After the keynote yesterday, there was a great deal of confusion around what happens to current MobileMe subscribers with the introduction of iCloud. Apple posted a Knowledge Base article full of information about the MobileMe transition, but for some it caused more questions than it answered -- especially for those who have renewed their MobileMe accounts recently.

Here's some more detailed information.

If you wish, you can cancel your service immediately and get a refund, the amount of which depends on how long ago you renewed.

If you want to keep MobileMe until iCloud comes out, you can do that and still get some of your money back. Just cancel your MobileMe service in the fall, once iCloud arrives, and you'll get a pro-rated refund depending on how long ago you renewed.

mobilemehomepage

All users who had active MobileMe accounts as of June 6, 2011 have had their accounts extended through June 30, 2012 -- that's next year, 12 months away -- for free. MobileMe will continue in its current form for that time. Nothing changes, if you don't want it to, for a year.

However, you cannot make any changes either. Users cannot get a new MobileMe account either through the 60-day free trial, or by buying a new subscription. Individual accounts cannot be upgraded to family packs and additional storage can't be purchased either.

Refunds

Now, we've heard from lots of readers who are concerned that they're getting a raw deal, mostly because they renewed their memberships recently (some as recently as Saturday or Sunday) and they are upset that people are getting for free what they paid for. Apple has laid out another knowledge base article that covers cancellation, refunds and the like.

Apple will cancel and refund your full $99 subscription payment if you renewed in the past 45 days. However, you will lose all your MobileMe services immediately, and have to sign up again with everyone else when iCloud comes out in the fall.

If your account was renewed 46 days or more in the past, you will receive a pro-rated refund, based on the date you submit your request. Again, you will lose access to all your MobileMe services.

Here's the best part, though:

If you have an active MobileMe subscription and would like to cancel it for a refund, you may do so at any time.

This means you can cancel your MobileMe subscription in the fall when iCloud is released and get some of your money back. This seems pretty fair -- you'll get the full service that you paid for, and will get a little money back.

Related Links:

Apple Knowledge Base: Information about the Mobile Me transition
Apple Knowledge Base: All about MobileMe box refunds and subscription cancellations

Top Rated Comments

jonessodarally Avatar
179 months ago
The bigger issue here (so it seems) is people like myself who have had an AppleID for quite some time, then signed up for MobileMe.

If iOS 5 has you sign in with your AppleID to keep track of music/app purchases, etc... but you have a different account for your email/contacts/calendars through MobileMe... there doesn't seem to be a decent way (at this point, at least) to merge the two accounts.

for reference, here's some people explaining the issue better:
https://discussions.apple.com/message/15351517
Score: 5 Votes (Like | Disagree)
kjs862 Avatar
179 months ago
this is all very confusing for me :confused:

what happens to all my idisk data?

also does the new iCloud manage my PDF documents for me?
Score: 4 Votes (Like | Disagree)
DocNYz Avatar
179 months ago
I still don't get it. I renewed 15days ago. Will they refund by mailing me a check? Or giving $99 to my iTunes account?

If you click on the information page linked in the article it explains that based on how you purchased it, it'll be a check or go to a CC etc ...

I hope they keep pumping out more Knowledge Base articles about the transition, because I still have a lot of questions, and none of the MobileMe support agents know anything more than I do.

I really want to know what is going to happen with iDisk. Its slow, but it works for backing up some important files. I'm also interested in what will happen with Galleries. I don't use that as much, but I use it occasionally and would hate to see it go.

Edit: I just want to add that what jonessodarally said right above this post is a huge issue for me as well, and something I've been concerned about. Apple really needs to publish some sort of solution to this, or a way to merge accounts.

I'll hate to lose iDisk for sure, but I can deal - there are tons of other options now.

Losing galleries however is going to be a major, major problem if that happens. They're one of the easiest and best ways to share and store super high quality images in a streamline and gorgeous interface. I've set up several for friends'/relatives' weddings so that everyone there can upload and download pics/videos in HQ in one place. If they get rid of them I'm going to ****ing kill somebody.
Score: 3 Votes (Like | Disagree)
marcb81304 Avatar
179 months ago
Anyone else worried about losing their iWeb site? I know it's not the most used thing, but to me, the web space has always been fun to have
Score: 2 Votes (Like | Disagree)
Savernake Avatar
179 months ago
With all due respect the repetition made this a very poorly written article. It seemed so unusual I scrolled up to see it was a new writer and made my first comment in months.
Score: 2 Votes (Like | Disagree)
sysiphus Avatar
179 months ago
I hope they bring back @mac.com e-mail addresses. I still hate @me.com

