Apple today seeded the third beta of an upcoming tvOS 11.2.5 update to developers for testing purposes, two weeks after seeding the second beta and three weeks after the release of tvOS 11.2.1, an update that introduced a fix for a HomeKit vulnerability.
Designed for the fourth and fifth-generation Apple TV models, the tvOS 11.2.5 developer beta can be downloaded onto the Apple TV via a profile that's installed using Xcode.
We don't yet know what features or changes might be included in the tvOS 11.2.5 update, but it likely focuses primarily on bug fixes and performance improvements rather than major outward-facing changes.
There were no outward-facing changes discovered in the first two developer betas, but we'll update this post should new features be found in the third beta.
Update: Apple has also made a public beta available for public beta testers.
Apple today seeded the third beta of an upcoming macOS High Sierra 10.13.3 update to developers, two weeks after seeding the second beta and a month after releasing macOS High Sierra 10.13.2, the second major update to the macOS High Sierra operating system.
The macOS High Sierra 10.13.3 beta can be downloaded from the Apple Developer Center or through the Software Update mechanism in the Mac App Store with the proper profile installed.
It's not yet clear what improvements the third update to macOS High Sierra will bring, but it's likely to include bug fixes and performance improvements for issues that weren't addressed in macOS High Sierra 10.13.2.
No major outward-facing changes were discovered in the first two betas of macOS High Sierra 10.13.3, but we'll update this post should new features be found in the third beta.
The previous macOS High Sierra 10.13.2 update focused solely on security fixes and performance improvements, with no new features introduced.
Update: Apple has also made a public beta available for public beta testers.
Apple today seeded the third beta of an upcoming iOS 11.2.5 update to developers, two weeks after seeding the second beta and three weeks after releasing iOS 11.2.1, an update that introduced a fix for a HomeKit vulnerability.
Registered developers can download the iOS 11.2.5 beta from Apple's Developer Center or over-the-air once the proper configuration profile has been installed from the Developer Center.
As of beta 2, iOS 11.2.5 includes a new feature that allows Siri to play daily news podcasts when queried about the news. Siri will offer up news shared by The Washington Post by default, but you can also choose to switch to Fox News, CNN, or NPR.
The new audio news feature is invoked when using Hey Siri or asking Siri about the news when using CarPlay or with headphones connected. If you activate Siri using the side button or Home button of a device, Apple news headlines are shown instead. It's not clear what other new features, if any, will be included in the iOS 11.2.5 beta. We didn't discover any other noticeable outward-facing changes in the first two iOS 11.2.5 betas, so it's possible this update focuses mainly on bug fixes and security improvements aside from the Siri news update.
If that's the case, we may not know the extent of what's in the update until it sees a public release. Apple is supposed to be releasing an iCloud Messages feature that was pulled from the iOS 11 release, but there has been no indication of when we can expect iCloud Messages to be reintroduced.
Update: Apple has also made a public beta available for public beta testers.
There are some iOS gestures and tricks that have been around forever, but remain relatively hidden because they're hard to find unless you know about them.
Closing all of the tabs in your Safari browser on an iOS device is one such trick -- it's simple if you know how to do it, but it's a gesture you might not know exists.
Long press on the "Tabs" icon denoted by two squares. On iPhones, it's at the bottom of the browser in portrait mode or at the top in landscape mode. On the iPad, it's at the top.
Select Close All Tabs.
Alternatively, you can single tap on the Tabs icon to bring up the browser window view, and then long press on "Done" to bring up the same "Close All Tabs" interface.
That's all there is to it. Safari will let you know how many tabs are currently open, and it will close each and every one after the Close All Tabs option is tapped.
Because it's so easy to open a new tab when browsing without meaning to on an iOS device, the Close All Tabs option is super handy for getting rid of all those open browser windows in one quick go.
iPhone users in most countries can initiate the battery replacement process online by scheduling an appointment with the Genius Bar at an Apple Store. The reduced price is also available at some third-party retailers and repair shops, as long as they are designated as an official Apple Authorized Service Provider.
After this article was published, MacRumors received a tip claiming Apple has reduced the price it charges Apple Authorized Service Providers for iPhone batteries to $5, down from $55, but some repair shops are still charging more than $29 for replacements to maintain reasonable profit margins for time and labor.
To get started, head to the Contact Apple Support page, click on See Your Products, and sign in to your Apple ID account.
