MacRumors

Apple today announced an enterprise partnership with Deloitte, which will see Deloitte creating an Apple practice with more than 5,000 "strategic advisors" focused on providing businesses with guidance on how to "change the way they work," updating technology on all of their systems, from retail to R&D to inventory management.

The two also plan to create a new service from Deloitte Consulting called "EnterpriseNext," which will help Deloitte clients "fully take advantage" of the iOS ecosystem, from hardware to software.

"As the leader in digital transformation strategy, Deloitte is an ideal partner that brings a team of Apple-dedicated strategic advisors to help clients truly revolutionize how they work using iOS, iPhone and iPad," said Tim Cook, Apple's CEO. "iPhone and iPad are transforming how people everywhere get work done. And through this partnership, we're able to help even more businesses tap into the incredible capabilities that only the Apple ecosystem can deliver."

EnterpriseNext will offer expertise to businesses across more than 20 industries, providing guidance on how to take advantage of iOS devices, offering workshops on creating iOS solutions, and developing full native apps for businesses from Deloitte Digital Studios.

- EnterpriseNext Value Maps for iOS to help them discover the highest impact possibilities for iPhone and iPad within their industries, align their mobile opportunities and prioritize digital resources;
- EnterpriseNext Workshops for iOS to quickly take ideas from prototype to custom-built iOS solutions; and
- iOS architects, designers and engineers - housed within Deloitte Digital Studios around the world - to help produce easily deployable, high-quality native apps that integrate seamlessly with existing business platforms including ERP, CRM, analytics and HR.

Apple has been ramping up its efforts in the enterprise market over the past few years, first teaming up with IBM to get iPads and iPhones into the hands of businesses and help them to develop a range of custom apps. Apple has also partnered with Cisco and SAP to offer the necessary tools and integrations to make it easy for companies to adopt iOS devices.

Just over two weeks after iOS 10 was released to the public, its adoption rate has reached 48.16 percent, successfully overtaking iOS 9, according to data obtained from Mixpanel's iOS 10 adoption tracker.

iOS 10 is now installed on slightly more iOS devices than iOS 9, with Mixpanel's numbers suggesting 47.79 percent of iPhones, iPads, and iPod touches continue to run Apple's previous-generation operating system. 4.06 percent of devices still have iOS 8 or earlier installed.

Since iOS 10 was released, its adoption numbers have been growing steadily and have been almost on pace with iOS 9 adoption rates during this time last year. One day after release, iOS 10 was installed on 14.5 percent of devices, and at just under one week, following the release of the iPhone 7 and iPhone 7 Plus, it was installed on 34 percent of devices.

iOS 10 saw some early installation issues that may have made people wary of downloading the update, but its steady growth can be attributed to the many appealing features it offers, including a revamped Messages app with stickers and a full App Store, a Siri API for developers, a redesigned Lock Screen experience, a new Music app, new facial and object recognition capabilities in Photos, and more.

Last year, less than two weeks after iOS 9 was released, Apple said it was installed on more than 50 percent of active devices, making it the operating system with the fastest ever adoption rates. Based on Mixpanel's numbers, it doesn't appear iOS 10 has outpaced it, but it did come close.

Apple Music has been ranked the highest in overall customer satisfaction among seven streaming music brands that were compared in a new study by J.D. Power. Based on 4,482 individuals who have paid for a subscription music service in the last six months, J.D. Power's inaugural music study measured six key areas in each service: performance and reliability, ease of use, cost of service, content, communication, and customer service.

Based on a 1,000 point scale, Apple Music ranked highest with a score of 834, followed by Rhapsody (826), Pandora (825), and Spotify (824), while the industry average was ranked as 822. Apple Music earned five out of five total "power circle" marks in three categories, meaning it's "among the best" in content, performance and reliability, and ease of use. The service earned four out of five power circles in cost of service, communication, and customer service, earning it a "better than most" descriptor in these areas.

“The streaming music customer experience appears to be affected by a number of dimensions, including paid vs. free streaming, device choice and content selection,” said Kirk Parsons, senior director and technology, media & telecom practice leader at J.D. Power. “The key to success, however, is increasingly becoming how well streaming music brands create a viable music ecosystem that can not only support multiple types of devices, but also facilitate listeners’ social sharing and following of playlists with others.”

J.D. Power discovered a few key findings in its study, including a direct correlation between paid streaming services and higher customer satisfaction. These premium services earned a 19 point advantage over freemium options, specifically excelling in the customer service and communication categories. Streaming services that support peripheral devices -- like smartwatches, home automation controllers, and virtual reality -- also saw higher satisfaction over services that don't offer these alternative music streaming methods.

An interesting sticking point in the music streaming conversation lately, J.D. Power found that exclusive content "improves customer advocacy." In total, 74 percent of people who stream these exclusive tracks said they "definitely will" recommend their service, in comparison to 54 percent of people who do not listen to exclusive music but would also recommend their streaming platform to a friend.

