MacRumors

Following the announcement of Apple's annual fundraising for World AIDS Day this morning, USA Today has now published a new interview with CEO Tim Cook, discussing the lengths Apple goes to in support of projects like PRODUCT(RED) and what it means to Cook personally. The fundraising will donate $1 to (RED)'s fight against AIDS for every purchase made with Apple Pay in an Apple Store, on Apple.com, or through the Apple Store app from December 1-6.

Cook said that the company "wanted there to be something for everyone" in terms of donating, learning about the issue at hand, or simply being excited for a new Apple accessory launch. There are four new PRODUCT(RED) items, including an iPhone 7 Smart Battery Case, iPhone SE Case, Pill+ Portable Speaker, and Beats Solo3 Wireless On-Ear Headphones. (RED) CEO Deb Dugan said that the company, combined with Apple's spotlight on the issue, has positively impacted the lives of 70 million individuals suffering from HIV/AIDS.

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"We put our weight behind lots of things in the civil rights area," says Cook. "Similarly, I think it's key that people think about what they stand for and help their communities. We always say that we want to leave the world better than we found it. So, we try to thoughtfully decide how we can do that."

The topic of Donald Trump's upcoming presidency is briefly touched upon, centering around the possible negative ramifications for Apple and other more left-leaning tech companies. When asked if he's concerned whether Trump supporters would denounce Apple because of its anti-Trump viewpoints, Cook remained adamant that Apple -- and any company -- should retain a strong central value system, whether or not those values misalign with some of its customers.

"Of course corporations should have values, because people should have values," says the soft-spoken tech leader, who has been vocal on a range of civic issues, from gay rights to privacy rules. "And corporations are just a bunch of people."

Cook was also asked to address critics who claim that his stance domestically on certain issues, namely gay rights, is hypocritical given that homosexuality is a crime "in about a fifth of the 100-plus countries Apple does business in." Another point claims that the company's political leanings help generate more sales towards its younger millennial customer base.

Cook responded:

"We'll always help the most people through our products, because they empower people to do great things themselves," he says. "But this (RED) partnership allows us to touch a group of people we normally wouldn't. Sub-Saharan Africa is not a big marketplace for us. This is about trying to lift people up."

"We haven't shied away from being visible on a number of topics, and if it's something in our wheelhouse, we'll always be visible and stand up to protect as well as advance people's rights," he says.

Apple and Tim Cook have supported, and fought for, a number of movements and causes over the years, most recently holding a fundraiser for Hillary Clinton, fighting for user privacy and security against the FBI, and marching in annual support of LGBT rights during the Pride Festival in San Francisco.

Cook's final note on Apple's bold stances was that he and the company don't intend to stop moving forward in the fight for acceptance, inclusiveness, and support in all of these areas and more. "Every generation has a responsibility of expanding the definition of those rights, to move forward. So we'll very much continue to do that."

Check out the full USA Today interview with Tim Cook here.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Apple ranks highest in customer satisfaction among wireless router manufacturers, according to a new study released by J.D. Power today.

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The accolade comes just nine days after a report said Apple has ceased development of its AirPort routers and reassigned engineers working on the products to other teams. Apple continues to sell the AirPort Express, AirPort Extreme, and AirPort Time Capsule, last released in 2013, but future updates appear unlikely.

Apple beat out all other wireless router vendors with a score of 876, based on a 1,000-point scale, followed by ASUS at 860, D-Link at 856, and TP-Link at 854. Apple was the only company to receive a 5-star Power Circle consumer rating, which places it "among the best" according to J.D. Power.

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The report, based on responses from 3,037 consumers, measured overall satisfaction across 10 factors, listed in order of importance: Wi-Fi range; reliability; speed of upload/download; restore connection easily; security capabilities; price; ease of use; variety of features; intuitive user interface; and customer service.

Related Forum: Networking

Netflix this morning announced that offline viewing of its shows is now available to users around the world on the service's mobile app. The launch follows reports from over the summer that offline viewing would be coming to Netflix "by the end of the year."

