Back in October, Google released the Google Pixelbook, a portable laptop/tablet hybrid machine that runs Chrome OS. We got our hands on one of the Pixelbooks from Google, and we decided to pit it against the iPad Pro, Apple's tablet that's powerful enough to serve as a PC replacement.
Priced starting at $999, the Pixelbook is more expensive than even the largest iPad Pro. Apple charges $649 for the entry-level 10.5-inch iPad Pro and $799 for the entry-level 12.9-inch iPad Pro.
For $999, the Pixelbook comes equipped with a 7th-generation Intel Core i5 processor, 8GB RAM, and a 128GB SSD, with all of the components upgradeable for a higher price tag. It has a 12.3-inch touchscreen display, putting it on par with Apple's larger iPad Pro, and it offers 10 hours of battery life.
The Pixelbook is just as portable as the iPad Pro, and it has the benefit of a 2-in-1 design with a 360-degree rotating hinge, which means it can be used as a traditional laptop or folded back for use as a tablet, complete with accompanying pen. As a laptop, the Pixelbook is on par with other ultraportable notebooks, but as a tablet, its keyboard is adding some extra thickness you won't see on the iPad Pro.
Though convertibility is a nice feature and wins out over the traditional tablet form factor, Google can't quite compete with Apple when it comes to software and performance due to issues with some unoptimized Android apps running on the Pixelbook. The iPad Pro's A10X Fusion chip is incredibly speedy, and optimizations like Metal 2 mean apps run super fast and super smooth on Apple's tablet.
The Pixelbook isn't slow by any means, and ChromeOS does offer increased security much like iOS, but the Pixelbook's high price tag, operating system limitations, and size are tough to swallow compared to the lower-priced and just-as-capable iPad Pro.
A new report posted today by Canalys predicts that 2018 will be "the defining year" for smart speaker adoption, with the global market expected to grow to 56.3 million shipments by the end of the year, up from just over 30 million in 2017 (via TechCrunch).
Canalys predicts that Amazon and Google will remain in the lead with Echo and Home speakers, respectively. In addition to existing products, Apple's HomePod will be one of multiple new entries in the market to help smart speaker consumer adoption grow this year.
Canalys research analyst Lucio Chen said that smart speaker uptake has "grown faster than any other consumer technology" the group has recently encountered, including augmented reality, virtual reality, and wearables.
“2018 will be the defining year for smart speaker adoption,” said Canalys Research Analyst Lucio Chen. “Smart speaker uptake has grown faster than any other consumer technology we’ve recently encountered, such as AR, VR or even wearables. While 2017 has been a banner year for smart speakers in terms of hardware sales, especially for Google and Amazon, smart speakers in 2018 will move beyond hardware, with strategic attempts to monetize the growing installed base in the US and beyond.
The possibilities to do this are endless, be it discreet advertising, content subscription bundles, premium services or enterprise solutions. The technology is still in transition, and increased investments from multiple players of the ecosystem will fuel growth.”
On a country-by-country basis, the United States is believed to remain "the single most important market" for smart speakers in 2018, with shipments predicted to reach 38.4 million units. China is then marked as a distant second place with 4.4 million units. Looking further into the future, Canalys mentioned that the U.S. will hold its top spot in the global smart speaker market through 2020.
Canalys wrote that smart speaker adoption has accelerated on a global scale due to "successful upgrades" to existing products, and potential for smart home integration.
“Vendors have begun offering successful upgrades to their latest models, and a key element driving this stickiness are the smart home partnerships. Alexa’s multiple smart home integrations, Google’s partnership with Nest and Apple’s HomeKit initiatives will continue to excite consumers of the smart speaker and fuel sales in 2018.”
The HomePod will be Apple's entry into the smart speaker market, allowing users to use voice commands to control HomeKit devices, play Apple Music, ask Siri questions, and more. The device was previously set to launch in December 2017, but in November Apple decided to delay the speaker's debut to early 2018. Since that delay we haven't heard any mention of when the HomePod might launch, but the company's definition of "early" is generally January through April.
