MacRumors

Microsoft has announced it is making its Cortana voice assistant AI available to third-party device makers, with third-party developers also set to get access to the platform for integrating into their services on Cortana-powered devices.

The company's approach is based on two software kits currently available for preview: A Skills Kit that allows developers to build apps that can be called up and controlled via Cortana using voice commands, and a Cortana Devices SDK, which enables third-party hardware manufacturers to bake in the voice-activated AI to new devices.

Given its long history of working with OEMs, Microsoft's decision to license out its Cortana AI to third party device makers could prove an adroit move in a smart speaker space currently dominated by Google and Amazon, both of which have released own-branded devices.

Just last week, Microsoft unveiled plans to compete with smart devices like Google Home and Amazon Echo by developing a HomeHub feature for Windows 10 PCs that enables Cortana to be summoned from the lock screen and provide useful information on request. The Redmond-based company is also planning to enable Cortana integration with fridges, toasters, thermostats, and other Internet of Things (IoT) devices, made possible by way of a Windows 10 Creators Update, due to land in March 2017.

Apple's interest in bringing a Siri-integrated smart speaker to market has been rumored since May. The company is said to be developing a product that would include a speaker and microphone that could be used for features like listening to music, getting news headlines, and more, but further details have so far been thin on the ground.

Despite the lack of recent rumors, a report last month suggested that Amazon is already readying its response to Apple's entry into the market. Amazon's next iteration of the Echo speaker is said to be a premium model that includes a large touchscreen, marking a major departure from the tall, cylindrical design of the Echo currently on sale.

One month after debuting in the Netherlands, Apple's specialized Apple Support app has gone live in the U.S. App Store, reports TechCrunch. The app gives Apple users an easy way to get support for their devices on the go.

The app is designed to mimic Apple's dedicated support website, providing a list of Apple devices owned by the user and giving them access to documentation for those devices. The app also allows users to schedule repairs in an Apple retail store or natively chat with Apple's support staff. Once they conclude their chat session, users can see their recent support history.

The Apple Support app was first rumored last November, when Sonny Dickson debuted screenshots of the app early in its development.

Apple Support is available in the App Store for free. [Direct Link]

Following complaints that the new watchOS 3.1.1 update is bricking some Series 2 Apple Watch models, Apple has temporarily pulled the update.

watchOS 3.1.1 is no longer available for download from the Watch app on the iPhone, with watchOS 3.1 listed as the most recent update for those who had not already downloaded and installed 3.1.1.

After installing watchOS 3.1.1, some Apple Watch Series 2 owners had their devices bricked. Affected Apple Watches are displaying a red exclamation mark on the screen that instructs them to visit www.apple.com/help/watch.

The site directs Apple Watch owners to perform a force restart of the Apple Watch by holding down the side button and the Digital Crown, and says that if a restart does not work to restore the device, it will need to be taken in for service.

Resetting the Apple Watch has not worked for customers who have had their watches bricked by watchOS 3.1.1, and replacement Apple Watches will be required. Apple retail locations cannot service Apple Watches in store, because access to the diagnostic port (something not done in-store) is required.

Most users who are affected by the problem own an Apple Watch Series 2, and it is not yet clear why the update failed on some devices and not on others. watchOS 3.1.1 will likely be made available again once the bug is cleared up. Customers with an Apple Watch bricked by watchOS 3.1.1 should visit an Apple retail store or contact Apple support.

(Thanks, Manolo!)

Amid a significant delay of its newest BeatsX headphones, Apple is offering a discount on two other Beats products, the Beats Pill+ Speaker and the Beats EP On-Ear Headphones.

The Beats Pill+ Portable Speaker, which comes in White, Red, and Black, is available for $199, a discount of $30 off the regular $230 price tag. Apple's Beats EP On-Ear Headphones are also discounted by $30, dropping the price from $130 to $100. The Beats EPs are available in Blue, White, Black, and Red.

Apple's discount is rather unimpressive, as several third-party retailers regularly offer the Beats Pill+ and the Beats EP at that price point or lower. Amazon, for example, has the Beats Pill+ for $200, and Walmart and Best Buy both sell the Beats EP for $100.

Rumors earlier this week suggested Apple's BeatsX wireless headphones, introduced in October, would not ship out for two to three months. Apple confirmed rumors this morning with a website update that lists a February release date for the new earphones.

Originally meant to ship in the fall of 2016, the $149 wireless BeatsX headphones feature the same Apple W1 chip used in the AirPods, which also saw delays. Apple planned to ship AirPods in October, but needed "a little more time" before releasing them.

AirPods finally became available for purchase this morning with delivery dates as soon as next week, but limited supplies caused them to quickly sell out. AirPods purchased now will not ship out to customers until mid-January.

macOS Sierra 10.12.2, released this morning, features several key bug fixes and addresses an issue that has plagued some customers who purchased a new MacBook Pro with Touch Bar -- battery life.

Apple believes that the battery life indicator in macOS Sierra is ultimately inaccurate and has led to some confusion about battery performance, and so it has been removed in macOS Sierra 10.12.2.

