T-Mobile 'Jump' Plan to Require Customers to Pay 50% of Device Cost Before Upgrading - MacRumors
Skip to Content

T-Mobile 'Jump' Plan to Require Customers to Pay 50% of Device Cost Before Upgrading

by

T-Mobile is planning to implement some changes to its "Jump" early upgrade program, according to TmoNews. The company has plans to nix the six month waiting period and eliminate limits on how often customers can upgrade their devices, but there's a caveat – under the new terms, customers must pay off 50% of their existing device costs before being allowed to upgrade. As with the existing program, device trade-in is also required.

tmobile_logo
Previously, customers could upgrade their phone twice per year after a six month waiting period, without a specific number of payments made on a device. T-Mobile would then cover the cost of the remaining payments, whereas now, the company will only cover 50% of the cost as outlined by a T-Mobile representative.


Whenever you're ready to upgrade, trade in your device and T-Mobile will pay your remaining device payments up to 50% of the device cost. There is no more waiting period or limit to the number of times you can upgrade per year.

For the entry-level 16GB iPhone 5s, a T-Mobile customer must pay either $648 or $27 a month with a $0 downpayment. Under the existing program, a customer could initially upgrade to a new phone after six months of payments, or $162. A subsequent, second yearly update could be even cheaper for the customer depending on the gap between updates.

Under the plan's new terms, customers will only be able to upgrade their phones after paying half of the cost of the iPhone 5s, or $324, the equivalent of 12 payments. To upgrade more frequently than once a year, customers will need to shell out additional cash to reach 50% of the device cost.

T-Mobile is allowing current Jump customers to be grandfathered in to the existing plan, which means they will be able to upgrade before paying off half of the device costs.

Along with implementing some changes to the way Jump works, T-Mobile is also adding tablets to the plan.

The changes to Jump will go into effect on February 23.

Top Rated Comments

spyguy10709 Avatar
165 months ago
This is really really bad for frequent upgraders. Whereas you could just pay for 1/4 of a device if you kept it for 6 months, and keep upgrading, you'll have to pay for 1/2 of the device any way you look at it now. Flagship smartphones don't depreciate that fast on the open market, as you can see on eBay and Amazon, phones launched 6 months ago are worth well more than 50% of the original price. Even phones a year old are worth more than 50% of their original value. This turns what was a fair deal into a stupid one.

Well, T-Mo must be giving up on the whole uncarrier thing. This is exactly like AT&T and Veri$on's plans.
Score: 5 Votes (Like | Disagree)
ashwin4 Avatar
165 months ago
Much better than At&t and Verizon's next and edge programs which are straight up robbery
Score: 4 Votes (Like | Disagree)
165 months ago
Clearly, you have no knowledge of at least the AT&T plan. They sound very similar, except with AT&T you get a world class global network.

LOL! Always nice to see some comedy in the forums....
Score: 2 Votes (Like | Disagree)
macduke Avatar
165 months ago
Between all of these new confusing plans coming out from carriers, I just can't wait to see what they look like in 10 years:

Just trade in your next phone towards the purchase of your previous phone, pay 37% the fair market value on the regulated Phone.prices site, divide the amount of data that you want by your region code to compute your monthly payment. If you prepay the taxes on your current phone that you pay for on your next upgrade, then you get an 11% discount off any extra lines that you add to your ring of circles. You get 1.5 circles per line, up to 7. If today is a Thursday, add a $57.10 processing fee. If you purchase more than 3 devices, pay a 13% electromagnetic environmental protection fee. If upgrading from 5G to 6G service, take the number of circles you have times $42 and only pay 31% fair market value for your device.

Don't forget to add ridiculous names to each plan and constantly point out how much money they're (not) saving now.
Score: 2 Votes (Like | Disagree)
165 months ago
Why is this program even needed?

I'm on T-Mobile (I took advantage of their switch plan to pay off my EFT and left Verizon). The main reason I switched was to separate the phone cost from the service cost. I own both my iPhones, so my question is this:

What's to stop me from buying new phones whenever I want? Why would I pay TMo $10 a month to 'upgrade early' when, as far as I understand, I'm only paying for service and can upgrade whenever I feel like it?
Score: 2 Votes (Like | Disagree)
MrXiro Avatar
165 months ago
I never liked the Jump program to begin with... I went into an Official T-Mo store to pick up a 5S and they tried to force it on me and I walked. Went to another one (reseller) and told them straight up that I refuse Jump and would walk if they put me on it.

Anyway... on the previous JUMP plan, you were better off buying the phone and selling it on Craigslist 11 months later.
Essentially you're dropping $37 a month (27 for iPhone and 10 for Jump) which equals out to $407 in 11 months. Just to give the phone back to them... or you could sell it for around 450-500 if you time it right. $715 (CA tax is $65 + $650) - 500 = $215 so you're not out nearly as much as giving them the phone back.

Don't like any of these "programs" at all.

It's even worse now as you'll need to pay X amount of months at $10 + $325. Going by 11 months again it's now $435 to upgrade after 11 months.

