MacRumors

Bill Stasior, who has been heading up Apple's Siri team since 2012, recently left his role as the leader of the voice assistant group, reports The Information.

Stasior was recruited from Amazon in 2012 to oversee ‌Siri‌ following the departure of Siri co-founders Adam Cheyer and Dag Kittlaus. Cheyer and Kittlaus had joined Apple when the company originally purchased Siri in 2010, but did not stay long.

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According to The Information, Stasior has stepped down from his role as leader of ‌Siri‌ but has not left Apple. The change in leadership is part of a restructuring effort by John Giannandrea, Apple's senior vice president of machine learning and AI strategy, who has taken over the ‌Siri‌ team.

Giannandrea, who has been pushing the ‌Siri‌ team to "focus more on long-term research" rather than incremental improvements, will be looking for a replacement for Stasior.

Giannandrea joined Apple in April 2018 as chief of machine learning and AI strategy, and at the time, it was reported that he would be overseeing both the Core ML and ‌Siri‌ teams. Ginnandrea was later promoted to SVP in December 2018.

Prior to joining Apple, Giannandrea spent eight years at Google, and in the time before that, he founded two companies, Tellme Networks and Metaweb Technologies.

Giannandrea's hiring came amid widespread criticism of ‌Siri‌, which has shortcomings in comparison to AI offerings from companies like Microsoft, Amazon, and Google. Apple made serious strides improving ‌Siri‌ in 2018 under Giannandrea's leadership, building out the capabilities of the AI assistant with features like Siri Shortcuts in iOS 12.

Amazon appears to have recently added its popular "X-Ray" feature to the Amazon Prime Video app on the Apple TV.

X-Ray lets Amazon Prime Video users get more information about the TV shows and movies they're offering, with the feature providing cast and character information, trivia, bonus content, photo galleries, and more.

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On ‌Apple TV‌, the X-Ray feature can be used by tapping on the Apple Remote's main button and then swiping upwards after the "X-Ray" text appears on the screen.

From there, you can view information on the actors in a particular scene, jump to a different scene in a TV show or movie, see a full cast list, or read trivia facts.

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On some titles, there's also a collection of bonus photos and videos to look through, with behind-the scenes information, concept art, set design, and more.

X-Ray is a feature that's available on most devices where Amazon Prime Video can be watched, but it wasn't added to the ‌Apple TV‌ until recently and wasn't an available option when the Amazon Prime Video app for ‌Apple TV‌ launched in 2017. X-Ray is also available on the Amazon Prime Video app for iOS.

(Thanks, Neil!)

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

Apple is seeing improved iPhone sales in China following some recent price cuts on the ‌iPhone‌ XR, XS, XS Max, and older models that were introduced earlier in January, reports Chinese site Feng.

Apple dropped iPhone prices for third-party distributors in China on January 10, allowing vendors to purchase iPhones more cheaply and pass those savings on to customers. Apple cut prices on most ‌iPhone‌ models, but the XR saw the biggest discounts.

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Shortly after Apple implemented the pricing cuts, vendors in China started offering discounts on various ‌iPhone‌ models. The XR, for example, was available from JD.com for 6099 yuan ($899), while Suning, an electronics store similar to Best Buy, started selling ‌iPhone‌ XR for 6199 yuan ($914).

Those prices are more affordable than the ‌iPhone‌ XR from Apple's own online store, where the device is priced starting at 6499 yuan ($958).

According to Feng, data sourced from Alibaba suggests that ‌iPhone‌ sales on the site have increased by 76 percent in China since January 13. Suning, meanwhile, saw Apple traffic and sales "explode" with the ‌iPhone‌ 8, 8 Plus, and XR in particular seeing purchase boosts. Apple sales from Suning have increased by 83 percent since January 11.

Apple launched the price cuts after seeing ‌iPhone‌ sales fall significantly in China during the holiday quarter of 2018, leading to lower ‌iPhone‌ revenue than expected. The Cupertino company is hoping sales will soar during Chinese New Year in February, improving overall performance in China.

Apple is also promoting older iPhone trade-ins and monthly pricing for iPhones in many countries around the world, including the United States, in an effort to boost ‌iPhone‌ upgrade numbers.

Earlier this week, Apple CEO Tim Cook said that Apple is reevaluating its pricing strategies in some international markets, returning to pricing that's "more commensurate" with what local prices were last year to boost its ‌iPhone‌ sales.

Cook also said that he does believe Apple's higher prices were a factor in the declining number of ‌iPhone‌ upgrades that led to a weaker holiday quarter. In some international markets, the strength of the U.S. dollar amplified pricing increases.

Apple is expecting revenue of $55 to $59 billion in the second fiscal quarter of 2019 (first calendar quarter), which is below the $61.1 billion in revenue Apple earned in the second fiscal quarter of 2018. It's not clear if the pricing changes in China and other international markets will be a big enough boost to pull Apple out of its slump going forward, but for the first part of the year, Apple is still expecting lower ‌iPhone‌ sales.

