An upcoming version of the AirPods charging case will be able to wirelessly charge a compatible iPhone, according to Nikkei Asian Review, although proceed with skepticism, as there's a good chance the report is off the mark.
The first paragraph from Cheng Ting-Fang and Lauly Li, in a report titled "Apple to unveil iPhone wireless charging with AirPods":
Users of iPhones will soon be able to wirelessly charge their handsets using the charging case for Apple's popular AirPods wireless earphones, according to an industry source familiar with the plan.
The report claims the charging case could be available as soon as the end of this year, although the timeframe is subject to change.
The report adds:
The development would add to Apple's much-anticipated AirPower wireless charging mat, unveiled last year and due out soon, bringing chief designer Jony Ive's call in 2016 for a "truly wireless future" a step closer. Apple has previously said it is working on a wireless charging case for AirPods that could also be topped up with the AirPower pad, though it gave no further details.
All in all, it's a rather strange report that inspires a lot of questions. Would a user hold or lay their iPhone against the AirPods charging case? The case's current floss-container-like design means that the iPhone would need to be precisely balanced on top of it, if not held together in your hands.
In addition, the AirPods case is and will likely remain too small to adequately charge the latest iPhones. The battery in the current case has a capacity of 398 mAh, roughly 14.6 percent of the iPhone X's battery capacity of 2,716 mAh, limiting its usefulness to emergency or must-have situations.
Is the report backwards? Is it possible some iPhones will be able to wirelessly transfer power to the AirPods charging case on the go? Or, more likely, is the report simply mistranslating the fact that the latest iPhones and the AirPods charging case will be compatible with the AirPower charging mat?
At this point, all we know for certain is that Apple will release both its AirPower charging mat and optional AirPods charging case later this year. According to the reliable Mark Gurman, Apple is aiming to release the AirPower by September, so there's a good chance it'll launch alongside the next iPhones.
The Wi-Fi Alliance has officially started certifying WPA3, the next-generation security standard for wireless networking devices (via Engadget). The new protocol addresses a number of potential vulnerabilities that exist in WPA2 for both personal and enterprise networking environments.
Amongst the enhancements, WPA3-Personal includes a more robust password-based authentication system that reduces the chances of a hacker guessing your password, individualized data encryption to protect against Wi-Fi eavesdropping, and the ability to protect data traffic even if a password is compromised after the data was transmitted.
On the enterprise side, WPA3 also offers an optional mode using 192-bit minimum-strength security protocols, as well as cryptographic tools to better protect sensitive data.
WPA3 also includes new quick-setup options for smart home devices through Easy Connect, a smartphone-based feature for users to set up wireless devices that lack displays.
Support for WPA3 must be built into devices for the protocol to be enabled, so it won't start coming into general use for a while yet. The good news is that WPA3 will retain interoperability with WPA2 devices, so there won't be a need to update every device on the same network.
The Wi-Fi Alliance expects WPA3 certification to increase over the next year, and as adoption grows, the protocol should eventually become a market requirement for all Wi-Fi certified devices.
Mozilla has announced a new security tool for users of its Firefox web browser. Called Firefox Monitor, the website lets visitors check if their accounts have been included in known data breaches and the types of data exposed in each breach.
The security tool is the result of a partnership between Mozilla and HaveIBeenPwned.com (HIBP), a site set up by security researcher Troy Hunt that includes a database of email addresses that are known to have been compromised in data breaches.
Thanks to the partnership, Firefox is able to check email addresses against the HIBP database via a method of anonymized data sharing (full details can be found in Troy Hunt's blog post). The new tool builds on Firefox's existing HIBP integration, which tells users if a site they are visiting was previously exposed in a data breach.
In February, password management app 1Password announced its own partnership with HIBP, which lets users check that their passwords haven't been leaked online. Since that time, developers AgileBits have built the Pwned Passwords database list into its 1Password desktop apps. As of today, users can also search HIBP from directly within 1Password via the Watchtower feature in the web version of the product.
