Skip to Content

Apple Launches Third-Party USB Charger 'Takeback Program'

iphone_charger_chinaFollowing the electrocution of a Chinese woman that may have been caused by a counterfeit iPhone charger, Apple will launch a new recycling program on August 16th to dispose of any USB power adapter used with the iPhone and iPad.

The company is also offering official replacement chargers for $10 to anyone who turns in a suspect adapter. The program was first reported by 9to5Mac.

Recent reports have suggested that some counterfeit and third party adapters may not be designed properly and could result in safety issues. While not all third party adapters have an issue, we are announcing a USB Power Adapter Takeback Program to enable customers to acquire properly designed adapters.

Customer safety is a top priority at Apple. That’s why all of our products — including USB power adapters for iPhone, iPad, and iPod — undergo rigorous testing for safety and reliability and are designed to meet government safety standards around the world.

Starting August 16, 2013, if you have concerns about any of your USB power adapters, you can drop them off at an Apple Retail Store or at an Apple Authorized Service Provider. We will ensure that these adapters are disposed of in an environmentally friendly way.

To get the discounted charger, users can bring any USB power adapter and an iPhone, iPad or iPod to an Apple Retail Store or participating Apple Authorized Service Provider. Only one replacement adapter per device is allowed.

Apple does note that retail stores or service providers cannot give any information about the authenticity or safety of power adapters.

This is not the first time that Apple has introduced a special support program for USB power adapters. In 2008, Apple issued a recall for USB power adapters included with the iPhone 3G. There were a number of reports that the metal prongs on the ultracompact power adapters could break off and get stuck in the wall. To this day, Apple puts a green dot on new power adapters to differentiate them from the older, recalled models.

Popular Stories

MacBook Neo Feature Pastel 1

First MacBook Neo Benchmarks Are In: Here's How It Compares to the M1 MacBook Air

Thursday March 5, 2026 4:07 pm PST by
Benchmarks for the new MacBook Neo surfaced today, and unsurprisingly, CPU performance is almost identical to the iPhone 16 Pro. The MacBook Neo uses the same 6-core A18 Pro chip that was first introduced in the iPhone 16 Pro, but it has one fewer GPU core. The MacBook Neo earned a single-core score of 3461 and a multi-core score of 8668, along with a Metal score of 31286. Here's how the...
imac video apple feature

Apple Unveils Seven New Products

Friday March 6, 2026 11:48 am PST by
Apple this week unveiled seven products, including an iPhone 17e, an iPad Air with the M4 chip, updated MacBook Air and MacBook Pro models, a new Studio Display, a higher-end Studio Display XDR, and an all-new MacBook Neo that starts at just $599. iPhone 17e features the same overall design as the iPhone 16e, but it gains Apple's A19 chip, MagSafe for magnetic wireless charging and magnetic...
Apple MacBook Pro M4 hero

Apple Planning 'MacBook Ultra' With Touchscreen and Higher Price

Sunday March 8, 2026 8:05 am PDT by
Apple is planning to launch an all-new "MacBook Ultra" model this year, featuring an OLED display, touchscreen, and a higher price point, Bloomberg's Mark Gurman reports. Gurman revealed the information in his latest "Power On" newsletter. While Apple has been widely expected to launch new M6-series MacBook Pro models with OLED displays, touchscreen functionality, and a new, thinner design...

Top Rated Comments

Dulcimer Avatar
164 months ago
So I can buy an unofficial charger off eBay for $5, bring it in to Apple and get an official one for $10? That's $5 savings!
Score: 39 Votes (Like | Disagree)
164 months ago
If they weren't price gouging everyone by charging people $20 for their "official" power adapter this wouldn't be near the problem.
Score: 19 Votes (Like | Disagree)
164 months ago
This either shows that:
A-Apple is naive
B-Apple chargers cost them nearly nothing.
Score: 16 Votes (Like | Disagree)
164 months ago
Good Move. A company that cares!
Score: 16 Votes (Like | Disagree)
pgiguere1 Avatar
164 months ago
This either shows that:
A-Apple is naive
B-Apple chargers cost them nearly nothing.

Or that, you know, Apple's PR know how to turn negative coverage into positive one. It's a brilliant marketing move, and any marketing usually costs money anyway.
Score: 14 Votes (Like | Disagree)
Four oF NINE Avatar
164 months ago
This is a great idea, and a responsible action by Apple.
Score: 14 Votes (Like | Disagree)