Tag: China
Related Forum: iPhone

With a new material called Gallium nitride (GaN), semiconductor components have been able to be shrunk down, leading to smaller than ever charging accessories. Several accessory makers have been taking advantage of GaN technology for new products, including Anker.

Anker recently debuted the PowerPort Atom PD 1, a 30W USB-C charger that's much smaller than the USB-C power adapters offered by Apple and, in fact, not much larger than an iPhone charger.

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The Atom measures in at 1.4 inches wide and 1.5 inches tall, which is about 40 percent smaller than the similar 29/30W USB-C chargers that ship with the MacBook and MacBook Air.

Design wise, there's not a whole lot to say about the Atom. It's a small white charger that's almost cube shaped, with a shiny face and a single USB-C port that has "PD" written above it to denote its status as a USB-C PD power adapter. At the side, there's an Anker logo.

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The plug at the back is not collapsible, likely due to its small size, which is one minor negative. It doesn't fold down, so the prongs are always going to be sticking out.

The small size of the Atom is convenient because when you plug it in to an outlet or a power strip, it doesn't take up unnecessary space. In my case, I have a power strip in a cable organizing box, and power adapter size can be a real concern in this kind of situation.

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A smaller power adapter doesn't take up more than one outlet, and it can be placed in either the top or bottom slots. It's also not in the way with a power strip, and it's more versatile than Apple's own power adapters.

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As a 30W USB-C power adapter, the Atom is ideal for charging the USB-C enabled iPad Pro models, the MacBook, and the ‌MacBook Air‌. It's not powerful enough for the 13 and 15-inch MacBook Pro models, but for all smaller devices, it's perfect.

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Atom next to ‌iPad Pro‌ USB-C power adapter

It's also ideal for use with the ‌iPhone‌ for fast charging purposes. If you pair it with a Lightning to USB-C cable, it will charge an ‌iPhone‌ to 50 percent in a half an hour. You can also fast charge older ‌iPad Pro‌ models that use Lightning instead of USB-C with a Lightning to USB-C cable and Anker's Atom.

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Atom next to 29W USB-C MacBook power adapter

On the 2018 USB-C ‌iPad Pro‌ models, you're going to see faster charging with a USB-C to USB-C cable than you do with Apple's standard 18W power adapter.

With the standard 18W USB-C power adapter that comes with the new ‌iPad Pro‌ models, my 11-inch ‌iPad Pro‌ charged to 45 percent in an hour. With Anker's 30W power adapter, it charged to 66 percent during the same time period. Testing was done both times charging from 1 percent in airplane mode.

Anker's USB-C to Lightning Cables

Apple recently began allowing third-party companies to develop Apple-certified "Made for ‌iPhone‌" USB-C to Lightning cables, and Anker is set to launch its first USB-C to Lightning options in late February.

I was able to test out the cables, which will be available in two varieties -- the Powerline II and the Powerline+. Anker's cables will come in three and six-foot lengths.

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Powerline+ is the premium version of the cable, covered in a durable and attractive braided nylon material. The version I have on hand is red, and it's a nice looking cable. Pricing for this cable hasn't yet been announced, but the standard Powerline II will be priced at $15.99.

I haven't been able to use it for a long period of time to test durability, but Anker's cables are known for being well made. It certainly feels sturdy, and the USB-C and Lightning connectors at the ends are protected with a thick rubber material and an aluminum cap that prevents flexing at vulnerable points.

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PowerLine+ Lightning to USB-C cable

It's usually the ends of cables where fraying happens, so the protection Anker has added should keep the Powerline+ from breaking with frequent use.

The Powerline II cable is similar to the Powerline+, but it doesn't have the nylon covering. It's made from the same material as any other standard Apple cable.

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PowerLine II Lightning to USB-C cable

The connector ends are protected with a rubber material, but there's no aluminum end for added durability. Still, the thick rubber material that extends past the joint where the cable attaches to the connector is more protection than a standard Apple USB-C to Lightning cable offers, and it too should hold up well.

Pricing isn't available on Anker's USB-C to Lightning cables as of yet, but they're likely to be priced competitively. Apple's 1m (3ft) USB-C to Lightning cable is priced at $19.99.

Bottom Line

If you need a USB-C power adapter for the purpose of fast charging an ‌iPhone‌ or as a secondary charger for an ‌iPad Pro‌, MacBook, or ‌MacBook Air‌, the Atom is an ideal choice. It's small, compact, and affordable, priced $15 less than Apple's 30W Power Adapter.

Most USB-C PD chargers from established companies on Amazon are priced in the neighborhood of $25 to $30 anyway, so the Atom is competitively priced and shelling out a few extra dollars for portability and convenience seems well worth it.

Anker's upcoming USB-C to Lightning cables offer the durability that Anker customers have come to expect from Anker cables, and will be a solid choice for those who need a USB-C to Lightning cable.

How to Buy

You can purchase the PowerPort Atom PD 1 from Amazon for $30, and it is expected to be back in stock later today or tomorrow. The first of Anker's USB-C to Lightning cables will be launching in February, and the Powerline II is available for pre-order on Anker's site for $15.99.

