Apple and Google, Like Microsoft, Reserve Right to Read Customer Emails - MacRumors
Skip to Content

Apple and Google, Like Microsoft, Reserve Right to Read Customer Emails

mailicon.jpgApple, Yahoo, and Google all have terms of service that allow them to read users' emails if necessary, according to research done by The Guardian. Apple's iCloud Terms and Conditions includes a clause that gives Apple permission to disclose Account information and Content, including iCloud email, when necessary by law, to address security, fraud, or technical issues, or to protect the rights and property of Apple.

You acknowledge and agree that Apple may, without liability to you, access, use, preserve and/or disclose your Account information and Content to law enforcement authorities, government officials, and/or a third party, as Apple believes is reasonably necessary or appropriate, if legally required to do so or if we have a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to: (a) comply with legal process or request; (b) enforce this Agreement, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Apple, its users, a third party, or the public as required or permitted by law.

Google, Yahoo, and Microsoft's terms of service all contain similar wording granting the technology companies unfettered access to content. The Guardian initially began investigating the rights of major companies to access user email after Microsoft looked through the personal Hotmail account of a blogger in order to discover the source of a Windows 8 leak.

Microsoft employee Alex Kibkalo was found sending a tech blogger parts of Windows 8 code back in 2012, allowing the blogger to access screenshots of the operating system, which were then posted online. Microsoft fired Kibkalo, but its methods of discovery were questioned, prompting the company to make a statement on its investigation policies, pledging not to read customer emails except in circumstances where a court order would be justified and vowing to announce such searches in its bi-annual transparency report.

While it is Microsoft that's under fire for reading the email of its users, as mentioned above, Apple, Google, and Yahoo have the same rights to access content under questionable conditions. Apple does not mention whether or not it accesses iCloud email for non-security reasons in its own transparency reports and it is unclear whether the company has accessed private content in the search for leaks.

Apple is a notoriously secretive company, however, going to great lengths to protect its upcoming products. According to Apple CEO Steve Jobs, product secrecy is one of the specific tenets that has been responsible for Apple's success, and in 2012, Tim Cook said the company would "double down on secrecy on products."

Nevertheless, Apple has had a hard time keeping leaks under wraps. The iPhone 5s and the iPhone 5c were both unveiled long before their release, and more recently, some significant iOS 8 leaks have come to light.

Apple and Google both opted not to comment to The Guardian on the clauses in their Terms of Services, but all customers opt-in to possible searches when signing up for an email account with either company.

Popular Stories

Apple Event Logo

Apple to Release These 15 New Products Later This Year

Friday June 12, 2026 7:45 am PDT by
Apple's annual WWDC developers conference is drawing to a close, but there is still a lot to look forward to in the second half of the year. Apple is expected to release at least 15 more products later this year. Now that the more intelligent and personal version of Siri has finally arrived in beta, a full two years after Apple first previewed it at WWDC 2024, we should begin to see some new ...
Apple Lists 250 Changes Across iOS 27 and More Feature

Apple Shares List of 250 Changes Across iOS 27, macOS Golden Gate, and More

Wednesday June 10, 2026 1:34 pm PDT by
During its WWDC 2026 keynote on Monday, Apple briefly showed a slide with hundreds of new features and enhancements coming across iOS 27, macOS 27 Golden Gate, watchOS 27, tvOS 27, and visionOS 27. All of the software updates are currently available as developer betas, and they are expected to be released to all users in September. We already highlighted some of the key new features from the ...
liquid glass app icon

Apple Maps to Get These 10 New Features in iOS 27

Thursday June 11, 2026 5:45 am PDT by
Apple Maps is getting a range of new features in iOS 27, headlined by an upgraded Flyover experience that uses AI to improve the realism and detail of its aerial imagery. Flyover is a longstanding feature of Apple Maps and lets users explore more than 350 cities in 3D with detailed landmarks, roads, parks, and buildings. Apple described the enhanced Flyover in iOS 27 as combining aerial...

Top Rated Comments

160 months ago
I have nothing to hide, and no legal reasons for them to read mine anyway. But of course people are going to get paranoid and freak out :rolleyes:
Obviously. If this is news to you, then get off the net. Go write your letters, because the post office can't open those right?
MacRumors; are you frik'n kidding me?? This has been the case since the invention of "email".
Who cares? You cannot live your life in constant paranoia.
Where is the problem?
What's hilarious is the lemmings who don't want any privacy. Just because you have nothing of interest to others doesn't mean I want my privacy invaded, or that of my friends, or my family's.

Score: 20 Votes (Like | Disagree)
bushido Avatar
160 months ago
how is that even legal? if my landlord were to put a clause in the contract to search my flat while i am gone it wouldnt mean a thing even if i signed it cuz its simply not allowed

and to the people saying "who cares" ugh ... its the first step into what SciFi movies r made off. reporter finds something out about xy - police state is going to delete all traces of it in the name of "national security". just take a look at Turkey

"busted for corruption. lol lets take down twitter"
Score: 20 Votes (Like | Disagree)
bbbb4b Avatar
160 months ago
MacRumors; are you frik'n kidding me?? This has been the case since the invention of "email".

----------

Meanwhile, in other news:

If police suspect you of a crime, they can actually arrest you. :eek:
Score: 13 Votes (Like | Disagree)
Risco Avatar
160 months ago
Who cares? You cannot live your life in constant paranoia.
Score: 12 Votes (Like | Disagree)
ZacNicholson Avatar
160 months ago
i don't care if they see mine. they will just see "newly single girls in my area DTF" spam messages
Score: 11 Votes (Like | Disagree)
LostSoul80 Avatar
160 months ago
If Samsung had something similar, general madness and desperation would be all over.

But hey, it's Apple. All cool.

:rolleyes:
Score: 9 Votes (Like | Disagree)