Mozilla says it will begin trialling the new integration between HIBP and Firefox to make breach data searchable over the coming weeks.
Firefox Quantum is available for macOS as a free download directly from the Mozilla website.
Apple CEO Tim Cook this evening sat down for an interview with Fortune's Adam Lashinsky to discuss education, privacy, human rights, and immigration, and to explain why Apple takes a strong stance on these topics.
According to Cook, Apple has always been about "changing the world" and that's not something that can happen "when you stay quiet," but there are no specific guidelines that Apple follows when deciding to speak out.
We've always been about changing the world and it became clear to me some number of years ago that you don't do that by staying quiet on things that matter. For us, that's been the driving issue. There's no formula for when you speak and when you don't. The way I think about it... is it something Apple has a special expertise on? I don't want Apple to be another talking head. We should only speak when we have specific knowledge to bring to the subject.
Do we have standing? Do we have a right to talk about this issue? It's not enough to be a large company to speak. I think about that, and so what that means for us is that we typically speak about education, privacy, human rights, immigration, and the environment because there's something we have where we can bring a point of view -- it may be discounted and most people may view it to be incorrect -- but nevertheless it is a point of view we can share.
Cook went on to say that he doesn't think businesses should deal only in commercial things. "Business to me is nothing more than a collection of people and if people have values -- and I argue we should -- then by extension companies should have values." Companies should speak out after evaluating whether or not a subject is a core value, says Cook.
Ask yourself -- is it a core value of your company? [...] If something happens that isn't consistent with those, then I think you need to speak. Think about if you don't -- then you're in the appalling silence of good people category and this is something I've never wanted to be a part of.
Apple has spoken out on immigration specifically because Apple employs many immigrants. "We've got over 300 folks here on DACA," Cook said. "I want to stand up for them." Apple also has several thousand people that are on H1B visas who may be in "the deep green card back log," which Cook says gives Apple a unique perspective to share on the topic. "There are real people behind this that have real feelings," he explained.
As for diversity, Apple "has a lot of different people from a lot of different places" and is "accepting of people everywhere" which has led Cook to believe that the company has something unique to offer in conversations about diversity, which is also tied to the company's views on human rights and one of the reasons why Cook spoke out on recent U.S. immigration policy that saw children separated from their parents, which he called "inhumane." "Ultimately, that is what human rights are, treating people with dignity and respect," he told Lashinsky.
While Apple is quick to speak out on policies surrounding immigration, diversity, human rights, and similar topics, Cook clarified that Apple does not "get into politics."
We just stick to the policy. If you do that, most people will respect that. Even when people disagree, they will respect that that's what you're doing.
In response to people who think companies should stick to making good products and making good money rather than, Cook said he doesn't believe the majority of people want that. Apple, he reiterated, does not get into politics -- it's about policy.
Apple doesn't give one dollar to political campaigns. We discuss privacy policy, we discuss immigration policy, we discuss corporate tax reform, the policies around tax reform. I think most people look at that and say that makes sense. [...]
The CEO of Apple is never going to fulfill the mission of changing the world in today's environment by doing that. You're not going to be able to do all that you can by staying quiet.
On the topic of privacy, Cook said that Apple's view on privacy started from its values and then its business model was built to live up to those values.
We felt strongly about privacy when no one cared. We could not see the specific details, but we could see that the building of the detailed profile of people likely would result in significant harm over time. That it could be used for too many nefarious things. We think that people in today's environment don't have a full view of who has what and how much of their lives has been opened to commercial entities and public entities.
Cook discussed Apple's newly announced decision to add a curated Midterm Election section to the Apple News app. Cook said Apple has always believed in curation, pointing towards the App Store. "We felt like this is our store and it says something about us as to what's in there," he said. "And so we've done that from day one and we've taken that same view to news."
Apple added a news section because "news is going kind of crazy." It doesn't mean, however, that people who use an iPhone have to rely on Apple News, because users can "get content from anywhere else" if they "don't like it."