TiVo this morning announced a new "Next-Gen Platform" that aims to combine content from cable tv, streaming, DVR, and on-demand all in one place (via Engadget). The enterprise announcement is aimed at operators who might partner with TiVo on the platform, so the official launch of such a service is likely a ways off.
When it does launch, the Next-Gen Platform will deliver all of a user's content to "managed" set-top boxes powered by Linux and Android TV, as well as "unmanaged" devices like Apple TV and Amazon Fire TV. The OS-agnostic approach will let users access shows and movies from both cable providers and streaming services -- Netflix is used specifically in promo images -- on Apple TV, iPhone, MacBook, and more.
This means that TiVo's platform isn't a new cord-cutting service of its own, but something that cable and streaming operators will have to choose to integrate into their existing services for customers to gain access.
TiVo’s Next-Gen Platform allows providers to deliver content to customers where they want to watch it, whether on managed set-top-boxes, such as Linux and Android TV; unmanaged bring-your-own devices, such as Apple TV and Amazon Fire; as well as mobile and web. Our Next-Gen Platform gives operators rapid agility for faster time to market and scalability, while subscribers enjoy a greater level of personalization across content sources and devices.
Specifically, operators will be able to integrate the platform on managed set-top boxes with TiVo for Linux and TiVo for Android TV. The company said this cloud-powered software will offer TiVo's personalized recommendations, voice commands, and the Next-Gen Platform's main hook of integration across other devices for a multi-screen experience.
The other parts of the platform include TiVo for Streamers and TiVo for Mobile, which will be apps that offer the same features and experience as the set-top boxes, but delivered to Apple TV, Fire TV, iPhone, Android, and more. For the smartphone app, TiVo said that it will be able to "support multiple use cases," from a standalone, cloud-enabled Internet Protocol television (IPTV) app separate from the user's set-top box, as well as a hybrid app that could be more of a companion experience to TiVo's big-screen apps.
TiVo argues that the Next-Gen Platform will "help operators reduce churn, drive customer engagement, stay ahead of the competition and own the customer experience," but at this time no partners have been confirmed to support the future service. With CES starting next week on January 9, more information about TiVo's new platform is expected to be coming soon.
Canada's most populous city may eventually be home to a flagship Apple retail store at one of its busiest intersections.
A render of what The One will look like upon completion
MacRumors has learned that Apple has been labeled in a planning document for The One, a massive 85-floor condominium under construction at the corner of Yonge Street and Bloor Street in Toronto. The architecture firm behind the project, Foster + Partners, has partnered with Apple on numerous occasions.
The One's architectural plan
The plans outline a proposed triple-height, 9,000-plus-square-foot retail store with space for a riser to the ceiling, suggesting the store could have a cantilevered balcony like Apple's flagship Union Square location in San Francisco. The store's large glass entrance would open up to the sidewalk facing Bloor Street.
Apple Union Square in San Francisco
While the blueprints were submitted to the City of Toronto in March 2016, eagle-eyed MacRumors reader and Toronto resident Pedro Marques noticed the document has been updated, and it appears Apple was labeled at a later date.
Apple has yet to announce any plans to open a flagship store in Toronto, but rumors about the company setting up shop at Yonge and Bloor date back to at least 2012. The planning document is the first concrete evidence we've seen beyond subtle hints from builder Mizrahi Developments.
Apple would be one of several retailers at the base of the condominium, and the store could also have an entrance in Toronto's PATH, a series of underground hallways that connect downtown offices, stores, and subway stations.
Despite being mentioned in the planning document, there is no guarantee that Apple has finalized a lease to occupy The One. A few years ago, an anonymous tipster informed MacRumors that Apple was considering pulling out of the project given delays, pushback from some local residents, and other issues.
Toronto has four existing Apple retail stores at Eaton Centre, Fairview Mall, Sherway Gardens, and Yorkdale, but all of them are within shopping malls, and only one is located in the downtown core.
A large, street-facing Apple store has been long desired in Toronto, and within two to four years, it may finally be a reality. The One is expected to be finished by early 2020, although Foster + Partners still lists a 2022 completion date.
