T-Mobile 'Jump' Plan to Require Customers to Pay 50% of Device Cost Before Upgrading - MacRumors
Skip to Content

T-Mobile 'Jump' Plan to Require Customers to Pay 50% of Device Cost Before Upgrading

by

T-Mobile is planning to implement some changes to its "Jump" early upgrade program, according to TmoNews. The company has plans to nix the six month waiting period and eliminate limits on how often customers can upgrade their devices, but there's a caveat – under the new terms, customers must pay off 50% of their existing device costs before being allowed to upgrade. As with the existing program, device trade-in is also required.

tmobile_logo
Previously, customers could upgrade their phone twice per year after a six month waiting period, without a specific number of payments made on a device. T-Mobile would then cover the cost of the remaining payments, whereas now, the company will only cover 50% of the cost as outlined by a T-Mobile representative.


Whenever you're ready to upgrade, trade in your device and T-Mobile will pay your remaining device payments up to 50% of the device cost. There is no more waiting period or limit to the number of times you can upgrade per year.

For the entry-level 16GB iPhone 5s, a T-Mobile customer must pay either $648 or $27 a month with a $0 downpayment. Under the existing program, a customer could initially upgrade to a new phone after six months of payments, or $162. A subsequent, second yearly update could be even cheaper for the customer depending on the gap between updates.

Under the plan's new terms, customers will only be able to upgrade their phones after paying half of the cost of the iPhone 5s, or $324, the equivalent of 12 payments. To upgrade more frequently than once a year, customers will need to shell out additional cash to reach 50% of the device cost.

T-Mobile is allowing current Jump customers to be grandfathered in to the existing plan, which means they will be able to upgrade before paying off half of the device costs.

Along with implementing some changes to the way Jump works, T-Mobile is also adding tablets to the plan.

The changes to Jump will go into effect on February 23.

Top Rated Comments

spyguy10709 Avatar
165 months ago
This is really really bad for frequent upgraders. Whereas you could just pay for 1/4 of a device if you kept it for 6 months, and keep upgrading, you'll have to pay for 1/2 of the device any way you look at it now. Flagship smartphones don't depreciate that fast on the open market, as you can see on eBay and Amazon, phones launched 6 months ago are worth well more than 50% of the original price. Even phones a year old are worth more than 50% of their original value. This turns what was a fair deal into a stupid one.

Well, T-Mo must be giving up on the whole uncarrier thing. This is exactly like AT&T and Veri$on's plans.
Score: 5 Votes (Like | Disagree)
ashwin4 Avatar
165 months ago
Much better than At&t and Verizon's next and edge programs which are straight up robbery
Score: 4 Votes (Like | Disagree)
165 months ago
Clearly, you have no knowledge of at least the AT&T plan. They sound very similar, except with AT&T you get a world class global network.

LOL! Always nice to see some comedy in the forums....
Score: 2 Votes (Like | Disagree)
macduke Avatar
165 months ago
Between all of these new confusing plans coming out from carriers, I just can't wait to see what they look like in 10 years:

Just trade in your next phone towards the purchase of your previous phone, pay 37% the fair market value on the regulated Phone.prices site, divide the amount of data that you want by your region code to compute your monthly payment. If you prepay the taxes on your current phone that you pay for on your next upgrade, then you get an 11% discount off any extra lines that you add to your ring of circles. You get 1.5 circles per line, up to 7. If today is a Thursday, add a $57.10 processing fee. If you purchase more than 3 devices, pay a 13% electromagnetic environmental protection fee. If upgrading from 5G to 6G service, take the number of circles you have times $42 and only pay 31% fair market value for your device.

Don't forget to add ridiculous names to each plan and constantly point out how much money they're (not) saving now.
Score: 2 Votes (Like | Disagree)
165 months ago
Why is this program even needed?

I'm on T-Mobile (I took advantage of their switch plan to pay off my EFT and left Verizon). The main reason I switched was to separate the phone cost from the service cost. I own both my iPhones, so my question is this:

What's to stop me from buying new phones whenever I want? Why would I pay TMo $10 a month to 'upgrade early' when, as far as I understand, I'm only paying for service and can upgrade whenever I feel like it?
Score: 2 Votes (Like | Disagree)
MrXiro Avatar
165 months ago
I never liked the Jump program to begin with... I went into an Official T-Mo store to pick up a 5S and they tried to force it on me and I walked. Went to another one (reseller) and told them straight up that I refuse Jump and would walk if they put me on it.

Anyway... on the previous JUMP plan, you were better off buying the phone and selling it on Craigslist 11 months later.
Essentially you're dropping $37 a month (27 for iPhone and 10 for Jump) which equals out to $407 in 11 months. Just to give the phone back to them... or you could sell it for around 450-500 if you time it right. $715 (CA tax is $65 + $650) - 500 = $215 so you're not out nearly as much as giving them the phone back.

Don't like any of these "programs" at all.

It's even worse now as you'll need to pay X amount of months at $10 + $325. Going by 11 months again it's now $435 to upgrade after 11 months.