Cook says that Apple wants to make sure people are reading content that's not created "strictly with the goal of enraging people." The company wants to focus on "content that has a reason to be out there," with news to be sourced from conservative outlets, liberal outlets, and "in between if there is such a thing anymore." Cook says the 2018 Midterm Election section of Apple News will include a spectrum of content from a variety of sources with no specific political agenda.
There were also some questions relating to the new Screen Time feature in iOS 12, and Cook says Apple never wanted people to overuse its products. For him, Screen Time has caused to cut down on iPhone usage, specifically when it comes to notifications, because the number of notifications he was receiving was "crazy." "We want everyone to have this information," he said. "And then you can do what you want with it."
The final topic of discussion was on long term vs. short term investments, and Cook said that Apple often makes investments that are 7 to 10 years out. If he was "king for a day," 90 day earnings reports "would be flushed" because they're a "remnant of a different day and time." Cook said that as a CEO, when it comes to dealing with the board on short term performance, "you have to look yourself in the mirror and say I'm going to take the heat."
The interview wrapped up with Lashinsky asking Cook how long he planned to be CEO, with his seventh anniversary approaching. "It is the privilege of a lifetime to be at Apple and to lead the company and hopefully I've got some good time left," answered Cook.
Cook's full interview may be made available by Fortune at a later date, and if that's the case, we'll update this post with a link so that it can be watched in its entirety.
Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.
Apple CEO Tim Cook is set to speak at Fortune's CEO Initiative in San Francisco, California tonight, with Fortune planning to share a live stream of the event.
The CEO Initiative, an invite-only event, will kick off at 6:00 p.m. Pacific Time, with Cook set to appear at 6:05 p.m. It's not clear what Tim Cook will talk about, but the topic of the Initiative is "companies doing well by doing good."
Fortune's CEO Initiative, an invite-only event that takes place on June 25 and 26 in San Francisco, is devoted to the topic of companies doing well by doing good. The theory is that infusing businesses with a broader purpose can help with recruiting, attracting new customers, and improving corporate images.
Cook is a prime example of a leader who has worked to use Apple's influence to champion important social causes, such as diversity and equality.
The live stream of Fortune's event can be watched at 6:05 p.m. Pacific Time/9:05 p.m. Eastern Time on the Fortune website.
Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.
Apple today released the first public beta of iOS 12 for compatible iPhone, iPad, and iPod touch models, enabling users who aren't signed up for the Apple Developer Program to test the software update ahead of its official release in the fall.
While iOS 12 introduces several new features, it is designed to work on all iPhone, iPad, and iPod touch models that can run iOS 11, and the company says it has focused on bringing performance improvements to both old and new devices.
That said, iOS 12 is pre-release software, so installing the Public Beta on a secondary device is highly recommended. The stability of beta software cannot be guaranteed, as it often contains bugs and issues that have yet to be ironed out, so installing it on your day-to-day device isn't advised.
Installing the Public Beta shouldn't take longer than half an hour, but first you should create a backup of your device's contents and settings. The following step-by-step instructions are given for iPhone, but apply to iPad and iPod touch just the same.
How to Create a Backup of Your Device in iTunes
Connect your iOS device to a Mac or PC using a Lightning to USB cable.
Open iTunes.
Click the device's icon in the top-left menu.
Under Backups, click This computer.
Tick the Encrypt iPhone backup checkbox if you want to back up your login credentials and any Health and HomeKit data.
Click Back Up Now.
Click iTunes -> Preferences… in the macOS menu bar.
Click the Devices tab.
Right-click (or Ctrl-click) the new backup, and select Archive from the contextual dropdown menu.
How to Enroll in the Apple Beta Software Program
Now that you've backed up your device, you're ready to download the iOS 12 Public Beta. To do so, you must enroll your iPhone, iPad, or iPod touch in the free Apple Beta Software Program.
Tap the Sign up button, or sign in if you're already a member.
Enter your Apple ID credentials and tap the Sign in button.
Agree to the Apple Beta Software Program terms and conditions if necessary.
