MacRumors

Apple accounted for over 100 percent of smartphone industry profits in the third quarter of this year, according to estimates published by BMO Capital Markets on Thursday.

Analyst Tim Long, quoted in the Investor's Business Daily, said Apple's staggering 103.6 percent profit share in Q3 2016 came largely as a result of significant losses posted by rival vendors including LG and HTC, and despite Apple continuing to shift fewer handsets year on year.

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Based on units alone, Samsung accounted for 21.7 percent of all smartphones sold, with Apple coming in second with a 13.2 percent share. In terms of profits however, Samsung came a distant second to Apple, capturing only a 0.9 percent share.

Samsung ceded market share in smartphone shipments to Apple and Chinese vendors in the third quarter because of its Galaxy Note 7 troubles, Long said. He expects further share loss by Samsung in the current quarter. Apple captured over 100% of smartphone industry profits for the first time, thanks in part to Samsung's weaker results, Long said.

If accurate, the estimates represent the first time Apple has achieved smartphone industry profits of over 100 percent - an impressive number for a company owning only around 12 percent of the market.

According to the same report, Apple managed 90 percent profit share in the same quarter a year ago. However, this year Apple's iPhone 7 numbers were undoubtedly helped by Samsung's hugely damaging Galaxy Note 7 recall and discontinuation, which effectively took the South Korean company out of this year's flagship smartphone race, indicating Apple's profit share is unlikely to be sustained in the long term.

Despite the impressive numbers, Apple's recent third quarter financial results reported its first full-year revenue decline for Apple since 2001, although Apple expects to return to revenue growth in the holiday season on the back of sales of the iPhone 7 and iPhone 7 Plus.

Related Forum: iPhone

Apple appears to have removed optical audio output support from the headphone jack on its new 13-inch MacBook Pro with function keys, suggesting it is unlikely to have made the transition in the Touch Bar equipped models either.

Optical audio output is used to link Macs to home theater setups and A/V systems capable of multi-channel surround sound, by way of a mini TOSlink adapter connected to the 3.5mm jack.

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The removal of optical audio was first noted by AppleInsider, after it was discovered that Apple's technical specifications for the headphone jack no longer mentions support for "audio line out (digital/analog)".

Removal of the standard was confirmed by comparing the System Profiler report on a new 13-inch MacBook Pro, which makes no mention of S/PDIF Optical Digital Audio Output, against reports on 2015 models, which do.

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Support for optical audio out, as it appears on a 2015 13-inch MacBook Pro

When queried about the removal, Apple said the feature was dropped due to a lack of customers using the functionality, noting that "plenty of USB-C zero-latency professional peripherals are available now, or coming very soon" with optical audio out connectivity.

The phasing out of the standard from the new MacBook Pro models follows a trend that began with the Apple TV. Apple ditched the optical audio port on the fourth generation Apple TV in favor of a USB-C port, preventing users from connecting headphones directly to the device.

Sometime over the course of the last few hours, Apple appears to have quietly activated the much-promised Single Sign-On feature for the Apple TV and iOS devices, making it available to developers running the tvOS 10.1 and iOS 10.2 betas.

Single Sign-On, as rumored, appears to support only a limited number of cable services, including Dish, GVTC Communications, Hotwire, and Sling TV.

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On the fourth-generation Apple TV, Single Sign-On settings can be accessed by opening the Settings app and navigating to accounts, where a TV Provider section is now available alongside Home Sharing. Customers can sign in to a service at this menu and will presumably be able to access all content associated with that subscription.

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On the iPad and the iPhone, the same TV Provider section is available in the Settings app, located below the section for signing into social networks.

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Single Sign-On is designed to allow users to sign in once with their cable credentials to access all live cable content available through their cable subscription, even when it's spread across multiple apps. Apple's aim with Single Sign-On is to simplify and streamline the television-watching experience on the Apple TV.