Keyboard maker lofree has launched a modified version of last year's popular crowdfunded Bluetooth mechanical keyboard, which we reviewed here on MacRumors back in March. With the original input device, lofree's designers attempted to re-imagine the typing process by recreating the experience of operating a traditional typewriter, but in an elegant retro-modern design.
The new lofree Four Seasons keyboard comes in four new colors including Spring (Vernal White), Summer (Aestival Blue), Autumn (Autumnal Gray), and Winter (Hibernal Black). Several design changes have also been implemented that may help the lofree appeal to a wider audience.
While appreciating the original lofree's aesthetic and Mac compatibility, we criticized it in our review for some odd layout quirks, such as the decision to line up the number key row so that 1 is slightly right of Q, 2 is right of W, and so on. Happily, the layout has been reconfigured on the second generation lofree to more closely match the keys on a typical Apple keyboard and respect the muscle memory of Mac-based touch typists.
In addition to the repositioned number keycaps, the backspace and caps lock keys have been made longer, while the dual mechanical Gateron switches under 'enter', 'shift', and the space bar have been replaced by a single mount, to provide a more comfortable, stable typing experience. Lofree says it has also optimized the sideboard buttons to further extend the lifetime of the Four Seasons version.
The new lofree Four Seasons retains the adjustable backlight and remains compatible with iOS, Windows, and Android. With a month to go, the lofree Indiegogo campaign has already raised $108,803, which is 1,088 percent over its original $10,000 goal. Early bird customers can purchase one for $140 plus shipping (currently expected in March). You can find more information over on the official campaign page.
By now, you've probably seen headlines about Apple slowing down your iPhone, but it's not nearly as simple or corrupt as it sounds. In this Q&A, we've taken the time to explain exactly what's going on.
Why is Apple slowing down some older iPhone models?
iPhones, like many other consumer electronics, are powered by lithium-ion batteries, which have a limited lifespan. As the battery in your iPhone ages, its ability to hold a charge slowly diminishes.
A chemically aging battery can also have increased impedance, reducing its ability to provide a sudden burst of power when demanded by other components in an iPhone, such as the CPU and GPU. A battery's impedance will also temporarily increase when it has a low charge and/or in cold temperatures.
A battery with a high enough impedance may be unable to provide power quickly enough to the iPhone when needed, and Apple safeguards components against the drop in voltage by shutting down the device.
Apple recognized that iPhones unexpectedly shutting down on users is not a good experience, and starting with iOS 10.2.1, it quietly implemented a power management feature to prevent these shutdowns. The update was released in January 2017, and a month later, Apple said it saw a major reduction in shutdowns.
How does Apple's power management feature work?
Apple says it looks at a combination of an iPhone's internal temperature, battery percentage, and battery impedance, and only if a certain criteria is met, iOS will dynamically manage the maximum performance of some system components, such as the CPU and GPU, in order to prevent unexpected shutdowns.
Does my iPhone have this feature if needed?
Apple said the power management feature applies to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE models running iOS 10.2.1 or any newer software version. The feature was also expanded to iPhone 7 and iPhone 7 Plus models running iOS 11.2 or any newer software version.
Any older iPhone models are currently not affected, including the iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPhone 3Gs, iPhone 3G, and the original iPhone, even though some of those models have also experienced shutdowns. The latest iPhone 8, iPhone 8 Plus, and iPhone X are also currently not affected.
LG Display saw its shares surge to a one-month high on Wednesday following a report that the company will begin supplying OLED panels to Apple's new range of iPhones this year (via Financial Times).
LG's stock rallied on an Electronic Times report that the South Korean firm would make over 15 million OLED panels for Apple's 2018 range of iPhones. LG is already a supplier of LCD panels, currently used in the iPhone 8 and iPhone 8 Plus, but Samsung dominates supply of OLED displays for Apple's flagship iPhone X. Indeed, last week LG Display revealed in a regulatory filing that it didn't supply any of the OLED panels currently used in the iPhone X.
However, that could change this year, since Apple is expected to launch two new 5.8-inch and 6.5-inch iPhone models with OLED displays in 2018. According to today's report, LG Display will supply Apple with the 6.5-inch OLED panels, while Samsung will supply the 5.8-inch or 6-inch OLED panels.