Note: MacRumors is an affiliate partner Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.

Tag: Anker

For this week's giveaway, we've teamed up with PhoneSoap to offer MacRumors readers a chance to win a PhoneSoap 3 Smartphone UV Sanitizer.

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As the name suggests, the PhoneSoap is designed to eliminate all of the nasty germs on your iPhone using a UV light. Most of us take our phones everywhere, including places rich with bacteria and other little microbes.

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PhoneSoap says that its UV sanitizer kills 99.99 percent of all germs, and in addition to working on your ‌iPhone‌, it will sanitize anything that fits inside. It's even able to kill cold and flu viruses.

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All you need to do is open up the PhoneSoap, tuck your ‌iPhone‌ inside, and leave it there at night or for just a few minutes at a time. It doesn't take long to eliminate germs with a UV light, and the PhoneSoap will shut off automatically after 10 minutes so you don't need to worry about overheating or damage to your devices.

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There are UV lightbulbs on both the top and bottom of the PhoneSoap to sanitize both sides of an ‌iPhone‌ at once, and the design is meant to get the light to tiny crevices that liquids don't reach.

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The PhoneSoap, priced at $60, is multipurpose, so while it's sanitizing your phone with UV light, it can also charge it thanks to two ports (USB-C and USB-A) on the side. It is big enough to fit all ‌iPhone‌ models, and it also works with credit cards, keys, money, and more.


We have 10 of the PhoneSoaps to give away to MacRumors readers. To enter to win our giveaway, use the Rafflecopter widget below and enter an email address. Email addresses will be used solely for contact purposes to reach the winners and send the prizes. You can earn additional entries by subscribing to our weekly newsletter, subscribing to our YouTube channel, following us on Twitter, following us on Instagram, or visiting the MacRumors Facebook page.

Due to the complexities of international laws regarding giveaways, only U.S. residents who are 18 years or older and Canadian residents (excluding Quebec) who have reached the age of majority in their province or territory are eligible to enter. To offer feedback or get more information on the giveaway restrictions, please refer to our Site Feedback section, as that is where discussion of the rules will be redirected.

The contest will run from today (February 1) at 11:00 a.m. Pacific Time through 11:00 a.m. Pacific Time on February 8 The winners will be chosen randomly on February 8 and will be contacted by email. The winners will have 48 hours to respond and provide a shipping address before new winners are chosen.

Some 2016 and later MacBook Pro models appear to be displaying issues with uneven backlighting caused by a delicate and easy-to-break flex cable, which has been dubbed "flexgate."

Impacted machines can feature uneven lighting at the bottom of the screen, which looks a bit like a "stage light" effect, and the display can eventually fail entirely.

macbook pro flexgate

Image via MacRumors reader SourceSunToM

What's the cause?

According to repair site iFixit, which first highlighted the problem, 2016 and later ‌MacBook Pro‌ machines are using thin, fragile display flex cables that are prone to malfunctioning with repeated closing and opening of the ‌MacBook Pro‌'s display.

The flex cables are loosely wrapped around the display controller board and when the MacBook's display is opened, the cables are pulled tighter, leading to tears and problems over time.

2016 macbook pro flexgate

Image via iFixit

iFixit says the backlight cable is usually the one to break first, leading to backlighting issues and eventual display failure.

Which models are affected?

The issue appears to impact any 13 or 15-inch ‌MacBook Pro‌ model manufactured in 2016 and 2017 though it appears to be affecting Touch Bar models more frequently. 2018 models may also be impacted, but Apple did make flex cable changes to these machines that may solve the issue.

Apple introduced a redesigned ‌MacBook Pro‌ in 2016, and this was the first to use the new flex cable. Older ‌MacBook Pro‌ models are not impacted because they use a more durable wire that was routed through the hinge instead of around it, mitigating the stress of repeated display openings.

The new MacBook Air models could also eventually be impacted. While they use a different display cable design, iFixit says the cables also wrap over the display board and could potentially exhibit the same failure. It's not clear yet if that will happen, however.

How long does it take for the problem to show up?

When you first buy a ‌MacBook Pro‌, the flex cable functions perfectly. With repeated closing and opening of the ‌MacBook Pro‌'s lid, however, the durability can decline, leading to the display issues.

Since it takes time for the cable to break down, machines experiencing this issue generally do not display it for several months to years after purchase. Because it takes time to show up, affected ‌MacBook Pro‌ models may no longer be under the one-year warranty.

Does Apple have a repair program?

Apple in May 2019 launched a Backlight Repair Program designed for 13-inch ‌MacBook Pro‌ models manufactured in 2016.

According to Apple, a "very small percentage" 13-inch ‌MacBook Pro‌ displays from 2016 can exhibit vertical bright areas along the bottom of the screen or a backlight that malfunctions entirely.

