Amazon Bans Sale of Potentially Dangerous USB-C Cables

Amazon has tightened restrictions on the sale of USB-C cables and adapters on its online store in an effort to protect customers from risky substandard products (via The Verge).

The online retailer added non-compliant USB-C cables to its list of prohibited items, following a flood of potentially damaging third-party cables onto the market. The new note on Amazon's page of undesirables prohibits "any USB-C™ (or USB Type-C™) cable or adapter product that is not compliant with standard specifications issued by 'USB Implementers Forum Inc.'"

The update was spotted by Google engineer Benson Leung, who has been testing USB-C cables sold by Amazon in an effort to highlight the risks of non-compliant products. Leung was spurred into action after a USB-C charging cable he bought destroyed a Chromebook Pixel he was working on in compatibility tests.

USB-C MacBook
Apple introduced the USB-C standard to its Mac range with the release of the 12-inch Retina MacBook. The new standard allows charging, data transfer, and video over a single connector. As a result, USB-C cables are capable of carrying a lot more power than traditional USB connectors, making faulty units a risk to computers and power supplies, and potentially a fire hazard.

Apple states in a support document that the 12-inch MacBook will charge from USB-C power adapters not manufactured by Apple if they adhere to the USB Power Delivery specification. Based on Leung's extensive testing, 30 percent of third-party USB-C cables currently available do not meet USB-IF standards. Apple's USB-C ports are designed to shut down if a larger-than-expected amount of power is detected flowing through cables, however Amazon's ban should mean cables that can damage or shut down a device will no longer be offered through the site.

Apple suffered its own USB-C problems when a "design issue" in charging cables shipped with certain Retina MacBooks failed to supply sufficient charge when connected to a power adapter. Apple is providing new, redesigned USB-C charge cables to MacBook owners with faulty cables at no cost.

Tags: Amazon, USB-C
Related Forum: MacBook

Popular Stories

2024 iPhone Boxes Feature

Apple Changes Trade-In Values for iPhones, iPads, Macs, and More

Thursday January 16, 2025 6:45 am PST by
Apple today adjusted estimated trade-in values for select iPhone, iPad, Mac, and Apple Watch models in the U.S., according to its website. Some values increased, while others decreased. The changes were not too significant, with most values rising or dropping by $5 to $50. We have outlined some examples below: Device New Value Old Value iPhone 15 Pro Max Up to $630 U ...
Generic iOS 19 Feature Mock Light

iOS 19 Leak Reveals All-New Design

Friday January 17, 2025 2:42 pm PST by
iOS 19 is still around six months away from being announced, but a new leak has allegedly revealed a completely redesigned Camera app. Based on footage it obtained, YouTube channel Front Page Tech shared a video showing what the new Camera app will apparently look like, with the key change being translucent menus for camera controls. Overall, the design of these menus looks similar to...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...
2024 App Store Awards

Apple Explains Why It Removed TikTok From the App Store in the U.S.

Sunday January 19, 2025 6:58 am PST by
Apple on late Saturday removed TikTok from the App Store in the U.S., and it has now explained why it was required to take this action. Last year, the U.S. passed a law that required Chinese company ByteDance to divest its ownership of TikTok due to potential national security risks, or else the platform would be banned. That law went into effect today, and companies like Apple and Google...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Launching Later This Year With These 10 New Features

Wednesday January 15, 2025 7:16 am PST by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the "ultra-thin" device. Overall, the "iPhone 17 Air" is shaping up to be a mixed bag. Due to its thinness, the device is expected to have some limited specifications compared to the iPhone 17 Pro models, including only a single rear camera, only a single speaker, no SIM...
iPad Pro vs iPhone 17 Air Feature