Agreed. me.com sounds generic and boring, whereas mac.com is simple and clean, yet instantly self-explanatory.
Score: 1 Votes (Like | Disagree)

Popular Stories

iPhone SE 4 Thumb 1

'New' iPhone SE Product Listing Appears on French Website

Wednesday February 12, 2025 6:49 am PST by
As the wait continues for Apple's long-rumored, fourth-generation iPhone SE, French electronics retailer Boulanger has prematurely published a product listing for a "new" model of the iPhone SE. The placeholder page says the device is "coming soon," but it offers no further information, and the price shown is obviously not real. The listing was spotted by a reader of the French technology...
apple launch feb 2025 alt

What to Expect From the 'Apple Launch' Next Week

Thursday February 13, 2025 11:48 am PST by
Apple has yet to announce any new devices this year, but that could change starting next week. Apple CEO Tim Cook today said to "get ready" for a "launch" on Wednesday, February 19. "Get ready to meet the newest member of the family," said Cook, in a social media post. The post includes an #AppleLaunch hashtag, along with a short video featuring an animated Apple logo inside of a circle....
apple launch feb 2025

Tim Cook Teases an 'Apple Launch' Next Wednesday

Thursday February 13, 2025 8:07 am PST by
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19. "Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag. The post includes a short video with an animated Apple logo inside a circle. Cook did not provide an exact time for the launch, or share any other specific details, so...
m2 macbook air blue

M4 MacBook Air Release Continues to Appear Imminent

Monday February 10, 2025 10:56 am PST by
There continue to be signs of a new MacBook Air with an M4 chip, indicating that we could see the machine launch in the not too distant future. A private account on X today shared the identifiers that the MacBook Air will use, and those identifiers correspond to the M4 chip. According to the source, both the 13-inch MacBook Air and the 15-inch MacBook Air will be equipped with Apple's...
oppo find n5 fingers

World's Thinnest Foldable Phone Launches Next Week

Monday February 10, 2025 3:05 am PST by
Oppo has confirmed a February 20 global launch for its Find N5, which the company claims is the world's thinnest device in the foldable phone category. The phone is expected to be re-branded as the OnePlus Open 2 in the US. The Chinese vendor has been teasing the device in the last few weeks, touting its waterproofing and nearly invisible display crease, and highlighting its thinness by compa...
watchOS 11 Thumb 2 1

Apple Releases watchOS 11.3.1

Monday February 10, 2025 10:04 am PST by
Apple today released watchOS 11.3.1, a minor update to the operating system that runs on the Apple Watch. watchOS 11.3.1 is compatible with the Apple Watch Series 6 and later, all Apple Watch Ultra models, and the Apple Watch SE 2. watchOS 11.3.1 can be downloaded by opening up the Apple Watch app and going to General > Software Update. To install the new software, the Apple Watch needs to...
iPhone 17 Pro Render Front Page Tech

iPhone 17 Pro With All-New Camera Bar Design Allegedly Revealed

Thursday February 13, 2025 5:49 pm PST by
Apple's next-generation iPhone 17 Pro will feature three rear cameras arranged in a familiar triangular layout, but the cameras will be housed in an all-new rectangular camera bar with rounded corners, according to YouTube channel Front Page Tech. iPhone 17 Pro camera design render created by Asher for Front Page Tech In a video uploaded today, Front Page Tech host Jon Prosser said the camera ...
M4 mini Glowing Blue

Apple Begins Selling Refurbished M4 Macs

Wednesday February 12, 2025 11:35 am PST by
Apple today added MacBook Pro and Mac mini models with M4 series chips to its certified refurbished store in the United States, Canada, the United Kingdom, and Ireland for the first time since the computers were introduced in October 2024. Some refurbished MacBook Pro models with M4 chips are also available in Belgium, Germany, the Netherlands, Spain, and select other European countries. ...
sequoia

Apple Releases macOS Sequoia 15.3.1

Monday February 10, 2025 10:11 am PST by
Apple today released macOS Sequoia 15.3.1, a minor update to the macOS Sequoia operating system that came out last September. macOS 15.3.1 comes a few weeks after the launch of macOS Sequoia 15.3. Mac users can download the ‌‌‌macOS Sequoia‌‌‌ update through the Software Update section of System Settings. Apple has also released macOS 13.7.4 and macOS 14.7.4 for those who are...