Apple has launched a new Apple Pay promotion running through Wednesday, January 10 and centering upon grocery delivery app Instacart. With the promo, you can get free delivery on Instacart orders of $35 or more when using Apple Pay to checkout, and no promo code is needed.
The fine print for the new offer notes that free delivery will be subject to availability in certain areas, and service fees and taxes still apply to your order. If your area supports the promotion, you can save $5.99 or more on an Instacart order, with delivery fees starting at that price point and increasing when factoring in the size and time of your order.
In the same email announcement, Apple also highlighted restaurants that support Apple Pay, like Panera Bread, Jamba Juice, and Whole Foods. Additionally, the company mentioned a few food planning and delivery apps that might help users maintain their healthy eating New Year's resolutions, like Thrive Market, Blue Apron, and Plated.
The Instacart email promotion follows previous Apple Pay offers launched over the past few months, including one for Fandango in December and another for Postmates in November.
Apple's ARKit augmented reality framework has seen only modest adoption from developers since it was announced at the Worldwide Developers Conference, while growth has seen a steady decline since its official launch, according to App Store data gathered by Apptopia.
ARKit enables iPhones and iPads running iOS 11 to superimpose computer-generated graphics over the real world, allowing developers to take their apps beyond the screen and into the user's environment.
By using the built-in camera, processors, and motion sensors found in iOS devices, virtual content appears on top of real-world scenes, and users don't need any special equipment to enjoy them because ARKit does the heavy lifting.
But despite initial excitement over the technology and a general consensus that Apple has improved upon existing AR solutions like Google Tango by making ARKit simpler to use, take-up by iOS developers saw a steady decline in the second half of 2017.
In ARKit's launch month of September, developers released approximately 300 ARKit-related apps, while October saw an additional 200 or so enter the App Store, according to third-party data provider Apptopia. However, in November the number of ARKit-based apps fell to about 156, before recovering somewhat to around 160 in December. Overall, ARKit is said to have been used in about 825 of the over 3 million apps in the App Store since its debut.
As it stands, Apptopia reckons 30 percent of ARKit-using iOS apps fall into the games category, 13.2 percent are entertainment, and 7.5 percent are photo and video apps. Meanwhile, 11.9 percent are utilities, 7.8 percent are educational, and 5.2 percent are lifestyle apps, with the remaining 24.2 percent coming under the Other category.
Apple CEO Tim Cook has expressed his belief on several occasions that a big future lies ahead for augmented reality. In fact, Cook has said that he's so excited about the possibilities for the future of AR that he just wants to "yell out and scream", while admitting that there are limitations to the technology in its current state.
At the same time, Cook believes that those limitations are the building blocks of an "incredible runway" with a bright future, and that "when people begin to see what's possible, it's going to get them very excited—like we are, like we've been".
Following an expansion of its 5G tests to multiple cities around the United States -- including Minneapolis in time for Super Bowl LII -- AT&T this week announced that it expects to be the first U.S. company to launch mobile 5G services in a "dozen markets" by late 2018. The carrier said that it's "moving fast" to fulfill this promise, but hasn't yet specified which new cities could be reached by the 5G service or how fast the speeds will be.
AT&T pointed towards an announcement made last month by international wireless standards body the 3rd Generation Partnership Project, in which the Project confirmed that the global mobile industry is ready to begin "full-scale development of 5G NR (new radio) for large-scale trials and commercial deployments as early as in 2019."
AT&T explained that hardware, chipset, and device manufacturers can now start development on 5G technologies, and AT&T can provide mobile 5G services sooner "without compromising its long-term vision." This means that the new network will be a true 5G service, unlike AT&T's previous "5G Evolution" technology that was essentially a rebranded version of LTE.
“5G will change the way we live, work and enjoy entertainment,” said Melissa Arnoldi, president, AT&T Technology and Operations. “We’re moving quickly to begin deploying mobile 5G this year and start unlocking the future of connectivity for consumers and businesses. With faster speeds and ultra-low latency, 5G will ultimately deliver and enhance experiences like virtual reality, future driverless cars, immersive 4K video and more.”
