T-Mobile 'Jump' Plan to Require Customers to Pay 50% of Device Cost Before Upgrading - MacRumors
Skip to Content

T-Mobile 'Jump' Plan to Require Customers to Pay 50% of Device Cost Before Upgrading

by

T-Mobile is planning to implement some changes to its "Jump" early upgrade program, according to TmoNews. The company has plans to nix the six month waiting period and eliminate limits on how often customers can upgrade their devices, but there's a caveat – under the new terms, customers must pay off 50% of their existing device costs before being allowed to upgrade. As with the existing program, device trade-in is also required.

tmobile_logo
Previously, customers could upgrade their phone twice per year after a six month waiting period, without a specific number of payments made on a device. T-Mobile would then cover the cost of the remaining payments, whereas now, the company will only cover 50% of the cost as outlined by a T-Mobile representative.


Whenever you're ready to upgrade, trade in your device and T-Mobile will pay your remaining device payments up to 50% of the device cost. There is no more waiting period or limit to the number of times you can upgrade per year.

For the entry-level 16GB iPhone 5s, a T-Mobile customer must pay either $648 or $27 a month with a $0 downpayment. Under the existing program, a customer could initially upgrade to a new phone after six months of payments, or $162. A subsequent, second yearly update could be even cheaper for the customer depending on the gap between updates.

Under the plan's new terms, customers will only be able to upgrade their phones after paying half of the cost of the iPhone 5s, or $324, the equivalent of 12 payments. To upgrade more frequently than once a year, customers will need to shell out additional cash to reach 50% of the device cost.

T-Mobile is allowing current Jump customers to be grandfathered in to the existing plan, which means they will be able to upgrade before paying off half of the device costs.

Along with implementing some changes to the way Jump works, T-Mobile is also adding tablets to the plan.

The changes to Jump will go into effect on February 23.

Top Rated Comments

spyguy10709 Avatar
165 months ago
This is really really bad for frequent upgraders. Whereas you could just pay for 1/4 of a device if you kept it for 6 months, and keep upgrading, you'll have to pay for 1/2 of the device any way you look at it now. Flagship smartphones don't depreciate that fast on the open market, as you can see on eBay and Amazon, phones launched 6 months ago are worth well more than 50% of the original price. Even phones a year old are worth more than 50% of their original value. This turns what was a fair deal into a stupid one.

Well, T-Mo must be giving up on the whole uncarrier thing. This is exactly like AT&T and Veri$on's plans.
Score: 5 Votes (Like | Disagree)
ashwin4 Avatar
165 months ago
Much better than At&t and Verizon's next and edge programs which are straight up robbery
Score: 4 Votes (Like | Disagree)
165 months ago
Clearly, you have no knowledge of at least the AT&T plan. They sound very similar, except with AT&T you get a world class global network.

LOL! Always nice to see some comedy in the forums....
Score: 2 Votes (Like | Disagree)
macduke Avatar
165 months ago
Between all of these new confusing plans coming out from carriers, I just can't wait to see what they look like in 10 years:

Just trade in your next phone towards the purchase of your previous phone, pay 37% the fair market value on the regulated Phone.prices site, divide the amount of data that you want by your region code to compute your monthly payment. If you prepay the taxes on your current phone that you pay for on your next upgrade, then you get an 11% discount off any extra lines that you add to your ring of circles. You get 1.5 circles per line, up to 7. If today is a Thursday, add a $57.10 processing fee. If you purchase more than 3 devices, pay a 13% electromagnetic environmental protection fee. If upgrading from 5G to 6G service, take the number of circles you have times $42 and only pay 31% fair market value for your device.

Don't forget to add ridiculous names to each plan and constantly point out how much money they're (not) saving now.
Score: 2 Votes (Like | Disagree)
165 months ago
Why is this program even needed?

I'm on T-Mobile (I took advantage of their switch plan to pay off my EFT and left Verizon). The main reason I switched was to separate the phone cost from the service cost. I own both my iPhones, so my question is this:

What's to stop me from buying new phones whenever I want? Why would I pay TMo $10 a month to 'upgrade early' when, as far as I understand, I'm only paying for service and can upgrade whenever I feel like it?
Score: 2 Votes (Like | Disagree)
MrXiro Avatar
165 months ago
I never liked the Jump program to begin with... I went into an Official T-Mo store to pick up a 5S and they tried to force it on me and I walked. Went to another one (reseller) and told them straight up that I refuse Jump and would walk if they put me on it.

Anyway... on the previous JUMP plan, you were better off buying the phone and selling it on Craigslist 11 months later.
Essentially you're dropping $37 a month (27 for iPhone and 10 for Jump) which equals out to $407 in 11 months. Just to give the phone back to them... or you could sell it for around 450-500 if you time it right. $715 (CA tax is $65 + $650) - 500 = $215 so you're not out nearly as much as giving them the phone back.

Don't like any of these "programs" at all.

It's even worse now as you'll need to pay X amount of months at $10 + $325. Going by 11 months again it's now $435 to upgrade after 11 months.