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Now, users will be able to click a "download" button next to each episode in preparation for the times they won't be connected to the internet. The company said that many popular shows are already available to download -- including Orange is the New Black and The Crown -- with more coming soon.

Netflix members worldwide can now download in addition to stream great series and films at no extra cost.

While many members enjoy watching Netflix at home, we’ve often heard they also want to continue their Stranger Things binge while on airplanes and other places where Internet is expensive or limited. Just click the download button on the details page for a film or TV series and you can watch it later without an internet connection.

Any Netflix subscriber will have access to offline downloads, and the update will be available today to both the iOS [Direct Link] and Android versions of the mobile Netflix app. Netflix also tweeted out a video to celebrate the launch of downloading and watching "your favorite stories" while offline.

Update: You can check out every show and movie available to download within the Netflix app by tapping the navigation menu in the top left corner, then choosing "Available for Download." Netflix's Help Center has more information as well.

Tag: Netflix

Readdle today announced that its popular Spark email client for iOS devices is expanding to Apple's Mac lineup with the launch of Spark for Mac.

Like Spark for iOS, Spark for Mac includes a Smart Inbox feature, which intelligently organizes email into different categories (Personal, Notification, and Newsletters), to make sure important messages are always highlighted first.


Learning capabilities allow Spark to be told when an email is important, and the next time a similar message is received, it'll send a notification. Spark's Smart Notifications are designed to make sure you only get a notification when you get a message worth being alerted about.

Spark for Mac includes natural language search, so it responds to commands like "Find all my emails with PDFs," or "Find the email from Eric last Tuesday," and there are deep customization tools for personalizing Spark to meet your needs.

Other Spark features include Quick Replies, Touch Bar support, snooze capabilities, and cross-device syncing.

Spark for Mac is available from the Mac App Store starting today. Like Spark for iOS, Spark for Mac is a free app. [Direct Link]

Update: Readdle says the launch has been delayed, as Apple's approval of Spark for Mac is still pending.

Update 2: Spark for Mac is now available for download from the Mac App Store.

Tags: Readdle, Spark

Apple has announced it will once again honor World AIDS Day by donating $1 to (RED)'s fight against AIDS for every purchase made with Apple Pay at an Apple Store, on Apple.com, or through the Apple Store app, up to a total of $1 million, starting tomorrow through December 6.

“The gift of life is the most important gift that anyone can give,” said Tim Cook. “Thanks to the vision and dedication of (RED), an AIDS-free generation is within our reach. We want to leave the world better than we found it, and that’s why our longtime partnership with (RED) remains so important to us.”

Bank of America will likewise make a donation for every Apple Pay transaction made using its cards, also up to $1 million, on December 1-7.

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Apple is also releasing new PRODUCT(RED) products, including an iPhone 7 Smart Battery Case and iPhone SE Case, alongside the Pill+ Portable Speaker and Beats Solo3 Wireless On-Ear Headphones, all of which are or will be available today. A portion of proceeds raised from these products support The Global Fund.

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Meanwhile, for the next week, a number of popular App Store games will be offering limited-edition, custom (RED) content. All proceeds from the associated in-app purchases will go to The Global Fund. The 20 apps set to participate:


• Angry Birds 2
• Angry Birds POP!
• Best Fiends
• Best Fiends Forever
• Boom Beach
• Candy Crush Jelly Saga
• Clash of Clans
• Clash Royale
• CSR2
• Episode

• Farm Heroes Saga
• FarmVille: Tropic Escape
• FIFA Mobile
• Hay Day
• MARVEL Contest of Champions
• PewDiePie’s Tuber Simulator
• Plants vs. Zombies Heroes
• SimCity BuildIt
• War Dragons
• YAHTZEE With Buddies

In the United States, Apple is offering a free iTunes download of The Lazarus Effect, the documentary about the mission of (RED). Meanwhile, 100 percent of U.S. proceeds raised from The Killers’ holiday album Don’t Waste Your Wishes, exclusively available on iTunes, will go to The Global Fund.