A Guide for Public Betas screen will appear. Select the iOS tab, scroll down to the Get Started section and tap enroll your iOS device.
On the Enroll Your Devices screen, with the iOS tab selected, scroll down and tap the Download profile button.
Tap "iPhone" or "iPad" when prompted to choose a device.
Tap Allow.
Tap Install and follow the prompts to install the iOS Beta Software Profile.
Restart your device after installing the profile by tapping the restart popup.
How to Install the iOS 12 Public Beta
Once you're enrolled in the Apple Beta Software Program, you can install the iOS 12 Public Beta on your iOS device just as you would a regular software update.
Launch the Settings app on your iPhone, iPad, or iPod touch.
Tap General.
Tap Software Update.
Tap Download and Install.
Tap Install Now.
If you come across any issues installing the iOS 12 Public Beta, it may help to clear any previous profiles lingering on your device. You can find these in the Settings app under General -> Profile.
Apple this afternoon released the first public beta of iOS 12 to its public beta testing group, giving non-developers a chance to test the software ahead of its upcoming fall release. The first public beta of iOS 12 should correspond to the second developer beta, which was released last week.
Beta testers who have signed up for Apple's beta testing program will receive the iOS 12 beta update over-the-air after installing the proper certificate on an iOS device.
Those who want to join the beta testing program can sign up on Apple's beta testing website, which gives users access to iOS, macOS, and tvOS betas. Before installing a beta, make sure to create a full encrypted iTunes backup or an iCloud backup and be sure to install iOS 12 on a secondary device because beta software is not always stable and can include bugs.
iOS 12 is a significant update to the iOS operating system, introducing Group FaceTime, local multiplayer shared AR experiences, new Animoji, and a Memoji feature that's designed to let you create a personalized Animoji that looks just like you.
Animoji, stickers, text, and more can be used in FaceTime and the Messages app, and there's a new Screen Time feature to help customers understand and manage the amount of time they're spending on their iOS devices. New Do Not Disturb features make it easier to manage notifications, as do interactive notification options and notification grouping.
Siri has been improved in iOS 12 with Siri Shortcuts, which is designed to allow Siri to work with any app, and Siri is also smarter and able to provide info on motorsports, food, and celebrities.
Under-the-hood improvements to iOS 12 will make everyday tasks on the iPhone and iPad faster and more responsive, with the camera launching up to 70 percent faster and the keyboard showing up to 50 percent faster.
iOS 12 will be available to developers and public beta testers as a beta for several months to allow Apple to work out kinks and bugs. The update will see a launch this fall.
Apple today seeded the first beta of an upcoming tvOS 12 update to its public beta testing group, giving non-developers a chance to try out the new software ahead of its fall public release.
The first beta of tvOS 12 available to public beta testers corresponds with the second tvOS 12 update made available to developers. Developers have had access to tvOS 12 since June 4, when Apple introduced new versions of tvOS, iOS, macOS, and watchOS at WWDC.
The tvOS 12 public beta can be obtained by going to the Settings app on the Apple TV and navigating to the Software Updates section under "System." "Get Public Beta Updates" will need to be toggled on, and once it is, the Apple TV will download the beta software.
tvOS 12 introduces long-awaited support for Dolby Atmos, and when tvOS 12 launches this fall, iTunes will be home to the largest collection of Dolby Atmos-supported movies. As with the launch of 4K HDR, previously purchased content will be upgraded to include Dolby Atmos on all supported titles at no cost.
tvOS 12 brings a new zero sign-on feature that's designed to let cable subscribers watch live channels and on-demand programs that they're entitled to through their cable subscription simply by being logged into their home internet networks. This is something that will be limited to Charter Spectrum users to begin with.
Other tvOS 12 features include autofill passwords from the iPhone to sign into Apple TV apps more quickly, and support for Home Control systems like Crestron and Savant, which will be able to be used to control the Apple TV. Apple also plans to make the Apple TV Remote a default option in Control Center on iOS devices, and there are new aerial screensavers created with help from the International Space Station.
tvOS 12 will see a public launch this fall, and until that time, will be limited to developers and public beta testers as Apple works out bugs and other kinks.