Apple will repair affected devices, which includes machines sold between October 2016 and February 2018, for free. Eligible models are listed below:

  • ‌MacBook Pro‌ (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • ‌MacBook Pro‌ (13-­inch, 2016, Two Thunderbolt 3 Ports)

No other ‌MacBook Pro‌ models are included in the repair program at this time, even if those machines are displaying similar issues.

What do I do if my MacBook Pro has this issue?

If your ‌MacBook Pro‌ has this display issue, the first step is visiting an Apple retail store, an Apple Authorized Service Provider, or contacting Apple support.

Unfortunately, when this problem surfaces, many ‌MacBook Pro‌ models are older than a year and no longer covered by the standard one-year warranty. Those who have an extended AppleCare+ warranty will be able to get their repairs covered by Apple, and Apple is offering free repairs for 2016 13-inch ‌MacBook Pro‌ models displaying this issue.

Customers who do not have ‌AppleCare‌+ or a 2016 13-inch ‌MacBook Pro‌ may be required to pay out of pocket for repairs. While it's a simple cable that needs replacing, because of the way the ‌MacBook Pro‌ is designed, the flex cable is integrated into the display and requires the entire display assembly to be replaced. This can cost upwards of $600 for customers who are out of the warranty period.

There have been reports of customers no longer under the one-year warranty that have been offered free or reduced cost repairs from Apple, but others have had to pay full price. Without a consistent policy in place, repair outcomes will vary.

How many people are affected?

Just how many ‌MacBook Pro‌ models are experiencing this issue remains unknown, but a growing number of complaints have been surfacing over the course of the last few months. There have been complaints on the MacRumors forums and the Apple Support Communities.

Is there a fix?

Apple has not publicly commented on the Flexgate issues in some 2018 ‌MacBook Pro‌ models, but it appears the company may have quietly implemented a fix in its 2018 machines.

As discovered by iFixit, the cabling responsible for the issue in older machines appears to be about 2mm longer in 2018 ‌MacBook Pro‌ models. The longer length alleviates the stress put on the cable when the hinge is open and closed and it could prevent the cable from weakening due to hinge use.

iFixit isn't certain that the longer cable fixes the issue so it's possible some 2018 machines will still be affected, but they may very well be less prone to this issue.

Discuss this issue

If you have a ‌MacBook Pro‌ experiencing this flexcable issue, check out the ongoing discussion on the MacRumors forums where are users are sharing their experiences with Apple support, replacement machines, repair costs, and more.

Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Buy Now)
Related Forum: MacBook Pro

Incipio today kicked off a new sale on its charging products, allowing customers the chance to save 30 percent on all of the "power" products found on Incipio.com. This includes Qi wireless charging mats, iPhone battery cases, cables, car chargers, battery packs, and more.

incipio logoNote: MacRumors is an affiliate partner with Incipio. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.

In the list below we've highlighted a few examples of the discounts you can find in the sale. To see the savings, add an Incipio charging accessory to your shopping cart on Incipio.com, click "apply discount code" on the righthand side of the cart screen, and enter the promo code IHEART30 to receive 30 percent off your order.

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Head over to our full Deals Roundup for more information on the latest sales going on this week.

Related Roundup: Apple Deals
Tag: Incipio

Apple today issued an apology for its major FaceTime security bug that allowed for eavesdropping on calls.

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"We have fixed the Group FaceTime security bug on Apple's servers and we will issue a software update to re-enable the feature for users next week," said Apple in a statement issued to MacRumors and other media outlets.

For absolute clarity, we've since confirmed that this means Group ‌FaceTime‌ will remain permanently disabled on iOS 12.1 through iOS 12.1.3. To access Group ‌FaceTime‌, users will need to update their iPhone, iPad, or iPod touch to a software update coming next week that is likely to be iOS 12.1.4.

Apple disabled Group FaceTime within hours of the bug making headlines, instantly preventing the bug from working.

Widely publicized on Monday, the ‌FaceTime‌ bug allowed one person to call another person via ‌FaceTime‌, slide up on the interface and enter their own phone number, and automatically gain access to audio from the other person's device without that person accepting the call. In some cases, even video was accessible.


Apple's full statement issued to MacRumors:

We have fixed the Group FaceTime security bug on Apple's servers and we will issue a software update to re-enable the feature for users next week. We thank the Thompson family for reporting the bug. We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone's patience as we complete this process.

We want to assure our customers that as soon as our engineering team became aware of the details necessary to reproduce the bug, they quickly disabled Group FaceTime and began work on the fix. We are committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible. We take the security of our products extremely seriously and we are committed to continuing to earn the trust Apple customers place in us.

The bug will presumably be fixed in a subsequent iOS 12.2 beta as well.

Group ‌FaceTime‌ debuted with iOS 12.1 in October.

Related Forum: iOS 12

We're seeing an increasing number of reports across Reddit and Twitter from iOS 11 users who have been unable to access Apple services such as the App Store, Apple Music, and iTunes since as early as Thursday morning.

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Apple's system status page does not yet reflect any issues with any of its services beyond Group FaceTime being temporarily unavailable.