Reports have been trickling out since July 2017 that Apple has invested billions of dollars in LG's OLED production capability for smartphones, but the fruits of its investment were thought to be some ways off. LG was initially reported to have secured 45,000 panels per month for future iPhones from 2019, while as recently as September it was suggested that Apple would have to wait until at least next year before it could move beyond Samsung for significant supplies of OLED panels. However, Wednesday's report suggests LG could secure its position as the number two supplier of OLED screens for Apple's iPhones as early as the second half of 2018. LG is said to be planning to mass-produce the panels for Apple at its Gen 6 flexible OLED production line located in Paju, South Korea.
LG came in for scrutiny recently after it emerged that the firm supplied Google with the Pixel 2 XL's OLED displays, some of which were reportedly prone to screen burn-in or image retention issues. It remains unclear whether the problems stemmed from LG or other factors were involved, although the smaller Pixel 2 and original Pixel phones – both with Samsung-supplied OLED displays – have experienced far fewer issues. It's also worth noting that Apple says OLED displays can show "slight visual changes" after extended long-term use and minor screen burn-in is considered normal.
The new iPhone X and iPhone X Plus will likely launch around the usual timeframe of September to October, potentially alongside a new 6.1-inch mid-range model with an LCD display.
Last month, LG announced a new set of Thunderbolt 3 monitors to be officially unveiled at CES 2018. Not to be outdone at the January event, Samsung today unveiled the first curved display with Thunderbolt 3 connectivity.
The 34-inch CJ791 monitor features a 3,440 × 1,440 UltraWide QHD resolution with a 21:9 aspect ratio, while the single Thunderbolt 3 cable delivers a connectivity speed of up to 40 Gigabits per second to a range of docks, displays, and peripheral devices, including Macs and external GPUs. The Thunderbolt 3 interface also allows the CJ791 to supply up to 85 watts (W) of charging power to USB type-C compatible MacBooks.
The specs can't quite match LG's upcoming 34-inch UltraWide 34WK95U, which has a 5K resolution of 5120 x 2160 pixels, but apart from multi-peripheral connectivity, Samsung is eager to promote the CJ791's QLED display as ideal for gaming and entertainment. With "precise" performance across 125 percent of the sRGB color spectrum, a 4 milliseconds response time, and a sharp 1,500R curvature and ultra-wide 178-degree viewing angle, the CJ791 should still turn some heads at this year's CES. The company is also touting the monitor's built-in Game Mode, with a dynamic gamma setting that allows the CJ791 to adjust the color and contrast of individual scenes as they're displayed.
There's no word yet on the price of the 34-inch CJ791, but hopefully more should be revealed when CES opens its doors on January 9 for four tech-filled days at the Las Vegas Convention Center. Stay tuned to MacRumors for all the highlights.
A serious design flaw and security vulnerability has been discovered in Intel's CPUs that will require an update at the operating system level to fix, reports The Register. All modern computers with Intel chips from the last 10 years appear to be affected, including those running Windows, Linux, and macOS.
Similar operating systems, such as Apple's 64-bit macOS, will also need to be updated - the flaw is in the Intel x86 hardware, and it appears a microcode update can't address it. It has to be fixed in software at the OS level, or go buy a new processor without the design blunder.
Full details on the vulnerability aren't yet known as the information is currently under embargo until later in the month. The Register has unearthed some data, however, and it seems the bug allows normal user programs to see some of the contents of the protected kernel memory.
This means malicious programs can potentially, in a worst case scenario, read the contents of the kernel memory, which can include information like passwords, login keys, and more. It's not yet clear how severe the bug is, but The Register speculates that it's significant given the rapid changes being made to Windows and Linux.
At worst, the hole could be abused by programs and logged-in users to read the contents of the kernel's memory. Suffice to say, this is not great. The kernel's memory space is hidden from user processes and programs because it may contain all sorts of secrets, such as passwords, login keys, files cached from disk, and so on. Imagine a piece of JavaScript running in a browser, or malicious software running on a shared public cloud server, able to sniff sensitive kernel-protected data.
To fix the bug, the kernel's memory needs to be isolated from user processes using Kernel Page Table Isolation, which could cause a performance hit on some machines. According to The Register, Linux and Windows machines will see a 5 to 30 percent slowdown once the fix is in place.
It's not yet clear how Macs will be impacted, as there is little information available at this time. Software updates are in the works for Linux and Windows, and though not mentioned, Apple is also likely working on a fix for the issue.
Full details on what's known about the vulnerability can be found at The Register, and additional information will be available later this month when complete details on the design flaw are shared.