Dish and Sling TV are well-known television providers, while GVTC and Hotwire are smaller regional services. Hotwire is available in Florida, South Carolina, Maryland, Pennsylvania, New Jersey, and New York, while GVTC is only available in a small part of Texas, including north of San Antonio and the Gonzales area.

With the limited availability of Single Sign-On, it will only be available to a small number of Apple customers to begin with, but Apple is undoubtedly working to get more providers on board.

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

macbook-pro-late-2016Apple's new MacBook Pros appear to be incompatible with Thunderbolt 3 devices that use controller chips from Texas Instruments, meaning some early Thunderbolt 3 products may not work with the new machines.

The incompatibility was discovered by Plugable (via 9to5), who found that their TBT3-DP2X and TBT3-HDMI2X graphics adapters were not compatible with Apple's new MacBook Pros because they use a controller chip from Texas Instruments. As a result, Plugable will be postponing its upcoming Docking Station as it works on a compatibility solution.

Update 11/1/16: Apple has chosen to prevent Thunderbolt 3 devices using currently available controller chips from Texas Instruments from enumerating and functioning on the 2016 MacBook Pros. All current Thunderbolt 3 peripherals which use this controller chip are incompatible with the new 2016 Thunderbolt 3 MacBooks (To our knowledge, this includes all currently available Thunderbolt 3 devices including our TBT3-DP2X and TBT3-HDMI2X graphics adapters. Our Thunderbolt 3 cables do not require this chip, and therefore are compatible.)

Because of this, we've made the difficult decision to postpone our TBT3-UD1 Docking Station as we evaluate what is necessary to make this docking station MacBook-compatible. Our Flagship TBT3-UDV dock with Power Delivery/Charging is using the next generation controller chip from TI, and will be compatible with the 2016 Thunderbolt 3 MacBooks.

Because some existing or soon-to-be available Thunderbolt 3 accessories may not be compatible with the new MacBook Pro, customers who are looking to purchase docks, adapters, and other products should double check with manufacturers to ensure compatibility.

Many products on the horizon newer Thunderbolt 3 chipsets and won't be affected, and it's also possible Apple could push a firmware update to add support for accessories with the older Texas Instruments controller.

Update: Plugable has provided MacRumors with more information on which Thunderbolt 3 accessories are supported by the MacBook Pro and which are not.

The version of OS X on the new MacBook Pros (late 2016) will not work with existing Certified Thunderbolt 3 docks and adapters (released prior to November 2016). These existing devices use Intel’s Thunderbolt 3 chipset (Alpine Ridge) in combination with the first generation of TI USB-C chipset (TPS65982).

Apple requires the 2nd generation TPS65983 chipset for peripherals to be compatible. Certification of solutions across different device types is still in-progress for this 2nd generation chipset. From the Plugable product line, our dual display graphics adapters for DisplayPort and HDMI (TBT3-DP2X and TBT3-HDMI2X) are affected and are disabled by OS X on the new MacBooks. So we offer these products as Windows-only Thunderbolt 3 devices until a future hardware update. Our Thunderbolt 3 cables do not require this chip, and therefore are compatible.

We’ve also made the difficult decision to postpone our TBT3-UD1 Docking Station to update to the TPS65983 chipset and re-certify to make this docking station MacBook-compatible. Our Flagship TBT3-UDV dock with Power Delivery/Charging was already planned to use the next generation controller chip from TI, and will be compatible with the 2016 Thunderbolt 3 MacBooks.

Chase has announced its payments service Chase Pay will launch at Walmart stores in the United States in 2017. The digital wallet will be integrated into the Walmart app for in-store purchases, allowing Chase Visa credit and debit cardholders to pay at the checkout by showing a QR code to the cashier.

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Chase Pay will also be added to Walmart's website next year, allowing customers to make online purchases while earning rewards and receiving offers. The service secures transactions with token technology, which utilizes one-time complex codes to process transactions and keep card information secure.

