Apple has updated its System Status page to reflect that many users may be unable to access, purchase, or update apps on the App Store on iPhone, iPad, and Mac. Multiple other iCloud services are or were also experiencing downtime, including the iTunes Store, iBooks Store, iCloud Drive, and iWork for iCloud.
The issues began shortly before 7:00 a.m. Pacific and appear to be widespread, affecting customers in the United States, Canada, Europe, and elsewhere, according to social media posts. Apple TV services and Apple's Volume Purchase Program are also affected by the service issues.
Update (9:10 a.m. Pacific): Apple's System Status page shows that the App Store, iTunes, and other iCloud services have been restored.
A few Twitter users on the social network's Android app have begun to notice a dedicated GIF button within the Tweet composition box of the mobile client. Speaking with TechCrunch, Twitter user Phil Pearlman said that the new button lets users browse through current popular GIFs in a trending tab, or select a mood they're feeling to see resulting GIFs based on that emotion. So far the GIF button appears to only be showing up on Android, but if Twitter is planning a wide rollout, it should presumably come to iOS as well.
Pearlman wasn't the only Twitter user to see the GIF button appear within the Android app, with quitea fewpeople mentioning it over the past day. It's also been disappearing for just as many who got to briefly test the feature out, with a coupleusers -- including Pearlman -- noticing the button suddenly disappearing from the app.
Besides a playful GIF of its own, Twitter didn't respond to comment on the possible large-scale rollout of a GIF button feature for the service's mobile app. Given that many users already go through the laborious process of searching for GIFs online and inserting them into tweets through the Media option, it makes sense for the company to begin streamlining that process.
Update 2/17: Twitter has confirmed that "GIF Search" is officially coming to iOS, Android, and Twitter.com users "over the coming weeks."
Apple Pay is now available at more than 2 million retail locations, with merchants such as Crate & Barrel, Chick-fil-A and Au Bon Pain set to accept the system in stores imminently, reports The Business Times.
Online clothing retailer Zappos.com also added Apple Pay to its iPhone and iPad apps on Tuesday, following a number of requests from customers to use the feature.
The announcement by Apple comes alongside news that the mobile payment service exceeded the company's goal to make it available at 1.5 million locations by the end of 2015. In-app purchases using the service also more than doubled in the last six months of 2015 compared with the first half, says the company.
Despite the upbeat announcement, Apple still has work to convince U.S. customers to use Apple Pay at retail stores. According to a survey by consumer researcher Pymnts and InfoScout, 16.6 percent of people who own newer iPhones tried Apple Pay in October, an increase from 9 percent in November 2014.
Apple today updated its Apple Music app for Android users, adding a new feature that allows them to save downloaded songs to an SD card on compatible smartphones. "You can now keep more music offline," reads the update note.
Several Android-based phones allow users to upgrade their storage using SD and microSD cards. As The Verge points out, with the ability to save downloaded content, Android users can potentially have access to more music than iOS users who are limited to a maximum of 128GB of storage on iPhones and iPads.
Today's Android update also adds a full schedule for Beats 1 shows and it includes My Music options for browsing by Composers and Compilations, features previously available to iOS users.
Apple Music for Android first launched in November, marking Apple's first major app for Android users. The Android-based app, available in all the countries where Apple Music for iOS is available, allows Android users to subscribe to the Apple Music service.
The Android Apple Music app, which remains in beta, can be downloaded from the Google Play Store for free. It comes with a free three-month Apple Music trial.
Apple today added 20 new Flyover locations to Apple Maps on Mac and iOS, highlighting landmarks and features across several countries including France, Italy, Japan, Australia, Switzerland, Austria, Germany, the UK, South Africa, and the United States.
For those unfamiliar with the Flyover feature in Apple Maps, it lets users see photo-realistic 3D videos of select locations, with tools for zooming, panning, and rotating to get a closer look at notable landmarks and points of interest. Some of the locations listed may have previously been available as Flyover destinations, but were just added to Apple's list of Flyover locations.
