Apple and Google, Like Microsoft, Reserve Right to Read Customer Emails - MacRumors
Skip to Content

Apple and Google, Like Microsoft, Reserve Right to Read Customer Emails

mailicon.jpgApple, Yahoo, and Google all have terms of service that allow them to read users' emails if necessary, according to research done by The Guardian. Apple's iCloud Terms and Conditions includes a clause that gives Apple permission to disclose Account information and Content, including iCloud email, when necessary by law, to address security, fraud, or technical issues, or to protect the rights and property of Apple.

You acknowledge and agree that Apple may, without liability to you, access, use, preserve and/or disclose your Account information and Content to law enforcement authorities, government officials, and/or a third party, as Apple believes is reasonably necessary or appropriate, if legally required to do so or if we have a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to: (a) comply with legal process or request; (b) enforce this Agreement, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Apple, its users, a third party, or the public as required or permitted by law.

Google, Yahoo, and Microsoft's terms of service all contain similar wording granting the technology companies unfettered access to content. The Guardian initially began investigating the rights of major companies to access user email after Microsoft looked through the personal Hotmail account of a blogger in order to discover the source of a Windows 8 leak.

Microsoft employee Alex Kibkalo was found sending a tech blogger parts of Windows 8 code back in 2012, allowing the blogger to access screenshots of the operating system, which were then posted online. Microsoft fired Kibkalo, but its methods of discovery were questioned, prompting the company to make a statement on its investigation policies, pledging not to read customer emails except in circumstances where a court order would be justified and vowing to announce such searches in its bi-annual transparency report.

While it is Microsoft that's under fire for reading the email of its users, as mentioned above, Apple, Google, and Yahoo have the same rights to access content under questionable conditions. Apple does not mention whether or not it accesses iCloud email for non-security reasons in its own transparency reports and it is unclear whether the company has accessed private content in the search for leaks.

Apple is a notoriously secretive company, however, going to great lengths to protect its upcoming products. According to Apple CEO Steve Jobs, product secrecy is one of the specific tenets that has been responsible for Apple's success, and in 2012, Tim Cook said the company would "double down on secrecy on products."

Nevertheless, Apple has had a hard time keeping leaks under wraps. The iPhone 5s and the iPhone 5c were both unveiled long before their release, and more recently, some significant iOS 8 leaks have come to light.

Apple and Google both opted not to comment to The Guardian on the clauses in their Terms of Services, but all customers opt-in to possible searches when signing up for an email account with either company.

Popular Stories

iphone duo screen crack in store

Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge

Friday October 23, 2026 11:05 am PDT by
Some iPhone Duos are already experiencing hinge issues that cause display cracks, based on photos shared on Reddit and the MacRumors forums. Almost all of the display faults are right along the hinge, and most result in a line of bright pixels across one side of the screen. An iPhone Duo owner in Australia said his device cracked after being opened fewer than 20 times, and there was no...
Apple Music iPod Page Not Found

Apple Music Has a Hidden iPod You Can Play With

Friday October 23, 2026 7:11 am PDT by
Apple Music has a 404 page easter egg on the web: a functional iPod that appears when you load a page that does not exist, such as music.apple.com/macrumors. "Page Not Found," says Apple. "Give this a spin instead." Apple is clever with this. If you navigate to music.apple.com/ipod instead, the page says "Looking for something?" instead of "Page Not Found." The easter egg is only...
Apple Creator Studio iWork suite

Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]

Thursday October 22, 2026 11:01 am PDT by
Apple has temporarily removed Keynote, Pages, and Numbers from the App Store, just after releasing an update that added iPhone Duo support and a new Intelligent Assistant. It is not clear if the apps were removed intentionally, or if it is a bug. Apple has not said when the apps will be reinstated, but if it was in error, they should return soon. Update: The Mac versions are back without...

Top Rated Comments

164 months ago
I have nothing to hide, and no legal reasons for them to read mine anyway. But of course people are going to get paranoid and freak out :rolleyes:
Obviously. If this is news to you, then get off the net. Go write your letters, because the post office can't open those right?
MacRumors; are you frik'n kidding me?? This has been the case since the invention of "email".
Who cares? You cannot live your life in constant paranoia.
Where is the problem?
What's hilarious is the lemmings who don't want any privacy. Just because you have nothing of interest to others doesn't mean I want my privacy invaded, or that of my friends, or my family's.

Score: 20 Votes (Like | Disagree)
bushido Avatar
164 months ago
how is that even legal? if my landlord were to put a clause in the contract to search my flat while i am gone it wouldnt mean a thing even if i signed it cuz its simply not allowed

and to the people saying "who cares" ugh ... its the first step into what SciFi movies r made off. reporter finds something out about xy - police state is going to delete all traces of it in the name of "national security". just take a look at Turkey

"busted for corruption. lol lets take down twitter"
Score: 20 Votes (Like | Disagree)
bbbb4b Avatar
164 months ago
MacRumors; are you frik'n kidding me?? This has been the case since the invention of "email".

