Work on iOS 5 Battery Issues Continues with Customer Testing, Internal Support Notices

ios5 iconLast week, Apple confirmed that some iOS 5 users are experiencing battery life issues on their devices due to some bugs in the operating system, issues that Apple is working to address with iOS 5.0.1 currently in developer testing.

9to5Mac reports that Apple has now expanded its testing to include some of those users who have reported problems with their devices, reaching out to them through Apple's invitation-only customer seeding program.

Apple invites you to participate in a software seeding project. We have selected you, based on a referral from AppleCare for participation in our program, to assist us in testing an upcoming iOS 5 Software Update. Please follow the directions below to complete the invitation process.

Apple is also apparently notifying its retail store support staff of the battery issues, instructing them to encourage customers to hang on for "a few weeks" until the software update is ready for release. Under the notice, support staff should not offer replacement handsets for battery life issues at this time unless potential hardware defects are found.

A small number of customers have reported lower than expected battery life on iOS 5 devices. If you are helping one of those customers, follow standard procedure to rule out any hardware issues with the device. If no hardware issues are found, let the customer know that Apple has found a few bugs in iOS 5 affecting battery life and Apple will release a software update to address those in a few weeks.

In addition to the battery life issues, iOS 5.0.1 is also including several other fixes and enhancements, including multitasking gestures for the original iPad, bug fixes for Documents in the Cloud, improved voice recognition for Australian users, and security enhancements.

Related Forum: iPhone

Popular Stories

iOS 26

iOS 26.2 Coming Soon With These 8 New Features on Your iPhone

Thursday December 11, 2025 8:49 am PST by
Apple seeded the second iOS 26.2 Release Candidate to developers earlier this week, meaning the update will be released to the general public very soon. Apple confirmed iOS 26.2 would be released in December, but it did not provide a specific date. We expect the update to be released by early next week. iOS 26.2 includes a handful of new features and changes on the iPhone, such as a new...
iOS 26

iOS 26.4 and iOS 27 Features Revealed in New Leak

Friday December 12, 2025 10:56 am PST by
Macworld's Filipe Espósito today revealed a handful of features that Apple is allegedly planning for iOS 26.4, iOS 27, and even iOS 28. The report said the features are referenced within the code for a leaked internal build of iOS 26 that is not meant to be seen by the public. However, it appears that Espósito and/or his sources managed to gain access to it, providing us with a sneak peek...
iOS 26

Apple Releases iOS 26.2 With Alarms for Reminders, Lock Screen Changes, Enhanced Safety Alerts and More

Friday December 12, 2025 10:10 am PST by
Apple today released iOS 26.2, the second major update to the iOS 26 operating system that came out in September, iOS 26.2 comes a little over a month after iOS 26.1 launched. ‌iOS 26‌.2 is compatible with the ‌iPhone‌ 11 series and later, as well as the second-generation ‌iPhone‌ SE. The new software can be downloaded on eligible iPhones over-the-air by going to Settings >...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2 and AirPods Pro 3

Thursday December 11, 2025 11:28 am PST by
Apple today released new firmware designed for the AirPods Pro 3 and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B30, up from 8B25, while the AirPods Pro 2 firmware is 8B28, up from 8B21. There's no word on what's include in the updated firmware, but the AirPods Pro 2 and AirPods Pro 3 are getting expanded support for Live Translation in the European Union in iOS...
macOS Tahoe 26 Thumb

Apple Releases macOS Tahoe 26.2 With Edge Light

Friday December 12, 2025 10:08 am PST by
Apple today released macOS Tahoe 26.2, the second major update to the macOS Tahoe operating system that came out in September. macOS Tahoe 26.2 comes five weeks after Apple released macOS Tahoe 26.1. Mac users can download the macOS Tahoe update by using the Software Update section of System Settings. macOS Tahoe 26.2 includes Edge Light, a feature that illuminates your face with soft...
AirTag 2 Mock Feature

Apple AirTag 2: Four New Features Found in iOS 26 Code

Thursday December 11, 2025 10:31 am PST by
The AirTag 2 will include a handful of new features that will improve tracking capabilities, according to a new report from Macworld. The site says that it was able to access an internal build of iOS 26, which includes references to multiple unreleased products. Here's what's supposedly coming: An improved pairing process, though no details were provided. AirTag pairing is already...
ipados 26 1 slide over

Apple Releases iPadOS 26.2 With Multitasking Improvements

Friday December 12, 2025 10:09 am PST by
Apple today released iPadOS 26.2, the second major update to the iPadOS 26 operating system released in September. iPadOS 26.2 comes a month after iPadOS 26.1. The new software can be downloaded on eligible iPads over-the-air by going to Settings > General > Software Update. iPadOS 26.2 continues with the multitasking improvements that were added with iPadOS 26.1. You can now drag and...
iphone fold text

'iPhone Fold' Arrival Expected to Cement Book-Style Era for Foldables

Friday December 12, 2025 3:55 am PST by
Foldable smartphone panel shipments are projected to jump 46% year-over-year in 2026, with Apple's entry into the market serving as the main catalyst, according to Counterpoint Research's latest Foldable-Rollable Display Shipment Tracker. "Apple is the key driver as it starts to procure panels for its first foldable iPhone," said Counterpoint's Guillaume Chansin. The research firm expects...

Top Rated Comments

mbarriault Avatar
184 months ago
How about improving recognition for Canadian users? Just the other day I said to it "Ring me mudder hand tell er Hi be hon me way!" and it didn't have a sweet clue to what I was saying.

Edit: From my score it's become apparent that either people hate Newfoundlanders, or didn't catch on that I was joking.
Score: 5 Votes (Like | Disagree)
HyperX13 Avatar
184 months ago
One more observation. When I charge my new 4s, from 28 percent to 99 percent it only takes like 15 minutes. My iPhone 4 would take hours to charge. Leads me to believe the whole battery is not being utilized.
Score: 4 Votes (Like | Disagree)
MTShipp Avatar
184 months ago
A day in my 4S battery

With my 4S and the latest 5.0.1 beta, I am getting better life.

Here is an example of today with GSM on 4S:

- Unplugged from charge at 6:00 AM
- Checked email while "contemplating the day"
- Checked FB status
- Sent 2 Siri text messages
- Checked Twitter
- Did 1 "Find Friends" search
- Made a 3 minute call
- Checked Maps for an address to respond to a text with directions
- Responded to the text with Siri
- Checked email
- Answered a 5 minute call
- Checked weather for tomorrow using Siri
- Sent another text using Siri
- Checked email and responded with a short paragraph using Siri

Location Svcs for Diagnostics, iAds, and Time Zone are off
Exchange email and iCloud are all on with Push
Gmail is on with 30 minute Fetch
Brightness at 50% with auto off
WiFi is on
Hotspot is off

It is now 5:12 PM and my battery is at 63%
Score: 4 Votes (Like | Disagree)
wolfshades Avatar
184 months ago
How about improving recognition for Canadian users? Just the other day I said to it "Ring me mudder hand tell er Hi be hon me way!" and it didn't have a sweet clue to what I was saying.

I know what you mean, bay. Mudder 'as enough problems widdout 'aving to figure owt what time to start makin' the poutine.
Score: 4 Votes (Like | Disagree)
_bnkr612 Avatar
184 months ago
I have heard positive remarks on the current beta of a much improved battery life.
Score: 4 Votes (Like | Disagree)
The Game 161 Avatar
184 months ago
Wait

so is the battery life issue not a 4s issue but IOS 5 related?
Score: 3 Votes (Like | Disagree)