CBS and the NFL today announced an extended streaming agreement that will see all NFL on CBS games available on the CBS All Access streaming video service through 2022.
The entire 2018 NFL on CBS season will be available to all CBS All Access subscribers, on set-top boxes and, for the first time, mobile devices. That means customers who subscribe to CBS All Access can watch NFL games on iPhones and iPads with the CBS All Access app.
Previously, streaming NFL games on mobile devices was limited to Verizon subscribers, but Verizon and the NFL in December reached a new deal that allowed for other services and carriers to offer access to NFL games on tablets and smartphones through the Yahoo Sports, go90, and NFL apps.
In addition to mobile devices, NFL on CBS content can be viewed online at CBS.com and on connected devices like Roku Players, Apple TV, Chromecast, Android TV, Xbox One, PlayStation 4, Fire TV, Samsung Smart TVs and Amazon Channels.
CBS says that its All Access subscribers will receive NFL on CBS games that are broadcast in their local market. NFL on CBS content will also be made available on mobile for CBS's cable, satellite, telco, and vMVPD partners.
CBS has been offering access to NFL on CBS games through its All Access subscription service since 2016, but prior NFL seasons were only able to be streamed on TVs, tablets, and computers.
Microsoft is testing built-in Adblock Plus integration in its mobile Edge browser available for both iOS and Android devices, reports The Verge.
With built-in Adblock Plus functionality, Edge browser users on iOS will not need to download a separate ad blocking app, which may attract more users to Microsoft's browser. Adblock Plus can be enabled in Microsoft Edge's settings, with no add-on app required.
Google has built ad blocking into Chrome for Android devices, but it is somewhat limited and not available on iOS devices. As noted by The Verge, Adblock Plus is a more aggressive ad blocking option.
iOS Safari users can, of course, install one of several ad block apps available in the iOS App Store, but there is no native ad blocking functionality in Safari.
Adblock Plus is available in a beta capacity on both Android and iOS devices at the current time, with Microsoft planning to roll the feature out to all Edge for iOS and Android users in the near future.
Microsoft has made its Edge browser available across a range of devices, including iPhones, iPads, and Android devices in addition to Windows computers. The Edge browser includes syncing of favorites, passwords, and reading lists, along with a "Continue on PC" option for transferring what you're reading from the mobile Edge browser to the desktop.
T-Mobile this morning announced the launch of T-Mobile FamilyMode, a new feature that is designed to let parents monitor and control what their kids are doing on their internet-connected devices.
T-Mobile FamilyMode service is available via a FamilyMode app and can also be used with an add-on device called the FamilyMode Home Base, which is designed to connect to a home's Wi-Fi system to provide access to connected devices.
FamilyMode from T-Mobile will let parents manage, monitor, filter, and set time limits for a range of devices, even those that aren't connected to the T-Mobile network thanks to the Home Base. It will also provide location services for keeping track of kids.
According to T-Mobile, it will work with phones, tablets, gaming consoles, laptops, smart TVs, and other Wi-Fi connected devices.
T-Mobile is charging $20 for the FamilyMode Home Base and $10 a month for the FamilyMode app, which controls the FamilyMode system. The FamilyMode feature will be available to customers starting on June 29.
Device monitoring and time management features to cut down on device addiction have become popular in 2018. The newest version of Google's Android operating system includes Android Dashboard for monitoring time spent on a device and setting limits, and a similar feature, Screen Time, has been included in iOS 12.
Screen Time includes comprehensive monitoring of the amount of time spent using iOS devices, along with detailed parental controls and app limit features.
T-Mobile isn't the first carrier to join the device monitoring trend. Verizon in April announced "Smart Family," an app that lets parents track screen time, set content filters, monitor location, and more. Verizon's option does not include hardware and is priced at $4.99 to $9.99 per month.
