MacRumors

Apple has posted a message on its Chinese website to address unexpected battery shutdowns affecting some iPhone 6s models, noting the issue is related to some batteries having been overexposed to "controlled ambient air" during the manufacturing process (via Business Insider).

We found that a small number of iPhone 6s devices made in September and October 2015 contained a battery component that was exposed to controlled ambient air longer than it should have been before being assembled into battery packs. As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur. It's important to note, this is not a safety issue.

Apple added that iPhones are designed to shut down automatically under certain conditions, such as extremely cold temperature. In this case, some iPhone 6s models are shutting down with around 30% battery percentage remaining to protect the device's internal components from low voltage.

Apple said it has investigated other factors that could potentially cause an iPhone to shut down unexpectedly, but it has not identified any new factors. Nevertheless, the company said it will continue to monitor and analyze customer reports. Apple reiterated the battery issues are not a safety concern.

Apple launched a repair program earlier this month offering free battery replacements for affected iPhone 6s models. These devices fall within a limited serial number range manufactured between September 2015 and October 2015. Apple has since launched a tool to check if your serial number is affected.

Apple is also offering refunds to customers who previously paid to have their eligible iPhone 6s battery repaired or replaced. Apple recommends customers experiencing iPhone 6s battery issues visit an Apple Store or an Apple Authorized Service Provider, or contact Apple Support.

New research conducted by a global independent safety firm has revealed that 99 percent of fake Apple chargers sold online fail a basic safety test (via BBC).

The tests were commissioned by the U.K.'s Trading Standards and undertaken by Illinois-based global safety specialists UL. The insulation tests applied a high voltage to the chargers, which were bought online from eight different countries, including the U.S., China, and Australia.

According to the results, only three out of 400 counterfeit chargers were found to have adequate insulation to ensure protection against electric shocks. Leon Livermore, the chief executive of Chartered Trading Standards Institute, described the counterfeit chargers sold online as an "unknown entity" and urged shoppers to buy electrical goods only from trusted suppliers.

"It might cost a few pounds more, but counterfeit and second-hand goods are an unknown entity that could cost you your home or even your life, or the life of a loved-one," he said.

Earlier this week, Amazon acknowledged a worsening counterfeit problem on its site and said it had made fighting the fake products a "major goal" going forward. The announcement followed a lawsuit filed by Apple last month against a company it accused of selling fake power adapters and cables on Amazon. Apple conducted its own tests and said it found that almost 90 percent of so-called genuine Apple products and accessories it had purchased from Amazon over the last nine months were actually counterfeit.

"Counterfeit electrical goods are likely to be poor quality and in the worst cases unsafe," said Gillian Guy, chief executive of the U.K.'s Citizens Advice. "Look out for tell-tale signs of counterfeiting such as mistakes in brand names or logos, and check plugs for safety marks - all genuine electrical items made in the EU should have a CE mark on them."

Trading Standards included guidelines in its press release to help consumers in the EU spot a fake charger, advising them to check pin size, look for regulation markings, warnings and instructions. In addition, Citizens Advice urged consumers not to overcharge appliances and to never cover devices when charging or use a charger with a cracked case or frayed cable.

Over 400 Apple retail stores around the world have red logos today, in recognition of World AIDS Day. The logos, which Apple has put up at its stores for the last several years on December 1, are meant to raise awareness for the global fight against AIDS.

Earlier this week, Apple announced plans to donate $1 to partner charity (RED) for every Apple Pay purchase made at an Apple Store, on Apple.com, or through the Apple Store app as part of a World AIDS Day campaign. Apple has pledged to donate up to $1 million during the event, which will last until December 6.

Bank of America is also making a donation for every Apple Pay transaction made using its cards from December 1 to December 7, with plans to donate up to $1 million.

In addition to its Apple Pay promotion, Apple has released several new PRODUCT(RED) items over the course of the last month, including an iPhone 7 Smart Battery Case, an iPhone SE case, a Beats Pill+ Portable Speaker, and Beats Solo3 Wireless Headphones. Throughout the year, a portion of the proceeds from PRODUCT(RED) sales goes to The Global Fund to put a stop to AIDS.

Several App Store apps are also offering limited-edition custom (RED) content for World AIDS Day, and all in-app purchase proceeds will be donated. Participating apps include popular titles like Best Fiends, Boom Beach, Clash of Clans, Candy Crush Jelly Saga, Farm Heroes Saga, PewDiePie's Tuber Simulator, Hay Day, Plants vs. Zombies Heroes, and more.

The (RED) initiative has raised more than $365 million to date to stop AIDS in Ghana, Kenya, Lesotho, Rwanda, South Africa, Swaziland, Tanzania, and Zambia. Funds raised by (RED) are donated to The Global Fund, a group that works to end AIDS, tuberculosis, and malaria as epidemics.