Blah, why waste my time?
Score: 2 Votes (Like | Disagree)

Popular Stories

Apple Event Logo

Apple Event Reportedly Planned for October 13

Sunday October 4, 2026 5:07 pm PDT by
Last week, Bloomberg's Mark Gurman reported that Apple plans to unveil an all-new smart home hub, a new HomePod mini, and a new Apple TV 4K on Tuesday, October 13. In his Power On newsletter today, Gurman specified that "Apple is planning to hold an event" that...
Prime Big Deal Days 25 Red and Green

Amazon Launches Prime Day Discounts on AirPods, iPad, MacBook Air, and More

Sunday October 4, 2026 9:15 am PDT by
Earlier this week, we began tracking early Prime Day deals on Apple-related accessories, and now Amazon has introduced major early deals on Apple products as well. This includes AirPods, iPads, MacBooks, and more, all available at some of the lowest prices of the year so far. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small...
iPhone 18 Pro Max Glacier Camera

Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced

Friday October 2, 2026 8:21 pm PDT by
Apple today confirmed that a "small number" of iPhone 18 Pro Max users on the AT&T network have experienced an issue that causes the device to lose cellular service, thereby preventing phone calls, text messages, and data from working. Thousands of users complained about the issue across the Apple Support Community and other platforms. Apple said it released iOS 27.0.1 earlier this week and...
Latest Stories
macOS 27.2 Adds Touch Gestures Ahead of MacBook Ultra
macOS 27.2 Adds Touch Gestures Ahead of MacBook Ultra
4 hours ago
Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max Issue
Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max Issue
4 hours ago
tvOS 27.2 Code Hints at Apple Intelligence for New Apple TV
tvOS 27.2 Code Hints at Apple Intelligence for New Apple TV
5 hours ago
Apple Seeds Third macOS Golden Gate 27.2 Beta to Developers
Apple Seeds Third macOS Golden Gate 27.2 Beta to Developers
7 hours ago
Apple Releases Third watchOS 27.2, tvOS 27.2 and visionOS 27.2 Betas
Apple Releases Third watchOS 27.2, tvOS 27.2 and visionOS 27.2 Betas
7 hours ago
Apple Releases Third iOS 27.2 Beta
Apple Releases Third iOS 27.2 Beta
7 hours ago
Apple Cash Adds ID Check for Reloads, Teases Bank Funding
Apple Cash Adds ID Check for Reloads, Teases Bank Funding
7 hours ago
Apple Configurator App Updated
Apple Configurator App Updated
8 hours ago
Apple One Just Went Up in Price in These Countries
Apple One Just Went Up in Price in These Countries
9 hours ago
iPhone 13 Pro vs. iPhone 18 Pro Buyer's Guide: Is It Worth Upgrading?
iPhone 13 Pro vs. iPhone 18 Pro Buyer's Guide: Is It Worth Upgrading?
9 hours ago
iPad Could Get Significantly Thinner Bezels, Leaker Says
iPad Could Get Significantly Thinner Bezels, Leaker Says
10 hours ago
Prime Day Is Not Just Amazon: See the Biggest Competing Deals From Sony, Best Buy, and Walmart
Prime Day Is Not Just Amazon: See the Biggest Competing Deals From Sony, Best Buy, and Walmart
10 hours ago
Apple's Newest Macs Just Got Their Biggest Price Cuts Yet on Amazon
Apple's Newest Macs Just Got Their Biggest Price Cuts Yet on Amazon
12 hours ago
Apple Watch Prime Day Deals Arrive With New All-Time Low Prices for Series 12 and Ultra 4
Apple Watch Prime Day Deals Arrive With New All-Time Low Prices for Series 12 and Ultra 4
12 hours ago
Apple Releases MagSafe 3 Charging Cable Firmware Update
Apple Releases MagSafe 3 Charging Cable Firmware Update
12 hours ago
AirPods Max 2 Drop to $429 in All Colors for Prime Day
AirPods Max 2 Drop to $429 in All Colors for Prime Day
13 hours ago
Apple Quietly Triples iCloud Mail Alias Limit to Nine
Apple Quietly Triples iCloud Mail Alias Limit to Nine
13 hours ago
Mac Users Reclaim 12GB+ of Storage With Apple Intelligence Removal Tool
Mac Users Reclaim 12GB+ of Storage With Apple Intelligence Removal Tool
11 hours ago
iPhone Duo Makes Focus Modes Easier to Toggle From the Lock Screen
iPhone Duo Makes Focus Modes Easier to Toggle From the Lock Screen
15 hours ago
EU iPhone and iPad Users Could Still Face Months-Long Wait for Siri AI
EU iPhone and iPad Users Could Still Face Months-Long Wait for Siri AI
16 hours ago
Today Marks the 15th Anniversary of Steve Jobs' Death
Today Marks the 15th Anniversary of Steve Jobs' Death
16 hours ago
iPhone 18 Pro's Triple Live Activity Support Comes With a Catch
iPhone 18 Pro's Triple Live Activity Support Comes With a Catch
17 hours ago
Apple's New CEO John Ternus is Making Product Design a 'Major Priority'
Apple's New CEO John Ternus is Making Product Design a 'Major Priority'
23 hours ago
Apple Hiring 'iCup' Specialist
Apple Hiring 'iCup' Specialist
23 hours ago
MacBook Pro With OLED Display Rumored to Be 'Significantly Lighter'
MacBook Pro With OLED Display Rumored to Be 'Significantly Lighter'
1 day ago
Apple Event Reportedly Planned for October 13
Apple Event Reportedly Planned for October 13
1 day ago
Amazon Launches Prime Day Discounts on AirPods, iPad, MacBook Air, and More
Amazon Launches Prime Day Discounts on AirPods, iPad, MacBook Air, and More
3 hours ago
AirPods Pro 3 Hit Record Low $179 Price During Early Prime Day Sale
AirPods Pro 3 Hit Record Low $179 Price During Early Prime Day Sale
1 day ago
Top Stories: Apple Smart Home Launch on October 13, iPhone Duo Production Issues, and More
Top Stories: Apple Smart Home Launch on October 13, iPhone Duo Production Issues, and More
3 days ago
Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced
Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced
3 days ago