The full list of new Flyover locations is available below:
Adelaide, Australia
Amiens, France
La Rochelle, France
Nantes, France
Toulouse, France
Berne, Switzerland
Bremen, Germany
Columbus, Ohio
Louisville, Kentucky
South Bend, Indiana
Springfield, Missouri
Tucson, Arizona
Dresden, Germany
Eindhoven, Netherlands
Johannesburg, South Africa
Middlesbrough, UK
Salzburg, Austria
Taormina, Italy
Toyoma, Japan
Virgin Islands
Flyover was first introduced in 2012, but over the last four years, Apple has steadily added new Flyover locations to the Maps app. In 2015, Apple updated some major Flyover locations with real-time animated landmarks, making the Flyover experience even more immersive. Many Flyover locations have an additional City Tour feature that walks users through different landmarks in each city.
Along with new Flyover locations, the Maps app has been updated in Taiwan and Finland. In Taiwan, iOS users now have access to traffic information, and in Finland, the Nearby feature introduced in iOS 9 is now active, allowing users to get information on local businesses located near them.
Apple was today found guilty of willfully infringing on four patents in an ongoing dispute with VirnetX and has been ordered to pay $625 million in damages, reports CNBC.
The patents in question relate to virtual private networking (VPN) protocols and in today's ruling, the jury decided that Apple's FaceTime and iMessages service, along with the iOS devices that support those services, infringe on VirnetX's intellectual property.
The patent dispute between Apple and VirnetX dates back to 2010, with a jury initially awarding VirnetX $368 million in 2012 after Apple was found guilty of infringing on VirnetX patents. That decision was thrown out in September of 2014 after the damages were found to have been incorrectly calculated, but a damages retrial that started last week led to the decision handed down this afternoon.
VirnetX originally requested $532 million in damages, an amount that grew to $625 million taking into account the willful infringement ruling.
Ahead of the jury's decision, CNBC says Apple filed a request asking U.S District Judge Robert Schroeder to declare a mistrial, accusing VirnetX of misleading and confusing the jury during its closing arguments. Schroeder has not yet made a ruling on the request.
Sony, the manufacturer behind many of the camera sensors used in Apple's iOS devices, recently confirmed that its dual-lens camera platform will be featured in devices from "major smartphone players" in 2016. The information was shared by Sony CFO Kenchiro Yoshida during the company's recent Q3 2015 earnings call and was highlighted by Xperiablog.
Sony's camera technology is used by a wide range of smartphone manufacturers, including Apple, and Yoshida declined to name specific companies that would take advantage of Sony's dual-lens camera platform. Dual-lens technology has previously been used in smartphones such as the HTC M8, but it may soon become a more popular option following rumors that Apple plans to incorporate a dual-lens system into its iPhone 7 Plus.
iPhone 7 mockup with dual-lens camera system (Image: Computer Bild)
Apple is said to be planning to use dual-lens technology it acquired from Israeli camera company LinX in the iPhone 7 Plus, but Apple may still be incorporating Sony sensor components into its camera module. Apple is also said to be testing dual-lens camera samples from a range of manufacturers in Taiwan, Japan, and China.
According to Yoshida, dual-lens camera systems will be coming from multiple major smartphone manufacturers this year, but because of slowdowns in the high-end smartphone market could impact production, 2017 will be the year when the dual lens camera platform really takes off.
Well, for next year, our so-called dual lens - dual camera platform will be launched by, we believe, from major smartphone players. However, as I said previously, recently, our smartphone market is growing and particularly, our high-end smartphone market is now slowing down. So, that may impact the demand or production schedule of dual camera smartphones by the major smartphone manufacturers. So, we believe the real start, the takeoff of smartphone with dual lens camera will be in the year of 2017."
Rumors have suggested Apple is planning to incorporate a dual lens camera system into the iPhone 7 Plus to differentiate it from the iPhone 7, which will continue to offer a more traditional single-lens camera. Should Apple follow through with its plans, its first dual-lens system will debut towards the end of 2016, likely in September.
The launch of the iPhone 7 is still multiple months away, but details about the new device have been steadily trickling out. Yesterday, MacRumors shared information on the device's design, which is expected to be similar to the iPhone 6s design but with a flush rear camera and no antenna bands across the back. Other rumors suggest it will have improved water resistance and no headphone jack.
Pebble today announced multiple updates for its line of Pebble smart watches, introducing new messaging options and new health features for Pebble owners.
Pebble owners who use iOS devices are now able to reply to incoming text messages with custom messages instead of the standard canned responses. Custom text replies are available to all iOS users who have text replies enabled from a compatible carrier.