AT&T's 5G deployment will be aimed at consumers, and the carrier expects to trial 5G technology with businesses as well. In this release, AT&T boasted faster speeds and "much lower latency" on users' smartphones as the selling point of the 5G technology. In addition to boosting connectivity speeds on smartphones, the company mentioned that it expects future 5G technologies to allow driverless vehicles to make better real-time decisions, enabling the cars to see around corners, through other vehicles, and at longer distances.
To take advantage of 5G features, users will need compatible smartphones, which right now include devices like the LG V30, Moto Z2 Force Edition, Samsung Galaxy Note 8, Samsung Galaxy S8, Samsung Galaxy S8+, and the Samsung Galaxy S8 Active. These smartphones can take advantage of ultra-fast LTE Advanced features including 256 Quadrature Amplitude Modulation, 4x4 Multiple-Input and Multiple-Output, 3-way carrier aggregation, and other 5G-related upgrades, to provide faster network speeds.
It's believed that Apple is looking to prepare future iPhone and iPad models for 5G technologies, following an application submission to the FCC last year, but the exact purpose of Apple's test remains unclear.
AT&T is also continuing to work on other wireless technology areas, including LTE, 5G Evolution, LTE-M for low-power wide-area coverage, Fixed Wireless Internet, Fixed 5G and AirGig, Fiber, and G.fast. AT&T rival carriers have also joined in on testing 5G technology, with Sprint saying its own wide-scale 5G network will launch by 2019, and T-Mobile aiming for nationwide 5G coverage by 2020.
Apple has reportedly selected Taiwanese manufacturing company TSMC to remain its exclusive supplier of so-called "A12" processors for a trio of new iPhone models expected to launch in the second half of 2018, according to DigiTimes.
The report, citing unnamed sources within Apple's supply chain, claims the A12 chip will be manufactured based on an improved 7nm process, which should pave the way for the type of performance improvements we see in new iPhones each year.
TSMC is already the exclusive supplier of A11 Bionic chips for the iPhone 8, iPhone 8 Plus, and iPhone X, and it was also said to be the sole manufacturer of A10 Fusion chips for the iPhone 7 and iPhone 7 Plus.
If the report is accurate, it would be a loss for Samsung, which has been attempting to win back orders from Apple for around two years. Both Samsung and TSMC supplied Apple with A9 chips for the iPhone 6s, iPhone 6s Plus, and iPhone SE, but Apple has relied upon TSMC as its sole supplier for newer devices.
TSMC's in-house InFO wafer-level packaging is said to make its 7nm FinFET technology more competitive than Samsung's. Our own Chris Jenkins provided an in-depth technical look at this package process last September.
Samsung today announced the launch of its latest flagship mobile processor that's expected to power the firm's upcoming Galaxy S9 series devices. Called the Exynos 9810, the 9 series CPU is built on a second-generation 10-nanometer (nm) FinFET process and, apart from being faster and more energy efficient, includes advanced AI and deep learning capabilities that will power a new breed of facial recognition features in the smartphones.
The Exynos 9810 has a neural engine that can recognize people and objects in photos at very high speed, and will enable apps to use realistic face-tracking filters, according to Samsung – perhaps in a manner akin to Animojis which use the TrueDepth camera found in Apple's iPhone X.
Armed with the Exynos 9810, which has a separate secure processing unit for handling sensitive personal and biometric data, the new Samsung phones will also be capable of scanning and creating a 3D image of a user's face. The obvious suggestion here is that the Galaxy S9 range will have a facial authentication system similar to Face ID in the iPhone X.
Last year's S8 also had facial recognition capabilities, but it was limited to 2D tracking, making it less secure than Face ID and easy to fool. Despite the jump to 3D scanning though, it doesn't look like Samsung will be relying on facial recognition as the sole authentication method in its 2018 smartphones.
CAD leaks and rumors suggest the S9 will retain the rear-mounted fingerprint sensor, now located underneath a new-dual camera setup instead of being positioned alongside a single lens, as it was on the S8. The change of location is presumably to make accidentally smudging the lens with fingerprints less likely, but as expected, Samsung will not be building fingerprint recognition into the OLED display. Otherwise, the general design of the Galaxy S9 looks largely similar to the S8.