Apple says customers around the world can also easily donate directly to (RED) through iTunes to join the fight against AIDS. Meanwhile, a record 400+ Apple retail stores around the world will once again turn their logos red or feature (RED) window decals on December 1 to raise visibility for World AIDS Day.

Update: The PRODUCT(RED) iPhone 7 Smart Battery Case ($99.00) and iPhone SE Leather Case ($39.00) are now available to order on Apple.com. At the time of writing, delivery dates are stretching between December 5-7 for the iPhone 7 case and December 2-5 for the iPhone SE case.

Schools in the U.K. should reduce the use of iPads during lessons because some children are using them to bully and harass others, according to a government minister (via The Telegraph).

Edward Timpson, the Minister for Children and Families, claimed a number of schools were letting children spend too much time using iPads and said that headteachers should use their powers to confiscate them if they are being used "inappropriately".

iPad Education
Timpson told peers on the House of Lords Communications Committee:

"A problem in a number of schools which we've sought to address is the iPad or the tablet coming into schools and it forming far too much of the school day's activities of children and it being used inappropriately for some of the bullying and harassment that we know sadly goes on the back of it.

"That's why we've strengthen the powers of headteachers to confiscate and remove material and so on."

Timpson argued for a "technology balance" to ensure that teachers still interact with pupils and avoid a "battleground" between children and their tablets.

"Children will be spending more of their life living through a tablet. It is the direction we now know is going to be taking hold for the foreseeable future and we have to respond to that," he said.

Over 90 percent of U.K. teenagers have mobile phones, according to The Telegraph. Meanwhile, a study by the London School of Economics found that an outright ban on the devices in schools saw test scores rise by an average 6 percent.

In England, there is no government policy on the use of mobile phones in schools, which are left to set any restrictions themselves.

Apple Music global marketing executive Bozoma Saint John gave a brief interview at Fortune's Most Powerful Women Summit on Tuesday where she spoke about how self-confidence was crucial in her rise to prominence at Cupertino.

Known as "Boz" to her friends, Saint John joined the Apple team when the company acquired Beats Music in 2014. After her fun and memorable on-stage demonstration of the new Apple Music features at WWDC 2016 – not to mention her appearance in a recent Apple Music ad alongside senior Apple VP Eddy Cue – she has since become the recognized "head diva" for Apple's music services.

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Emigrating from Ghana to Colorado at the age of 13, Saint John told technology reporter Leena K Rao that her height for such a young age and her skin color made it all but impossible to hide amongst her peers, but it taught her early on the importance of self-confidence.

"I couldn't hide, there wasn't a choice to do that," Saint John said. "So the choice was do you try to do what everybody else was doing? I couldn't be blond, I couldn't be white. I just couldn't be anything else, and so it meant that I had to become just all of everything that I have."


The experience of moving to the U.S. as a child meant that she embraced who she was early on, she said, which helped put her on course for success, beginning at Pepsi, moving on to join Beats, and now finding herself at Apple. At 13, she said she learned what it meant to walk into a room and "not care when everybody else turned around" and looked at you. "And here I am," she said.

Sony has released a new PlayStation Communities iOS app that allows players to interact with fellow PS4 gamers from their Apple phones and tablets.

The app works much like a forum portal: Players using the app can search for, join, and interact with groups, where they can post messages and images on a community wall. Members can stick to chatting about gaming or join groups to set up multiplayer games.

playstation-communities

PlayStation Communities are places where you can find players who have similar interests and preferences.
Within a Community, you can join parties and launch into games with other Community members, or talk about your shared interests. For instance, if you’re having trouble finding players to tackle Destiny’s newest raid, Wrath of the Machine, a Destiny community may help you fill out your fireteam.

The PlayStation Communities app joins two other Sony apps for its console – a flagship PlayStation app released three years ago, and a PlayStation Messages app released in 2015.

PlayStation Communities is a free download for iPhone and iPad available on the App Store.