The underlying cause is unclear. We'll update if we learn more.

Updated: Apple's system status page now acknowledges that some users "may be unable to access" or make purchases on the ‌App Store‌ and iTunes, while ‌Apple Music‌ may be "unavailable or slow" for some users.

Related Forum: iOS 11

facetime bug duo
Apple issued the following statement to MacRumors today in which it apologized for a major FaceTime eavesdropping bug:

We have fixed the Group FaceTime security bug on Apple's servers and we will issue a software update to re-enable the feature for users next week. We thank the Thompson family for reporting the bug. We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone's patience as we complete this process.

We want to assure our customers that as soon as our engineering team became aware of the details necessary to reproduce the bug, they quickly disabled Group FaceTime and began work on the fix. We are committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible. We take the security of our products extremely seriously and we are committed to continuing to earn the trust Apple customers place in us.

Widely publicized on Monday, the FaceTime bug allowed one person to call another person via ‌FaceTime‌, slide up on the interface and enter their own phone number, and automatically gain access to audio from the other person's device without that person accepting the call. In some cases, even video was accessible.

We demonstrated the bug in a video earlier this week:


Apple disabled Group FaceTime as a temporary server-side solution, preventing the bug from working any longer. Apple is also working on a software update with a permanent fix that it originally said would be available this week, but it has been delayed until next week, according to Apple's statement.

Apple thanked the Thompson family for reporting the bug—supposedly over a week before it made headlines—and said it is committed to improving the process by which it receives and escalate these reports in order to quash bugs faster.

Apple already faces a lawsuit in Texas and a proposed class action lawsuit in Canada over the bug. Given the serious privacy implications involved, it is certainly possible there will be more class action lawsuits to come.

In recognition of Heart Month, Apple today announced it will offer an Activity Challenge on Apple Watch and heart health events at Apple Stores in San Francisco, Chicago, and New York throughout February.

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Apple Watch users who close their exercise ring in the Activity app for seven days in a row between February 8 and February 14 will earn a special badge and iMessage stickers on Valentine's Day.

The special Today at Apple sessions will include:

  • San Francisco: Apple Union Square on February 11 at 6 p.m. with Dr. Sumbul Desai, Jeanette Jenkins, and Julz Arney

  • New York: Apple Williamsburg on February 21 at 4:30 p.m. with Dr. Sumbul Desai, Jeanette Jenkins, and Jay Blahnik

  • Chicago: Apple Michigan Avenue on February 27 at 6 p.m. with Dr. Sumbul Desai, Nancy Brown, Jeanette Jenkins, and Craig Bolton

"Apple Watch users have told us since the beginning it has motivated them with everything from Activity Sharing to Challenges to all of the different workouts available all right from the wrist," said Jay Blahnik, Apple's senior director of fitness for health technologies.

Nintendo today announced that its next iOS and Android release will be Dr. Mario World, an action puzzle game set to be released later in 2019. Nintendo will be partnering with messaging app LINE to develop the new title.

Little detail is available on the new game at this time, but Dr. Mario was a 1990 puzzle game that tasked players with rearranging different colored pills as they fall to clear them off of the game board and eliminate viruses.

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The gameplay of the original title was similar to Tetris, and it should translate well to mobile devices.

Nintendo says that Dr. Mario World will be free to play with in-app purchases, with Nintendo aiming to release the game in “early summer 2019” in Japan, the United States, and dozens of other countries.

Dr. Mario World may be Nintendo's first game of 2019, as its other title, Mario Kart Tour, won't be coming out until the summer. It was originally scheduled to launch right around March.

Nintendo has released five mobile games thus far, four of which have been free-to-play and three of which have been highly successful. Fire Emblem Heroes, Animal Crossing: Pocket Camp, and Dragalia Lost are current free-to-play titles, while Miitomo, Nintendo's first mobile game, is now defunct. Nintendo's only paid app so far has been Super Mario Run.

Email apps are a popular App Store category for one simple reason - almost all of us need to access email on our iPhones and iPads. While Apple has its own Mail app built into iOS devices, some people want a more feature rich experience.

Luckily there are plenty of developers out there who are trying to create the perfect iOS inbox, but it's hard to sort through the dozens of email apps available. We dove into the ‌App Store‌ in our latest YouTube video and rounded up a handful of the best email apps we found.


Best Email Apps for iPhone

Spike

Spike, a free app, is a conversation-based email app that used to be called Hop. The app's aim is to turn emailing into more of a message like conversation, organizing the inbox into a chat-style window.

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Spike removes email headers, signatures, and more to make the emailing experience chat-like, and it prioritizes emails sent by people while filing newsletters and other automatic emails to other folders. Other features include a unified inbox, email grouping options, quick responses, a unified calendar, and snooze. Spike is unusual and not our first choice, but it's definitely unique and could be what some people are looking for.

Polymail

Polymail, also free, is more of a traditional email app. It has a sleek, clean interface with a useful comment and mention feature that's available on the desktop for teams.

