Apple Offers Virtual 'Personal Setup' to Soon-to-Be Apple Watch Owners
As many users in the United States slept Thursday night, Apple began slowly emailing Apple Watch pre-order customers with a confirmed April 24 delivery date about a "Personal Setup" program designed around the Watch.
Aimed to visually guide new users through the Apple Watch's setup process and beyond, the Personal Setup program is a video session with an Apple employee where the company does its best to answer every question a user has about the wrist-worn device.

As with in-store try-on appointments, the Personal Setup video session requires a scheduled appointment, with dates as of writing ranging from early Friday morning all the way through the evening on May 7.
Your Apple Watch will be in your hands shortly. Once it is, we can help you get started right in the comfort of your own home with online Personal Setup. It’s a video session* where we show you how to set up Apple Watch with your iPhone, walk you through some key features, and answer your questions. We’ll also point out some great apps, and help you personalize your device.
Of course, you can always visit an Apple Store and request a Personal Setup session with a Specialist.
Thank you for choosing Apple.
Interestingly, the times of each appointment fluctuate everywhere from 10 minutes to an hour, so it appears Apple may be letting customers choose a time they think is best for their own personal setup and knowledge of the Apple Watch, although the company has yet to confirm the max length a session can go.
While the email from Apple does make mention of visiting a retail location, the move does fall in line with retail chief Angela Ahrendt's recent move of keeping the Apple Watch launch as brick-and-mortar free as possible.
The first Apple Watch deliveries should begin making the rounds in just a few short hours in the United States, with worldwide deliveries already resulting in some positive first impressions and teardowns of the wearable.
Popular Stories
In an all-caps post on Truth Social today, U.S. President Donald Trump said Apple should fully end its diversity, equity, and inclusion (DEI) policies.
Tim Cook meeting with President Trump in 2017
"APPLE SHOULD GET RID OF DEI RULES, NOT JUST MAKE ADJUSTMENTS TO THEM," he wrote.
Trump's post comes one day after Apple held its annual shareholders meeting, during which a majority of...
In a recent press release, Apple confirmed that iOS 18.4 will be released in April.
From the Apple News+ Food announcement:Coming with iOS 18.4 and iPadOS 18.4 in April, Apple News+ subscribers will have access to Apple News+ Food, a new section that will feature tens of thousands of recipes — as well as stories about restaurants, healthy eating, kitchen essentials, and more — from the...
The Apple Watch Ultra 3 is expected to launch later this year, arriving two years after the previous model with a series of improvements.
While no noticeable design changes are expected for the third generation since the company tends to stick with the same Apple Watch design through three generations before changing it, there are a series of internal upgrades on the way.
By the time the ...
Apple is making significant headway on its long-rumored foldable iPhone, with a new report suggesting the company has achieved a major breakthrough by effectively eliminating the screen crease that plagues current foldable devices.
According to Korean publication ETNews, Apple is finalizing its component suppliers for the foldable iPhone, with the selection process expected to be completed...
Multiple iPhone owners today noticed a pronunciation processing issue that causes the word "Trump" to momentarily show up when using dictation to send a message with the word "racist."
In some cases, when speaking the word racist through the iPhone's built-in dictation feature, the iPhone briefly interprets the spoken word as "Trump" and "Trump" text shows up in the Messages app before being ...
According to a post on X today from a leaker known as Kosutami, Apple plans to launch AirPods Pro 3 in May or June this year.
The leaker also claimed that an AirTag 2 will launch around the same time.
Kosutami is best known as a collector of prototype Apple hardware, but they have occasionally shared accurate information about Apple's future product plans. For example, they accurately...
Apple plans to launch a second-generation AirTag in May or June this year, according to a post today from a leaker known as Kosutami.
Bloomberg's Mark Gurman previously reported that a new AirTag would be released in mid-2025. May or June would align with that timeframe.
Below, we recap three new features rumored for the AirTag 2:
With a second-generation Ultra Wideband chip, the...
The first beta of iOS 18.4 is now available, and it includes a small but useful change for CarPlay.
As we noted in our list of iOS 18.4 features, CarPlay now shows a third row of icons, up from two rows previously. However, this change is only visible in vehicles with a larger center display. For example, a MacRumors Forums member noticed the change in a Toyota Tundra, which can be equipped...