Blah, why waste my time?
Score: 2 Votes (Like | Disagree)

Popular Stories

Home Hub Command Center with Dome Base Feature

Apple Smart Home Hub to Feature iMac G4-Style Design

Wednesday September 30, 2026 4:36 am PDT by
Apple's long-rumored smart home hub will have an iMac G4-style design and a host of unique features, Bloomberg's Mark Gurman reports. The smart home hub is said to feature a square 6-inch display, with variants that can be placed on a countertop or mounted on a wall. It features a single FaceTime camera on the front, with microphones and speakers in its connected base. Gurman described the...
HomePod minis on gradient feature 1 1

Three New Apple Smart Home Products Coming on October 13

Wednesday September 30, 2026 4:04 am PDT by
Apple plans to introduce a series of new smart home products on Tuesday, October 13, according to Bloomberg's Mark Gurman. Apple reportedly plans to debut its long-awaited smart home hub device, a new HomePod mini, and a new Apple TV on the date. The new HomePod mini and Apple TV are set to retain their existing designs, but tout faster chips to support Siri AI. The new HomePod mini will...
iphone duo colors

Apple Shares Photos Shot on iPhone Duo

Thursday October 1, 2026 1:37 pm PDT by
Apple on Instagram today shared a curated gallery of six photos shot on the iPhone Duo. The photos were shot by American photographers Jake Michaels and Jason Nocito, as part of a project commissioned by Apple. iPhone Duo is equipped with four cameras:A rear 48-megapixel Fusion Main camera A rear 48-megapixel Ultra Wide camera A front 12-megapixel Center Stage camera in the outer display A...
Latest Stories
Apple Announces 'Full Disk Access' Changes on macOS Due to AI Agents
Apple Announces 'Full Disk Access' Changes on macOS Due to AI Agents
5 hours ago
AT&T and Apple Just Took Steps Toward Fixing iPhone 18 Pro Max Issue
AT&T and Apple Just Took Steps Toward Fixing iPhone 18 Pro Max Issue
6 hours ago
AT&T on iPhone 18 Pro Max Issues: 'We Are Working With Apple'
AT&T on iPhone 18 Pro Max Issues: 'We Are Working With Apple'
9 hours ago
Upgrading From an Older Apple Watch? Here's How the New Features Stack Up
Upgrading From an Older Apple Watch? Here's How the New Features Stack Up
10 hours ago
Beats 360 Cushion Kits and Apple Accessories See Early Prime Day Price Drops
Beats 360 Cushion Kits and Apple Accessories See Early Prime Day Price Drops
10 hours ago
Apple Store in UK Reopening on iPhone Duo Launch Day
Apple Store in UK Reopening on iPhone Duo Launch Day
11 hours ago
AT&T Acknowledges iPhone 18 Pro Max Issues: Update 'Immediately'
AT&T Acknowledges iPhone 18 Pro Max Issues: Update 'Immediately'
22 hours ago
New 'AirFly Drive' Accessory Turns Wired CarPlay Into Wireless CarPlay
New 'AirFly Drive' Accessory Turns Wired CarPlay Into Wireless CarPlay
1 day ago
Apple Shares Photos Shot on iPhone Duo
Apple Shares Photos Shot on iPhone Duo
1 day ago
Apple Says iPhone Duo Has Replaceable 'Cover Layer'
Apple Says iPhone Duo Has Replaceable 'Cover Layer'
1 day ago
Apple's Smart Home Camera Will Apparently Have 'No Video Recording'
Apple's Smart Home Camera Will Apparently Have 'No Video Recording'
1 day ago
Apple TV Just Updated Its Selection of 'Bonus' Movies
Apple TV Just Updated Its Selection of 'Bonus' Movies
1 day ago
iPhone 18 Pro Colors Buyer's Guide: Which Should You Choose?
iPhone 18 Pro Colors Buyer's Guide: Which Should You Choose?
1 day ago
Early Prime Big Deal Days: Best Discounts on Accessories, TVs, and More at Amazon
Early Prime Big Deal Days: Best Discounts on Accessories, TVs, and More at Amazon
1 day ago
MacBook Pro With OLED Touch Screen Rumored to Launch in October or November
MacBook Pro With OLED Touch Screen Rumored to Launch in October or November
1 day ago
Apple's All-New Home Hub Rumored to Launch in These Four Colors
Apple's All-New Home Hub Rumored to Launch in These Four Colors
2 days ago
iPhone 18 Pro Aperture Control Goes Fully Manual in Halide 3.2
iPhone 18 Pro Aperture Control Goes Fully Manual in Halide 3.2
2 days ago
Apple Stores Receive 'Do Not Open' Boxes Ahead of Smart Home Products Launch
Apple Stores Receive 'Do Not Open' Boxes Ahead of Smart Home Products Launch
2 days ago
iPhone 18 Pro Sales Jump in China Ahead of iPhone Duo Launch
iPhone 18 Pro Sales Jump in China Ahead of iPhone Duo Launch
2 days ago
Apple TV Still Down for Some Users Following Apple Services Outage
Apple TV Still Down for Some Users Following Apple Services Outage
2 days ago
Microsoft 365 Work Accounts May Stop Syncing in Apple Mail
Microsoft 365 Work Accounts May Stop Syncing in Apple Mail
14 hours ago
Apple's Smart Home Hub: Everything We Know So Far
Apple's Smart Home Hub: Everything We Know So Far
2 days ago
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
2 days ago
Apple Invites App Updated With Three New Features
Apple Invites App Updated With Three New Features
2 days ago
Apple Event on October 13?
Apple Event on October 13?
2 days ago
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
2 days ago
iPad Mini 8 to Offer These 10 New Features
iPad Mini 8 to Offer These 10 New Features
2 days ago
DoorDash Unveils AI Food Ordering Through Apple's Messages App
DoorDash Unveils AI Food Ordering Through Apple's Messages App
2 days ago
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
2 days ago
Apple Still Plans to Release a New Full-Sized HomePod
Apple Still Plans to Release a New Full-Sized HomePod
3 days ago