Apple today seeded the fourth beta of an upcoming macOS High Sierra 10.13.6 update to developers and public beta testers for testing purposes, one week after seeding the third 10.13.6 beta.
The new macOS High Sierra 10.13.6 beta can be downloaded through the Software Update mechanism in the Mac App Store with the proper profile installed.
We don't yet know what improvements the sixth update to macOS High Sierra will bring, but it likely focuses on bug fixes and performance improvements for issues that were not able to be addressed in macOS High Sierra 10.13.5.
No feature changes were discovered in the first three macOS High Sierra 10.13.6 betas, but we'll update this post if new features or notable bug fixes are discovered in the fourth beta.
Work on macOS High Sierra is wrapping up, with Apple now shifting focus to the next-generation version of macOS, macOS 10.14, which was unveiled at the Worldwide Developers Conference in early June.
Apple today seeded the third beta of an upcoming watchOS 4.3.2 update to developers, two weeks after seeding the second watchOS 4.3.2 beta and a month after releasing watchOS 4.3.1, a minor bug fix update that addressed a startup issue.
Once the proper configuration profile has been installed from the Apple Developer Center, the new watchOS beta can be downloaded through the dedicated Apple Watch app on the iPhone by going to General --> Software update.
To install the update, the Apple Watch needs to have at least 50 percent battery, it must be placed on the charger, and it has to be in range of the iPhone.
No new features were discovered in the first two watch watchOS 4.3.2 updates, but as a 4.3.x update, it's likely to be minor in scale, addressing bug fixes discovered since the release of watchOS 4.3.1 and making other small improvements to the operating system.
watchOS 4.3.2 is likely to be one of the final updates to the watchOS 4 operating system. Apple has begun work on watchOS 5, which was provided to developers at the 2018 Worldwide Developers Conference and will see a public launch this fall.
Apple today seeded the fourth beta of an upcoming tvOS 11.4.1 update to developers and public beta testers for testing purposes, one week after seeding the third tvOS 11.4.1 beta and one month after releasing tvOS 11.4, an update that introduced support for AirPlay 2.
Designed for the fourth and fifth-generation Apple TV models, the new tvOS 11.4.1 developer beta can be downloaded onto the Apple TV via a profile that's installed using Xcode. Public beta testers can opt-in by going to the Settings app on the Apple TV and navigating to the Software Updates section under "System." "Get Public Beta Updates" will need to be toggled on, and once it is, the Apple TV will download the beta software.
No new features or changes were discovered in the first three tvOS 11.4.1 betas, suggesting the update focus on fixes for bugs that have been discovered since the release of tvOS 11.4.
Apple's tvOS updates have historically been minor in scale, and Apple does not often provide us with detailed notes outlining what's new. We'll update this post should anything be found in the fourth beta.
Apple's work on tvOS 11 is winding down as the company is now focusing on tvOS 12, which was unveiled at the Worldwide Developers Conference in early June.
Apple today seeded the fourth beta of an upcoming iOS 11.4.1 update to developers and public beta testers, one week after seeding the third beta and a month after releasing iOS 11.4, an update that introduced AirPlay 2 and Messages in iCloud.
Registered developers can download the new iOS 11.4.1 beta from Apple's Developer Center or over-the-air once the proper configuration profile has been installed from the Developer Center. Public beta testers can also install the update over-the-air with the public beta profile.
No new features were discovered in the first three iOS 11.4.1 betas, suggesting it focuses on bug fixes and performance improvements to address issues discovered since the release of iOS 11.4.
We'll update this post should we discover any new features in the fourth iOS 11.4.1 beta, but we're not expecting major changes now that Apple has shifted its focus to iOS 12, which is also available to developers for beta testing purposes.
Members of the Information Technology Industry Council plan to meet this Wednesday, June 27 in San Francisco to discuss "how to tackle growing questions and concerns about consumer privacy online."
The news comes from Axios, and members of ITI in attendance will reportedly include Apple, Facebook, IBM, Microsoft, Intel, Qualcomm, Samsung, Dropbox, and more -- although specific attendees have not been confirmed by the organization.