Going forward, the battery icon in the Mac's menu bar will offer a look at remaining battery percentage, but it won't provide estimates on how long the MacBook Pro's battery will last. Here's what Apple said about it to The Loop:

Apple said the percentage is accurate, but because of the dynamic ways we use the computer, the time remaining indicator couldn't accurately keep up with what users were doing. Everything we do on the MacBook affects battery life in different ways and not having an accurate indicator is confusing.

Besides the apps we are working on all the time, there are a lot of things that are happening in the background that users may not be aware of that affects battery life.

MacBook Pro buyers have complained about getting less than 10 hours of battery life, reporting as little as three hours of battery life in some cases, but battery performance can vary significantly based on the apps and processes that are running.

Customers with poor performance may be using apps that are not optimized for the new MacBook Pro, and on the 15-inch machine, if an app engages the discrete GPU, battery life takes a significant hit. For MacBook Pro owners who are seeing bad battery life, it's worth checking the Activity Monitor to make sure the dGPU is not in use.

Spotlight indexing, iCloud photo syncing, and other behind-the-scenes processes can also have an impact on battery life, especially when a machine is new.

According to The Loop, Apple has done extensive battery life testing on the MacBook Pro with Touch Bar and continues to stand by its battery life estimates of up to 10 hours. It seems Apple believes reports of bad battery life are largely based on the faulty indicator, but there have been some real world tests that don't rely on the estimate and still show poor performance.

Apple says its new MacBook Pros can get up to 10 hours of battery life when browsing the web or when watching iTunes movies.

Apple today released macOS Sierra 10.12.2, the second update to the macOS Sierra operating system that launched on September 20. macOS Sierra 10.12.2 comes two months after the release of macOS Sierra 10.12.1, and has been in testing since October 31.

macOS Sierra 10.12.2 is a free update for all customers who are running macOS Sierra. The update can be downloaded using the Software Update function in the Mac App Store.

macOS Sierra 10.12.2 includes new emoji, introducing dozens of Unicode 9 characters like selfie, face palm, owl, shark, avocado, pancakes, bacon, and more, plus there are new profession emoji available in both male and female genders.

Apple has also updated the artwork on many existing emoji to make them look more realistic, and new color explosion wallpapers -- from the iPhone marketing materials -- have been introduced.

Along with these outward-facing changes, the 10.12.2 update includes several important bug fixes. A serious graphics issue that has been affecting some new MacBook Pro owners has been solved, and a bug that caused System Integrity Protection to be disabled, also impacting the new MacBook Pro, has been fixed. A full list of bug fixes and improvements is below:

- Improves setup and reliability of Auto Unlock
- Allows addition of a Chinese Trackpad Handwriting button to the Touch Bar Control Strip
- Adds support for taking screenshots of the Touch Bar using the Grab app or Cmd-Shift-6 shortcut
- Fixes an issue that caused the Touch Bar emoji picker to appear on the display
- Resolves graphics issues on MacBook Pro (October 2016) computers
- Fixes an issue where System Integrity Protection was disabled on some MacBook Pro (October 2016) computers
- Improves setup and opt-out experience for iCloud Desktop and Documents
- Fixes an issue with the delivery of Optimized Storage alerts
- Improves audio quality when using Siri and FaceTime with Bluetooth headphones
- Improves the stability of Photos when creating and ordering books
- Fixes an issue where incoming Mail messages did not appear when using a Microsoft Exchange account
- Fixes an issue that prevented installation of Safari Extensions downloaded outside the Safari Extensions Gallery
- Adds support for new installations of Windows 8 and Windows 7 using Boot Camp on supported Macs

macOS Sierra is the latest Mac operating system. It includes Siri support, Apple Pay for the web, Universal Clipboard, Apple Watch auto unlocking, improved iCloud Drive integration, Picture-in-Picture multitasking, and dozens of smaller features that can be found in our macOS Sierra roundup.

Apple has announced AirPods will be available for purchase at Apple Stores, authorized resellers, and select carriers next week, providing customers who did not quickly pre-order with a chance to buy the wireless earphones before the end of the year. Apple said stores will receive "regular AirPods shipments."

AirPods launched on Apple's website earlier today for $159. The all-new wireless earphones had an initial delivery estimate of around December 21 for many customers in the United States, but that date quickly slipped, and Apple is now quoting "4 weeks" for orders yet to be placed on its U.S. storefront.

AirPods are also estimated to ship in 4 weeks in Canada, where they are priced at $219. In Australia ($229) and the United Kingdom (£159), customers can still get earlier December 19 delivery as of the time this article was published. In Singapore, customers can get AirPods delivered by December 22 for $238.

In the Eurozone, AirPods cost €179. In Finland, France, Germany, Italy, Spain and the Netherlands, customers face a two-week wait for AirPods. Sweden, Denmark, Norway, and Japan also have 2-week estimates. In Hong Kong, it is 4 weeks. AirPods are available in more than 100 countries overall.