PC Magazine held a survey which ran from August 1 to August 13, 2007. Respondents reported on their experiences with the gadgets, services, and electronics they use, and any support or repair incidents they had within 12 months prior to the survey.
In its first year in the survey, it was clear that iPhone owners were very satisfied:
the Apple iPhone scored a stunning 9.1 out of 10 from our readers, beating the ratings that every other phone, from every carrier, in nearly every category, has received in the three years we've been including cell phones. The iPhone's 9.6 scores in music and video playback might have been expected, but its 8.2 for call quality (a score significantly better than average), another 8.2 for coverage, and an 8.0 for earpiece volume show that it's not just the i our readers like. They love the phone, too.