MacRumors

Standard 27-inch iMacs have a small hatch in the back that allows the RAM in the machine to be upgraded after purchase, but the iMac Pro does not have that feature.

There is no rear hatch because the RAM in the iMac Pro is not user upgradeable following purchase, but there's good news -- an Apple Store or an Apple Authorized Service Provider is able to open up the iMac Pro and swap out the RAM.

imacproram
iMore's Rene Ritchie spoke to Apple and learned that any service center is able to upgrade the RAM on an iMac Pro following purchase.


At Apple Stores, iMac Pro users will likely only be able to upgrade to Apple-provided RAM, but third-party service providers will be able to offer non-Apple RAM and might even allow users to bring in their own RAM. Policy will undoubtedly vary by location, however.

The entry-level $4,999 iMac Pro ships with 32GB of 2666MHz ECC RAM, but up to 128GB RAM is supported. Apple charges $800 to upgrade to 64GB RAM and $2,400 to upgrade to 128GB RAM. Upgrading RAM after purchase in eligible machines is often more affordable than purchasing Apple's RAM upgrades at checkout.

There are no post-purchase options for upgrading the SSD, processor, or graphics card in the iMac Pro.

Apple began allowing customers to purchase the iMac Pro this morning. 8 and 10-core machines will begin shipping out this week, while 14 and 18-core options won't be available to ship out for 6 to 8 weeks. While the entry-level iMac Pro is priced at $4,999, there are a number of upgrades available. A maxed out 18-core machine with 4TB of storage and a Radeon Pro Vega 64 is priced at $13,199.

Related Forum: iMac

Apple released iOS 11.2.1 on Wednesday with multiple bug fixes, but an emoji-related issue continues to affect the Messages app on iOS devices.

imessage emoji bug
The bug happens as follows: start a fresh conversation with a new recipient in the Messages app, send a single emoji as the first message, and much of the interface will essentially go blank with the top menu disappearing.

The glitch effectively renders the Messages app unusable until it is force closed and reopened through the multitasking menu.

The bug has affected most iPhone, iPad, and likely iPod touch models since at least iOS 11.1.2. MacRumors is able to reproduce the issue on iOS 11.2, iOS 11.2.1, and the first iOS 11.2.5 beta released yesterday.

The issue is prevalent in both iMessage conversations with blue bubbles and SMS conversations with green bubbles.

While this bug is a minor one, it adds to a growing list of issues that have surfaced over the past several versions of iOS 11 and macOS High Sierra, including a major Mac vulnerability that provided easy access to the root superuser.

Beyond the root bug, Apple has also dealt with a HomeKit-related vulnerability, an iPhone camera autofocus issue, iOS autocorrect bugs, and iPhone X glitches in cold weather, among other problems, in recent weeks.

We've alerted Apple about this bug shortly prior to publishing this article and we'll provide an update if and when we learn about a fix.

Amazon has decided to once again sell the Apple TV and Google Chromecast in its online store, reports CNET. An Amazon spokesperson confirmed that the company is officially offering the two products as of today.

"I can confirm that we are assorting Apple TV and Chromecast," CNET was told.

amazonappletv
There are new product pages for the 32GB fourth-generation Apple TV, the 32GB Apple TV 4K, and the 64GB Apple TV 4K. There are also two listings for the Chromecast and the Chromecast Ultra.

All of the products are listed as "Currently unavailable" right now, but that is likely to change soon after the listings are completed and propagated to Amazon's site.

Amazon first stopped selling the Apple TV and the Google Chromecast in its online store in 2015, claiming the reason for the removal was incompatibility with the Amazon Prime Video streaming service.

"Over the last three years, Prime Video has become an important part of Prime," Amazon said in the e-mail. "It's important that the streaming media players we sell interact well with Prime Video in order to avoid customer confusion."

Since then, the Apple TV has been unavailable on Amazon's site, but Amazon's original reason for not selling the Apple TV was invalidated with the launch of the Amazon Prime Video app for Apple TV.

Amazon last week introduced a long-awaited Amazon Prime Video app for the Apple TV. The new app is available on third, fourth, and fifth-generation devices.

The return of the Chromecast to the Amazon site comes after Google once again removed YouTube from the Amazon Echo Show and the Fire TV. Google said Amazon's refusal to carry the Chromecast and Google Home and its refusal to make Prime Video available for Google Cast was a key reason that it stopped supporting YouTube on Amazon's products.