Pebble Health, the fitness tracking app Pebble introduced in December for Pebble Time watches, has a new API that lets Pebble Health stats be added to apps and watch faces. The health tracking feature is also more accurate and is able to show distance in kilometers or miles.
New Pebble Time Firmware 3.9 introduces incoming MMS messages with descriptive icons and text, and it introduces speed improvements for Pebble Time and Time Steel. There's also an improved Watch-Only mode, which introduces better power saving options when the watch battery is critically low.
The update is available through the Pebble Time iOS app, available from the App Store for free. [Direct Link]
Square has announced that its new NFC reader that enables small businesses to accept Apple Pay, Android Pay, and other contactless payments can now be purchased from Apple online or in U.S. stores for $49.
The reader is compatible with NFC-equipped smartphones, including the iPhone 6 or newer, and contactless EMV chip debit and credit cards based on technologies like American Express ExpressPay, MasterCard PayPass, and Visa payWave.
The small square-shaped reader functions like other NFC-enabled payment terminals, allowing users to wave an iPhone, paired Apple Watch, or contactless EMV chip card near the reader for a few seconds to complete a purchase.
The NFC reader, which connects wirelessly with iOS and Android devices via Bluetooth, also works with EMV chip cards that are inserted for Chip-and-Signature payments. Square includes a magstripe reader in the box for accepting traditional swipe payments as well.
Apple Pay is accepted at more than 1 million locations in the U.S., but its early rollout has mostly been limited to larger franchises. Square's new NFC reader, and similar products, will help expand Apple Pay to smaller businesses across the country.
Apple today launched its annual "Back to School" promotion in Australia and New Zealand, offering higher education students, faculty members, parents of students, and select other staff a free pair of Beats Solo2 on-ear headphones with the purchase of a qualifying Mac with education pricing between February 3 and March 21.
Eligible models include the iMac, MacBook, MacBook Pro, MacBook Air, and Mac Pro, including configure-to-order versions, while the Mac mini and refurbished Macs do not qualify for the offer. The eligible Mac must be purchased from the online Apple Store for Education or by calling 133-622 in Australia or 0800-692-7753 in New Zealand.
The qualifying student or faculty member will receive one pair of free Beats Solo2 on-ear headphones in Gloss Black, Gloss White, Gloss Red, or Gloss Blue, as an instant credit. Apple also offers a credit of AU$259.95 or NZ$339.95 for Beats Solo2 Wireless on-ear headphones, with the customer responsible for paying the remaining difference.
Apple's "Back to School" promotion in the U.S., Canada, Europe, and elsewhere last July and August also offered students a free pair of Beats Solo2 headphones with a qualifying Mac purchase. Last year, students in Australia and New Zealand were offered an Apple gift card worth between $25 and $100 with the purchase of a qualifying Mac, iPad, or iPhone.
Fitbit today announced the "Fitbit Alta," a new device in its fitness-focused wearable lineup that the company aims to be the intersection between personalized style and in-depth activity tracking. As with all Fitbits, the Alta will track a user's daily activities, exercise, and sleep, but now the band includes "Reminders to Move," which will push notifications to the wrist when you've been stationary for an extended period, similar to the Apple Watch's standing notifications.
Thanks to Reminders to Move, the Alta will keep users active by encouraging the completion of a "mini step goal" of 250 steps every hour, or about 2-3 minutes of walking time. Additionally, the new band automatically tracks workouts without needing to tell the Alta when one has begun or ended, and all of your activity data syncs to the companion Fitbit app to keep watch over daily and weekly exercise goals.
Fitbit's new wearable also has a few band accessories to choose from, including a $29.95 Classic Band, $59.95 Leather Band, and $99.95 Metal Bracelet. Each band surrounds the Alta's OLED display, which lets users tap through succinct readouts of their daily calorie burn, sleep stats, and recent notifications. The screen can also be customized with unique clock faces, similar to the company's "Blaze" activity tracker, which it announced last month.
The Classic Band (left), Leather Band (middle), and Metal Bracelet (right)
The Alta will be able to support call, text, and calendar notifications through vibrating alerts, and should last up to 5 days on one battery life, according to Fitbit. Although it won't be released until sometime in March, those interested can pre-order the Fitbit Alta for $129.95 starting today on the company's website. The Classic Bands will be available at launch, but the Metal Bracelet has a summer release window and the Leather Band is "coming soon."