Blah, why waste my time?
Score: 2 Votes (Like | Disagree)

Popular Stories

Apple TV Sans Remote Feature

New Apple TV 4K Leaked

Friday September 25, 2026 8:16 am PDT by
MacRumors contributor Aaron Perris has uncovered an image file from Apple for an unreleased Apple TV 4K, suggesting that a new model will finally be released soon. The image is specifically for an "Apple TV 4K (4th generation)" model. Apple TV 4K (4th generation) image (on a gradient) The image reveals that the Apple TV will have the same external design as the current model, with all of its...
m5 pro macbook pro launch day

Amazon Just Knocked $900 Off Apple's Latest 16-Inch MacBook Pro

Sunday September 27, 2026 8:30 am PDT by
Amazon has introduced a major discount on the 16-inch MacBook Pro with the M5 Max chip, 32-Core GPU, 36GB RAM, and 2TB SSD, now available for $3,499.00, down from $4,399.00. This is a massive $900 markdown on the high-end MacBook Pro, and it's joining a few other MacBook Pro discounts on Amazon this week. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a...
12 New Things Apple

12 New Things to Expect From Apple This October

Monday September 28, 2026 7:12 am PDT by
October will be an especially busy month for Apple this year, with the company set to release the iPhone Duo, both iOS 27.1 and iOS 27.2, and a new Mac Studio configuration with 512GB of RAM. In addition, up to six more Apple products may be unveiled next month, such as new iPad mini, HomePod mini, and Apple TV 4K models. Below, we have outlined 12 new things to expect from Apple this...
Latest Stories
Apple Pay Now Available in India With Axis Bank Cards
Apple Pay Now Available in India With Axis Bank Cards
1 hour ago
OpenAI Launches Always-On 'Dots' Agents to Rival Meta's Muse
OpenAI Launches Always-On 'Dots' Agents to Rival Meta's Muse
3 hours ago
AirPods 5 Teardown: Batteries Removable, Case Still Tough
AirPods 5 Teardown: Batteries Removable, Case Still Tough
4 hours ago
iPhone 18 Pro Owners Complain of Speaker Crackling or Popping
iPhone 18 Pro Owners Complain of Speaker Crackling or Popping
5 hours ago
You Can 'Get Ready' for iPhone Duo Pre-Orders on October 12
You Can 'Get Ready' for iPhone Duo Pre-Orders on October 12
5 hours ago
Apple Pay Reportedly Launching in India Today
Apple Pay Reportedly Launching in India Today
6 hours ago
Apple Releases New AirPods Beta Firmware
Apple Releases New AirPods Beta Firmware
7 hours ago
Apple Shares New Guide for Using iOS 27 Parental Controls
Apple Shares New Guide for Using iOS 27 Parental Controls
7 hours ago
Apple Creator Studio and Final Cut Camera Get New Features
Apple Creator Studio and Final Cut Camera Get New Features
8 hours ago
Apple Explains Why It Removed ICE Tracking Apps Last Year
Apple Explains Why It Removed ICE Tracking Apps Last Year
8 hours ago
Amazon Expands $779.99 Apple Watch Ultra 4 Deal to More Models
Amazon Expands $779.99 Apple Watch Ultra 4 Deal to More Models
8 hours ago
Switch Siri AI for ChatGPT on Your Mac
Switch Siri AI for ChatGPT on Your Mac
8 hours ago
Apple Says Emergency SOS via Satellite Now Available in Norway
Apple Says Emergency SOS via Satellite Now Available in Norway
8 hours ago
AppleCare Guide: Is it Worth Paying For?
AppleCare Guide: Is it Worth Paying For?
9 hours ago
Apple Reportedly Planned to Replace 5,000 Support Employees With AI
Apple Reportedly Planned to Replace 5,000 Support Employees With AI
9 hours ago
Apple Planning to Launch Products Faster and More Often
Apple Planning to Launch Products Faster and More Often
9 hours ago
Amazon Discounting New Mac Mini and Mac Studio Alongside Early Prime Day Deals on Monitors
Amazon Discounting New Mac Mini and Mac Studio Alongside Early Prime Day Deals on Monitors
11 hours ago
New Apple TV 4K Hinted at in Support Document
New Apple TV 4K Hinted at in Support Document
12 hours ago
iPhone Duo Reportedly Facing Production Problems Ahead of Launch
iPhone Duo Reportedly Facing Production Problems Ahead of Launch
12 hours ago
Here's Why iPhone Apps Were Crashing
Here's Why iPhone Apps Were Crashing
12 hours ago
iPhone Duo Gets a Virtual Walkman App Ahead of Launch
iPhone Duo Gets a Virtual Walkman App Ahead of Launch
14 hours ago
iPhone Duo StandBy Leak Reveals Five Unannounced Faces
iPhone Duo StandBy Leak Reveals Five Unannounced Faces
1 day ago
Apple Releases watchOS 27.0.1 for Additional Models
Apple Releases watchOS 27.0.1 for Additional Models
1 day ago
iPhone 18 Pro First Impressions: What Do You Think So Far?
iPhone 18 Pro First Impressions: What Do You Think So Far?
1 day ago
iOS 26.7.1 Fixes Vulnerability Used in Targeted Attacks
iOS 26.7.1 Fixes Vulnerability Used in Targeted Attacks
1 day ago
Early Prime Day Deals Offer Up to 65% Off Anker and Jackery Power Stations
Early Prime Day Deals Offer Up to 65% Off Anker and Jackery Power Stations
1 day ago
Apple Releases macOS Golden Gate 27.0.1 With Bug Fixes
Apple Releases macOS Golden Gate 27.0.1 With Bug Fixes
1 day ago
Apple Releases iOS 27.0.1 With Face ID Bug Fix
Apple Releases iOS 27.0.1 With Face ID Bug Fix
1 day ago
Last Chance: OWC's Best Mac Accessories Are on Sale Just for MacRumors Readers
Last Chance: OWC's Best Mac Accessories Are on Sale Just for MacRumors Readers
1 day ago
12 New Things to Expect From Apple This October
12 New Things to Expect From Apple This October
1 day ago