Related Roundup: Apple TV
Tags: Amazon, Google
Buyer's Guide: Apple TV (Don't Buy)

The Federal Communications Commission today voted to repeal Net Neutrality rules put in place by the United States government back in 2015 under the Obama administration (via Recode). Instead of classifying internet service providers as "common carriers" under Title II of the Communications Act of 1934, the FCC has voted 3-2 in favor of rolling back to reclassifying ISPs as "information service" providers, as they were between February 1996 and February 2015.

chrome safari firefox
Now, companies like AT&T, Charter, Comcast, and Verizon will be allowed to block or slow down a user's access to certain websites, as well as potentially charge access to sites and services. The vote passed in favor under FCC Chairman Ajit Pai, along with the two other Republican commissioners Michael O'Rielly and Brendan Carr. Outvoted were Democrat commissioners Mignon Clyburn and Jessica Rosenworcel.

The order now adopted by the FCC today will eliminate a "utility-style regulation" of ISPs, and also removes any requirement for these companies to refrain from blocking or throttling web traffic. One requirement remaining is that telecom companies will be forced to tell customers if and when they prioritize their content over competitors, and if they don't they could face penalties from the Federal Trade Commission.

Apple and many other large technology companies previously urged the FCC to reconsider its proposal. Those in favor of keeping ISPs classified under Title II argued that the FCC rolling back the internet's classification as a public utility will hurt net neutrality, as it could eventually divide internet users into so-called "fast lanes" and "slow lanes." Throughout his remarks given today, Pai said that this will not be the case.

And Pai, before the vote was final, sought to swat away his critics. “Following today’s vote,” he began, “Americans will still be able to access the websites they want to visit. They will still be able to enjoy the services they want to enjoy. There will still be cops on the beat guarding a free and open Internet.”

Apple's comment on the topic earlier this year stated that this ruling could "fundamentally alter the internet as we know it," and if it passed it would be put in place to the detriment of consumers, competition, and innovation. Around the same time, the FCC received a record-breaking 22 million comments from the public who voiced their opinions on the controversial issue in the months leading up to today's vote.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Apple today released the first public beta of iOS 11.2.5 to its public beta testing group, one day after seeding the first beta to developers and also one day after releasing iOS 11.2.1, an update that addressed a HomeKit vulnerability.

Beta testers who are members of Apple's beta testing program will receive the iOS 11.2.5 beta update over-the-air after installing the proper certificate on an iOS device.

ios1125beta
Those who want to join the beta testing program can sign up on Apple's beta testing website, which gives users access to iOS, macOS, and tvOS betas. iOS betas are not always stable and should not be installed on a primary device.

No new features were discovered in the first developer beta of iOS 11.2.5, so it's not entirely clear what new features this beta introduces.

It's possible it focuses primarily on security improvements and bug fixes, and if that's the case, we may not know the extent of what's in the update until it sees a public release complete with detailed release notes.

Related Forum: iOS 11

Apple today seeded the first beta of an upcoming tvOS 11.2.5 update to its public beta testing group, one day after seeding the tvOS 11.2.5 update to developers. The first tvOS 11.2.5 public beta comes just a day after the release of tvOS 11.2.1, an update that fixed a HomeKit vulnerability.

The tvOS 11.2.5 public beta can be obtained by going to the Settings app on the Apple TV and navigating to the Software Updates section under "System." "Get Public Beta Updates" will need to be toggled on, and once it is, the Apple TV will download the beta software.

appletv4k
It's not yet clear what features and changes might be included in the tvOS 11.2.5 update as no outward-facing changes were discovered in the developer beta.

It's likely the update features security improvements and fixes for bugs that have been discovered since the release of tvOS 11.2 and tvOS 11.2.1.

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

Apple today confirmed the iMac Pro is equipped with its custom T2 chip for enhanced security and integration. The chip is second-generation silicon, building upon the T1 chip in the latest MacBook Pro with the Touch Bar that authenticates and secures Touch ID and Apple Pay respectively.

imac pro rear
The T2 chip integrates several previously separate components, including the system management controller, image signal processor, audio controller, and SSD controller, for expanded capabilities on the iMac Pro.

For instance, Apple says the T2 chip's image signal processor works with the FaceTime HD camera to enable enhanced tone mapping, improved exposure control, and face detection-based auto exposure and auto white balance.

The T2 chip also has a Secure Enclave coprocessor that makes the iMac Pro even more secure with new encrypted storage and secure boot capabilities.

The data on your SSD is encrypted using dedicated AES hardware with no effect on the SSD's performance, while keeping the Intel Xeon processor free for your compute tasks. And secure boot ensures that the lowest levels of software aren't tampered with and that only operating system software trusted by Apple loads at startup.

Cabel Sasser, co-founder of software company Panic, recently shared a few screenshots of the Startup Security Utility powered by the T2 chip.