Ultimately, J.D. Power found that the "social" aspect of each service is what seems to be driving activity, with "fully engaged" listeners who share and consume the playlists of other users among the most satisfied customers. Passive listeners (who don't share their content or listen to other users' content) account for the largest piece of the streaming industry at 44 percent, followed by fully engaged listeners at 29 percent, followers at 22 percent (those who don't share their music, but consume content of others), and finally sharers at 5 percent (the inverse of followers).

In the bottom spots of the study are TuneIn, Amazon Prime Music, and Google Music, with all three ranking between average and poor in the content and ease of use categories. With streaming services here to stay, more companies are planning to introduce Apple Music and Spotify-like music on demand competitors instead of focusing on free radio streaming options.

The most recent measure of Apple Music had the service topping 17 million subscribers and continuing to grow at a steady rate. Despite J.D. Power's discovery that exclusive content is generating user advocacy for each service that supports it, Apple Music has found itself in hot water lately because of its reliance on such tactics.

Apple is working on building an all-new campus location in London's Battersea Power Station, where 1,400 employees will be moved from eight locations around London to occupy the company's new UK offices (via Evening Standard). Battersea is currently under a "painstaking" restoration process after 33 years of being abandoned, with a predicted opening date for Apple's offices expected sometime in 2021.

For the site, Apple is leasing 500,000 square feet in total, making it one of Apple's largest offices outside of its monolithic campuses in the United States. The company's official European headquarters is said to remain in Cork, Ireland, where 4,000 of its employees work.

In a statement to the Standard, Apple said it was looking forward to the 2021 opening of “our new London campus” as staff relocate to “this magnificent new development at one of the city’s best-known landmarks”. It added: “This is a great opportunity to have our entire team working and collaborating in one location while supporting the renovation of a neighbourhood rich with history.”

Apple's "central function" employees are believed to be relocated to Battersea, including individuals in finance and human resources. The 42-acre location isn't dedicated solely to Apple, with various other residential, office, and retail shops planned for the area. The Cupertino-based company is predicted to occupy about 40 percent of the total office space at Battersea once everything is finished, with enough room for 3,000 employees.

Apple will occupy the top six floors inside the former boiler house around a huge central atrium. There will also be three floors of shops, 253 apartments around a “garden square in the sky”, a 2,000-seater auditorium and cinemas in a scheme designed by London architects Wilkinson Eyre.

The first tenants will move into the Battersea complex's apartments as early as December, with shops and restaurants coming in the spring of 2017. Apple will keep working in various other London offices -- including locations in Hanover Street and James Street -- until the completion of its section of Battersea in 2021.

In California, construction on Apple Campus 2 is continuing to inch closer to the site's expected completion by the end of the year. The newest drone video shows the 2.8 million square foot campus with a nearly-complete main building as workers begin to focus on landscape additions and finishing up the glass facade of the circular building.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

DxO Labs has published an in-depth iPhone 7 camera review, calling it "a very solid evolution over the iPhone 6s" after extensive testing. The single-lens smartphone achieved an overall DxOMark Mobile Score of 86, topping the iPhone 6s by two points but trailing the Samsung Galaxy S7 Edge and five other devices.

iPhone 7 has a wider DCI-P3 color gamut that allows for more vibrant colors compared to the traditional sRGB standard. The photo on the right, for example, rendered using the DCI-P3 color space, has richer reds displayed compared to the photo on the left rendered using the traditional sRGB color space.

One of the interesting innovations in the iPhone 7 is its use of a wider-gamut color space, allowing it to store and display deeper-and-richer colors in its JPEG photos. To take full advantage of this new capability you’ll want to view your images on a color-rich display like that of the iPhone 7 and other Apple devices that support the new DCI-P3 color gamut used by the iPhone 7 and iPhone 7 Plus, or on a premium, color-managed monitor or an Ultra HD TV. Conversely, iPhone 7 photos may look slightly washed-out when viewed on devices that do not support the appropriate color management (DCI-P3), as they would wrongly interpret iPhone7 JPEGs as being encoded in sRGB.

DxO said the iPhone 7 offers great exposures with wide dynamic range, accurate white balance and color rendering, and good detail preservation when shooting outdoors in bright daylight. The test noted some exposure failures, such as overexposed highlights, but said the instances of these were minimal.

Shooting in bright light, the iPhone 7 captures very good exposures with wide dynamic range, making it an excellent choice for landscape, streets scenes, and architecture, as well as for general outdoor (daylight) photography. Colors are both vivid and pleasant, especially in sunny conditions, and generally the white balance is stable. We observed some light green casts in some very specific conditions, but they were fairly minimal.

The review also awarded high marks for the iPhone 7 camera's excellent corner-to-corner sharpness, reduced noise, and accurate color representation. DxO shared the photo below as an example of what it called excellent White Balance. The review said, in some cases, a barely noticeable green cast can appear.

