Apple Focused on Improving Apple Music Ahead of Android Launch

Just over two months after the launch of Apple Music, the streaming music service has received a mix of praise and criticism from early adopters. Beats 1 and curated playlists are among the most acclaimed features of Apple Music, while a confusing user interface and iTunes library issues have caused frustration among some users.

Apple-Music-For-You
Addressing those issues, iTunes executive Oliver Schusser told The Guardian on Thursday that the company is actively working to improve Apple Music, ahead of its launch on Android and Sonos-connected hi-fi systems in the fall.

“There’s a lot of work going into making the product better. Our focus is on editorial and playlists, and obviously we have teams all around the world working on that, but we’re also adding features and cleaning up certain things,” Oliver Schusser, vice president, iTunes International, told the Guardian.

Schusser also said Apple still has "a bit of homework to be done" to improve Apple Music Connect, a social platform for artists to connect with fans. Beats co-founder Jimmy Iovine admitted last month that Apple Music Connect is a work in progress.

“Apple Music Connect is growing big-time with more and more artists connecting to their fans, but we still have a bit of homework to be done for the rest of the year.”

Apple Music launched for iOS, Mac and PC on June 30, with some 11 million users signing up to take advantage of the service's free three-month trial period. That trial will expire for some users soon, meaning they will have to choose between paying $9.99 per month or using iTunes or other methods of listening to music.

“If you follow the industry and look at the numbers, the download business has been really, really healthy. iTunes is a big part of our business, still, and will continue to be, so we focus just as much time and energy on maintaining that, editorially and working on features,” said Schusser.

Schusser assures that Apple is only interested in the long-term picture for Apple Music, rather than constantly measuring how many users are signing up. Starting later this month, it should become clearer just how many users are interested in using the service as paid subscribers.

Related Forum: Mac Apps

Popular Stories

Generic iOS 19 Feature Mock Light

iOS 19 Leak Reveals All-New Design

Friday January 17, 2025 2:42 pm PST by
iOS 19 is still around six months away from being announced, but a new leak has allegedly revealed a completely redesigned Camera app. Based on footage it obtained, YouTube channel Front Page Tech shared a video showing what the new Camera app will apparently look like, with the key change being translucent menus for camera controls. Overall, the design of these menus looks similar to...
2024 App Store Awards

Apple Explains Why It Removed TikTok From the App Store in the U.S.

Sunday January 19, 2025 6:58 am PST by
Apple on late Saturday removed TikTok from the App Store in the U.S., and it has now explained why it was required to take this action. Last year, the U.S. passed a law that required Chinese company ByteDance to divest its ownership of TikTok due to potential national security risks, or else the platform would be banned. That law went into effect today, and companies like Apple and Google...
2024 iPhone Boxes Feature

Apple Changes Trade-In Values for iPhones, iPads, Macs, and More

Thursday January 16, 2025 6:45 am PST by
Apple today adjusted estimated trade-in values for select iPhone, iPad, Mac, and Apple Watch models in the U.S., according to its website. Some values increased, while others decreased. The changes were not too significant, with most values rising or dropping by $5 to $50. We have outlined some examples below: Device New Value Old Value iPhone 15 Pro Max Up to $630 U ...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...
iOS 19 Roundup Feature

iOS 19 Rumored to Be Compatible With These iPhones

Saturday January 18, 2025 10:28 am PST by
iOS 19 will not drop support for any iPhone models, according to French website iPhoneSoft.fr. The report cited a source who said iOS 19 will be compatible with any iPhone that can run iOS 18, which would mean the following models: iPhone 16 iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhon...
iPhone SE Dynamic Island Majin Bu

iPhone SE 4 Leak Shows Dynamic Island, Casts Doubt on Rumored 'iPhone 16E' Name

Monday January 20, 2025 9:01 am PST by
A new iPhone SE is widely rumored to launch this year, and the device has potentially been confirmed today by known leaker Evan Blass. In a private social media post, Blass shared an image of what appears to be source code mentioning an iPhone SE (4th Gen), which casts doubt on the alternative "iPhone 16E" name rumored for the device. However, the name in the source code could be a...
airtag 4 pack blue