Apple today updated its investor relations page to announce that it will share its earnings results for the first fiscal quarter of 2018 on Thursday, February 1.
The earnings report will give us our first real look at iPhone X sales, as well as sales of the iPhone 8 and the iPhone 8 Plus throughout the holiday quarter. The iPhone X did not go on sale until November 3, and it was not included in Apple's fourth quarter earnings report.
Guidance for the first fiscal quarter of 2018 includes expected revenue of $84 to $87 billion and gross margin between 38 and 38.5 percent. It will be a record setting quarter even at the low end of the guidance range, as Apple saw $78.4 billion in revenue in Q1 2017.
Apple's quarterly earnings statement will be released at 1:30 p.m. Pacific/4:30 p.m. Eastern, with a conference call to discuss the report taking place at 2:00 p.m. Pacific/5:00 p.m. Eastern. MacRumors will provide coverage of both the earnings release and conference call on February 1.
There are already Qi-based wireless chargers on the market that include a built-in battery pack for wire-free charging on the go, but the upcoming WiBa Power Bank from accessory maker Avido goes one step further by offering wireless iPhone charging and wireless charging for the power bank itself.
The WiBa Power Bank features a 5,000mAh battery that can be used to charge an iPhone X, iPhone 8, iPhone 8 Plus, or other Qi-compatible smartphone or device. It uses Qi wireless charging, so you don't need to connect it to your iPhone with a Lightning cable.
Two slim metal plates attach to the back or the case of the iPhone to make sure that it stays magnetically attached to the Power Bank when charging, and there's a built-in USB port if you need to charge non-wireless devices.
To charge the WiBa Power Bank, there's an included Charging Dock that looks identical to the Power Bank. Place the Power Bank on the Charging Dock and it too will charge up wirelessly with no need for a micro-USB cable. The Charging Dock itself will need to be plugged in to the wall, though. Conveniently, the Charging Dock can charge the Power Bank or any other Qi-enabled device, so it can be used for direct iPhone charging, too.
You can put an iPhone on the Power Bank and the Power Bank on its Charging Dock to charge everything all at once, with the charged up Power Bank then available for use when outside the home. When traveling, if you don't want to bring the Charging Dock, a USB-C cable can also be used to charge the Power Bank directly.
Avido says the WiBa Charging Dock is "Fast Charge compatible," but it's not clear if that means it works with the faster 7.5W charging in the iPhone 8, iPhone 8 Plus, and iPhone X, and there's no explicit mention of these devices, so it may only charge at the standard 5 watts.
The WiBa Wireless Power Bank will cost $99.95 when it launches later this year.
With the iMac Pro now in the hands of customers and available at Apple retail stores, popular repair site iFixit has acquired one of the $4,999 machines and has opened it up to see just what's inside. iFixit tore down the base iMac Pro model with an 8-core processor, 32GB RAM, and a 1TB SSD.
iFixit found that the RAM, CPU, and SSDs in the iMac Pro are modular and can potentially be replaced following purchase, but most of the key components "require a full disassembly to replace."
Standard 27-inch iMacs have a small hatch in the back that allows easy access to the RAM for post-purchase upgrades, but that's missing in the iMac Pro. Apple has said that iMac Pro owners will need to get RAM replaced at an Apple Store or Apple Authorized Service Provider. iFixit says that compared to the 5K 27-inch iMac, replacing the RAM in the iMac Pro is indeed "a major undertaking."
Apple is using standard 288-pin DDR4 ECC RAM sticks with standard chips, which iFixit was able to upgrade using its own $2,000 RAM upgrade kit. A CPU upgrade is "theoretically possible," but because Apple uses a custom-made Intel chip, it's not clear if an upgrade is actually feasible. The same goes for the SSDs -- they're modular and removable, but custom made by Apple. Unlike the CPU, the GPU is BGA-soldered into place and cannot be removed.
The internals of the iMac Pro are "totally different" from other iMacs, which is unsurprising as Apple said it introduced a new thermal design to accommodate the Xeon-W processors and Radeon Pro Vega GPUs built into the machines. The new thermal design includes an "enormous" dual-fan cooler, what iFixit says is a "ginormous heat sink," and a "big rear vent."
Apple's iMac Pro appears to be equipped with the same LG display panel that's used in the standard 27-inch 5K iMac, but because of new cables and a different camera setup, screens can't be swapped across models.
iFixit gives the iMac Pro a repairability score of 3/10, because despite its upgradeable RAM and CPU, it's difficult to open and tough to get to internal components that might need to be repaired or replaced.