For over a year leading up to the iPhone X, rumors ran rampant about Touch ID being placed under the display, or on the back or side of the device, but Apple has said those reports are untrue. In perhaps the biggest signal of its confidence in the security of its authentication method, rumors suggest Apple will remove Touch ID on all iPhones launched in 2018 in favor of Face ID.
When it comes to facial recognition, Apple's TrueDepth camera is said to have given Cupertino a solid technological lead throughout 2018, and perhaps beyond. Indeed, Samsung and other Android competitors could require up to two and a half years to replicate the functionality and user experience of the TrueDepth Camera in Apple's iPhone X, according to KGI Securities analyst Ming-Chi Kuo.
As with previous years, Samsung's new Galaxy Sx series of phones are expected to debut at the annual Mobile World Congress in February.
Hive, the U.K. smart connected home company backed by British Gas, today announced the Hive View, a smart indoor camera with an emphasis on style and high definition livestream security.
The 130-degree wide angle lens camera is capable of 1080p live-streaming, automatic 16ft night vision, and includes Bluetooth 4.1 to simplify setup. Meanwhile, the design, by industrial designer Yves Béhar, features a separatable magnetic camera cube and a magnetic ball-and-socket base, together allowing for a multitude of viewing angles.
The magnetic base and rotatable head enables the camera to be mounted on walls and ceilings, but the more unique feature lies in the way the camera cube can be detached and temporarily relocated away from the mount, thanks to a built-in 2100mAh Li-ion rechargeable battery providing up to 90 minutes of power.
The Hive View is available in two color options – White & Champagne Gold and Black & Brushed Copper – and costs £189 for a single camera or £319 for a two-pack. A rolling 30-day camera history for up to two cameras, and a host of other member-exclusive benefits, can be included for £4.99 per month. Otherwise, the Hive comes with a standard 24-hour camera history.
It's worth noting that getting the cameras to work does not require a Hive Hub – all that's required is an Android or iOS device for the Hive app, although there's currently no HomeKit support. Hive also offers a Close to Home plan that offers a saving of up to £130 on the full range of Hive smart home products, including Hive Active Lights, Hive Window or Door Sensors, a Hive Active Plug, and the Hive Hub. Check out the website for more details.
Promise Technology will soon offer custom configurations for its Pegasus3 line of Thunderbolt 3 desktop RAID storage solutions, allowing customers to configure a Pegasus3 RAID enclosure to meet specific needs.
Pricing on custom Pegasus3 configurations starts at $1,499. Customers can choose R4, R6, or R8 enclosures and select 1 and 2TB SSds or 3, 4, 6, 8, and 10TB hard drives. Prior to now, only specific configurations offered by manufacturers were available.
Promise's Pegasus3 storage solutions are designed for creative professionals who need speed and the protection that redundancy offers, with all options offering dual Thunderbolt 3 ports with 40Gb/s connectivity and support for six daisy-chained devices.
Custom configurations are available for purchase starting now on the Promise website, but the feature will officially be available on January 10.
In a statement on its website, Intel says that it planned to disclose the vulnerability next week when additional software patches were available, but was forced to make a statement today due to "inaccurate media reports."
According to Intel, the issue is not limited to Intel chips and the exploits in question do not have the potential to corrupt, modify, or delete data. Despite Intel's statement, Intel chips are more heavily impacted, and it's worth noting that Intel makes no mention of reading kernel level data.
Intel and other technology companies have been made aware of new security research describing software analysis methods that, when used for malicious purposes, have the potential to improperly gather sensitive data from computing devices that are operating as designed. Intel believes these exploits do not have the potential to corrupt, modify or delete data.
Recent reports that these exploits are caused by a "bug" or a "flaw" and are unique to Intel products are incorrect. Based on the analysis to date, many types of computing devices -- with many different vendors' processors and operating systems -- are susceptible to these exploits.