(Via The Verge.)

Yahoo recently debuted Yahoo Answers Now, a native app version of its popular Q&A site. The app has secretly been in the App Store for months under a different name, according to TechCrunch.

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The app allows Yahoo Answers users to post and answer questions on the go. They'll also be able to more easily craft rich media responses to questions and get matched up with questions they might be able to answer. Like the website, users can build followings based on their answers.

Answers Now secretly made its way onto the App Store as "Yahoo Hive" in June, giving the company a way to tweak the app in relative quiet. The app is part of Yahoo's larger goal to translate its popular websites, like Yahoo Finance, Fantasy Football, and Yahoo Weather, into apps.

Yahoo also updated the app yesterday with new features, adding the ability to search for questions and answers, search the web for links to source answers, edit questions, answers and profile information, and click on hyperlinks.

Yahoo Answers Now currently requires an invite code to use. Those interested in using the app can request an invite code by emailing yan-invites@yahoo-inc.com.

Yahoo Answers Now is available in the App Store for free. [Direct Link]

Apple today began offering Apple Music Student Memberships in 25 additional countries around the world, cutting the cost of an Apple Music subscription by approximately 50 percent for students enrolled in a college or university. The discounts provided to students vary based on country.

Apple Music Student Membership plans appear to be available as of today in Austria, Belgium, Brazil, Canada, China, Chile, Colombia, Finland, France, Hong Kong, India, Indonesia, Italy, Japan, Mexico, the Netherlands, Norway, Russia, Switzerland, Singapore, South Africa, Spain, Sweden, Thailand, and the United Arab Emirates.

Student pricing was already available in the United States, Australia, Denmark, Germany, Ireland, New Zealand, and the United Kingdom following the May 2016 debut of the student program. Student Memberships are now available for Apple Music subscribers in a total of 32 countries.

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Apple Music student pricing in France

Student Memberships are validated using UNiDAYS, a student validation service. UNiDAYS confirms that Apple Music subscribers are enrolled in a degree-granting college or university before allowing customers to get the discounted subscription price.

Customers who subscribe to Apple Music with a student subscription will need to confirm their status on a regular basis through UNiDAYS. Subscribers who are no longer students or who have had student pricing for 48 months will be switched over to a full price individual Apple Music subscription.

Philips today updated its Hue app, used to control its line of Philips Hue lights, to version 2.6.0. The update adds long-awaited support for the iPad, allowing iPad users to access their lights from an iPad-optimized app for the first time.

The iPad version of the Philips Hue app features the same general design and controls that were introduced when Philips revamped the Hue app back in April.

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For iPhone users with a 3D Touch-enabled device, the new version of the app also adds improved iOS 10 support and new 3D Touch options. When you press on the Hue app icon, you'll now get access to the Widget options you've established in the app.

Scene editing has been improved, making it possible to edit custom scenes with and without a picture, and the update includes bug fixes and stability improvements.

What's New
- Added iPad support
- Improved iOS 10 support, you can now 3D Touch the app icon to quickly access your widgets
- Improved scene edit, now you can also edit your custom scenes both with and without a picture
- Bug fixes and stability improvements

The Philips Hue app can be downloaded from the App Store for free. [Direct Link]

Appstore-HolidaysApple has advised developers to make sure their apps are up to date by Thursday, December 22, as new apps and app updates will not be accepted between Friday, December 23 and Tuesday, December 27.

Apple says any planned app releases during this holiday period should be submitted, approved, and scheduled in advance. Other iTunes Connect and developer account features will remain available through the five-day period.

Apple has enabled carrier billing in Belgium and Norway, expanding upon the feature's existing availability in Germany, Japan, Russia, Switzerland, Taiwan, Saudi Arabia, and the United Arab Emirates. The feature is limited to select carriers in each country — share if yours is supported in the comments.

mobile-carrier-billing
The payment method enables customers to pay for iTunes content, App Store apps, iBooks, and Apple Music subscriptions without needing a credit or debit card, or even a bank account. Instead, purchases are added to a customer's mobile phone bill and paid off at the end of the month.