Chase Pay differs from Apple Pay, which uses contactless NFC technology and is secured with Touch ID in addition to tokenization. Walmart has so far refused to adopt Apple Pay, opting for QR code payments services like Walmart Pay and Chase Pay instead. The retailer has said it is open to supporting other digital wallets in the future.

Chase Pay was created in partnership with MCX, the consortium behind the indefinitely postponed payments service CurrentC. Walmart was a leading member of MCX between 2012 and 2015, when the consortium's three-year exclusivity window expired. In 2014, Walmart explicitly said it would not accept Apple Pay.

Walmart's app is a free download on the App Store [Direct Link] for iPhone.

Related Roundup: Apple Pay

Reviews for Google's new smart home speaker system, Google Home, have released this morning, bringing a collection of opinions about the newest entry in the wireless Bluetooth speaker category, which Apple is rumored to be entering in the future. Google originally introduced Google Home at its I/O Conference in May, and then officially announced it alongside the Pixel Phone at an event in October.

The first batch of reviews for Google Home appear to mostly align with a single opinion: the speaker is an impressive addition to the home, but in some ways it's less reliable, and its Google Assistant-powered AI doesn't beat Amazon's Alexa in most instances. As is usual with a new product category gaining entries from various companies, the decision rests solely on personal preference of which company each user believes will deliver the best experience, and iterate most consistently down the line.

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Images via Engadget

That's the way that Wired began its review for Google Home, which it says can sometimes feel "like sci-fi magic," and other times is simply unreliable. The sci-fi magic comes in with Google Assistant, which Wired says provides smart search results for random inquiries (“What’s the difference between acetaminophen and ibuprofen?”), but other times was "shockingly stupid," fumbling movie release date trivia and other questions.

➜ Click here to read rest of article...

OWC today introduced its latest product, a Thunderbolt 3 USB-C Dock designed to work with the newly announced MacBook Pro. Designed for users who are concerned about the limited number of ports on the MacBook Pro, OWC's Thunderbolt 3 Dock offers a range of different ports for connecting displays, external hard drives, and other accessories.

The OWC Thunderbolt 3 Dock has a total of 13 ports and it includes full support for Thunderbolt 3 with transfer speeds of up to 40Gb/s. Two Ultra HD 4K displays are supported, or a combination of 4K, HD, and other displays using the DisplayPort port and the Thunderbolt 3 port.

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There are two Thunderbolt 3/USB-C ports, each of which can support up to five daisychained Thunderbolt 3 devices. For connecting USB accessories, there are five USB-A 3.1 Gen 1 ports that support USB-A accessories, and two of the ports feature fast charging capabilities for charging the iPhone or iPad.

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Other ports include FireWire 800, Gigabit Ethernet, mini DisplayPort, an SD Card reader, an audio combo port for headphones or microphones, and an S/PDIF digital audio port.

"With our critically-acclaimed Thunderbolt 2 Dock and USB-C Dock, OWC defined a new standard in providing more connectivity at a time when new computers were shipping with fewer ports," said Larry O'Connor, Founder and CEO, OWC. "The all-new Thunderbolt 3 Dock is the best expansion solution we've ever made, offering the incredible speed of Thunderbolt 3 technology coupled with 13 ports of connectivity, perfect for getting the most out of the new 2016 MacBook Pro."

Announced last week, Apple's new MacBook Pro models include between two and four USB-C/Thunderbolt 3 ports, eliminating all other ports aside from the headphone jack. Most new MacBook Pro owners will need to purchase adapters and docks to support existing accessories as Apple and accessory makers make the transition to USB-C.

OWC is accepting pre-orders for the Thunderbolt 3 Dock, which is expected to ship out in February of 2017. Customers who pre-order will be able to purchase the dock for $279 and will also receive a free 0.5m Thunderbolt 3/USB-C cable.