On iOS, Polymail offers useful features like quick tags, read later, and read receipts to let you know what someone has received and read your email. You can also get reminders to follow up on an email that someone has read but not responded to. Other unique features include a calendar invite option in the compose window, one-click unsubscribe, email scheduling, click and attachment tracking, and more.

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Polymail is one of the more useful apps if you want to better track who is viewing your emails, but if you don't need that functionality, there may be better apps for you.

Airmail

Airmail, priced at $4.99, started as a Mac app and then expanded to iOS. Airmail is a straightforward email app with a focus on minimalism. There's a single unified "All Inboxes" view for quick email management, but if you swipe from the left, there's access to folders for to-do lists, snoozed emails, and attachments, which is handy for finding specific content.

Airmail keeps it simple with options to reply, delete, and archive when viewing an email, though there are an expanded set of features in the compose window, including tracking, send later options, reminders, and templates. Airmail is compatible with a wide range of other services and apps so you can better integrate the apps you already use with your email app.

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Airmail's interface isn't going to appeal to everyone, especially on iOS, but it offers a good cross-platform experience.

Spark

Spark, a free app from Readdle, is one of our top email app picks. Spark offers up a Smart Inbox that presents your most important emails first, saving the junk, newsletters, and less important tasks for later.

Emails are automatically categorized into sections that include Personal, Notifications, and Newsletters, but you can use a single firehose inbox option if you want. Spark has a robust search engine, which makes it easy to find any email, something that we liked about the app.

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Spark has tools for discussing and collaborating on emails with your team, and it's one of the few email apps with these kinds of tools. It also offers options for scheduling emails and snoozing emails, plus there are smart notifications so you only get pinged when there's something important to see.

Other Spark features include followup reminders, integrations with other services, and customizable swipe gestures.

Edison Mail

Edison Mail, another free app, is super popular on the ‌App Store‌ for a reason. It has a clean, modern look, customizable swipe settings, and all of the tools that you need for managing your email.

Edison Mail's design is reminiscent of the design of the Mail app, so it fits well on the iPhone, but it offers a richer feature set than the Mail app. There's an included personal assistant that organizes your inbox, sorting out subscriptions, travel emails, bills, receipts, and package emails.

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It lets you track packages and sends an alert when something is out for delivery, and it can do other things like send notifications for upcoming flights. Traditional tools are included too, like snooze options, send undo, and one-tap unsubscribe. It also integrates with Face ID, providing another layer of protection for your inbox.

Conclusion

Of all the email apps listed above, which are some excellent options for email management, we liked Spark and Edison the best, with Edison ranking as our top favorite. If you're looking for a new email app to try out, it's worth taking a look at everything on the list.

Did we miss your favorite email app? Let us know which one you prefer in the comments.

Apple is cracking down hard on companies that have been abusing its Enterprise Certificate program, and Google today joined Facebook in losing access to Apple's internal app tools, reports The Verge.

Apple revoked Google's Enterprise Certificate and as a result, none of Google's internal apps are functional. Pre-release versions of iOS apps like Google Maps, Hangouts, Gmail, and more stopped working today, along with employee transportation and cafe apps.

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Google, like Facebook, was using its Enterprise Certificate designed for internal employee apps to distribute an iOS app called "Screenwise Meter" to customers.

Screenwise Meter was an app designed to collect information on internet usage, including details on how long a person spends on a site to the apps that are downloaded on a device. Apple does not allow data collecting apps like Screenwise Meter on the App Store, so Google asked customers to download it using an Enterprise Certificate.

By having customers install Screenwise Meter this way, Google was able to bypass Apple's ‌App Store‌ rules. Google was more forthcoming about its data collection policies than Facebook, but it still clearly violated the Enterprise Certificate Program, which only allows these certificates to be used for internal apps for employees.

Facebook was doing the same thing as Google with its "Facebook Research" app, and has also since lost access to its Enterprise Certificate, disabling all of the internal Facebook iOS apps and reportedly causing chaos within the company.

Both Google and Facebook have disabled the apps that took advantage of Apple's Enterprise Certificate program, but that did not stop Apple from revoking their Enterprise Certificates entirely.

Facebook yesterday said that it was working with Apple to reinstate the certificate, and Google is also likely in discussions with the Cupertino company to solve the issue.

Given the size of Google and Facebook and the importance of the Google and Facebook apps, Apple is likely to restore the certificates, but reinstated use may come with much more oversight.

Update: In a statement to Bloomberg, Google said it is working with Apple to resolve the issue. "We're working with Apple to fix a temporary disruption to some of our corporate iOS apps, which we expect will be resolved soon."

Update 2: In a statement to TechCrunch, Apple says it is working with Google to fix the certificate issue. "We are working together with Google to help them reinstate their enterprise certificates very quickly."

Update 3: Apple has restored Google’s Enterprise Certificate so its internal apps now function again, TechCrunch confirmed with a source after a Bloomberg journalist reported the development. A Google spokesperson said they "can confirm that our internal corporate apps have been restored."