The settings reveal that users can enable a firmware password to prevent the iMac Pro from starting up from a different hard disk, CD, or DVD without the password. There are also three secure boot options and options to allow or disallow booting from external media devices such as USB and Thunderbolt drives.

"Full security" ensures that only the latest and most secure software can be run. Apple says this mode requires a network connection at the time of software installation. "Medium security" requires verifiable software to boot, but not the latest software, and "no security" lets the operating system boot freely.

iMac Pro became available to order today with 8- to 18-core configurations ranging in price from $4,999 to $13,199 in the United States. 14-core and 18-core models don't ship for an estimated 6-8 weeks.

Tag: T2 chip
Related Forum: iMac

Apple CEO Tim Cook and Koch Industries CEO Charles Koch today teamed up to write an opinion piece in The Washington Post urging Congress to create a legislative solution to protect those affected by the end of the Deferred Action for Childhood Arrivals (DACA) program.

DACA, for those unfamiliar, gives illegal immigrants who entered the United States at age 16 or younger work permits and protection from deportation by two-year deferral. Many of those protected by DACA have been in the United States for most of their lives.

cookkoch
Cook and Koch say they often disagree on political issues, but are "firmly aligned" on DACA. "This extraordinary set of circumstances has brought the two of us together as co-authors," reads the letter.

In the missive, Cook and Koch point out that there are 690,000 "dreamers" aka children of immigrants who may not be able to enjoy another holiday season in the United States as a result of DACA. The two urge Congress to "show the courage to embrace diversity and to do what is right."

We have no illusions about how difficult it can be to get things done in Washington, and we know that people of good faith disagree about aspects of immigration policy. If ever there were an occasion to come together to help people improve their lives, this is it. By acting now to ensure that dreamers can realize their potential by continuing to contribute to our country, Congress can reaffirm this essential American ideal.

Cook and Koch ask Congress to work quickly to come up with a solution before the end of the year to "bring certainty and security to the lives of dreamers."

No society can truly flourish when a significant portion of its people feel threatened or unable to fulfill their potential. Nor can it prosper by excluding those who want to make positive contributions. This isn't just a noble principle; it's a basic fact, borne out through our national history.

Apple CEO Tim Cook has been advocating for new DACA legislation since United States President Donald Trump announced plans to phase out DACA back in September. At that time, he promised Apple would work with members of Congress to come up with a legislative solution that will continue to protect the children of immigrants.

Apple is also working with impacted Apple employees to provide support, including access to immigration experts. Apple employs 250 "dreamers" or children of illegal immigrants who came to the United States at a young age and have lived in the country since then.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Apple today shared a new tutorial video on its YouTube channel, this time demonstrating how to use Apple Pay in retail stores with the iPhone X.

Apple Pay on iPhone X is similar to Apple Pay on other devices, but with no fingerprint sensor, you need to unlock your iPhone with Face ID and double tap on the side button to bring up the Wallet app.


Apple's video uses step-by-step instructions to walk users through how to use Apple Pay, similar to other tutorial videos the company has released in the past.

- Step 1: Locate a point-of-sale system that accepts Apple Pay
- Step 2: Double click side button and glance at screen
- Step 3: Hold top of iPhone near reader screen

Apple has been using short tutorial videos for several months now to demonstrate iPhone X, iPhone 8 Plus, iOS 11, and iPad Pro features. Previous videos have highlighted peer-to-peer Apple Pay payments, Portrait Lightning, iPad-specific iOS 11 tools, and more.

Related Roundup: Apple Pay

Snapchat today announced "Lens Studio," an all-new application for Mac and Windows computers that lets creatives and developers create their own augmented reality effects. Although anyone can use Lens Studio, the company noted that it was built with tools aimed at those who "dabble" in 2D animation effects, as well as professional artists.

snapchat lens studio official
With the Mac app users can create a fully realized Snapchat AR effect, similar to the popular dancing hot dog from last summer. The app offers templates and guidelines to get started, and both 2D and 3D objects can be created. Snapchat also provides scripting API within Lens Studio so that developers can code their own fully interactive experiences.

All Snapchat users on Lens Studio can make World Lenses for Snapchat that use the rear-facing camera on a smartphone. The company also partnered with seven AR development agencies, who will be able to build both World Lenses as well as face effects on the front-facing camera.


Once a World Lens effect is complete, the app gives out a special Snapcode that can be shared anywhere and allows Snapchat users to scan and unlock the custom Lens. From there, they can interact with it, take photos and videos, and post the content to their Story or send it to a friend.