T-Mobile has introduced a new Family Match promotion that offers families four lines of unlimited talk, text and LTE data for $150 per month. The carrier is also offering families four lines with unlimited talk and text, plus 10GB of LTE data per line, for $120 per month.
For a limited time, we are amping up our Family Match data plans so you get more data for the same price. Now get 2 or more lines of Unlimited 4G LTE for the price of a 10GB plan, or 10GB for the price of 6GB. PLUS, customers loved our 4th Line Free promotion so much that we brought it back! For a limited time, customers on a Simple Choice Family plan can get a 4th line free.
The limited time offers are available for new and existing Simple Choice and T-Mobile@Work customers with 2-12 lines, and the promotion can be combined with T-Mobile's other offers, including Binge On, Data Stash, JUMP! On Demand, Mobile Without Borders, and Music Freedom. T-Mobile will also pay up to $650 of your early termination fees if you switch to their carrier from AT&T, Verizon, or Sprint.
The new Family Match plans are available at T-Mobile stores across the U.S., online, or by calling 1-877-413-5903.
The New York City Landmarks Conservancy today announced that Apple has won its 2016 Chairman's Award, due to the Cupertino company's preservation and restoration of a few architecturally important locations within New York City (via iFun.de) [Google Translate].
The Chairman's Award began in 1988 to recognize "exceptional commitment to the protection and preservation of the rich architectural heritage of New York." Apple will officially receive the award at the Chairman's Luncheon on March 9.
Apple acquired firmware security company LegbaCore in November 2015, according to security researcher Trammell Hudson, who revealed the acquisition in his presentation at the 32C3 conference in December. LegbaCore's goal, according to founder Xeno Kovah, is "to help build systems that are as secure as we know how to make."
In November, Kovah and fellow LegbaCore founder Corey Kallenberg revealed that they had joined Apple as full-time employees. Just a couple days before that, LegbaCore's website announced that it would "not be accepting any new customer engagements", noting that the website would remain up "to serve as a reference for LegbaCore's past work."
LegbaCore had collaborated with Hudson on Thunderstrike 2, the first firmware worm to affect Mac computers. The malware is impossible to remove, resistant to both firmware and software updates. LegbaCore and Hudson had alerted Apple to Thunderstrike 2's vulnerabilities and Apple began work on fixes, issuing one in June 2015.
On Twitter, Kovah said that Apple began discussions with LegbaCore after the consultancy's presentation in summer 2015. It soon became clear to Kovah and Kallenberg that Apple had "some *very* interesting and highly impactful work" that the two could participate in. They were eventually convinced to wind down LegbaCore's existing contracts and begin work at Apple.
What did Apple hire us to do? We can’t say. :) Well, we can probably say something like “low level security” (I don’t know our job titles)
— Xeno Kovah (@XenoKovah) November 10, 2015
While LegbaCore is a security consultancy firm that doesn't own any specific technology, it's likely Apple will use Kovah and Kallenberg's talent and knowledge to help improve firmware and software security in future iterations of Apple's various hardware and software products. LegbaCore's work includes research on Thunderstrike 2, "dead code" for BIOS attacks and more.
SwiftKey, the company behind the popular third-party SwiftKey Keyboard for iOS and Android devices, is being acquired by Microsoft, reports Financial Times. Microsoft is said to be purchasing SwiftKey for $250 million in a deal that will be announced imminently.
The SwiftKey keyboard has been available on Android devices since 2010, expanding to iOS in January of 2014 through the SwiftKey notes app. When Apple included support for third-party keyboards in iOS 8, SwiftKey was one of the first companies to produce a keyboard replacement app.
SwiftKey's keyboard is notable for its word prediction tools, incorporating artificial intelligence and machine learning to make custom word predictions based on what a user has previously written. Microsoft will likely use SwiftKey's technology to bolster its own AI-based products, including its Word Flow keyboard and virtual assistant Cortana.
Accessory maker Zagg, known for its InvisibleShield screen protectors and other Apple-related accessories, today announced an acquisition of mophie, a company that makes external battery packs and battery cases for Apple's iOS devices.
