Apple's Online Stores Mysteriously Offline [Updated]

Earlier today, Apple's online stores around the world went down for unknown reasons. Mysteriously, the stores seems to be mostly unreachable, with users only occasionally able to load the pages at all. When store pages do load, they show Apple's usual "We'll be back soon" sticky note, but it is unclear why even that notice can only be reached on a small fraction of attempts.

apple store down sticky
No specific product updates were expected today, and the store went down a little before 4:30 AM Pacific Time, hours later than Apple's usual window for store updates. And with the store remaining down well beyond the usual time of 5:30 AM Pacific Time when Apple typically brings the store back up after an update, something certainly appears to be seriously wrong.

safari cant open page
Speculation on the downtime is naturally running rampant, with observers suggesting everything from a major failure at one of Apple's data centers to a potential denial-of-service attack. Apple has apparently been silent on the issue so far, and thus no official explanation for the outage is known.

Update: Some users have reported success accessing Apple's online stores and seeing them back up with no visible changes. Others are, however, continuing to experience problems connecting to the store.

Update 2: Access to Apple's online stores appears to have essentially returned to normal.

Popular Stories

iPhone SE 4 Thumb 1

iPhone SE 4 With Apple's Own 5G Modem 'Confirmed' to Launch in March

Tuesday November 19, 2024 12:12 pm PST by
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
airtag purple

AirTag 2 Rumored to Launch Next Year With These New Features

Sunday November 17, 2024 5:18 am PST by
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development. Below, we recap rumors about a second-generation AirTag. Timing Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
Magic Mouse Next to Keyboard

No, Apple CEO Tim Cook Didn't Say He Prefers Logitech's MX Master 3 Over the Magic Mouse

Sunday November 17, 2024 3:03 pm PST by
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false. The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
Generic iOS 18 Feature Real Mock

Apple Releases iOS 18.1.1 and iPadOS 18.1.1 With Security Fixes

Tuesday November 19, 2024 10:10 am PST by
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
at t turbo indicator iphone 16 pro max v0 8hrh7w5f3w1e1

AT&T Turbo Indicator Showing Up in iPhone Status Bar for Subscribers

Wednesday November 20, 2024 3:42 am PST by
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence. Image credit: Reddit user No_Highlight7476 The Turbo feature provides enhanced network performance through ...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Rumored to Surpass iPhone 6 as Thinnest iPhone Ever

Monday November 18, 2024 1:07 pm PST by
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick. "We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote. If that measurement proves to be accurate, there would be ...
bug security vulnerability issue fix larry

Make Sure to Update: iOS 18.1.1 and macOS Sequoia 15.1.1 Fix Actively Exploited Vulnerabilities

Tuesday November 19, 2024 10:52 am PST by
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices. With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...

Top Rated Comments

IzzyJG99 Avatar
173 months ago
They must be running 10.7.1 and their wi-fi dropped.....
Score: 19 Votes (Like | Disagree)
Steviejobz Avatar
173 months ago
If Apple does 50% of its sales online, every hour the store is down is costing the company $6.6 million based on last qtr sales
Score: 12 Votes (Like | Disagree)
saving107 Avatar
173 months ago
iPhone 5 came up for pre-order and I pre-ordered all 2 million of the initial allotment for the US. Sorry guys.

oh well, i guess no new iPhone for me.




Apparently everyone's getting voted down. :(

Today is opposite day, down means up.
Score: 10 Votes (Like | Disagree)
slicecom Avatar
173 months ago
If Apple does 50% of its sales online, every hour the store is down is costing the company $6.6 million based on last qtr sales

"I was going to buy a Mac, but the Apple online store is temporarily down, so I'll buy a PC instead." :confused:
Score: 8 Votes (Like | Disagree)
Ryth Avatar
173 months ago
If Apple does 50% of its sales online, every hour the store is down is costing the company $6.6 million based on last qtr sales

Doesn't mean anything. They'll just come back later and buy whatever they wanted.

It's not like 6.6 million vanishes never to return. It's pushed to a later time in the day.

Kinda meaningless comment.
Score: 6 Votes (Like | Disagree)
thundercato Avatar
173 months ago
iPad 3, iPhone 5, and Apple TV 3, obviously!
Score: 6 Votes (Like | Disagree)