Apple is one of (RED)'s biggest contributors and has donated nearly $120 million over the last 10 years.

Two weeks after launching an iPhone 6s battery repair program, Apple has released a tool that allows iPhone 6s owners to check whether their device is affected by the problem.

An updated page for the iPhone 6s program includes an option to enter a serial number to determine whether an iPhone 6s is eligible for a free battery replacement.

A small number of iPhone 6s models manufactured between September and October of 2015 have a faulty battery, which can cause the iPhone 6s to unexpectedly shut down.

Devices that fall into the eligible manufacturing date will be able to receive a new battery from Apple at no charge should they exhibit the unexpected shutdown issue. Devices must be in good working condition to receive a battery replacement -- Apple won't swap it out if there's an issue like a cracked screen that could impair the battery replacement.

iPhone 6s owners with an eligible device can visit an Apple retail store, an Apple Authorized Service Provider, or call Apple Support for assistance with the issue. Customers who have already paid to have their iPhone 6s batteries replaced can receive reimbursement from Apple for the repair costs.

Apple has released updated audio drivers to fix a major issue causing blown out speakers on new MacBook Pro models running Windows 10 with Boot Camp.

Earlier this month, a number of users began noticing crackling or distorted sound coming from the left, right, or both speakers on the new MacBook Pro, oftentimes shortly after installing and running Windows 10 with Boot Camp. These issues persist even when affected users boot back into macOS Sierra.

MacRumors reader tianhuailiu — edited slightly for clarity:

"I used Boot Camp to install Windows and the right speaker started producing crackling sounds. It sounds like something broke inside the speaker. Every time I log in on Windows and try doing something with the speaker driver, either the left or right speaker produce a crackling sound. I have to return the MacBook Pro right now. Right now both my speakers crash both in macOS Sierra and in Windows, and they can only produce half of the original volume.

The damage to the speakers appears to be permanent once it occurs, requiring users to contact Apple to exchange their new MacBook Pro for a replacement unit. Unfortunately, due to limited stock, some of these users are now faced with waiting several weeks for their MacBook Pros to be swapped out.

The new Boot Camp audio drivers are available through Apple Software Update on the Windows side for both 13-inch and 15-inch models, although the issue appears to primarily affect the larger of the two. The new drivers, of course, are of no help to users who have already blown out their speakers.

While new drivers are available, late 2016 MacBook Pro users should exercise caution when running Windows 10 with Boot Camp due to the severe nature of the problem. As a temporary workaround, some users have plugged in headphones during the booting process until installing the updated drivers.

After installing the updated drivers, some MacBook Pro users appear to be experiencing issues with low volume on both Windows 10 and macOS Sierra, but the underlying problem remains unclear. Affected users should contact Apple or schedule a Genius Bar appointment for further support.

The issue does not affect older MacBook Pro models or Windows virtualization software such as VMware Fusion and Parallels Desktop for Mac.

Update: Apple has released a support document confirming the problem and advising users to update to the new drivers to avoid speaker issues.

Apple is putting together a team of robotics and data-collection experts who will use drones, and "new indoor navigation features," to bolster and further improve the quality of Apple Maps. The move is said to be positioned as a method to catch up with Google, the longtime leader in the mapping field (via Bloomberg).

The drones will be able to capture and update Apple Maps at a far quicker rate than Apple's collection of GPS data-collecting minivans, which began appearing in the United States in early 2015.

In addition, a new feature is said to be coming to Maps that will let users view the insides of buildings, thanks to its Indoor.io and WifiSLAM acquisitions, and overall improvements will be made to navigation within the app.

Apple wants to fly drones around to do things like examine street signs, track changes to roads and monitor if areas are under construction, the person said. The data collected would be sent to Apple teams that rapidly update the Maps app to provide fresh information to users, the person added.

According to documents gathered by Bloomberg News, Apple already filed for an exemption from the Federal Aviation Administration to be able to fly drones for commercial purposes, and was granted approval to "operate an unmanned aircraft system to conduct data collection, photography, and videography." According to current rules, Apple's drone fleet would be restricted from flying over people and buildings, would be designated to operate only in daytime, and could only be flown by licensed pilots.

One of the pilots is said to have already been hired from Amazon's fledgling Prime Air program, and they will join the Apple Maps drone team at its base in Seattle, Washington. The indoor mapping initiative is said to be moving forward at the same pace as the drone fleet, with Apple's hope being to help customers navigate airports "and other high-traffic buildings like museums" using their iPhones. This feature, along with a Maps update that will provide users "better guidance for changing lanes while driving," is believed to launch next year.