Related Roundup: MacBook Pro 14 & 16"
Tag: OWC
Related Forum: MacBook Pro

Kohl's will begin selling the Apple Watch at 400 of its 1,100 stores across the United States on November 15 as a way to boost its activewear business (via Fortune). Apple's partnership with the retail chain is said to help the Cupertino company reach into areas of the country that don't have Apple Stores or official Apple resellers with Apple Watches, as well as "reach a more modest-income shopper and a wider-ranging clientele."

In total, Kohl's locations will stock 10 different Apple Watch models, but the company didn't go into specifics about which. In the retailer's Black Friday ad, the Apple Watch Series 2 in Space Gray with Black Sport band and Series 1 in Rose Gold with Pink Sand Sport Band are both advertised.

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Within the store itself, the Apple Watches will be displayed on stands that measure four feet tall, and the Kohl's staff will be educated on the devices to help customers in purchasing an Apple Watch, which Kohl's sees less like an electronic device and more "as an active and wellness device."

“We’re not launching it as an electronics partner,” Michelle Gass, Kohl’s chief merchandising and customer officer, told Fortune in an exclusive interview at the retailer’s design center in New York City. “We were positioning this as an active and wellness device.”

On Black Friday, customers will be able to receive Kohl's Cash when purchasing an Apple Watch: $105 for a Series 2 and $75 for a Series 1. The retailer hopes that its introduction of the Apple Watch goes over as well as its profits for selling FitBit devices, which is now "a $100-million-a-year business" for Kohl's.

In September, Macy's announced that it would be the first United States department store to begin selling Apple Watch when the device launched that month. The new Kohl's deal of 400 retail locations is much larger than Macy's, which began selling Apple Watch in 180 of its stores in September.

Related Roundup: Apple Watch Series 9
Tag: Kohl's
Buyer's Guide: Apple Watch (Caution)

Canadian carrier Bell has announced that its Fibe TV app is now available on the fourth-generation Apple TV in Ontario and Québec. The app allows Fibe TV subscribers to watch up to 450 channels live or on demand, with the ability to record, pause, and rewind live TV coming later this year.

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The app features trending and on demand TV shows, a programming guide for live TV, and search functionality. A dedicated menu for recorded TV shows will be added later this year. Bell's website says the Fibe TV app requires an unlimited internet plan, available as a $15 per month upgrade.

Bell also now sells the 32GB fourth-generation Apple TV for $199 at its stores in Ontario and Québec and through its website.

Fibe TV is Canada's largest internet-based TV service with over 1.3 million subscribers as of September 2016.

Related Roundup: Apple TV
Tags: Canada, Bell
Buyer's Guide: Apple TV (Don't Buy)

The heated debate over whether an iPad can replace a Mac as a day-to-day workhorse shows no sign of abating. One way of evading the crossfire is to plump for both, but to do that you need a bag that can conveniently accommodate the two devices for when you're on the move.

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Pad & Quill's Small Briefcase ($219) is one of the Minneapolis company's latest compact leather and canvas solutions for carrying an iPad Pro and a 13-inch MacBook Pro, along with more traditional study/business miscellanea, so we looked at whether it can live up to its billing.

➜ Click here to read more...

During a quarterly earnings meeting yesterday, Facebook founder and CEO Mark Zuckerberg briefly commented on the status of the company's mobile app experience, mentioning a belief that "a text box is still the default way we share." As reported by Bloomberg, the CEO said that the next step for Facebook on smartphones is a camera-first experience that changes status updates from simple written posts to dynamic photos and videos.

As it stands, when the Facebook app is opened today users must click on "Photo" at the top of the app to begin a status update, then navigate to the Camera icon among their photos in order to take a picture or record a video. Zuckerberg's vision is one more akin to Snapchat's camera-first user interface, but on Facebook it's described as "a swipe away," hinting that it could be introduced as a new left-to-right swipe, replace the friends list currently in the menu that appears after a right-to-left swipe, or come in from the top of the screen.