Tag: Google

A questionable and unconfirmed rumor from Israeli site The Verifier suggests that Apple's iOS 13 update, expected to be previewed this summer at the Worldwide Developers Conference, will drop support for a number of iPhones and iPads.

The site says iOS 13 will be unavailable on the iPhone 5s, iPhone SE, ‌iPhone‌ 6, ‌iPhone‌ 6 Plus, ‌iPhone‌ 6s, and ‌iPhone‌ 6s Plus, all devices that are compatible with iOS 12.

iPhone 5s
As for iPads, The Verifier believes Apple will drop support for the iPad mini 2, ‌iPad mini‌ 3, iPad Air, ‌iPad Air‌ 2, and possibly the ‌iPad mini‌ 4. The sixth-generation iPod touch is listed as a device that will also be incompatible with iOS 13.

If this rumor is true, and we don't know that it is because The Verifier did not provide details on where the information is from or how it was obtained, it would see Apple dropping support for three generations of iPhones at one time, a move that seems somewhat unlikely.

Apple aims to provide software updates for its iOS devices for as long as possible. Both iOS 12 and iOS 11 offered support for the ‌iPhone‌ 5s and newer, the ‌iPad mini‌ 2 and newer, and the ‌iPad Air‌ and newer. At the time iOS 12 launched, some of those devices were five years old.

Dropping support for everything up to the ‌iPhone‌ 7 would leave iOS 13 compatible only with iOS devices from 2016 or later. Two of those devices, the ‌iPad mini‌ 4 and the sixth-generation iPod touch, are current-generation devices, though they may not be by the time iOS 13 launches as updates for both are in the works.

To cast further doubt on the site's claims, it lists the ‌iPhone‌ 6s as a device that won't support iOS 13 without naming the fifth-generation iPad. Both the fifth-generation ‌iPad‌ and the ‌iPhone‌ 6s use the A9 chip.

The Verifier claims that in addition to dropping support for iOS 13 on a wide swath of devices, Apple will also restrict some iOS 13 features to newer models to "make as many users upgrade to the latest models of iPhones." While it's true there are sometimes iOS features limited to newer devices because of hardware limitations, Apple has a long history of supporting older devices for years after launch.

The Verifier has previously provided semi-accurate info on Apple's plans. In 2017, for example, the site said Apple would bring Group FaceTime to iOS 11. We did get Group ‌FaceTime‌, but not until iOS 12.1 in 2018.

Update: The Verifier has updated the original article to list the lack of iOS 13 support for the ‌iPhone SE‌ and ‌iPhone‌ 6s as "questionable" rather than concrete.

Related Forum: iOS 13

Shortly after the 11 and 12.9-inch iPad Pro models were released, some MacRumors readers began complaining of noticeable bends in their tablets, with some of the bends appearing to be worse than others.

The issue received little attention until The Verge published an article on the ‌iPad Pro‌ with word from an Apple spokesperson suggesting that the bending was a side effect of the manufacturing process and not, in fact, a defect.

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Image of slightly bent ‌iPad Pro‌ via the MacRumors forums

Apple device bending raises major red flags with customers after the "Bendgate" issue that affected the iPhone 6 Plus, with those devices bending due to structural problems that were later solved, so ‌iPad Pro‌ owners were rightly confused and outraged over Apple's response.

At the time, Apple's response suggested that customers would not be able to get replacements for some of the seriously bent iPads that had popped up in photos.

Apple's VP of hardware engineering Dan Riccio sent out emails to a few concerned ‌iPad Pro‌ owners, and a MacRumors reader shared one of them. Riccio said that the ‌iPad Pro‌ meets or exceeds Apple's quality and precision standards and that its level of flatness would not shift during the lifetime of the product. He also said that the small variations would not affect the function of the device.

bentipadpro

An bend in an ‌iPad Pro‌ taken right out of the box, via the MacRumors forums

Riccio's email did not mollify customers, and Apple was silent on the issue for several more weeks until publishing a support document that offered further explanation.

Apple says that while the ‌iPad Pro‌ is manufactured to allow for only 400 microns of variation along a single edge of the device, the flat design can make subtle shifts in straightness more apparent.

400 microns is less than the thickness of four sheets of paper, and some of the bends that we've seen have been more severe than this. Customers with iPads that are more bent than Apple describes should contact Apple for help.

iPad Pro bend coverage

Which models are affected?

Bending issues appear to affect 11 and 12.9-inch ‌iPad Pro‌ models, both Wi-Fi only and LTE. Apple has suggested the bending may be more common and more noticeable in the cellular models.

Not all 2018 ‌iPad Pro‌ models have noticeable bends.

How do I know if my iPad has a bend problem?

Bending can be detected by placing an ‌iPad Pro‌ on a flat surface or by holding it up and looking at the side of it. Most of the bends that we've seen have been easily detectable using one of these two methods.

The bending that has been described by Apple will be visible right when the ‌iPad Pro‌ comes out of the box because it's due to a manufacturing issue.

