iPhone-6s-ColorsOne of the less talked about new features introduced in iOS 9 last month is called "Wi-Fi Assist," which automatically switches a user's iPhone to a cellular data connection when the local Wi-Fi isn't reliable.

Many iPhone users have taken to Reddit and the MacRumors Forums to warn others about the possibility of an increased monthly data plan due to the new feature, but now Apple is getting out in front of the issue and attempting to ease the qualms of its customers with a new support document centering on the issue (via Six Colors).

According to Apple, when a user sees the switch from Wi-Fi to cellular data while browsing an internet page in Safari, for example, they should only see a "small percentage" hike in data usage. The company also detailed which apps support the feature -- Apple Music, Mail, Maps, Safari, etc -- and still gave those concerned a step-by-step process to turn off Wi-Fi Assist. It ended the new support doc with a bullet list of interesting tidbits about the feature.

-Wi-Fi Assist will not automatically switch to cellular if you're data roaming.
-Wi-Fi Assist only works when you have apps running in the foreground and doesn't activate with background downloading of content.
-Wi-Fi Assist doesn’t activate with some third-party apps that stream audio or video, or download attachments, like an email app, as they might use large amounts of data.

Wi-Fi Assist is supported on any device that runs iOS 9 or later, excluding iPhone 4s, iPad 2, iPad (3rd generation), and iPad mini (1st generation). If the support document doesn't entirely ease your concerns, go to Settings > Cellular, and scroll down to underneath the full list of apps that use cellular data to find Wi-Fi Assist's on/off toggle.

Related Forum: iPhone

Top Rated Comments

samcraig Avatar
122 months ago
The "concern" is that the default is set to use wifi assist. And unless you know about it/are looking for the support doc, you may not know that it's on. And will use cellular data when you might not want to.
Score: 16 Votes (Like | Disagree)
gbdavid Avatar
122 months ago
I don't understand what's the big deal with this. If you don't want to use your phone data, then disable it all together, but of course if your mobile data is better than wi-fi, you should use it to improve your experience. In fact, before this feature existed I just disabled Wi-fi all together (I still do) when I went to the city because trying to login to those 'free' hotspots from cafes is a nightmare, never mind the speed they offer.
Score: 15 Votes (Like | Disagree)
samcraig Avatar
122 months ago
If you don't like it, just turn it off. People will whine about anything these days.
That works for those that know about it - understand it. But people don't know what they don't know.
Score: 13 Votes (Like | Disagree)
JXShine Avatar
122 months ago
If you don't like it, just turn it off. People will whine about anything these days.
Score: 11 Votes (Like | Disagree)
pgiguere1 Avatar
122 months ago
"Just turn it off" is easy to say when you know the feature exists.

If you don't, it's pretty unlikely that you'd find out just by messing around in Settings. It's at the very bottom of a very long list of apps after all, where you wouldn't expect to find additional settings.

I've had a few non-techies around me talk to me of this feature. None of them had heard about it through iOS, they knew because of mainstream media (TV, radio, journals, non-tech websites) warning people against it.

I think Apple should at the very least give that toggle more visibility, and consider making the feature opt-in rather than opt-out.
Score: 10 Votes (Like | Disagree)
samcraig Avatar
122 months ago
It was in the release noted. If people can't read that's there issue
So you think that everyone with an iPhone reads up on tech news? Seriously?
Score: 7 Votes (Like | Disagree)

Popular Stories

Apple iPhone 16e Feature

Apple Announces iPhone 16e With A18 Chip and Apple Intelligence, Pricing Starts at $599

Wednesday February 19, 2025 8:02 am PST by
Apple today introduced the iPhone 16e, its newest entry-level smartphone. The device succeeds the third-generation iPhone SE, which has now been discontinued. The iPhone 16e features a larger 6.1-inch OLED display, up from a 4.7-inch LCD on the iPhone SE. The display has a notch for Face ID, and this means that Apple no longer sells any iPhones with a Touch ID fingerprint button, marking the ...
iphone 17 pro asherdipps

iPhone 17 Pro Models Rumored to Feature Aluminum Frame Instead of Titanium Frame

Tuesday February 18, 2025 12:02 pm PST by
Over the years, Apple has switched from an aluminum frame to a stainless steel frame to a titanium frame for its highest-end iPhones. And now, it has been rumored that Apple will go back to using aluminum for three out of four iPhone 17 models. In an investor note with research firm GF Securities, obtained by MacRumors this week, Apple supply chain analyst Jeff Pu said the iPhone 17, iPhone...
apple launch feb 2025 alt

Here Are the New Apple Products We're Still Expecting This Spring

Thursday February 20, 2025 5:06 am PST by
Now that Apple has announced its new more affordable iPhone 16e, our thoughts turn to what else we are expecting from the company this spring. There are three product categories that we are definitely expecting to get upgraded before spring has ended. Keep reading to learn what they are. If we're lucky, Apple might make a surprise announcement about a completely new product category. M4...
Generic iOS 18

Here's When Apple Will Release iOS 18.4

Wednesday February 19, 2025 11:38 am PST by
Following the launch of the iPhone 16e, Apple updated its iOS 18, iPadOS 18, and macOS Sequoia pages to give a narrower timeline on when the next updates are set to launch. All three pages now state that new Apple Intelligence features and languages will launch in early April, an update from the more broader April timeframe that Apple provided before. The next major point updates will be iOS ...
apple launch feb 2025

Tim Cook Teases an 'Apple Launch' Next Wednesday

Thursday February 13, 2025 8:07 am PST by
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19. "Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag. The post includes a short video with an animated Apple logo inside a circle. Cook did not provide an exact time for the launch, or share any other specific details, so...
apple c1

Apple Unveils 'C1' as First Custom Cellular Modem

Wednesday February 19, 2025 8:08 am PST by
Apple today announced its first custom cellular modem with the name "C1," debuting in the all-new iPhone 16e. The new modem contributes to the iPhone 16e's power efficiency, giving it the longest battery life of any iPhone with a 6.1-inch display, such as the iPhone 15 and iPhone 16. Expanding the benefits of Apple silicon, C1 is the first modem designed by Apple and the most...
Apple Northbrook

Apple Store Permanently Closing at Struggling Mall in Chicago Area

Tuesday February 18, 2025 8:46 pm PST by
Apple is permanently closing its retail store at the Northbrook Court shopping mall in the Chicago area. The company confirmed the upcoming closure today in a statement, but it has yet to provide a closing date for the location. Apple Northbrook opened in 2005, and the store moved to a larger space in the mall in 2017. Apple confirmed that affected employees will continue to work for the...