NTT DoCoMo CEO Cites 'Compelling Reasons' to Reach Long-Elusive iPhone Deal with Apple in Japan

nttdocomoKazuto Tsubouchi, CEO of Japan’s biggest wireless carrier NTT DoCoMo, said Monday in an interview with Japanese business magazine Sankeibiz [Google Translate] (via Bloomberg) that there are “compelling reasons” for Apple and the wireless carrier to reach an agreement to sell the iPhone. The carrier, which has never sold Apple’s mobile device before, saw its stock price surge after the interview while shares of chief rivals Softbank and KDDI dropped.

Chief Financial Officer Kazuto Tsubouchi said there are compelling reasons for Apple and his company to reach an agreement, according to an interview published in SankeiBiz. For Apple, it doesn’t make business sense not to allow Japan’s largest wireless carrier to sell the iPhone, while DoCoMo wants to be able to sell most popular handsets, Sankei said.

No deal has been reached and the two companies may not be able to come to terms, Sankei reported.

Last week, prominent Japanese business newspaper Nikkei claimed that both the iPhone 5S and iPhone 5C would launch in Japan on September 20, which is also speculated to be the date for the first wave of launches for Apple’s new iPhone models. That report claimed, however, that only KDDI and Softbank would be in that wave, with DoCoMo remaining on the sidelines.

DoCoMo has been shedding customers to its rivals over the last few years as it has yet to launch the iPhone, with the carrier reportedly remaining firm in its demands to be able to preload its own apps and services on the device. Even with the losses, however, the carrier still holds over 40% of the Japanese mobile phone market.

Earlier this month, a report stated that talks between China Mobile and Apple have been “progressing smoothly”, and that both sides were optimistic about reaching a deal. China Mobile is by far the world’s biggest carrier and, like DoCoMo, does not presently carry the iPhone. Apple appears set to unveil its next-generation iPhones on September 10.

Related Forum: iPhone

Popular Stories

AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2, AirPods Pro 3, and AirPods 4

Thursday November 13, 2025 11:35 am PST by
Apple today released new firmware designed for the AirPods Pro 3, the AirPods 4, and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B25, while the AirPods Pro 2 and AirPods 4 firmware is 8B21, all up from the prior 8A358 firmware released in October. There's no word on what's include in the updated firmware, but the AirPods Pro 2, AirPods 4 with ANC, and AirPods Pro 3...
CarPlay Pinned Messages

iOS 26.2 Adds New CarPlay Setting

Thursday November 13, 2025 6:48 am PST by
iOS 26 extended pinned conversations in the Messages app to CarPlay, for quick access to your most frequent chats. However, some drivers may prefer the classic view with a list of individual conversations only, and Apple now lets users choose. Apple released the second beta of iOS 26.2 this week, and it introduces a new CarPlay setting for turning off pinned conversations in the Messages...
Tesla Charging

Tesla Working to Add Apple CarPlay Support to Vehicles

Thursday November 13, 2025 8:31 am PST by
Tesla is working to add support for Apple CarPlay in its vehicles, Bloomberg's Mark Gurman reports. Tesla vehicles rely on its own infotainment software system, which integrates vehicle functions, navigation, music, web browsing, and more. The automaker has been an outlier in foregoing support for Apple CarPlay, which has otherwise become an industry standard feature, allowing users to...
tvOS 26 Profiles

tvOS 26.2 Adds a Useful New Feature to Your Apple TV

Friday November 14, 2025 10:02 am PST by
Starting with the upcoming tvOS 26.2 update, currently in beta, additional profiles created on the Apple TV no longer require their own Apple Account. In the Settings app on the Apple TV, under Profiles and Accounts, anyone can create a new profile by simply entering a name and indicating whether the profile is for a kid. The profile will be associated with the primary user's Apple Account,...
homepod mini thumb feature

New HomePod Mini, Apple TV, and AirTag Were Expected This Year — Where Are They?

Wednesday November 12, 2025 11:42 am PST by
While it was rumored that Apple planned to release new versions of the HomePod mini, Apple TV, and AirTag this year, it is no longer clear if that will still happen. Back in January, Bloomberg's Mark Gurman said Apple planned to release new HomePod mini and Apple TV models "toward the end of the year," while he at one point expected a new AirTag to launch "around the middle of 2025." Yet,...
iPhone Pocket Short

iPhone Pocket Now Available to Order, But Already Selling Out

Friday November 14, 2025 6:20 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. iPhone Pocket is available to order on Apple's online store starting today, in the United States, France, China, Italy, Japan, Singapore, South Korea, and the United Kingdom. However, it is already completely sold out in the United...
iOS 26

iOS 26.2 Available Next Month With These 8 New Features

Tuesday November 11, 2025 9:48 am PST by
Apple released the first iOS 26.2 beta last week. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date....
m1 chip slide

