Amazon Bans Sale of Potentially Dangerous USB-C Cables

Amazon has tightened restrictions on the sale of USB-C cables and adapters on its online store in an effort to protect customers from risky substandard products (via The Verge).

The online retailer added non-compliant USB-C cables to its list of prohibited items, following a flood of potentially damaging third-party cables onto the market. The new note on Amazon's page of undesirables prohibits "any USB-C™ (or USB Type-C™) cable or adapter product that is not compliant with standard specifications issued by 'USB Implementers Forum Inc.'"

The update was spotted by Google engineer Benson Leung, who has been testing USB-C cables sold by Amazon in an effort to highlight the risks of non-compliant products. Leung was spurred into action after a USB-C charging cable he bought destroyed a Chromebook Pixel he was working on in compatibility tests.

USB-C MacBook
Apple introduced the USB-C standard to its Mac range with the release of the 12-inch Retina MacBook. The new standard allows charging, data transfer, and video over a single connector. As a result, USB-C cables are capable of carrying a lot more power than traditional USB connectors, making faulty units a risk to computers and power supplies, and potentially a fire hazard.

Apple states in a support document that the 12-inch MacBook will charge from USB-C power adapters not manufactured by Apple if they adhere to the USB Power Delivery specification. Based on Leung's extensive testing, 30 percent of third-party USB-C cables currently available do not meet USB-IF standards. Apple's USB-C ports are designed to shut down if a larger-than-expected amount of power is detected flowing through cables, however Amazon's ban should mean cables that can damage or shut down a device will no longer be offered through the site.

Apple suffered its own USB-C problems when a "design issue" in charging cables shipped with certain Retina MacBooks failed to supply sufficient charge when connected to a power adapter. Apple is providing new, redesigned USB-C charge cables to MacBook owners with faulty cables at no cost.

Tags: Amazon, USB-C
Related Forum: MacBook

Popular Stories

New Things Your iPhone Can Do in iOS 18

18 New Things Your iPhone Can Do in iOS 18.2

Wednesday November 13, 2024 2:09 am PST by
Apple is set to release iOS 18.2 next month, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as well....
M4 MacBook Pros Thumb

M4 MacBook Pro Uses Quantum Dot Display Technology

Thursday November 14, 2024 4:19 pm PST by
The M4 MacBook Pro models feature quantum dot display technology, according to display analyst Ross Young. Apple used a quantum dot film instead of a red KSF phosphor film, a change that provides more vibrant, accurate color results. Young says that Apple has opted for KSF for prior MacBook Pro models because it doesn't use toxic element cadmium (typical for quantum dot) and is more...
AirPods Crackling Feature

Apple Customers Sue Over Unfixed AirPods Pro Crackling Issue

Wednesday November 13, 2024 11:01 am PST by
A trio of Apple customers this month filed a class action lawsuit against Apple, accusing the Cupertino company of violating California consumer protection laws and false advertising for continuing to sell AirPods Pro models that had ongoing issues with crackling or static sounds. A few months after the AirPods Pro came out in October 2019, buyers began to complain about crackling, rattling, ...
google gemini

Google Releases Standalone Gemini AI App for iPhone

Thursday November 14, 2024 2:54 am PST by
Google has launched its dedicated Gemini artificial intelligence app for iPhone users, expanding beyond the previous limited integration within the main Google app. The standalone app offers enhanced functionality, including support for Gemini Live and iOS-specific features like Dynamic Island integration. The new app allows iPhone users to interact with Google's AI through text or voice...
maxresdefault

M4 Max MacBook Pro: Real-World Usage Tests

Wednesday November 13, 2024 11:59 am PST by
Apple last week replaced the M3 Max MacBook Pro with the new M4 Max MacBook Pro, and we picked up one of the new high-end MacBook Pro machines to see how it compares to the prior model with both benchmarks and real-world tests. We tested an M4 Max with a 16-core CPU, 40-core GPU, and 48GB RAM against an M3 Max MacBook Pro with similar specs. The two machines look similar, but the display on...
iphone passcode green

iOS 18 Security Feature Causes iPhone to Reboot After Three Days of Inactivity

Thursday November 14, 2024 2:19 pm PST by
With iOS 18, Apple introduced a feature that causes the iPhone to reboot every three days, security researchers have confirmed (via TechCrunch). In a demo video, security researcher Jiska Classen proved that an iPhone left untouched for 72 hours will automatically restart, and Graykey manufacturer also Magnet Forensics wrote a blog post about the feature. After a reboot, an iPhone is more...

Top Rated Comments

justperry Avatar
113 months ago
Buy Apple cables only people, until Apple do some sort of 'MFI' for USB-C or something.
Why?
This is NOT about Apple, this is about certified USB-C cables, if you buy a certified USB-C cable from ANY manufacturer you're good to go.
Score: 9 Votes (Like | Disagree)
TheShadowKnows! Avatar
113 months ago
Buy Apple cables only people, until Apple do some sort of 'MFI' for USB-C or something.
Nonsense. USB-C needs no MFI. Or, Apple tax. Be an educated consumer before you post bollocks.

USB-C is a mechanical specification that must comply with the USB-IF specification for power delivery. Independently of its mechanical characteristics for power delivery, USB-C cables are data-rated to either USB 3.1 (10 Gbps nominal), USB 3.0 (5Gbps nominal), and of course legacy USB 2.0.

My suggestion: Buy cables from monoprice.com. Their select series cables are the bees knees at great price. (No links with them, just a happy customer.)
Score: 6 Votes (Like | Disagree)
shareef777 Avatar
113 months ago
Until such time as said cable destroys your $1200+ laptop, and Apple shrugs and says "where'd you get that cable?".
The smartass forum posters who brag about buying cables for $0.20 instead of $20 will not turn up to help you when it happens either.
Are you helping them pay for the $20 cable that's worth $0.20? As they noted, buy certified cables. Just doesn't have to be certified by Apple. Also, that language isn't necessary.
Score: 3 Votes (Like | Disagree)
SBlue1 Avatar
113 months ago
Buy Apple cables only people, until Apple do some sort of 'MFI' for USB-C or something.
This is not about Apple cables or cables for Apple laptops. Its about genuine certified USB-C cables used to power other laptops as well as Apple laptops.
Score: 2 Votes (Like | Disagree)
Glassed Silver Avatar
113 months ago
Until such time as said cable destroys your $1200+ laptop, and Apple shrugs and says "where'd you get that cable?".
The smartass forum posters who brag about buying cables for $0.20 instead of $20 will not turn up to help you when it happens either.
He specifically recommended CERTIFIED cables.
Speaking of cable quality, Apple is far from the golden standard.

I'd rather get a well built (maybe less beautiful) third party cable that is certified and sturdy.
Probably at the same price, maybe less, but at least it's safe and doesn't break after 6-12 months.

Glassed Silver:mac
Score: 2 Votes (Like | Disagree)
just.in.time Avatar
113 months ago
I'm sorry, but it has to be said...USB-C is a disaster.
No way. It's amazing that everything has the potential to use one port... It would just be nice if the MacBook had two of them instead of one. However, that is an Apple design issue, not an inherent problem with USB-C.
Score: 1 Votes (Like | Disagree)