Apple Opens East Coast AppleCare Warehouse to Speed Up Repair Times
Apple recently opened up another AppleCare repair warehouse in Carlisle, Pennsylvania, reports 9to5Mac. The 182,000 square-foot facility is the second in the United States, joining Apple's existing warehouse in Elk Grove, California.
Apple's California-based AppleCare warehouse is used as a repair hub, with Apple retail locations across the country shipping damaged products to the facility, where they are repaired or replaced and shipped back out across the United States.
Apple's Pennsylvania warehouse
This second warehouse will serve a similar purpose, expanding Apple's repair capabilities and turnaround time. Damaged items once shipped to California will now be able to be fixed at either location, which will likely result in faster repair and shipping times for consumers located in the Midwest and on the East Coast.
Along with opening a new repair facility, Apple has also been working to cut down on costs and decrease repair times by performing more iPhone repairs in-house, electing to replace displays and other parts in Apple Stores and at Apple Authorized Service Providers rather than offering replacements.
In August, Apple launched a redesigned AppleCare website that includes a simpler interface and 24/7 live chat support. The company is also said to be working on significant changes to its AppleCare services, aiming to switch to per-user AppleCare subscription plans rather than offering per-device coverage.
Popular Stories
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development.
Below, we recap rumors about a second-generation AirTag.
Timing
Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false.
The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1.
The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence.
Image credit: Reddit user No_Highlight7476
The Turbo feature provides enhanced network performance through ...
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick.
"We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote.
If that measurement proves to be accurate, there would be ...
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices.
With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...