Intel says it is working with several other technology companies including AMD, ARM, and operating system vendors to "develop an industry-wide approach" to resolve the problem "promptly and constructively."
As outlined yesterday, the design flaw appears to allow normal user programs to see some of the contents of the protected kernel memory, potentially giving hackers and malicious programs access to sensitive information like passwords, login keys, and more. Fixing the issue involves isolating the kernel's memory from user processes using Kernel Page Table Isolation at the OS level.
Despite reports suggesting software fixes for the vulnerability could cause slowdowns of 5 to 30 percent on some machines, Intel claims performance impacts are workload-dependent and will not be noticeable to the average computer user.
Intel has begun providing software and firmware updates to mitigate these exploits. Contrary to some reports, any performance impacts are workload-dependent, and, for the average computer user, should not be significant and will be mitigated over time.
Intel goes on to say that it believes its products are "the most secure in the world" and that the current fixes in the works provide the "best possible security" for its customers. Intel recommends that users install operating system updates as soon as they are available.
For Mac users, Apple has already addressed the design flaw in macOS 10.13.2, which was released to the public on December 6.
Update: Security researchers have now shared details about two separate critical vulnerabilities impacting most Intel processors and some ARM processors. Called Meltdown and Spectre, the vulnerabilities offer hackers access to data from the memory of running apps, providing passwords, emails, documents, photos, and more.
"Almost every system" since 1995 is impacted according to ZDNet, including computers and smartphones. Meltdown can read the entire physical memory of the target machine, while Spectre is able to break the isolation between different apps. Meltdown, an easy-to-use exploit, affects only Intel chips and can be addressed by a security patch, which could result in some performance issues. Spectre impacts all processors, including those from ARM and AMD, and while it is harder to exploit, there is no known fix. Fully addressing Spectre will require a re-architecture of how processors are designed.
It's not known if hackers have exploited Meltdown and Spectre as of yet, but there are proof-of-concept examples out in the wild. Google's Project Zero team had a hand in unearthing the vulnerabilities and Google has also shared details on the exploits. Full research papers on Meltdown and Spectre are available here.
Update 2: ARM and AMD have both issued statements following Intel's press release. AMD says there is a "near zero risk" to AMD processors at this time, while ARM says its processors are vulnerable.
From AMD:
There is a lot of speculation today regarding a potential security issue related to modern microprocessors and speculative execution. As we typically do when a potential security issue is identified, AMD has been working across our ecosystem to evaluate and respond to the speculative execution attack identified by a security research team to ensure our users are protected.
To be clear, the security research team identified three variants targeting speculative execution. The threat and the response to the three variants differ by microprocessor company, and AMD is not susceptible to all three variants. Due to differences in AMD's architecture, we believe there is a near zero risk to AMD processors at this time. We expect the security research to be published later today and will provide further updates at that time.
From ARM:
I can confirm that ARM have been working together with Intel and AMD to address a side-channel analysis method which exploits speculative execution techniques used in certain high-end processors, including some of our Cortex-A processors. This method requires malware running locally and could result in data being accessed from privileged memory. Please note our Cortex-M processors, which are pervasive in low-power, connected IoT devices, are not impacted.
We are in the process of informing our silicon partners and encouraging them to implement the software mitigations developed if their chips are impacted.
Apple's decision to offer $29 battery replacements to customers with older iPhones could cause iPhone sales to drop in 2018, according to Barclays analyst Mark Moskowitz (via CNBC).
Customers opting for a battery replacement instead of upgrading an iPhone could be a "mild headwind" for iPhone unit sales, potentially resulting in millions of fewer iPhone purchases during the year. Moskowitz believes up to 77 percent of iPhone users are eligible to upgrade their batteries.
In our base case scenario, 10% of those 519M users take the $29 offer, and around 30% of them decide not to buy a new iPhone this year. This means around 16M iPhone sales could be at risk, creating ~4% downside to our current revenue estimate for C2018.
It remains to be seen if and how the battery replacement program will impact sales in practice despite analyst predictions, as there are other considerations that drive upgrades, such as new features.
