Apple Launches USB-C Charge Cable Replacement Program for Retina MacBook
Apple today launched a worldwide replacement program for the USB-C charge cables that were shipped with the 12-inch Retina MacBook through June of 2015, as these cables can fail "due to a design issue."
According to Apple, affected cables may cause the MacBook to not charge or to charge intermittently when it is connected to a power adapter. Cables with the issue can be identified by their labeling, which reads "Designed by Apple in California. Assembled in China." Redesigned cables have the same text, but also include a serial number.
Apple is providing new, redesigned USB-C charge cables to MacBook owners with faulty cables at no cost. In addition to cables that shipped with the MacBook, the replacement program also includes faulty cables that were sold as standalone accessories.
Customers who supplied a valid mailing address when registering their product or purchasing it through the Apple Online Store will receive their new cables automatically, while other eligible MacBook owners can contact Apple Support, find an Apple Authorized Service Provider, or visit an Apple retail store to get their cables replaced. Affected USB-C charge cables can be replaced under this program until June 8, 2018.
The Retina MacBook first went on sale in April of 2015, so the problematic cables were sold for approximately two months before a redesigned version was released.
Popular Stories
Bloomberg's Mark Gurman has high expectations for Apple's first foldable iPhone.
In his Power On newsletter today, he said the foldable iPhone will be "the most significant overhaul in the iPhone's history."
"iPhone 4, iPhone 6 and iPhone X were clearly a big deal, but this is a whole new design," he said.
Like Samsung's Galaxy Z Fold 7, the foldable iPhone will reportedly open up like ...
March has been an incredibly busy month for Apple, with the company unveiling more than 10 new products and accessories. We said hello to the MacBook Neo at the start of the month, and we bid farewell to the Mac Pro at the end of it.
Nevertheless, there is still a lot more to come this year.
Beyond the usual annual updates to iPhones and Apple Watches, Apple's all-new smart home hub is...
Apple is expected to release two new iPhone apps this year, including an Apple Business app and a Siri app with chatbot-like functionality.
With the Apple Business app, employees at businesses using the new Apple Business platform will be able to install apps for work, view contact information for colleagues, and request support. Apple Business is launching on April 14, and it replaces Apple ...
Popular Stories
Bloomberg's Mark Gurman has high expectations for Apple's first foldable iPhone.
In his Power On newsletter today, he said the foldable iPhone will be "the most significant overhaul in the iPhone's history."
"iPhone 4, iPhone 6 and iPhone X were clearly a big deal, but this is a whole new design," he said.
Like Samsung's Galaxy Z Fold 7, the foldable iPhone will reportedly open up like ...
March has been an incredibly busy month for Apple, with the company unveiling more than 10 new products and accessories. We said hello to the MacBook Neo at the start of the month, and we bid farewell to the Mac Pro at the end of it.
Nevertheless, there is still a lot more to come this year.
Beyond the usual annual updates to iPhones and Apple Watches, Apple's all-new smart home hub is...
Apple is expected to release two new iPhone apps this year, including an Apple Business app and a Siri app with chatbot-like functionality.
With the Apple Business app, employees at businesses using the new Apple Business platform will be able to install apps for work, view contact information for colleagues, and request support. Apple Business is launching on April 14, and it replaces Apple ...