The iMac Pro became available for purchase in mid-December, and the machine is now available to order from Apple's website, with 8 and 10-core configurations shipping out in just a few days. Many Apple retail stores around the world also have the base model in stock and available for immediate purchase. Higher-priced 14 and 18-core configurations can be ordered, but won't ship out for several weeks.
Pricing on the iMac Pro starts at $4,999 for the base machine with an 8-core 3.2GHz processor, 32GB ECC RAM, a 1TB SSD, and a Radeon Pro Vega 56 graphics card, and goes up to $13,199 for a maxed out iMac Pro with a 3.3GHz 18-core processor, 128GB ECC RAM, a 4TB SSD, and a Radeon Pro Vega 64 graphics card.
Apple recently purchased Vancouver-based app startup Buddybuild, according to a blog post on the Buddybuild website (via iMore).
Buddybuild's website describes the company as a "continuous integration, continuous deployment, and user feedback platform for development teams." In other words, Buddybuild offers tools for developers that are designed to let them quickly and easily build apps through GitHub, BitBucket, or GitLab.
The entire Buddybuild team will be joining the Xcode engineering group at Apple to "build amazing developer tools for the entire iOS community," with Buddybuild being rolled into Xcode itself.
Buddybuild will continue to operate out of Vancouver, Canada, and the Buddybuild service will remain available to existing customers for building, testing, and shipping iOS apps.
We're excited to share that the buddybuild team has joined the Xcode engineering group at Apple to build amazing developer tools for the entire iOS community.
We've always been proud to be a Canadian company, so we're also pleased that we will be staying right here in Vancouver -- a hotbed of developer and engineering talent.
Though the service will remain available for current customers, the company is no longer accepting new customers. Current free starter plans and Android app development tools will be discontinued on March 1, 2018 following the acquisition.
Some customers using Pages, Numbers, Keynote, or the Apple Notes app are currently unable to share new files or add new people to shared files due to an ongoing outage affecting some iCloud functionality.
The problem started at 4:00 a.m Pacific Time this morning, and is still affecting customers, according to Apple's System Status page.
The Notes and iWork for iCloud apps appear to be the only apps that are experiencing an outage at this time. It's not clear when the problem will be resolved, but we'll update this post when it's fixed.
Update: According to Apple's System Status page, this problem has been resolved and iCloud sharing is now working normally for iWork and Notes.
Apple is planning to launch a second-generation iPhone SE in 2018 to target the mid-range smartphone market, according to a new report on predicted global smartphone production growth in 2018 shared this morning by Taiwanese market research firm TrendForce.
The first iPhone SE was introduced in the spring of 2016, and it saw no updates in 2017. For that reason, it's been unclear if Apple plans to continue on with the iPhone SE line, but in addition to the information from TrendForce, a recent rumor from Taiwan's Economic Daily News has suggested a new 4-inch device is in the works.
A new iPhone SE could come during the first half of 2018, and it is reportedly being assembled by Taiwanese Apple supplier Wistron at its factory in Bangalore, India. We don't know what specs a new iPhone SE might include, but the original has hardware from the iPhone 6s, including an A9 chip, 2GB RAM, and a 12-megapixel rear camera.
In addition to a new version of the iPhone SE, TrendForce says new flagship iPhones in 2018 will include improved Face ID, more memory, and AMOLED displays for two models, in line with previous 2018 iPhone rumors we've heard pointing towards a second-generation 5.8-inch OLED iPhone X, a larger ~6.5-inch OLED "iPhone X Plus," and a ~6.1-inch iPhone with an LCD display.
iPhone X sparked a heated discussion in 2017, but iPhone's production volume increased by only 3% over 2016 due to the technical barriers in improving yield rate of innovative models. With regard to the supply chain, new iPhones in 2018 will continue to improve Face ID technology, screen to body ratio, etc., moreover, the company plans to increase the memory content and embed AMOLED display in two of its models. [...]
In terms of biometric recognition, iPhone will continue to feature Face ID while other brands will use mainly capacitive fingerprint sensors in the first half of 2018 due to existing technical barriers.
Apple's iPhone lineup will continue to focus on Face ID, according to TrendForce, while other smartphone manufacturers will stick with capacitive fingerprint sensors in the first half of 2018 due to an inability to match Apple's technology. Later in 2018, the first smartphones using under-display fingerprint technology will enter mass production.