Apple has a support document explaining how to set up carrier billing on iPhone, iPad, or iPod touch and Mac or PC.

Related Forum: Mac Apps

Apple will issue refunds to customers who previously paid for an iMac display hinge replacement or repair, according to a recently updated service document internally distributed to Apple Authorized Service Providers and obtained by MacRumors. These repairs could often cost upwards of $100 based on user complaints.

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Apple's service document acknowledges some 27-inch iMacs shipped between December 2012 and July 2014 may be affected by an issue with the display hinge, resulting in the screen no longer adjusting and continuously tilting forward. The issue appears to be limited to late 2012 and late 2013 models in particular.

The issue has been frequently reported by dozens of users on the Apple Support Communities, MacRumors discussion forums, and elsewhere on the web, with a number of iMac owners describing a similar experience in which the hinge makes an audible popping or cracking sound and then stops working.


The underlying problem appears to be the use of plastic washers in the hinge's spring mechanism, which are evidently not strong enough to support the weight of the iMac's display. In many cases, the washers eventually break under the load, causing the familiar popping sound reported by users.

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iMac hinge with plastic washers (Image: Mac Plus in Singapore)

Apple Support Communities user Mr Mo-Fo:

I was just sitting watching TV when there was a loud crack and my iMac screen suddenly tilted down - now the screen will not stay where it is tilted/positioned. I was not using the iMac at the time and it was not doing anything it just broke on its own. The Mac was only bought in February and has not been moved or tilted once it was in place.

MacRumors user Plazm:

My one month old 27" iMac (about a month old) at work seems to have developed a loose hinge so that the screen always tilts at its most downward. It still tilts up and down, but will always return to that position by itself.

In September, Apple extended its related iMac hinge repair program to cover late 2012 and late 2013 iMacs for up to five years from the date of their original purchase, compared to an original three-year period. Apple will replace the hinge mechanism on affected iMacs at no charge, regardless of warranty coverage.

Unlike some of Apple's other Exchange and Repair Extension Programs listed on its website, the details of this program have not been made publicly available. Apple has instead sent internal communication to Apple Authorized Service Providers with information about repairs and refunds.

Apple recommends affected customers contact the company by phone or web to initiate the refund process. Customers who still have a broken hinge can book an appointment with the Genius Bar at an Apple Store or visit an Apple Authorized Service Provider to determine if their iMac is eligible for the repair program.

Related Roundup: iMac
Buyer's Guide: iMac (Neutral)
Related Forum: iMac

Smart lock manufacturer Kwikset recently announced that the company's simplistic deadbolt solution, the Kevo Convert, is now available for users to pre-order for $149. Unlike Kwikset's other systems, including the Kwikset Kevo, the Kevo Convert is an easy-to-install conversion kit that keeps the outward-facing hardware of a standard door lock, while replacing the interior deadbolt.

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Due to its simpler solution, the Kevo Convert system is cheaper at $149 than Kwikset's other products, which run for upwards of $230. The conversion kit comes with all of the company's smartphone-connected abilities, including ways for users to distribute access keys to people trying to get into their home when they aren't around, and push notifications each time the deadbolt is locked or unlocked.

Other features include an "auto lock" security system that automatically locks the door thirty seconds after it's been unlocked, "eliminating the need to double-check the front door before bed." The Kevo Convert system works with any smartphone within Bluetooth range, but users who want the ability to unlock their home and gain remote access to their smart lock when out of that range will have to purchase the $99.99 Kevo Plus kit.

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Like other Kwikset products, the Kevo Convert will also be able to integrate with the Nest Learning Thermostat, Ring Video Doorbell, and other smart home connected devices.

Anyone interested can pre-order the Kevo Convert for $149 in Satin Nickel or Venetian Bronze at The Home Depot.

