mackeeperAnti-virus company MacKeeper is making headlines today for its lax security on a customer database that contained 13 million customer records complete with names, email addresses, usernames, password hashes, phone numbers, IP address, and system information.

As shared in a reddit post, Chris Vickery (via Forbes) was able to download the records simply by entering an IP address, with no username or password required to access the data, a major security oversight on MacKeeper's part.

MacKeeper was also using MD5 hashes for passwords, a weak algorithm that's easily bypassed using an MD5 cracking tool. As Vickery says, MacKeeper (and parent company Kromtech) "appears to have no respect for the privacy of its users' data or the integrity of their information."

Vickery did not share details on the exploit and immediately contacted Kromtech about the oversight. Using Vickery's information, Kromtech secured the database after several hours, and nobody with malicious intent was reportedly able to get ahold of customer details. With the exploit fixed, Vickery explained how he accessed the data.

Here are some details (now that it's secured): The search engine at Shodan.io had indexed their IPs as running publicly accessible MongoDB instances (as some have already guessed). I had never even heard of MacKeeper or Kromtech until last night. I just happened upon it after being bored and doing a random "port:27017" search on Shodan.

For those unfamiliar with MacKeeper, it is Mac software that purports to optimize a Mac and keep it secure from viruses and malware, tricking people into a purchase with unrealistic claims. Earlier this month, a class action lawsuit led to a $2 million settlement that will see MacKeeper providing refunds to customers who purchased the software and would like their money back.

Though MacKeeper says Vickery was the only person to access the information, MacKeeper customers should still change their passwords and passwords on sites that used the same password as the MacKeeper password.

Top Rated Comments

larrylaffer Avatar
130 months ago
The part of this story that shocks me is that 13 million fell for their scam.
Score: 40 Votes (Like | Disagree)
Mac Fly (film) Avatar
130 months ago
It's safe to say with the amount of money MacKeeper spend on advertising on the web they must be funded by either someone high up in the online porn industry or a large criminal organisation.

I'd love to see Apple become more involved in annihilating these guys off the map. People around here are quick to call someone dumb for installing this software, but the average person doesn't have time to hang out on MacRumors. Apple need to sort these guys out once and for all.
Score: 29 Votes (Like | Disagree)
Brian Y Avatar
130 months ago
If any company needs to not exist, it's them.
Score: 13 Votes (Like | Disagree)
iPhysicist Avatar
130 months ago
Who could have thought of this? Me! God I really hate this product.
Score: 10 Votes (Like | Disagree)
Asarien Avatar
130 months ago
Who didn't see this coming?
Score: 9 Votes (Like | Disagree)
madcran Avatar
130 months ago
Im glad, as a Service Manager for an Apple Specialist we tell people everyday not to use this. Some people fight us on this say they love it. We try to educate them that there are free alternatives like Malwarebytes Anti-Malware for Mac and Sophos Home for Mac that do not take over your Mac and are valid companies. Actually Malwarebytes (formally Adware Medic) sees MacKeeper as malware, CAUSE IT IS!
Score: 9 Votes (Like | Disagree)

Popular Stories

iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
iOS 26

When Will Apple Release iOS 26.2?

Monday December 1, 2025 4:37 pm PST by
We're getting closer to the launch of the final major iOS update of the year, with Apple set to release iOS 26.2 in December. We've had three betas so far and are expecting a fourth beta or a release candidate this week, so a launch could follow as soon as next week. Past Launch Dates Apple's past iOS x.2 updates from the last few years have all happened right around the middle of the...
Sad Siri Feature

Apple AI Chief John Giannandrea Retiring After Siri Delays

Monday December 1, 2025 2:16 pm PST by
Apple AI chief John Giannandrea is stepping down from his position and retiring in spring 2026, Apple announced today. Giannandrea will serve as an advisor between now and 2026, with former Microsoft AI researcher Amar Subramanya set to take over as vice president of AI. Subramanya will report to Apple engineering chief Craig Federighi, and will lead Apple Foundation Models, ML research, and ...
Netflix Smaller 4

Netflix Kills Casting From Its Mobile App to Most Modern TVs

Monday December 1, 2025 4:36 am PST by
Netflix has quietly removed the ability to cast content from its mobile apps to most modern TVs and streaming devices, including newer Chromecast models and the Google TV Streamer. The change was first spotted by users on Reddit and confirmed in an updated Netflix support page (via Android Authority), which now states that the streaming service no longer supports casting from mobile devices...
Cyber Week Deals 2025

Best Cyber Week Apple Deals Include Big Discounts on AirPods, Apple Watch, and More

Sunday November 30, 2025 7:33 am PST by
Cyber Week is here, and you can find popular Apple products like AirPods, iPad, Apple Watch, and more at all-time low prices. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Specifically,...
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...
studio display purple february

M5 iPad Pro Could Hint at New Studio Display Feature

Sunday November 30, 2025 10:30 am PST by
The updated specs of the M5 iPad Pro may point toward a major new feature for Apple's next-generation Studio Display expected in early 2026. Apple's latest iPad Pro debuted last month and contains one display-related change that stands out: it can now drive external monitors at up to 120Hz with Adaptive Sync. The feature should deliver lower latency, smoother motion, and fewer visual...
New Intel Logo

Apple and Intel Rumored to Partner on Mac Chips Again in a New Way

Friday November 28, 2025 7:33 am PST by
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way. Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027. Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
Touchscreen MacBook Feature

Here Are the Four MacBooks Apple Is Expected to Launch Next Year

Monday December 1, 2025 5:00 am PST by
2026 could be a bumper year for Apple's Mac lineup, with the company expected to announce as many as four separate MacBook launches. Rumors suggest Apple will court both ends of the consumer spectrum, with more affordable options for students and feature-rich premium lines for users that seek the highest specifications from a laptop. Below is a breakdown of what we're expecting over the next ...
iphone black friday gold

The Best Black Friday iPhone Deals Still Available

Friday November 28, 2025 6:24 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...