iOS 10 Bug Breaks Kwikset Kevo's Touch-to-Open Functionality

Kwikset has announced that its Kevo smart lock's touch-to-open technology will only work on iOS 10 if the Kevo app is open and visible on an iPhone's screen, due to a bug related to Bluetooth LE peripheral mode.

kevo lock gen 2 1
Kwikset said it is working closely with Apple to support a solution that will restore the functionality as quickly as possible. iOS 10 will be publicly released later today, so the fix will likely be included in a subsequent software update.


In the meantime, Kwikset offers some temporary solutions for continuing to use Kevo's touch-to-open functionality:

- When at your door, open the Kevo app on your iOS phone or smart device, making sure you can see the app on your device screen and touch the Kevo smart lock on your door
- When at your door, open the Kevo app on your iOS phone or smart device, making sure you can see the app on your device screen, and use the app to lock and unlock the door (In Home Locking and Unlocking)
- If you have a Kevo key fob, the Touch-to-Open functionality of Kevo will still work

Kwikset said the iOS 10 bug does not affect the security of Kevo smart locks, while the sending, receiving, and revoking of eKeys is also not affected.

Update: Kwikset says iOS 10.0.2 addresses the bug. The update fully restores Touch-to-Open functionality.

Related Forum: iOS 10

Popular Stories

iPhone 17 Pro 34ths Perspective

iPhone 17 Pro Launching Later This Year With These 10 New Features

Sunday March 23, 2025 10:00 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iOS 18

iOS 18.4 Expected Next Week - Here Are the Release Notes

Friday March 28, 2025 2:01 pm PDT by
With the second release candidate of iOS 18.4 that Apple seeded out today, the company finally provided us with release notes that give a full rundown on what to expect. There's an Apple Vision Pro app, new Apple Intelligence features for notifications and additional language support, plus an Apple News Food feature for Apple News+ subscribers, and several updates that should improve the...
Magic Mouse Green

What to Expect From the Magic Mouse 3

Saturday March 29, 2025 10:15 am PDT by
Apple is reportedly working on a new Magic Mouse. Below, we recap what to expect. The two key rumors for the Magic Mouse 3 so far include a relocated charging port, along with a more ergonomic design. It was briefly rumored that the Magic Mouse 3 would also feature voice control, but that was misinterpreted information. Relocated Charging Port While the Magic Mouse switched from...
top stories 2025 03 29

Top Stories: WWDC 2025 Announced, iPhone 17 Pro and iOS 19 Rumors, and More

Saturday March 29, 2025 6:00 am PDT by
Apple's big developer event is a little over two months away, and rumors about what we can expect to see in Apple's next major operating system updates are becoming increasingly frequent. A public release of iOS 18.4 is also imminent with a number of updates and improvements, although we won't be getting the major Apple Intelligence Siri upgrades that had reportedly been planned for this...
Foldable iPhone 2023 Feature Homescreen

Six Things to Know About Apple's Upcoming Foldable iPhone

Friday March 28, 2025 3:54 pm PDT by
We've been hearing rumors about a foldable iPhone for almost a decade now, but it looks like we might finally see the device come to fruition in 2026. We're going to be waiting many more months for the foldable iPhone, but so far we're hearing good things. Apple wants to make it creaseless. It's taken Apple multiple years to design a foldable iPhone that it's satisfied with because Apple ...
iOS 19 visionOS UI Elements

Apple Codename Provides Clue About iOS 19's Rumored New Design

Sunday March 30, 2025 6:40 am PDT by
Multiple sources have claimed that iOS 19 will introduce a new design with more translucent buttons, menus, notification banners, and more, and there is now another clue that points towards this glass-like appearance. Bloomberg's Mark Gurman today said the new design project is codenamed "Solarium" internally. A solarium is a room with glass walls that allow in plenty of sunlight, so this...
Facebook Feature

Facebook's New iPhone App Feature Turns the Clock Back to 2007

Thursday March 27, 2025 1:59 pm PDT by
In the mid-to-late 2000s, Facebook was all about staying connected with friends and family. However, as the social media platform added new features and grew over time, that core experience began to get drowned out. That changes starting now, according to Meta, which today introduced a new feature that will "bring back the joy" of classic Facebook. Specifically, Meta has redesigned the...
Foldable iPhone 2023 Feature Homescreen

iPhone Foldable Display Said to Feature iPad-Style 4:3 Aspect Ratio

Friday March 28, 2025 3:44 am PDT by
Apple's upcoming "iPhone Fold" will feature a foldable screen with a 4:3 aspect ratio, according to a Chinese leaker who previously leaked the book-style device's display dimensions. The Weibo-based account Digital Chat Station claims that Apple will adopt a "roughly" 4:3 aspect ratio on the inner display in order to achieve consistency between the outer display, as well as to ensure parity...

Top Rated Comments

Chuck Kostalnick Avatar
112 months ago
Wow, I sure hope the three people who bought this product see this article.
Score: 30 Votes (Like | Disagree)
6836838 Avatar
112 months ago
They could upgrade to a standalone metal key. No batteries required and not impacted by software failure. My metal key is revolutionary!
Score: 13 Votes (Like | Disagree)
Kaibelf Avatar
112 months ago
Kind of late in the game for them to let people know this. Certainly they had access these past many months.
Score: 12 Votes (Like | Disagree)
twochoicestom Avatar
112 months ago
The keys to my home are where I draw the line on relying on software. I'll take my chances with an old fashioned key and an old fashioned lock thanks very much.
Score: 8 Votes (Like | Disagree)
konqerror Avatar
112 months ago
Kind of late in the game for them to let people know this. Certainly they had access these past many months.
Could be equally Apple's fault. I filed a simple UI corruption bug back in public beta 2. The back button disappears and you get stuck in a contact and you have to force close Mail to get out. Replicated over two devices. It's still there in GM.
Score: 4 Votes (Like | Disagree)
Wondercow Avatar
112 months ago
. . . restore the functionality as quick as possible
Paid writers, and their editors, should know when to use adverbs: quickly, not quick.
Score: 4 Votes (Like | Disagree)