According to a press release from Zagg, its acquisition of mophie will allow it to be the market share leader when it comes to battery cases, external batteries, screen protection, and tablet keyboards. Zagg has paid $100 million at deal closing for mophie, with a caveat that additional money may be paid out based on earnings over a 12 month period from April 1, 2016 to March 31, 2017.
"This strategic combination of two industry innovators with complementary product, brand and distribution platforms will enable us to deliver increased value for our customers and shareholders," said Randy Hales, President and Chief Executive Officer of ZAGG. "We see numerous opportunities to drive revenue growth and increase profitability by leveraging the strengths of both organizations to strengthen product development, improve brand presence, and expand distribution."
Going forward, Zagg will keep the mophie brand intact, continuing to sell mophie products under the mophie brand name. Zagg says mophie will retain its identity, messaging, and strategy, but cross-branded protects, like a Zagg tablet keyboard powered by a mophie battery, are possible in the future.
There's sometimes a stigma against purchasing refurbished electronics because many companies don't have rigorous quality control programs for refurbished devices, but that's not the case with Apple. Some companies may sell refurbished items with cosmetic defects and other issues, but Apple's refurbished products available from its online store are "as good as new" products, but with a lower price tag.
Every refurbished iPad, iPhone, Mac, Apple TV, or Apple accessory Apple sells goes through a certification process that ensures full functionality, and with iOS devices, each one gets a new outer shell and a fresh battery. All refurbished products come with a 1-year warranty, just like new devices. Note that you can get refurbished or used Apple products at steeper discounts from third-party retailers, but it's only Apple that offers a rigorous refurbishment process and inspection.
As long as you can wait a few months to pick up an Apple product, there's virtually no downside to purchasing a refurbished model. The quality is superb and the price savings can be worth the wait. This guide covers all the ins and outs of refurbished products, from release timelines and prospective price savings to warranty information and stock information.
What is a Refurbished Product?
The products sold in Apple's online refurbished store are pre-owned products that have been returned to Apple by customers who ran into some kind of defect, such as a faulty SSD on a MacBook Pro or dead pixels on an iPad's display. They may also be products that customers have elected to recycle through Apple's recycling program or products that were unwanted and returned even in perfect condition.
Apple repairs these products and replaces all faulty parts before offering them for sale again through the online refurbished site. Refurbished products are only available through Apple's website and are not offered within retail stores.
Refurbished Products Available From Apple
Apple offers a wide range of refurbished products in its online store, from Macs and iPads to the Apple TV and Apple Watch. Refurbished products range from stock models to those that have been custom built with upgraded parts through Apple's custom build-to-order options. A full list of products that can be purchased at a discount is below:
Apple sells refurbished products that are both current-generation machines and machines from previous years that are now discontinued, and with different configurations and capacities.
Stock Fluctuations
The stock on Apple's refurbished site is based on what people return or have replaced. That means the refurbished products that are available are constantly fluctuating and are only available in very limited quantities. It also means many of the Macs that are available may not be stock machines, instead featuring various upgrades to hardware like RAM, SSD storage, and processors.
Purchasing a refurbished Mac can be confusing because Apple offers older machines right alongside newer machines. It's often difficult to tell the difference between processors and other hardware between years, especially for those who don't keep up with what's new in Apple's yearly refreshes.
Before making a purchase from the refurbished store, make sure to thoroughly read all product descriptions and research the hardware in the machine to make sure that it meets your needs. Many older Macs continue to be capable options that will last for many years, but there can be some notable differences in both performance and included features.
Getting a specific Mac or iPad from the refurbished store may mean waiting for several days to several weeks and frequently checking for new stock of the desired model. When planning to buy from the refurbished store, it's best to assume there will be a wait involved, especially if you're looking for exact custom options and upgrades.
There are some useful sites that can help you keep an eye on stock in Apple's refurbished store, sending an alert whenever a desired model is added. Refurb.me displays each product Apple has in stock, lists the date a specific model was last available, and lets users set up an alert to be notified when a particular model is back in the store. Refurb.me includes availability statistics and pricing history, which are both useful tools when choosing a refurbished product to purchase.
Refurb Tracker lets you select specific product categories to watch, with notifications available through email or an RSS feed. Refurb Tracker and Refurb.me both support tracking refurbished products in all of the countries where Apple has a refurbished online store, and they're excellent resources for finding the exact refurbished device that you want.