Accurate color representation is only possible when the camera correctly estimates the color of light falling on the scene – typically called the White Balance. Part of the job of the camera’s image processing chip is to analyze the scene as it is captured and select a White Balance, ranging from warm to cool, that recreates the scene the way the human eye sees it. The new image signal processor in the iPhone delivers on this test, with images typically showing excellent White Balance.

Additional photos and test results can be found in the DxOMark review. DxO has analyzed the image and video quality of over 9,000 cameras, lenses, and mobile phones, and its tests are generally respected within the industry. The company also sells some consumer-facing products like the DxO ONE camera.

DxO said its iPhone 7 Plus camera review is coming very soon.

Insurance company Aetna today announced a major health initiative centered on the iPhone, iPad, and Apple Watch, which will see Aetna subsidizing the cost of the Apple Watch for both large employers and individual customers.

Starting this fall during open enrollment season, Aetna will subsidize "a signficant portion" of the Apple Watch cost and will offer monthly payroll deductions to cover the remaining cost.

Aetna also plans to provide Apple Watches at no cost to all of its nearly 50,000 employees as part of a wellness reimbursement program to encourage them to live healthier lives.

"We are thrilled that Aetna will be helping their members and employees take greater control of their health using Apple Watch," said Tim Cook, Apple's CEO. "Aetna's new initiatives will be a powerful force toward creating better customer experiences in health care, and we look forward to working with Aetna to make them successful."

Aetna plans to develop several iOS health initiatives with "support" from Apple, debuting "deeply integrated" health apps for the iPhone, iPad, and Apple Watch that will be available to all Aetna customers.

According to Aetna, these apps will "simplify the healthcare process" with features like care management to guide customers through a new diagnosis or a medication, medication reminders and tools for easy refills, quick contact with doctors, integration with Apple Wallet for paying bills and checking deductibles, and tools to help Aetna members get the most out of their insurance benefits.

Aetna's health-related apps will be available starting in early 2017, but the Apple Watch initiative will begin in 2016. Aetna has not detailed how much of the cost will be subsidized or which Apple Watch models will be available to subscribers.

Apple today seeded the second beta of an upcoming macOS Sierra update to developers and public beta testers for testing purposes, nearly a week after seeding the first beta and a week after releasing the new operating system to the public.

macOS Sierra 10.12.1 beta 2, build 16B2333a, can be downloaded from the Apple Developer Center (developers only), Apple's beta testing website (beta testers only) and through the Software update mechanism in the Mac App Store for those who previously installed the first 10.12.1 beta.

macOS Sierra 10.12.1 appears to focus on bug fixes and under-the-hood performance improvements to address issues that have been found since the operating system's release. Few outward-facing changes were discovered in the first beta, but it does include Photos support for the new iPhone 7 Plus Portrait feature introduced with the iOS 10.1 beta.

Any new features that are discovered in the second 10.12.1 beta will be listed below.

macOS Sierra is a significant update that brings features like Siri support, a new storage optimization option, cross device copy paste, auto unlocking with the Apple Watch, and more.

The American Customer Satisfaction Index (ACSI) today released its latest results on U.S. consumer satisfaction in the personal computer industry, including tablets, with Apple narrowly topping the charts for the thirteenth consecutive year.

Apple maintained its year-ago score of 84 out of 100 in the survey, consisting of interviews with 3,500 customers chosen at random and contacted via email in June to share their experiences with recently purchased products like Macs and iPads.

Samsung, in its second year of ACSI tracking, trailed just one point behind Apple with a score of 83 out of 100, a 6.4% rise compared to its 2015 score.

Much like the smartphone category, the personal computer industry has become a race between Apple and Samsung for both market share and customer satisfaction. Apple and Samsung dominate market share in the tablet category, but the two companies take divergent views on the future of tablets. Apple continues to add laptop-like functionality to iPads, while Samsung sees tablets as additional devices for entertainment and browsing that complement—but not replace—laptops.

Amazon, which manufactures affordable Kindle tablets but not traditional PCs, finished third in customer satisfaction with an 80 out of 100 score, while PC makers Acer, ASUS, Dell, HP, Lenovo, and Toshiba rounded off the list with scores between 73 and 78. ACSI's scores are calculated using its so-called cause-and-effect econometric model, which it says is based upon survey-measured inputs of customer expectations, perceptions of quality, and perceptions of value.

While Apple's customer satisfaction remains characteristically strong, many customers are getting impatient with the current state of the Mac lineup. Beyond the 12-inch MacBook, our own Buyer's Guide lists all Mac models as Don't Buy due to the lack of updates in several hundreds of days. iMac: 350 days. MacBook Pro: 497 days. MacBook Air: 568 days. Mac mini: 712 days. Mac Pro: 1,013 days. The latest word is that new MacBook Pro and MacBook Air models with USB-C could launch as soon as October.