----------

Meanwhile, in other news:

If police suspect you of a crime, they can actually arrest you. :eek:
Score: 13 Votes (Like | Disagree)
Risco Avatar
164 months ago
Who cares? You cannot live your life in constant paranoia.
Score: 12 Votes (Like | Disagree)
ZacNicholson Avatar
164 months ago
i don't care if they see mine. they will just see "newly single girls in my area DTF" spam messages
Score: 11 Votes (Like | Disagree)
LostSoul80 Avatar
164 months ago
If Samsung had something similar, general madness and desperation would be all over.

But hey, it's Apple. All cool.

:rolleyes:
Score: 9 Votes (Like | Disagree)
Latest Stories
Apple Wants to Fix Safari's Cramped Layout on iPhone Duo
Apple Wants to Fix Safari's Cramped Layout on iPhone Duo
4 hours ago
Instagram Launches Apple TV App With Reels and More
Instagram Launches Apple TV App With Reels and More
4 hours ago
Apple's 'Servant' Copyright Lawsuit Win Upheld on Appeal
Apple's 'Servant' Copyright Lawsuit Win Upheld on Appeal
5 hours ago
'Arguably Better Than Face ID': the iPhone Duo Touch ID Tip to Try
'Arguably Better Than Face ID': the iPhone Duo Touch ID Tip to Try
9 hours ago
Verizon Apologizes for iPhone Duo Pre-Order Delays, Giving Customers $100 Gift Card
Verizon Apologizes for iPhone Duo Pre-Order Delays, Giving Customers $100 Gift Card
14 hours ago
Skip the Touch ID Scan: Unlock iPhone Duo With Apple Watch
Skip the Touch ID Scan: Unlock iPhone Duo With Apple Watch
14 hours ago
iPhone Duo Fails JerryRigEverything's Dusty Durability Test
iPhone Duo Fails JerryRigEverything's Dusty Durability Test
14 hours ago
Make iPhone Duo Volume Buttons Follow Screen Rotation
Make iPhone Duo Volume Buttons Follow Screen Rotation
17 hours ago
iPhone Duo Teardowns Reveal Two Batteries and More
iPhone Duo Teardowns Reveal Two Batteries and More
18 hours ago
M5 MacBook Air Returns to Prime Day Low With $200 Amazon Discount
M5 MacBook Air Returns to Prime Day Low With $200 Amazon Discount
18 hours ago
Top Stories: Apple 'Pro and Tell' Debut, iPhone Duo Launch, and More
Top Stories: Apple 'Pro and Tell' Debut, iPhone Duo Launch, and More
20 hours ago
Apple Store Pickup System for iPhone Duo Just Went Live Again in U.S. and Canada
Apple Store Pickup System for iPhone Duo Just Went Live Again in U.S. and Canada
21 hours ago
Apple Closes French Stores Ahead of Further Protests
Apple Closes French Stores Ahead of Further Protests
1 day ago
Apple Pushes Back on DOJ Request for More Evidence
Apple Pushes Back on DOJ Request for More Evidence
1 day ago
The iPhone Duo Can Be a Tiny Mac, a Toaster, and a Nintendo DS
The iPhone Duo Can Be a Tiny Mac, a Toaster, and a Nintendo DS
1 day ago
Using an Apple Pencil With the iPhone Duo: What to Know
Using an Apple Pencil With the iPhone Duo: What to Know
2 days ago
Apple Store Pickup for iPhone Duo Starting to Resume But Very Limited
Apple Store Pickup for iPhone Duo Starting to Resume But Very Limited
2 days ago
iPhone Duo Jailbroken on Launch Day
iPhone Duo Jailbroken on Launch Day
2 days ago
Apple Seeds Updated watchOS 27.2 Release Candidate
Apple Seeds Updated watchOS 27.2 Release Candidate
2 days ago
Apple Store in UK Reopens With New Design on iPhone Duo Launch Day
Apple Store in UK Reopens With New Design on iPhone Duo Launch Day
2 days ago
Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge
Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge
2 days ago
iPhone Duo Brings Back Long Lines at Apple Stores
iPhone Duo Brings Back Long Lines at Apple Stores
2 days ago
The MacRumors Show: iPhone Duo Arrives, Touchscreen MacBooks Next
The MacRumors Show: iPhone Duo Arrives, Touchscreen MacBooks Next
2 days ago
Apple Released iOS 27.1 for iPhone Duo Only
Apple Released iOS 27.1 for iPhone Duo Only
2 days ago
iPhone Duo: Open Two Apps Side by Side and Lock Them As an App Pair
iPhone Duo: Open Two Apps Side by Side and Lock Them As an App Pair
2 days ago
iPhone Duo Launches With Carrier and Accessory Discounts Available
iPhone Duo Launches With Carrier and Accessory Discounts Available
2 days ago
Apple Music Has a Hidden iPod You Can Play With
Apple Music Has a Hidden iPod You Can Play With
2 days ago
iPhone Duo Says 'Hello' to You Personally
iPhone Duo Says 'Hello' to You Personally
2 days ago
iPhone Duo: How to Skip the Swipe Up After Touch ID
iPhone Duo: How to Skip the Swipe Up After Touch ID
2 days ago
Where to Buy iPhone Duo Today: Stores, Pickup, and Wait Times
Where to Buy iPhone Duo Today: Stores, Pickup, and Wait Times
2 days ago