ITI has organized all-day meetings that will focus on topics about online privacy in the wake of Europe's General Data Protection Regulation and the Facebook/Cambridge Analytica data scandal.
ITI CEO Dean Garfield told Axios that tech companies are aware there's a "new sense of urgency around consumer privacy." The organization also said that the new meet-up of tech leaders is "not a direct result" of alleged conversations brewing within the Trump administration about a U.S. "counter-weight" to Europe's GDPR.
"Just because Europe has taken a comprehensive approach doesn't mean our different approach is deficient," Garfield said. "And just because Europe is early doesn't mean it's best or final. But we should always be thinking about how we evolve to make sure consumers have trust in our products."
In that report last week, Trump advisor Gail Slater was said to have discussed a U.S. version of GDPR with Garfield, although Slater stated the White House has no desire to create a "U.S. clone" of Europe's rules. Slater claimed that "giving consumers more control over their data" and "more access to their data" are high marks of the GDPR, suggesting these aspects would be emphasized in the U.S. law if it ever comes to pass.
While lawmakers and advocacy groups discuss online customer privacy, individual companies have promised some form of enhanced user privacy on a global scale in the wake of GDPR. For Apple, the company launched a new Data & Privacy website that lets users download all of the data associated with their Apple ID. Prior to GDPR, last September Apple revamped its privacy website so that its various policies could be more accessible and easy-to-read for its customers.
Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.
Following a few years of anecdotal complaints, and no less than three lawsuits, Apple on Friday initiated a new worldwide service program offering free repairs of MacBook and MacBook models equipped with low-profile, butterfly mechanism keyboards, which have been a source of frustration for some customers.
We've already reported about the service program in more detail, but the gist is that Apple and Apple Authorized Service Providers are now offering free repairs of affected 2015-and-later MacBook and 2016-and-later MacBook Pro models with sticky, unresponsive, or inconsistently functioning keys.
Many questions have arisen since the program was announced, so we wanted to consolidate some additional information that we have gathered from Apple and other sources we have spoken with:
Apple distributed an internal document on Friday with more information about the service program. It notes that keyboards damaged due to attempted repair are still eligible for free service under the program. If your MacBook or MacBook Pro has physical top case damage unrelated to the keyboard, it also remains eligible.
As to be expected, if your MacBook or MacBook Pro keyboard has liquid damage, it is ineligible for the program.
If a key press is not recognized, key presses feel abnormal or sticky, or keys are loose or missing, Apple has instructed its authorized service providers to clean or replace the affected keycaps if possible.
Keycap replacement kits are available for English keyboards in ANSI and ISO layouts, along with British, French, German, Danish, Italian, Spanish, Swedish, Chinese, and Japanese keyboards.
If characters are repeating, or previous keycap replacements were ineffective, Apple has instructed its authorized service providers to replace the whole keyboard, which requires replacing the whole top case, including the trackpad and speaker grilles.
Be prepared to go a week-plus without your MacBook. Apple quotes a turnaround time of five to seven business days for service to be completed at Apple's off-site repair centers, but wait times may increase as an influx of customers take advantage of the program.
In some cases, the Apple Store may be able to offer on-site service, but expect to wait for at least a few hours.
If your MacBook or MacBook Pro experiences keyboard issues after being serviced under the program, Apple says customers can bring their unit back in to be looked at again. This suggests, but doesn't explicitly state, that the program may be used more than once.
Apple is offering refunds to customers who paid to have an eligible keyboard repaired prior to this program, but a Genius has advised us that refunds are not available in person at an Apple Store, and must be requested by contacting Apple Support by phone, online chat, or email.
It's still not entirely clear if the replacement keyboards have been slightly revised to address the issues that prompted the service program in the first place. Apple has been fairly communicative with me about this program, but has so far skipped right over this question when asked.