With the launch of Lens Studio, we’re excited to make Lenses more accessible to creators, and experiences within Snapchat more personal and diverse. We’ve seen how much more fun Geofilters have become since first inviting the community to create their own three years ago — and can’t wait to see what you build with Lens Studio!

Lens Studio is a free download on both Mac and Windows, which you can download from Snapchat's website right here.

Apple has confirmed the Magic Keyboard, Magic Mouse 2, and Magic Trackpad 2 in Space Gray are "available only at the time of your iMac Pro purchase."

imac pro space gray accessories
The fine print on Apple's iMac Pro order page spells bad news for customers who were hoping to be able to purchase the Space Gray accessories separately for use with other Macs and Apple devices.

Apple sells the Magic Keyboard, Magic Keyboard with Numeric Trackpad, Magic Mouse 2, and Magic Trackpad 2 in a traditional white color on its online store alongside a few other keyboard and mouse accessories for Macs.

It appears that the black Lightning to USB-A cable included in the box is also exclusive to the iMac Pro at this time, with no option to purchase it separately from Apple's online store like traditional white versions.

Apple could easily choose to release the Space Gray accessories separately in the future, but for now, you may have to resort to eBay or Craigslist if you want a stealthier looking Magic Keyboard, Magic Mouse, or Magic Trackpad.

As far as a black Lightning cable, Apple sells a Belkin one for $29.95 on its website and there are others on Amazon for much cheaper.

Apple released the iMac Pro earlier today, with 8-core to 18-core models available for between $4,999 and $13,199 in the United States. 8-core and 10-core models ship in late December, and 14-core and 18-core models ship by February.

Related Forum: iMac

LUX Products today announced the release of its new KONO Smart thermostat with support for HomeKit, Amazon Alexa, and Google Assistant.

lux kono smart thermostat homekit
HomeKit integration allows the Wi-Fi-enabled thermostat to be controlled with Siri voice commands using an iPhone or iPad. Likewise, the thermostat can be controlled with Alexa or Google Assistant voice commands.

KONO Smart also has a physical knob that can be turned to adjust the temperature and access other controls on the thermostat's small digital screen.


Like the Nest and many other smart thermostats, the KONO Smart can automatically learn and adjust the temperature of your house whether you're at home or away, which can potentially reduce your electricity bill over time.

The thermostat's other features include smart scheduling, a utility cost estimator, a built-in indoor air quality mode, and energy usage reporting.

KONO Smart has a black stainless steel cover with interchangeable decor covers that can be purchased separately for $10 each in six colors: Midnight Black, True White, Paint It, Hibiscus Red, Sea Green, and Deep Blue.

KONO Smart is available starting today for $149 and can be purchased on the LUX Products website or at Home Depot stores in the United States.

At $149, the KONO Smart is cheaper than some other HomeKit-enabled thermostats at regular prices, including the ecobee4, Honeywell Lyric Round, and Sensi Touch all priced at $199. iDevices has a basic HomeKit thermostat for $98 on Amazon.

Apple today announced that if you shop at select online retailers using Apple Pay from December 14 through December 21, you'll get a $5 App Store and iTunes Gift card. The offer is only valid for United States residents and while supplies last. Furthermore, Apple stated that there is a limit to one card per retail partner, suggesting you can get additional $5 cards if you shop at multiple online stores under the promotion.

Apple didn't specify if there is a minimum amount of money you have to spend to get the $5 card, but the company advised shoppers to see applicable partner websites for more information as the fine print might change on a retailer-by-retailer basis.

Here is the full list of Apple Pay partners participating in the promotion:

apple pay holiday 2017 offer
If you don't have Apple Pay set up yet, make sure to visit our guide on How to Set Up Apple Pay and Add Credit Cards. The latest addition to Apple Pay was the debut of Apple Pay Cash, which launched earlier in December and lets you directly pay friends and family members. If you have credit on your Apple Pay Cash Card, you can also use that to shop at the above retailers and get the $5 iTunes card.

For other deals and promotions, visit our full Deals Roundup.

Related Roundups: Apple Pay, Apple Deals

Satechi today announced the launch of a new USB Type-C Clamp Hub Pro, which is made from aluminum and designed to work with the latest iMac and iMac Pro machines.

satechiclamp1
Available in Silver or Space Gray, the Clamp Hub Pro plugs into one of the rear Thunderbolt 3 slots on the iMac or iMac Pro. It offers three USB 3.0 Type-A ports with 5Gb/s data transfer and a Micro/SD card reader.

satechiclamp2
Setting up the Clamp Hub takes just a few seconds using an adjustable knob, and its slim profile adds little additional visual bulk to the iMac. The Clamp Hub is compatible with the 2017 iMac Pro, the 2017 4K 21.5-inch iMac, and the 2017 5K 27-inch iMac.

satechiclamp3
The USB Type-C Clamp Hub Pro can be pre-ordered from the Satechi website for $49.99. It will start shipping out in the first week of January.