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Facebook's Olympics update in Canada and Brazil introduced a camera-first experience

"In most social apps today, a text box is still the default way we share,” Zuckerberg said. “Soon, we believe a camera will be the main way that we share.”

The Facebook camera itself will be updated with new features as well, including new augmented reality filters -- like the ones that appeared on Halloween -- and "have many of the same features Snapchat has," according to AdAge. Facebook's move to put itself more in line with Snapchat has stretched into its other apps, including Instagram, and the new camera-first mindset from the social media company is said to be something it's looking to implement in Facebook Messenger (which it's already begun to do) as well as WhatsApp.

For the third quarter, Facebook reported that sales grew 56 percent to $7.01 billion, 84 percent of which was generated on mobile devices. In total, advertising sales account for more than 97 percent of the company's revenue, but CFO David Wehner mentioned that the company will begin "limiting its ad load" so as not to turn away daily users, which rose to 1.18 billion in Q3 2016.

In regards to the new camera-focused update, Zuckerberg said that "it will start to roll out broadly across the world, hopefully sooner rather than later." In a small test in Brazil and Canada, Facebook tried out a Snapchat-like experience in its iOS app over the summer, updating it in those countries with a front-facing camera that appears when users open the app and letting them add various themes and filters onto their selfies inspired by the Olympics.

HypeThe creators of discontinued short-form video service Vine have announced a new live streaming app for iOS called Hype.

Hype will have to compete with existing live video streaming platforms including Periscope and Facebook Live, but its creators Colin Kroll and Rus Yusupov are betting on its success because it offers some additional features that the others don't have.

Going in its favor, Hype lets users add media to their live video streams, such as photos, music, and animated GIFs. Users can also play music from their iTunes library and choose themed backgrounds for their streams where text and emojis can be added.

Viewers meanwhile can comment on streams and participate in polls, while broadcasters can favorite comments, offering more interaction than Hype's rival live streaming platforms.

Twitter announced plans to shut down Vine last week. The social media company plans to discontinue the mobile app in the coming months, but did not give a specific timeline.

Hype is a free download for iPhone and iPad from the App Store. [Direct Link]

Elgato today announced the latest product in its line of HomeKit accessories, debuting the Eve Motion wireless motion sensor. The Eve Motion is a small square-shaped accessory that can be put anywhere in your house, indoors or outdoors.

It works in tandem with other HomeKit accessories, allowing you to create scenes that can be set off using automatic triggers. When placed in an entry way, for example, the Eve Motion can automatically turn on the lights and raise the thermostat when it detects that you've entered the house. It works with the Eve HomeKit app, Apple's own Home app, and with other HomeKit apps that support third-party accessories.

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"Motion sensors are an indispensable part of a home automation setup," said Markus Fest, General Manager of Elgato. " With no wires attached, Eve Motion is a versatile trigger for a host of unique and creative scenarios."

Eve Motion connects to a HomeKit setup using Bluetooth and like the rest of Elgato's products, it does not require a bridge. It runs off of two replaceable AA batteries, so it doesn't need to be charged, and it has a 120 degree field of view and a range of nine meters with a response time of two seconds. An IPX3 water resistance means it's resistant to small splashes of water and moisture, but it shouldn't be outside in a torrential downpour.

Eve Motion joins Elgato's other HomeKit-enabled products, including the Eve Energy smart outlet, the Eve Room indoor sensor, the Eve Weather outdoor sensor, the Eve Door & Window door sensor, and the Eve connected Light Switch.

The Eve Motion is available from the Elgato website or from Amazon.com for $49.95.

The latest data from market research firm Strategy Analytics claims Android captured a record 87.5% share of the worldwide smartphone market in the third quarter, reflecting the period between late June and late September.