AirTag 2 Launching This Year With These 3 New Features

Sunday January 19, 2025 8:11 am PST by
After a four-year wait, a new AirTag is finally expected to launch in 2025. Below, we recap rumored upgrades for the accessory. A few months ago, Bloomberg's Mark Gurman said Apple was aiming to release the AirTag 2 around the middle of 2025. While he did not offer a more specific timeframe, that means the AirTag 2 could be announced by the end of June. The original AirTag was announced...
iPad Pro vs iPhone 17 Air Feature

Here's How Thin the iPhone 17 Air Might Be

Friday January 17, 2025 3:38 pm PST by
For the last several months, we've been hearing rumors about a redesigned version of the iPhone 17 that Apple might call the iPhone 17 "Air," or something along those lines. It's going to replace the iPhone 17 Plus as Apple's fourth iPhone option, and it will be offered alongside the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max. We know the iPhone 17 Air is going to be super slim, but...

Top Rated Comments

ihavecomputer Avatar
123 months ago
Spotify
+ Decent curated playlists (generic, requires browsing for discovery)
+ Decent social features (in-app ecosystem; follow your friends)
+ Local music sync
+ Very good web player (consistent with native app)
+ Very good native app (basic, intuitive, good visual design)
+ Easy search
+ Easy sharing (full preview for non-subscribers via free model)

Beats Music
+ Very good curated playlists (front and center, hand made, provide historical context)
+ Very good web player (browser only, worked cross-platform)
+ Excellent native app (nailed the basics, unique features)
+ Easy search
= Decent sharing (no preview for non-subscribers)

Apple Music
+ Exclusive content (e.g. Taylor Swift, Beats 1 Radio)
+ Very good curated playlists (ported from Beats)
- Poor native app (too many UX failures to list)
- No web player (shared links point to legacy iTunes pages)
- Very poor social features (no p2p, notoriously difficult to post)
- Very poor Siri integration (only looks at streaming library)
- Difficult search (have to define scope to Library or Apple Music)
- Difficult sharing (bad web experience, no full tracks for non-subscribers)
Score: 9 Votes (Like | Disagree)
unobtainium Avatar
123 months ago
Apple is't doing well in providing services. ping? maps? tv? streaming musics? Hope this time will be different?
The approach Apple takes with hardware and software is not successful when it is applied to the world of services.

With hardware, they ask themselves what *they* would want. They assemble a group, throw everything they have at a problem, and look for the cleanest, simplest solutions -- solutions most customers might never have thought of. Then the group is disbanded and many people simply move on to the next project, until next year.

That often leads to elegant hardware, but services are different. They need constant updating, constant iterative improvements, a huge dedicated team, fast response times to customer feedback and requests, and near-instant bug crushing. Most importantly, with services you need to *listen to customers* obsessively and constantly. Apple is not in the habit of doing that.
Score: 7 Votes (Like | Disagree)
seamer Avatar
123 months ago
Hope they figure out the library thing soon... I have custom playlists that should be exact replicas but have random songs missing between my laptop and my phone. Probably a licensing thing, but c'mon. Give me a clue, guys. But not a raging one.
Score: 7 Votes (Like | Disagree)
dearfriendx Avatar
123 months ago
I'm patient. I love Apple Music except for two things: songs greyed out/unavailable on curated playlists (what is the point?...) and my previous iTunes Match library being goofed up like crazy.
Score: 7 Votes (Like | Disagree)
Agent OrangeZ Avatar
123 months ago
Simple solution... buy Spotify, rebadge it as Apple Music. Spotify works great... I switched back from Apple Music.
Score: 6 Votes (Like | Disagree)
aront Avatar
123 months ago
"Apple Focused on Improving Apple Music Ahead of Android Launch"

Why didn't Apple focus on improving Apple Music ahead of Apple Music launch?
Score: 6 Votes (Like | Disagree)