Note: MacRumors is an affiliate partner with Satechi. When you click a link in this post and make a purchase, we may receive a small payment, which helps us keep the site running.

Tag: Satechi

With the iMac Pro now available to order, Apple has released a VESA mount adapter kit for the computer on its online store around the world.

imac pro vesa mount bracket kit
The kit comes with everything you need to replace your iMac Pro stand with a mounting bracket, which lets you attach your iMac Pro to any VESA-compatible wall mount, desk mount, or articulating arm to customize your workspace.

With the VESA Mount Adapter attached, your iMac Pro complies with the VESA FDMI (MIS-D, 100, C) version specification. This adapter supports iMac Pro and cannot be used with any other iMac or display. Use the adapter only with a VESA mount that can support the weight of your iMac Pro.

The kit is priced at $79 in the United States and is currently estimated to ship in 2-3 weeks, so deliveries should begin in January.

While ordering the iMac Pro on Apple's online store, the kit can also be added for $79 as part of a custom configuration.

Tag: VESA
Related Forum: iMac

Pandora today announced that it will now let those who use the company's free, ad-supported tier access on-demand listening after viewing a 15-second video ad. Listeners can search for a specific song, album, playlist, and then they'll have an option to view the ad in question, after which a Pandora Premium listening session will unlock.

pandora logo
Previously, users on Pandora's free tier had to listen to whatever song appeared next on the radio station or playlist they were currently tuned in to. With the new update, these listeners can now get an experience that's slightly closer to traditional on-demand streaming music services like Pandora's own Premium service, and Apple Music and Spotify, albeit after being forced to view an ad.

Crucially, Pandora's press release doesn't clarify how often free listeners have to view these 15-second ads in order to retain their Pandora Premium on-demand listening sessions.

“Our ad-supported listeners’ top request has consistently been the ability to directly play the specific songs, albums, or playlists they want,” said Roger Lynch, President & CEO, Pandora. “These new features address that need by marrying rewards-based advertising with the best-in-class on-demand experience we’ve created with Pandora Premium. This unrivaled experience will drive listeners to Pandora and drive awareness for Premium, while also creating new opportunities for artists, labels, publishers and advertisers.”

Pandora Premium launched earlier in 2017, combining the existing radio features with a new on-demand service that serves up personalized recommendations for each user. In total Pandora has the free tier, Pandora Plus ($4.99/month), and Pandora Premium ($9.99/month). Plus offers unlimited skips and replays but also lacks on-demand abilities, so the new functionality will also be available for Plus subscribers.

The Pandora app is available to download from the iOS App Store for free [Direct Link].

Tag: Pandora

Apple today released the iMac Pro, its all-new powerful desktop workstation aimed at professional users with demanding workflows.

imac pro applecare plus
While the iMac Pro starts at $4,999 for the base model, and costs up to $13,199 for a maxed-out, 18-core configuration, fortunately the price of AppleCare+ for iMac Pro isn't any more expensive than for a regular iMac.

AppleCare+ for iMac Pro can be purchased for $169 in the United States, which is the same price Apple charges for its 21.5-inch and 27-inch 4K and 5K iMac models. We've confirmed this is the price shown during checkout.

AppleCare+ extends an iMac Pro's warranty coverage to three years from its original purchase date and provides up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for any other type of damage.

iMac Pros are also covered by Apple's standard one-year limited warranty and 90 days of complimentary technical support by phone.

Related Forum: iMac

Alongside the release of Final Cut Pro X version 10.4 today, Apple has updated its other pro software Logic Pro X, Motion, and Compressor.

logic pro x motion compressor
Logic Pro X has been updated with optimized performance for the iMac Pro, with support for up to 36 cores with hyperthreading. Version 10.3.3 also includes performance and stability improvements, including a fix for an issue which could cause user-created content to become unavailable on macOS High Sierra.

Motion has been updated with support for 360º VR motion graphics. Users can now import 360° video and design 360° titles, generators, and effects, and later output the 360° video to a connected VR headset. Version 5.4 also supports import, playback, and editing of HEVC video and HEIF photos from Apple devices.

Compressor has also been updated with support for 360º VR delivery and HDR and HEVC video on macOS High Sierra.

Apple's new versions of Final Cut Pro X, Logic Pro X, Motion, and Compressor are available from the Updates tab in the Mac App Store.