Here's How Thin the iPhone 17 Air Might Be

Friday January 17, 2025 3:38 pm PST by
For the last several months, we've been hearing rumors about a redesigned version of the iPhone 17 that Apple might call the iPhone 17 "Air," or something along those lines. It's going to replace the iPhone 17 Plus as Apple's fourth iPhone option, and it will be offered alongside the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max. We know the iPhone 17 Air is going to be super slim, but...
HomePod mini and Apple TV

Apple Expected to Launch 20+ Products This Year: Here's the Full List

Friday January 17, 2025 5:30 am PST by
2025 promises to be quite a big year for Apple, with the company rumored to be planning more than 20 product announcements this year. Apple's rumored smart home hub will be its second all-new product to launch in as many years, following the Apple Vision Pro headset last year. And of course, we will get several new iPhone and Apple Watch models, like every year. Beyond that, Apple could...
iPhone 17 Pro Dual Tone Horizontal Single Feature

iPhone 17 Rumored to Feature Major Thermal Design Upgrade

Friday January 17, 2025 4:33 am PST by
The iPhone 17 lineup will feature a vapor chamber heatsink to improve thermal performance, according to a new report. The news comes from Chinese tech news site MyDrivers, which claims that the entire iPhone 17 lineup, consisting of the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max, will adopt the improved thermal heat spreader. Vapor chamber technology is already used...

Top Rated Comments

justperry Avatar
115 months ago
Buy Apple cables only people, until Apple do some sort of 'MFI' for USB-C or something.
Why?
This is NOT about Apple, this is about certified USB-C cables, if you buy a certified USB-C cable from ANY manufacturer you're good to go.
Score: 9 Votes (Like | Disagree)
TheShadowKnows! Avatar
115 months ago
Buy Apple cables only people, until Apple do some sort of 'MFI' for USB-C or something.
Nonsense. USB-C needs no MFI. Or, Apple tax. Be an educated consumer before you post bollocks.

USB-C is a mechanical specification that must comply with the USB-IF specification for power delivery. Independently of its mechanical characteristics for power delivery, USB-C cables are data-rated to either USB 3.1 (10 Gbps nominal), USB 3.0 (5Gbps nominal), and of course legacy USB 2.0.

My suggestion: Buy cables from monoprice.com. Their select series cables are the bees knees at great price. (No links with them, just a happy customer.)
Score: 6 Votes (Like | Disagree)
shareef777 Avatar
115 months ago
Until such time as said cable destroys your $1200+ laptop, and Apple shrugs and says "where'd you get that cable?".
The smartass forum posters who brag about buying cables for $0.20 instead of $20 will not turn up to help you when it happens either.
Are you helping them pay for the $20 cable that's worth $0.20? As they noted, buy certified cables. Just doesn't have to be certified by Apple. Also, that language isn't necessary.
Score: 3 Votes (Like | Disagree)
SBlue1 Avatar
115 months ago
Buy Apple cables only people, until Apple do some sort of 'MFI' for USB-C or something.
This is not about Apple cables or cables for Apple laptops. Its about genuine certified USB-C cables used to power other laptops as well as Apple laptops.
Score: 2 Votes (Like | Disagree)
Glassed Silver Avatar
115 months ago
Until such time as said cable destroys your $1200+ laptop, and Apple shrugs and says "where'd you get that cable?".
The smartass forum posters who brag about buying cables for $0.20 instead of $20 will not turn up to help you when it happens either.
He specifically recommended CERTIFIED cables.
Speaking of cable quality, Apple is far from the golden standard.

I'd rather get a well built (maybe less beautiful) third party cable that is certified and sturdy.
Probably at the same price, maybe less, but at least it's safe and doesn't break after 6-12 months.

Glassed Silver:mac
Score: 2 Votes (Like | Disagree)
just.in.time Avatar
115 months ago
I'm sorry, but it has to be said...USB-C is a disaster.
No way. It's amazing that everything has the potential to use one port... It would just be nice if the MacBook had two of them instead of one. However, that is an Apple design issue, not an inherent problem with USB-C.
Score: 1 Votes (Like | Disagree)