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Strategy Analytics director Woody Oh on Android's continued dominance:

Android's leadership of the global smartphone market looks unassailable at the moment. Its low-cost services and user-friendly software remain attractive to hardware makers, operators and consumers worldwide. However, several challenges remain for Google. The Android platform is getting overcrowded with hundreds of manufacturers, few Android device vendors make profits, and Google's new Pixel range is attacking its own hardware partners that made Android popular in the first place.

While most of Android's gains can be attributed to the continued demise of BlackBerry and Windows smartphones, which are now practically non-existent on the market, iOS adoption remains at its lowest levels since mid 2014.

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iOS recorded 12.1% market share in the quarter, down slightly from 13.6% in the year-ago quarter, allegedly due to a lackluster performance in China and Africa. That nearly mirrors the platform's 12.2% market share in Q3 2014.

iOS and Android together account for 99.6% market share in what has become a two-horse race over the past several years. Windows Phone is virtually dead, and BlackBerry recently said it is done designing its own smartphones.

Apple today seeded a second version of the initial macOS Sierra 10.12.2 beta, which comes two days after the macOS Sierra 10.12.2 beta was originally seeded to developers.

The build number of today's update is 16C32f, while the original 10.12.2 beta build number was 16C32e, indicating a small incremental update that does not count as a full second beta release.

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Because the new beta is not showing up as an over-the-air download in the Mac App Store for developers who have already installed macOS Sierra 10.12.2, it likely only includes minor tweaks and will be provided only to developers who are downloading the beta for the first time.

macOS Sierra 10.12.2 includes the same new emoji and emoji updates that are present in the iOS 10.2 beta, introducing support for Unicode 9 emoji and new profession emoji. Some of the new emoji characters include selfie, face palm, crossed fingers, shark, owl, butterfly, bacon, avocado, and croissant.

Apple has also updated many existing emoji with new artwork, adding detail and making them look brighter and more realistic.

The 10.12.2 update also includes under-the-hood bug fixes and performance improvements to address issues discovered since the release of macOS Sierra 10.12.1.

Update: The macOS Sierra 10.12.2 update is now available as an over-the-air download for developers, but it is still labeled as "Beta 1."

Apple today shared a new television ad on its YouTube channel, designed to show off several key iPhone 7 and 7 Plus features, including the improved waterproofing and the device's speakers.

In the video, a man sets his iPhone to play dramatic music (La Virgen de la Macarena by Arturo Sandoval) while at the pool. He then proceeds to climb up to the high dive, jumping off as the music climaxes. The iPhone is splashed with water during the process, highlighting its water resistance.


The iPhone 7 and the iPhone 7 Plus are Apple's first iOS devices with superior waterproofing, offering IP67 water and dust resistance. The two iPhones can withstand being submerged in up to a meter of water for 30 minutes, and are resistant to splashes and accidental spills. Intentional water exposure is still not recommended, however, as Apple's warranty does not cover water damage.

As for the speakers, the iPhone 7 and iPhone 7 Plus include one speaker at the bottom of the phone and one speaker at the top of the phone, introducing stereo sound in the iPhone for the first time. The speakers put out twice the volume of the single speaker in the iPhone 6s and have been designed to offer superior sound in both landscape and portrait mode.

Apple has thus far produced several ads showing off the iPhone 7, highlighting features like waterproofing, the camera and its ability to capture low-light images, and its longer battery life. The iPhone 7 has also been featured in an ad focusing on the Messages Screen Effects available in iOS 10.

Related Forum: iPhone

Earlier this year, Apple posted an open casting call for its upcoming original TV show Planet of the Apps, an unscripted series about apps and the talented developers who make them. The show will serve as a "launch pad" and "accelerator" for up to 100 developers, who will receive mentorship from influencers and entrepreneurs such as Gary Vaynerchuk, Gwyneth Paltrow, Jessica Alba, and will.i.am.

