: 68 Votes (Like | Disagree)
129 months ago
apple to CR - please remove the timer for the battery testing.
Score: 64 Votes (Like | Disagree)
Latest Stories
Apple Requiring Developers to Disclose Location Sharing and Dating Features in Apps
Apple Requiring Developers to Disclose Location Sharing and Dating Features in Apps
8 hours ago
Apple's Q4 2026 Earnings Call Takeaways
Apple's Q4 2026 Earnings Call Takeaways
8 hours ago
Apple Dodges Question on More Price Hikes as Memory Costs Climb
Apple Dodges Question on More Price Hikes as Memory Costs Climb
9 hours ago
Apple CEO Ternus Says iPhone Duo Shortages Have No End Date in Sight
Apple CEO Ternus Says iPhone Duo Shortages Have No End Date in Sight
11 hours ago
Apple Reports 4Q 2026 Results: $30.7B Profit on $114.5B Revenue
Apple Reports 4Q 2026 Results: $30.7B Profit on $114.5B Revenue
11 hours ago
Early Black Friday Brings Steep Price Drops on Apple's Latest iPhone Cases
Early Black Friday Brings Steep Price Drops on Apple's Latest iPhone Cases
14 hours ago
John Ternus Hosting His First Earnings Call as Apple CEO Today
John Ternus Hosting His First Earnings Call as Apple CEO Today
15 hours ago
Here's What Spotify Looks Like on Apple's HomeView
Here's What Spotify Looks Like on Apple's HomeView
16 hours ago
iOS 27.2.1 Coming Soon, iOS 27.3 Beta Likely Available Tomorrow
iOS 27.2.1 Coming Soon, iOS 27.3 Beta Likely Available Tomorrow
16 hours ago
Mark Gurman: Apple Initially Aimed to Release iPhone Duo in November
Mark Gurman: Apple Initially Aimed to Release iPhone Duo in November
17 hours ago
Best Early Black Friday Deals on Apple Products Available Now
Best Early Black Friday Deals on Apple Products Available Now
17 hours ago
Apple Isn't Done With 2026: Here's What's Still Coming
Apple Isn't Done With 2026: Here's What's Still Coming
17 hours ago
Apple 'HomeView Ultra' With 9-Inch 360º Screen Detailed in New Report
Apple 'HomeView Ultra' With 9-Inch 360º Screen Detailed in New Report
18 hours ago
Apple TV 4K Pre-Order Discount Returns at Amazon
Apple TV 4K Pre-Order Discount Returns at Amazon
18 hours ago
Zoom and These Microsoft Apps Now Optimized for iPhone Duo
Zoom and These Microsoft Apps Now Optimized for iPhone Duo
18 hours ago
Canva Brings Free All-in-One Affinity App to iPad
Canva Brings Free All-in-One Affinity App to iPad
19 hours ago
iPhone Duo: Latest Buyer Wait Times
iPhone Duo: Latest Buyer Wait Times
20 hours ago
iPhone Duo Owners Can't Change Display Zoom After Setup
iPhone Duo Owners Can't Change Display Zoom After Setup
16 hours ago
Apple HomeView Could Double as a Security Camera
Apple HomeView Could Double as a Security Camera
23 hours ago
Apple Launching Five New Products This Friday
Apple Launching Five New Products This Friday
23 hours ago
Nearly Every M5 MacBook Air Now $200 Off on Amazon
Nearly Every M5 MacBook Air Now $200 Off on Amazon
2 days ago
Apple's HomeView Ships With Six-Month-Old Software
Apple's HomeView Ships With Six-Month-Old Software
2 days ago
Three New iPads Rumored to Launch in First Half of 2027
Three New iPads Rumored to Launch in First Half of 2027
2 days ago
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
2 days ago
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
3 days ago
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
3 days ago
Here's a New Tour of Apple's HomeView Software
Here's a New Tour of Apple's HomeView Software
3 days ago
Apple Reveals New iPad Mini's Battery Capacity
Apple Reveals New iPad Mini's Battery Capacity
3 days ago
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
3 days ago
'Pluribus' Season 2 Reportedly Starts Production Today
'Pluribus' Season 2 Reportedly Starts Production Today
3 days ago