Connected security camera company Canary is today launching a new update to its app that introduces support for the fourth-generation Apple TV, letting users view their camera's live stream on their television, or watch older recordings saved within the app. Prior to the Apple TV app, Canary users only had the company's mobile app to view content captured via a Canary or Canary Flex system (via TechCrunch).

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When the Apple TV app is opened, Canary users will be presented with a dashboard and choose between live and recorded feeds. For those who have multiple Canary cameras, the app will initially open upon a "Location view," so they can choose which system to access video.

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Canary cameras record movement as "events," so users can scrub through each on the Apple TV app, bookmark important ones, delete those deemed unnecessary to save, and jump to the next one with a Related Videos section under each of these events. The version 2.0.2 update to the Canary app also brings support for iPads and Android tablets.

In addition to HD video capture, the Canary cameras monitor air quality and include a built-in 90 decibel siren that users can activate through the mobile app to scare off intruders the camera notices within the home. The Canary Flex has many of the same camera-capturing features as the basic model, with the added bonus of a completely weatherproof outer shell.

Canary can be downloaded from the iOS App Store for free [Direct Link]. The 2.0.2 update has yet to hit the App Store, but should begin rolling out today.

Tag: Canary

mac-mini-mbp-2009-to-2011Apple plans to add select 2009 to 2011 model Macs to its vintage and obsolete products list on December 31, 2016, according to an internal memo seen by MacRumors.

The following Macs will be classified as either vintage or obsolete in the United States, Canada, Japan, Europe, Latin America, and the Asia-Pacific region:

• MacBook Pro (15-inch, Early 2011)
• MacBook Pro (17-inch, Early 2011)
• Mac mini (Early 2009)
• MacBook (13-inch, Mid 2009)

The aforementioned Macs will no longer be eligible for hardware service or new parts from Apple or Apple Authorized Service Providers, except in Turkey and California, where Apple will continue to provide repairs and documentation for up to two years, or December 31, 2018 in this case, as required by local statutes.

Vintage products are those that have not been manufactured by Apple for between five and seven years. Obsolete products are those that were discontinued by Apple more than seven years ago. Apple and Authorized Service Providers make no distinction between obsolete and vintage products outside of Turkey and California.

Related Roundups: MacBook Pro, Mac mini
Buyer's Guide: Mac Mini (Neutral)
Related Forum: Mac mini

Apple's iPad was one of the five best-selling electronic devices on Cyber Monday yesterday, November 28, according to new data acquired by Adobe and published in a press release last night. Every iPad appears to be taken into account in Adobe's data, but it's likely that the newest iPad Pro models helped fuel sales thanks to a handful of discounts from various retailers, particularly on the 9.7-inch iPad Pro.

Accompanying the iPad in the best-selling category for Cyber Monday this year were Sony's PlayStation 4, Microsoft's Xbox One, Samsung's line of 4K TVs, and Amazon's Fire tablets. In addition, it was noted that Beats by Dre products -- mainly the company's headphones -- were among the items that were most likely to run out of stock.

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In total, 2016's online shopping holiday is on track to hit $3.39 billion in estimated spending, which will mark a 10.2 percent increase in comparison to Cyber Monday in 2015. Once all of the numbers come in, this year's Cyber Monday could be "the largest online sales day in history," and it's already surpassed Black Friday spending this year, which sat at $3.34 billion.

“Cyber Monday is on track to be the biggest online shopping day ever, surpassing our forecast by almost $27 million or 0.8 percent,” said Tamara Gaffney, principal analyst, Adobe Digital Insights. “This indicates that consumers still had more appetite for online shopping despite the incredible volume of online sales on Black Friday. Prices are expected to start climbing after today as retailers shift attention to extend the season late into December with quick shipping deals and the option to click and collect in store.”

Apple didn't participate directly in Cyber Monday deals, but the company did run a Black Friday offer this year that granted customers up to $150 worth of gift cards on specific product purchases. Last year, the company didn't offer Black Friday deals, opting to allow third-party retailers like Best Buy and Target to do so instead.

Adobe's full Cyber Monday report can be read here.