Apple's Pricing
The main reason to purchase a refurbished Apple product is for the hefty discount, which drops the prices on both current-generation Macs and iPads and older now-discontinued machines. Discounts on iPads and Macs generally range from 15 to 20 percent, but on rare occasions prices, can drop by as much as 25 percent. The older a machine is, the lower the price will be.
On many models, Apple includes the discount percentage and the exact amount saved, but for others, including older Macs, manual price comparisons will need to be made. Prices take into account the hardware upgrades included in refurbished built-to-order Macs.
For iPads and iPhones, most discounts range from 14 to 17 percent off, dropping the price from $50 to $140 off of the original cost. On some higher-end older cellular models, discounts are higher, ranging up to 22 percent off.
In most cases, Apple's refurbished prices aren't going to beat the discounts you can get from unofficial third-party sites that offer refurbished machines, but they are going to be more affordable than new machines. Apple's refurbished discounts also often beat sale prices on newer products available from third-party retailers like Best Buy, MacMall, and Amazon.
How does Apple Test Refurbished Products?
On its website, Apple outlines the rigorous testing procedures that are used to confirm each and every product is in full working condition and free from blemishes and other cosmetic defects.
Apple says its refurbishment procedures use the same basic technical guidelines that are used during its Finished Goods testing procedures for retail products. Here's the general refurbishing process Apple follows:
Each product is tested to make sure it is in working condition. This phase includes several tests, such as full burn-in testing for displays.
Defective modules identified during the testing process are replaced with functional parts.
iPads, iPhones, and iPod touches receive brand new batteries and new outer enclosures, ensuring there will be no cosmetic damage.
Each product is thoroughly cleaned and inspected by Apple employees.
Current software is installed on the device, and each product ships with its original operating system software and the custom software offered with it.
Following the cleaning, products are repackaged with their appropriate cables and manuals in new plain white boxes.
Apple assigns the product a new refurbished part number and a new serial number.
The product undergoes another quality assurance inspection before being given the okay to be sold to the public.
Packaging
A refurbished product sold by Apple is nearly indistinguishable from a new product, aside from the packaging. Apple's refurbished products come in a plain white box with an "Apple Certified Refurbished" guarantee and the name of the product on the front. In contrast, Apple's retail packaging often includes eye-catching images of the product.
Inside the box, refurbished products and new products include the same cables and manuals.
Warranty and Apple Care
Apple's warranty policy for refurbished Macs and iPads is one of the main reasons why there's no downside to purchasing a refurbished item.
Apple sells all of its refurbished products with the same one-year warranty and 90 days of phone support that it offers with all of its standard retail products. That means if something goes wrong with a refurbished product during the first 365 days after you buy it, Apple will fix the issue at no cost or offer a free replacement.
Refurbished products can be serviced at an Apple retail store, via mail, or through an Apple Authorized Service Provider.
AppleCare+ can be purchased alongside refurbished products, extending the warranty period. For Macs, purchasing the AppleCare+ Protection Plan extends warranty coverage and telephone support to a full three years (or more with a subscription), regardless of the year the Mac was originally released. Apple will fix any manufacturing issues that arise, including faulty batteries that retain less than 80 percent charge. Two incidents of accidental damage per year are also included.
With the iPad and iPhone, purchasing the AppleCare+ protection plan extends warranty coverage and telephone support to at least two years. It also covers two incidents of accidental damage per year, each subject to a service fee (plus applicable tax) for repair or replacement. Accidental damage covers anything from water exposure to shattered displays due to drops, while Apple will fix manufacturing problems, including a faulty battery, at no cost.
New Releases
When a new Apple product is released, it does not become available for purchase from the refurbished store for several months. Most products are available after a three or four month wait, but refurbished versions of products with supply constraints may not be available for six to nine months after launch.
Customers who are planning to wait to purchase a refurbished version of a newly launched product should plan to delay their purchase for at least three months and longer with the iPhone. It often takes Apple more than a year to make refurbished versions of new iPhones available for purchase.
Shipping and In-Store Pickup
Refurbished products can be shipped directly to your home address or shipped to a local Apple Store for in-store pickup. Refurbished models are never in stock for same-day pickup at a retail store because they come from a central warehouse, but shipping often takes just two or three days.