The power management issue impacts the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, and iPhone 7 Plus, but only in situations where battery health has declined. Affected iPhones see throttling during times of peak power usage, such as when running a benchmark.
iPhones that are running slower can be restored to their original condition with a fresh battery, which is why Apple has decided to offer $29 replacements from now until the end of 2018.
While Apple implemented power management features in older iPhones in an attempt to extend their lives as long as possible, some people have claimed that Apple is intentionally slowing devices to push its customers to upgrade, which the company says is not true. From Apple:
First and foremost, we have never -- and would never -- do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.
Though Apple may not have been aiming to get customers to upgrade their devices by implementing power management features, it's an inevitable side effect, hence why the battery program could cut into sales somewhat. Apple is currently facing several lawsuits from customers who claim they upgraded after experiencing slower speeds on their older iPhones.
Apple plans to offer $29 battery replacements throughout the year, and according to internal documentation, all customers who ask for a battery replacement for an affected iPhone will receive one, regardless of battery health.
Brazilian state agency Procon-SP today asked Apple to better explain why it has implemented power management features in older iPhones and how Brazilian iPhone users can obtain battery replacements, reports Reuters.
In a blog post on the Procon-SP website, the agency says that it sent a notice to Apple on Wednesday demanding information on how iPhone customers can replace their batteries, what models are included in the action, how long replacements will be available for, and the cost in Brazil.
Procon-SP attempted to deliver a notice to Apple this morning, which Apple refused to sign, but the demand for information was left at the front desk and the agency is giving Apple 10 days to respond.
It is not clear what will happen if Apple does not provide the info, but Reuters says Procon-SP has the power to levy fines or propose legal action against Apple.
Apple first announced plans to begin offering reduced-cost battery replacements in late December to provide a fix for customers who have noticed their iPhones slowing down due to power management features impacting older devices with degraded batteries.
Initially, Apple said that low-cost battery replacements would be available starting in late January, but later moved the timeline up. In the United States, battery replacements are priced at $29 and are available for the iPhone 6 and newer. Pricing on battery replacements varies in other countries.
Customers in need of a battery replacement should contact Apple's support staff in their country to initiate the replacement process. Reduced cost batteries will be available through the end of 2018.
Apple Authorized Service Providers will begin to receive standalone memory modules for the iMac Pro in late January, allowing them to start completing RAM upgrades and repairs, according to an internal memo distributed by Apple.
The directive, obtained by MacRumors, states that Apple Authorized Service Providers will be strictly required to use Apple-provided memory modules. Apple says RAM removal and installation requires the use of a special fixture and stiffeners, or else there is a risk of damaging the iMac Pro's logic board.
The memo instead states that only Apple Authorized Service Providers will be able to upgrade an iMac Pro's RAM, while repairs that don't involve increasing the amount of memory will be available at all Mac service locations, including Apple Stores. The exact policy may vary by country.
The wording suggests that Apple might only repair an iMac Pro's RAM in its stores, and direct customers to an Apple Authorized Service Provider like Simply Mac if they want to upgrade the RAM, but it's not entirely clear. We've reached out to Apple for clarification, and we'll update if we hear back.
Apple's internal memo adds that Apple Authorized Service Providers will be able to begin iMac Pro main logic board and SSD repairs in February, when service-related inventory of those parts will be more widely available.
You can find an Apple Authorized Service Provider in your area by clicking Service & Support on Apple's Find Locations page.
While standard 27-inch iMac models have a small hatch on their back side that allows the RAM in the machine to be upgraded after purchase, the iMac Pro does not have that feature and is not user upgradeable by Apple's definition.
When ordering the iMac Pro from Apple's website, the iMac Pro can be configured with 32GB, 64GB, or 128GB of 2,666MHz DDR4 ECC memory, and this should be carefully considered. 32GB is included in the base model for $4,999, while upgrading to 64GB and 128GB RAM costs $800 and $2,400 extra respectively.
According to developer Alex Ionescu, Apple introduced a fix in macOS 10.13.2, with additional tweaks set to be introduced in macOS 10.13.3, currently in beta testing. AppleInsider also says that it has heard from "multiple sources within Apple" that updates made in macOS 10.13.2 have mitigated "most" security concerns associated with the KPTI vulnerability.