TrendForce believes Apple's iPhone production will expand in 2018, leading to volume growth of 7.5 percent. Samsung won't fare quite as well, though, due to "fierce competition" from rivals that include Apple and Chinese smartphone manufacturers. While Samsung will continue to remain the top smartphone manufacturer worldwide, TrendForce predicts a 3 percent drop in production volume.
Overall, TrendForce estimates that 1.46 billion smartphones were produced in 2017, with that number set to increase an estimated five percent to 1.53 billion units in 2018.
Multiple analyst reports last week pointed towards Apple reducing its shipment forecast for the iPhone X in Q1 2018 from 50 million units down to 30 million units. Today, analyst Nicolas Baratte of investment banking company CLSA followed up those reports with a note that stated the iPhone X's shipment forecasts "remain inflated," and that any Q1 2018 volume estimate over 35 million units "will prove too high" (via CNBC).
In a research note sent out to its clients today, CLSA said that Apple's iPhone X shipment numbers are "unlikely to improve" upon the company's Q4 2017 sales. Similar to the reports shared last week, the reasoning behind the analyst's prediction is the belief that those who wanted an iPhone X immediately -- and were accepting of the high price tag -- have already received one. Average consumers looking at the iPhone X might not see the value in the $1,000 smartphone and opt to purchase another model in early 2018.
CLSA tracked iPhone X shipment volumes at 30 to 35 million in Q4 2017, and noted that it is "very skeptical that volumes will increase" in early 2018.
"We maintain that 2017 fourth-quarter iPhone X volumes were at 30 to 35 million and we are very skeptical that volumes will increase in the first quarter of 2018," CLSA analyst Nicolas Baratte wrote in an note Tuesday. "This does not reconcile with the expectation of pent-up demand or push-out to the first quarter of 2018 in our opinion: consumers who wanted to get an iPhone X in December 2017 already have it."
Although the 30 to 35 million range has become a popular estimate for iPhone X shipment forecasts in Q1 2018, other analysts have predicted higher volumes for the smartphone. Loop Capital increased iPhone X shipment numbers to between 40 and 45 million units in Q1 2018, while analysts at Jefferies forecast about 40 million iPhone X sales for the quarter.
CLSA also echoed previous rumors for the iPhone X in 2018, predicting a "lower priced X-gen option," meaning that the firm believes Apple will lower the price of the current iPhone X "if volume proves problematic." CLSA also expects to see an iPhone X Plus of some kind in 2018, which follows rumors that began last August and said that Apple could launch an iPhone with a 6.4-inch OLED display in 2018. Ming-Chi Kuo furthered those reports last November by laying out his own 2018 iPhone lineup prediction: 5.8-inch and 6.5-inch iPhones with OLED displays, and a 6.1-inch iPhone with an LCD display.
This morning, French tech blog iGeneration reported that an internal Apple Store memo has been circulated which states that if a customer asks for a battery replacement on an iPhone 6 or later, then the Genius Bar should allow it, even if their phone passes Apple's own diagnostic test.
Apple has since independently confirmed to MacRumors that it will agree to replace an eligible battery for a $29 fee, regardless of whether an official diagnostic test shows that it is still able to retain less than 80 percent of its original capacity. The concession appears to have been made to mollify the anger of customers stoked by headlines suggesting that Apple artificially slows down older iPhones to drive customers to upgrade to newer models.
Anecdotal reports also suggest that customers who paid $79 to have their battery replaced before the new pricing came into effect on Saturday, December 30, will receive a refund from Apple upon request. Please let us know of your own experiences in the comments below.
Apple last week was forced to apologize over a lack of transparency regarding its process of dynamically managing the peak performance of some older iPhone models with degraded batteries to prevent unexpected shutdowns. When iOS 10.2.1 was released in February, Apple vaguely referred to "improvements" it had made to reduce occurrences of unexpected shutdowns. It only chose to explain that the changes it made may result in temporary slowdowns on some older iPhone models with degraded batteries after controversy recently reignited.
Apple can run a diagnostic on your phone's battery remotely – you don't need to visit an Apple Store. To initiate the battery diagnostic/replacement process, contact Apple Support by phone, online chat, email, or Twitter. Alternatively, you can schedule a Genius Bar appointment at an Apple Store with the Apple Support app. You can also inquire about a battery replacement with select Apple Authorized Service Providers.