We do know that Apple has been replacing 2016 MacBook Pro keyboards with the 2017 version, which has slightly different markings on the Control and Option keys, but a Genius we spoke with believes the 2016 and 2017 keyboards are functionally equivalent.
iFixit CEO Kyle Wiens also told me he believes the keyboard design hasn't changed at all in a few years.
However, anecdotal reports from customers suggest the 2017 MacBook Pro keyboard "has a different feel to it," with some calling it "better" and less prone to issues. Marco Arment, for example, said it is "more 'damped' in both feel and sound, as if there's more rubber somewhere."
Monument Valley 2 creators Ustwo Games today posted a new story on Medium (via The Verge) that highlights the first-year numbers and growth of the popular mobile sequel. Although there are numerous points of data to look at, one notable standout is that Monument Valley 2 earned $10.4 million in the one year period that began on June 5, 2017 (the game's launch day) through June 4, 2018.
In comparison, the original game's first-year revenue locked in at $5.8 million back in 2015, meaning that the sequel proved to be far more popular than the first Monument Valley and nearly doubled first-year revenue for Ustwo Games in the process. One major factor in the success of Monument Valley 2 was its surprise unveiling onstage at WWDC 2017, and its immediate availability later that day in the iOS App Store.
Once word got out about the game's launch, it achieved its highest one-day revenue of $728,000 on June 6, 2017 -- the day after Apple's WWDC keynote. Continuing comparisons, in its first year the original game's highest one-day revenue hit $145,530 on April 3, 2014, the day of its launch.
China was a huge factor in Monument Valley 2's success this past year, with the game offered as an initially free download on Android in the country. China accounted for 91.4 percent of the game's unique installs, compared to 2.7 percent in the United States. China also made up for 62.3 percent of purchases for the game in its first year, followed by the U.S. at 16.3 percent, the United Kingdom at 2.7 percent, Germany at 1.9 percent, Japan at 1.8 percent, Canada at 1.5 percent, and France at 1.3 percent.
Ustwo Game's new infographic also has a few "fun facts," including that 53 percent of players who began Monument Valley 2 finished it, and that the player base took over 2.2 million screenshots while playing the sequel. In total, the developers had to keep work on their follow-up game a secret for 490 days before it was ultimately revealed at WWDC 2017. Over its entire development cycle, it took 16 core team members 70 weeks to finish the game at a development cost of $2.3 million.
Speaking to The Verge, Ustwo Games studio head Dan Gray talked about the company's resistance to going the freemium route with its games and the opinion by some in the industry that premium mobile games have died. "I think it has kind of plateaued," he explained. "It definitely hasn't died, which is what everyone said every year for the past six years."
In the Medium post, Gray explained that the company likes to share its data to help out other developers, who can "get a handle on what they might expect from a successful premium launch," and further the resistance to games that focus on in-app purchase payment structures. Monument Valley has become such a success in this field that other teams reportedly use "an MV" as a unit of measurement when forecasting success of their own games to investors, saying their game could launch with "X percent of an MV."
“It’s harder and harder to make successful, premium, paid mobile games,” says Gray. “So I would rather help people out.” He says that the community of premium mobile game developers is very communicative, sharing details like release dates ahead of time to avoid clashing with each other. “It’s kind of like this secret society of people trying to help each other out,” he says.
Monument Valley 2 launched with a price tag of $4.99 on the iOS App Store, and has seen a discount to $1.99 a few times over the last year. Thanks to the one-time purchase, players get access to the entire game, which spans 14 chapters of puzzles of increasing difficulty. Although he didn't specify what Ustwo is working on next, Gray said that he wants to use Monument Valley 2's success "to do some really risky projects that no one is taking risks on."
Biggest design overhaul since iOS 7 with Liquid Glass, plus new Apple Intelligence features and improvements to Messages, Phone, Safari, Shortcuts, and more. Developer beta available now ahead of public beta in July.
Biggest design overhaul since iOS 7 with Liquid Glass, plus new Apple Intelligence features and improvements to Messages, Phone, Safari, Shortcuts, and more. Developer beta available now ahead of public beta in July.