Country List
Apple certified refurbished products are available in multiple countries, not just the United States. Here's a full list of the countries where Apple operates an online refurbished store:
Australia
Austria
Belgium
Canada
China
France
Germany
Hong Kong
Ireland
Italy
Japan
Netherlands
New Zealand
Norway
Singapore
South Korea
Spain
Switzerland
Taiwan
United Kingdom
United States
Refurbished iPhones
The iPhone is Apple's most popular product, so the company undoubtedly receives a huge number of faulty iPhones. While Apple offers iPhones on its refurbished website, the company also sometimes uses refurbished iPhones as under-warranty or out-of-warranty replacements for customers who run into issues with their devices.
There is nothing wrong with receiving a refurbished iPhone as a replacement for a retail device as these are closely inspected by Apple, but some customers prefer to know what kind of device they're receiving when getting an iPhone repaired or replaced.
The answer lies in the model number of the iPhone, which can be found by going to General --> About in the Settings app and checking the first letter of the model number.
M - Retail Unit
N - Replacement Unit (Can be refurbished)
P - Personalized Unit
F - Refurbished Unit
M always denotes a new retail device, while N is used for iPhones that have been earmarked by Apple for replacements. These can be new devices or refurbished devices. Apple's use of "P" and "F" is less clear, but "N" and "M" appear to be regularly used based on our research of refurbished iPhones.
Another method of determining whether an iPhone has been refurbished is through checking the Lifetime cellular usage. When resetting Cellular statistics, the Lifetime metric does not change, even on a device that's been wiped or had a new operating system installed.
Open the Settings app.
Navigate to "Cellular."
Scroll down to "Call Time."
Check the "Lifetime" call time.
On a new device, this should be at zero or close to it - sometimes there are minutes on a new device due to factory testing.
Buying Refurbished Products From Third-Party Resellers
Apple's online refurbished store is the only source for official refurbished products certified by Apple. No third-party retailers are permitted to sell machines that have been guaranteed by Apple's refurbishing process.
You may see other sites such as Amazon, Best Buy, Gazelle, Mac of All Trades, and others offering refurbished Macs at low price, but these do not come with the same warranty and have not been tested by Apple. Refurbished Macs purchased from third-party resellers will include more limited warranties and are not be eligible to receive one year of free support from Apple.
Refurbished machines from third-party sites may come at a much lower cost, but the savings may not be worth it should a major problem surface down the road. If purchasing from a third-party site, aim for a retailer that offers a 90-day or more warranty and a guaranteed inspection process.
Bottom Line
If you plan on purchasing an Apple product and don't mind waiting until a few months after it's released, there's no reason to choose a new device over a refurbished device. With enough patience, you can find the exact model you're looking for, and the process goes even quicker if you have some flexibility on specs that could vary due to build-to-order upgrades.
By purchasing a refurbished product directly from Apple, you can save up to a couple hundred dollars and get the same benefits you get with a brand new Apple product, including a guaranteed inspection process and a 1-year warranty.
You may save more cash purchasing a refurbished machine from a third-party retailer, but do so with caution -- there's less protection if something goes wrong.
Apple's iPhone 7 isn't expected to launch until the usual September timeframe, but we're starting to get our first hints of what we might be able to expect for the new device. According to a source who has provided reliable information in the past, the iPhone 7 body will appear very similar to the design used for the iPhone 6 and 6s, with two significant exceptions.
The first involves the rear camera, which protrudes slightly on the iPhone 6 and 6s. On the iPhone 7, the camera is said to sit flush with the rear casing, enabled by a thinner camera module. Recent rumors have indicated Apple is considering equipping the iPhone 7 Plus with a dual-lens rear camera, but the smaller iPhone 7 is expected to include a more traditional camera.
Mockup of iPhone 7 case showing flush rear camera and no antenna bands across rear
The other significant change with the body of the iPhone 7 is the removal of antenna bands across the rear, allowing for a cleaner all-metal look on the back. Antenna bands at the sides and around the top and bottom edges are said to remain, however.
Our source has been unable to confirm whether the device as a whole will be thinner than the iPhone 6 and 6s, although any thickness reductions would be expected to be slight, and many users (particularly those who use their devices without cases) will likely find the flush rear camera to be a significant improvement even if other dimensions remain the same.