Five Years of Apple Silicon: M1 to M5 Performance Comparison

Monday November 10, 2025 1:08 pm PST by
Today marks the fifth anniversary of the Apple silicon chip that replaced Intel chips in Apple's Mac lineup. The first Apple silicon chip, the M1, was unveiled on November 10, 2020. The M1 debuted in the MacBook Air, Mac mini, and 13-inch MacBook Pro. The M1 chip was impressive when it launched, featuring the "world's fastest CPU core" and industry-leading performance per watt, and it's only ...
iOS 26

Everything New in iOS 26.2 Beta 2

Wednesday November 12, 2025 3:29 pm PST by
Apple today provided developers with the second beta of iOS 26.2, which adds a few new features worth knowing about. Measure App Apple's Measure app now features a Liquid Glass design for the level, with two Liquid Glass bubbles instead of white circles. Games App There's now an option to sort games in the Games app Library by size, in addition to Name and Recent. CarPlay The...
iPhone 16e Feature

iPhone 16e Has Apparently 'Failed' Just Like iPhone Air

Thursday November 13, 2025 4:46 am PST by
Apple's entry-level iPhone 16e model is selling poorly, just like the iPhone Air, according to an Asia-based leaker. The Weibo user known as "Fixed Focus Digital" said that the iPhone 16e is not selling well and the attempt at delivering a popular, low-cost iPhone has "failed." That being said, both models are expected to see successors. The iPhone 17e is expected to debut in the spring of...

Top Rated Comments

Blau Avatar
160 months ago
Why do wireless carriers insist on putting their bloatware on phones? This is one of the reasons I love the iphone :)
Score: 6 Votes (Like | Disagree)
Kaibelf Avatar
160 months ago
Love or hate Apple, but GOOD FOR THEM for demanding and never giving exception to carriers providing a clean, uniform experience with no bloatware. Could you imaging an ugly red iPhone with vCast all over it?
Score: 3 Votes (Like | Disagree)
keysofanxiety Avatar
160 months ago
I hate preloaded apps from carriers however I would have no issue with them IF you could delete them if you wanted to. If they are not removable like Apples stock apps or Android carrier bloatware apps then that would be terrible

Yes, but if Apple allowed one carrier to do this, then it would simply snowball out of control as others will also want to do it. Even if there is/isn't the option of uninstalling it, IMHO that wouldn't make much difference.

Buy a stock HP laptop and you'll get loads of HP bloatware. Sure, you can appwiz that stuff and uninstall it, but it's still bloatware. Apple are good to stay firm on this point, and ultimately DoCoMo need the iPhone more than the iPhone needs DoCoMo.
Score: 2 Votes (Like | Disagree)
brymck Avatar
160 months ago
Even with the losses, however, the carrier still holds over 40% of the Japanese mobile phone market.

Eh, here in Japan, if you want an iPhone you've probably switched, hence Docomo's massive outflow of customers.

Fact is, up until the iPhone, phones here were burdened with awful, awful carrier-designed apps and logos. Carriers demanded seasonal updates to phones to accommodate every fad ever. It was impossible for phonemakers to scale. Apple is standing firm because acceding to the demands of one carrier diminishes their bargaining power against every single carrier they have on board and ever intend to bring on board. Others may want them to fail out of some misguided hatred, but even if I switch at some point I'd rather have Apple fighting that battle.
Score: 1 Votes (Like | Disagree)
ChrisCW11 Avatar
160 months ago
Compelling as in, stay in business.

I've been reading about this from time to time and I think DoCoMo needs to just suck it up and reach the same deal as any other phone company, this mean losing a lot of their tie in products and services.

I know there was a trend for cellphone companies to offer music and TV and other services, but that quickly eroded into just wanting a phone that has fast connection to the Internet. Most customers don't want to pay an extra $20 month to watch TV on a phone when they can simply get their content from other online sources.

Perhaps the Japanese crowd is a bit different, but I think clearly DoCoMo is losing customers that simply want an iPhone. DoCoMo needs to concede.

And while I am sure Apple would enjoy having DoCoMo's customer base as iPhone users, I don't think Apple is hurting at all from not having a contract with DoCoMo, however its not the same the other way around.

Not sure if this is another situation where Japanese honor or pride is hurting their business, but we have seen this over and over again with many Japanese companies over the last decade not adapting fast enough to the needs of their customers, both local and worldwide.
Score: 1 Votes (Like | Disagree)
tubomac Avatar
160 months ago
Docomo is far expensive than other carriers. I can't count how many of my friends switched from Docomo to Softbank. They are loosing so many customers every day, they are lasting only because the name NTT and maybe they have some other ways to get money (government help?). They have the typical stubbornness of an almost government company, they have no idea of the market, they keep doing the some job, the same stupid offers and marketing they used decades ago. Even the logo is so disgusting I hope I will never see such **** on a beautiful Apple product. Don't talk about bloatware!
Score: 1 Votes (Like | Disagree)