The question on everyone's minds: Does MacOS fix the Intel #KPTI Issue? Why yes, yes it does. Say hello to the "Double Map" since 10.13.2 -- and with some surprises in 10.13.3 (under Developer NDA so can't talk/show you). cc @i0n1c@s1guza@patrickwardlepic.twitter.com/S1YJ9tMS63
— Alex Ionescu (@aionescu) January 3, 2018
Publicized yesterday, the design flaw in Intel chips allows normal user programs to see some of the contents of the protected kernel memory, potentially giving hackers and malicious programs access to sensitive information like passwords, login keys, and more.
Full details on the vulnerability continue to be unavailable and under embargo, so it's not yet clear just how serious it is, but fixing it involves isolating the kernel's memory from user processes using Kernel Page Table Isolation at the OS level. Implementing Kernel Page Table Isolation could cause a performance hit on some machines.
According to The Register, which first shared details on the vulnerability, Windows and Linux machines will see a 5 to 30 percent slowdown once a fix is in place. It appears Macs may not be hit as heavily, as no noticeable performance slowdowns have been reported since the launch of macOS 10.13.2.
Ionescu also says that performance drop on a system with PCID (Process-Context Identifiers), available on most modern Macs, is "minimal," so most users may not see an impact on day-to-day Mac usage.
Apple has yet another new original television show in the works, which will star Octavia Spencer, known for her work in movies like "Hidden Figures," "The Help," "Gifted," and "The Shape of Water."
According to Variety, the upcoming series is a drama called "Are You Sleeping," which is based on a novel by Kathleen Barber.
Image of Octavia Spencer via Variety
Described as a psychological thriller, the book focuses on a podcast that reopens a murder case, similar to the popular "Serial" podcast. The novel explores how the reopening of the murder case impacts the victim's daughter and disrupts her life. Sarah Koenig, who created and produced the "Serial" podcast, will consult on the series.
"Are You Sleeping" was written by Nichelle Tramble Spellman, and the series will be produced by Reese Witherspoon's Hello Sunshine and Chernin Entertainment/Endeavor Content.
Apple is also working with Witherspoon's Hello Sunshine on an as of yet untitled "morning show drama" that will take a look into the "cutthroat world" of morning TV.
Along with these two TV shows, Apple has picked up two additional shows, including a revival of 1985 Steven Spielberg sci-fi series "Amazing Stories" and an untitled space drama developed by Ronald D. Moore, known for "Battlestar Galactica."
Apple has been heavily pursuing original content since June of 2017, which is when it hired former Sony executives Zack Van Amburg and Jamie Erlicht to form a new video unit. Van Amburg and Erlicht, who produced shows like "Breaking Bad," "The Crown," and "Better Call Saul," are running Apple's video programming efforts on a worldwide scale under iTunes chief Eddy Cue. Since June, Apple has made multiple high-profile TV-related hires and has opened an office at The Culver Studios in Los Angeles.
It's not yet clear when the first of Apple's original TV shows will premiere, but it's possible at least one of these will be ready in time for a 2018 debut.
Ahead of the Consumer Electronics Show that's set to take place next week, ConnectSense has introduced its latest HomeKit-compatible product, the Smart In-Wall Outlet.
The Smart In-Wall Outlet is installed in a home in place of a traditional outlet, allowing anything that's plugged in to be controlled via the ConnectSense app, the Home app, or Siri, much like other homeKit products.
Fans, lights, and other appliances can be plugged into the Smart Outlet, which is designed to connect to a home's Wi-Fi setup. There are two connected outlets available, each of which can be controlled individually. The outlet offers a quick and easy way to make any product smart, and it provides power monitoring features along with plug detection.
ConnectSense says that in addition to in-home use, the Smart In-Wall Outlet is designed to operate in commercial environments like office buildings, airports, universities, and more, with both 15A and 20A options available.
The Smart In-Wall Outlet will be available for purchase later in 2018. Pricing has not yet been announced.
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