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Details surrounding the show are still vague, including when it will air in 2017 and how it will be distributed, but the basic premise draws similarities to Shark Tank. Developers will pitch their apps, and those who make it to the final round will meet with top-tier venture capitalists investing up to $10 million over the course of the season, and receive featured placement in the App Store at the end of the show.

Apple accepted applications to be on the show until late September, and we have since learned some of the details about the step-by-step process from a developer selected to be on the show.

The person, who wishes to remain anonymous due to their involvement, said the application process involved four stages:

First Round: The developer submitted a standard online application on the Planet of the Apps website, including a one-minute video, basic information about the app, and screenshots. Shortly afterwards, he received a phone call from a casting director in Los Angeles, who notified him that he was selected to move on to the next round. The casting director asked him several questions about how he thought of the idea, and why he wanted to be on the show.

Second Round: The developer was instructed to pitch his app by creating a longer 5-10 minute unedited video that would be professionally edited by the show's staff and then shown to the producers directly. His team was given two weeks to finish this video. The producers provided a checklist of topics to focus on in the video, including how the app works, what makes it unique, how much money desired, and how the money would be used.

In addition, the developers were required to mail in a lengthy application package about the app and an Audition Release granting Apple permission to edit or use the video in any way.

Third Round: The developer was given one week to sign a lengthy contract covering all of the legal issues behind being on the show, such as accepting equity from investors or Apple. The contract package consisted of forms such as a Participant Agreement, Emergency Medical Release, and App Idea Information Form. The contract was accompanied by another short questionnaire about the app, including how many times it has been downloaded.

In addition, the developer was asked to inform the casting coordinators about his team's availability over the next few months. He said developers will be flown out to Los Angeles on three separate occasions, filming for three days upon each visit for a total of nine days of filming.

Fourth Round: The developer was subjected to a background check. He said the show's coordinators made it clear that, even at this stage, some of the developers would be selected as standby and would not be guaranteed an appearance on the show. Nevertheless, the show's travel team reached out to the developer to begin the process of booking flights for his team in anticipation of them being accepted on the show.

Principal filming of Planet of the Apps will begin in Los Angeles later this year and may continue until early 2017. The developer who spoke to us believes the first episodes could air around March or April of next year.

Some second and third-generation Apple TV owners have started experiencing a mysterious bug over the last few days, which seems to have essentially disabled the device for a number of users. Affected Apple TV models are only able to display Computers, Music, and Settings, with no other channel options available.

Customers who are seeing the issue have had all of their menu options suddenly disappear, leaving them unable to watch Netflix, Hulu, and other Apple TV channels.

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Image via MacRumors reader Gabbisonn

This seems to be a bug that's been around for awhile, but has become more prevalent over the last day or two. MacRumors has received several complaints via email, and there are threads outlining the problem both on our forums and on Reddit.

Restarting the Apple TV, resetting a router, and resetting the Apple TV don't seem to work. A region change offers a temporary solution, but ultimately, the channels disappear again for many users. Some users have partially fixed the issue by changing DNS settings, but this doesn't work for all users. A MacRumors reader describes the problem:

All I see is a computer and settings option. In the settings option I have access to everything except the main menu setting. There's absolutely nothing in there as an option. I've restarted my Apple TV as well as my AirPort Extreme. I've reset the Apple TV and I inserted all the info back in like my iCloud acct etc. it obviously is logging onto the Internet since I was able to connect my iCloud account. One other strange thing is that my iTunes won't recognize the Apple TV when I plug it in directly to my Mac mini via a USB cable. It just doesn't show up. What the heck happened? Apple do you have an explanation for this one?

Not all Apple TV users are affected by the issue, but it appears to be fairly widespread. Only the Apple TV 2 and 3 are impacted -- the fourth-generation Apple TV is functioning fine.

Apple's support staff told a Reddit user that a fix was in the works, and to expect a software update in the near future. A MacRumors reader received similar information, with Apple suggesting a fix would be pushed within the next few hours.

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)