In addition to announcing the upcoming update, the document also points users towards an interim fix involving reinstalling iOS 8 via iTunes.
The document offers the same advice Apple support representatives have been giving to customers since the issue first surfaced, directing users to download iOS 8 and reinstall it on their devices using iTunes. Apple's specific steps are as follows:
3. Back up your iPhone in iTunes on your Mac or PC. iCloud backups won't restore to earlier versions, including iOS 8.0.
4. Download the file below that corresponds to your device: - iPhone 6 - iPhone 6 Plus
5. Select the file you just downloaded by doing one of these in iTunes: - Mac: Press the Option key and click Check for Update. - Windows: Press the Shift key and click Check for Update.
6. Press Update to install iOS 8 on your iPhone.
The Health app won't work in iOS 8 after these steps. It will be fixed in our upcoming iOS 8.0.2 software update.
Apple has pulled the iOS 8.0.1 over-the-air update, but the software was available to customers for approximately an hour and fifteen minutes, leaving many users with broken devices. According to the Apple, iOS 8.0.2 is already in the works with a fix and will be ready "in the next few days."
iOS 8.0.1 originally fixed a significant HealthKit bug that popped up just ahead of the public release of iOS 8. Apple pulled all HealthKit enabled apps from the App Store due to the issue, and iOS 8.0.1 fixed the original bug, allowing the apps to be redistributed. The update also included fixes for third-party keyboards, Reachability, Photo Library, SMS/MMS messages, and more.
Monday January 26, 2026 1:55 pm PST by Joe Rossignol
Apple today introduced its first two physical products of 2026: a second-generation AirTag and the Black Unity Connection Braided Solo Loop for the Apple Watch.
Read our coverage of each announcement to learn more:Apple Unveils New AirTag With Longer Range, Louder Speaker, and More
Apple Introduces New Black Unity Apple Watch BandBoth the new AirTag and the Black Unity Connection Braided...
Monday January 26, 2026 3:56 pm PST by Juli Clover
Alongside iOS 26.2.1, Apple today released an updated version of iOS 12 for devices that are still running that operating system update, eight years after the software was first released.
iOS 12.5.8 is available for the iPhone 5s and the iPhone 6, meaning Apple is continuing to support these devices for 13 and 12 years after launch, respectively. The iPhone 5s came out in September 2013,...
Monday January 26, 2026 6:07 am PST by Joe Rossignol
Apple today introduced the second-generation AirTag, with key features including longer range for tracking items and a louder speaker.
For those who are not familiar, the AirTag is a small accessory that you can attach to your backpack, keys, or other items. Then, you can track the location of those items in the Find My app on the iPhone, iPad, Mac, Apple Watch, and iCloud.com.
The new...
Tuesday January 27, 2026 2:39 pm PST by Joe Rossignol
Update: Apple Creator Studio is now available.
Apple Creator Studio launches this Wednesday, January 28. The all-in-one subscription provides access to the Final Cut Pro, Logic Pro, Pixelmator Pro, Motion, Compressor, and MainStage apps, with U.S. pricing set at $12.99 per month or $129 per year.
A subscription to Apple Creator Studio also unlocks "intelligent features" and "premium...
Sunday January 25, 2026 6:02 pm PST by Joe Rossignol
2026 promises to be yet another busy year for Apple, with the company rumored to be planning more than 20 product announcements over the coming months.
Beyond the usual updates to iPhones, iPads, Macs, and Apple Watches, Apple is expected to release its all-new smart home hub, which was reportedly delayed until the more personalized version of Siri is ready. Other unique products rumored for ...
Wow. Redirecting your users to downgrade and having to install iTunes. I've done it already but this is just one big cluster****. I HOPE heads rolled for this one. There's just no excuse.
This internal letter from Tim Cook was recently leaked:
Remember that 3-day paid holiday extension I gave you earlier this morning for doing such a great job with both the iPhone 6 and iOS 8? Yeah, well, you can now suck it. Fix this s***.
Hmm, while they're at it they can add camera roll again, please.
I'd like a clear separation of all those thousands of photos synced to my iPad via iTunes and the few I take on iPad and the Photo Stream that just happens to be all thrown into a Recent album and that's it. (Sorry, Moments isn't cutting it for what it's supposed to be and not for narrowing down by criteria of where the photo is coming from/is stored)