If your ‌iPad Pro‌ has a severe bend or a bend that appears after a few weeks or months, it is not likely impacted by the bending issue in this guide and may have suffered from damage.

bentipadpro

A bent 2018 ‌iPad Pro‌, via the MacRumors forums. This bend is more severe than Apple describes and may not be caused by the same issue

What does Apple have to say about the issue?

Apple commented on the ‌iPad Pro‌ bending issue through a support document and has confirmed that it can be normal to see slight bends in the new ‌iPad Pro‌ models due to their straighter, flatter edges.

Bends can be more visible on the cellular ‌iPad Pro‌ models, which feature small vertical bands or splits in the side of the iPad inserted via a high-temperature process where plastic is injected into precisely milled channels to serve as a cellular antenna.

Apple's manufacturing techniques and rigorous inspection process allow for no more than 400 microns of deviation across the length of any side, which is less than the thickness of four sheets of paper. Apple says this is actually a tighter specification than previous-generation iPads, and that the flatness variation is imperceptible during normal use.

We've seen iPads that appear to have more severe bends. Apple says that if an ‌iPad Pro‌ does not meet the specifications listed in the support document, that Apple's support staff should be contacted.

Is the bend going to get worse?

Apple says that the small deviations in the flatness of the ‌iPad Pro‌ are due to the manufacturing process and the bends will not get worse over time or affect the strength of the enclosure.

All tablets are going to bend if you try hard enough, though, so the ‌iPad Pro‌ still needs to be treated carefully, especially as it's Apple's thinnest ‌iPad‌ ever at 6.1mm.

If you have an ‌iPad Pro‌ model that has a slight bend, it's not going to get worse during the course of normal usage, according to Apple.

What do I do if my iPad Pro is bent?

If the bend in your ‌iPad Pro‌ appears to be so slight that it's less than four sheets of paper worth of deviation, Apple does not consider it a manufacturing defect and probably wont offer you a replacement.

If the bend is more noticeable than that and does not meet Apple's specifications, you can contact Apple support for help or bring it into an Apple retail store.

All ‌iPad Pro‌ models feature a one-year included warranty, and for more severe defects, a replacement is a possibility. The standard one-year warranty can be extended with AppleCare+, which needs to be purchased alongside the ‌iPad Pro‌ or within 60 days of when you bought your ‌iPad Pro‌.

‌AppleCare‌+ is priced at $129 and offers extended coverage along with accidental damage coverage (deductible required).

All ‌iPad Pro‌ purchases can be returned for a full refund within 14 days, so if you purchase a new ‌iPad Pro‌, it's a good idea to inspect it and then return it to Apple if there is a noticeable bend that's going to bother you.

Apple says these bends do not affect performance, but for a device that is priced starting at $799, many customers will want a perfect looking ‌iPad‌.

If you have a bend, it's generally only noticeable when viewing the ‌iPad‌ from the side on a flat surface and it should not interrupt day to day usage. If it does, contact Apple.

Is it still worth buying the 2018 iPad Pro?

The ‌iPad Pro‌ is a capable, powerful tablet that has a gorgeous display, support for the Apple Pencil 2, and a Smart Keyboard Case, all of which makes it worth considering, even with this bending issue.

Not all ‌iPad Pro‌ models are affected, so it is possible to get one where the manufacturing deviation isn't as noticeable so long as you inspect the tablet right after a purchase and make a swap if necessary.

What's still unclear

Apple says the ‌iPad Pro‌ models that display a slight bend won't worsen over time, but we'll need to wait to see how the ‌iPad Pro‌ ages to see if that's true.

We have seen ‌iPad Pro‌ models that seem to have a more serious bend than described by Apple, so it's not clear if the new 2018 ‌iPad Pro‌ models are more prone to bending issues than prior models.

As with any expensive device, it's best to treat the 2018 ‌iPad Pro‌ models carefully and take steps to avoid situations that might result in bending, such as carrying it in a backpack without padding or sitting on it.

Discuss this issue

Over on the MacRumors forums, our readers who have run into the bending issue have been sharing their experiences with replacements, Apple support, and more, so that thread is well worth checking out if you've purchased a new ‌iPad Pro‌ model with a bend in it.

One Drop, a company known for its iPhone-connected One Drop Blood Glucose Monitor, today announced the launch of a new Personal Diabetes Assistant and integration with the Health Records feature on iPhone.

The One Drop Personal Diabetes Assistant is designed to encourage One Drop users to better adhere to medication times, eating plans, and blood glucose monitoring.

onedropassistant
Users can get regular reminders for blood glucose checks, medication doses, meals, physical activities, weigh-ins, and blood pressure measurements, with the app providing a daily personalized schedule based on each person's needs and a progress chart towards health goals.

With the Health Records integration, One Drop users at participating healthcare institutions are able to access medical records in the Health app alongside their One Drop info for a better overview of total health.

One Drop users who are subscribed to the company's One Drop Experts service can share electronic medical records with their personal diabetes coach, giving coaches access to vitals, labs, and medication history for better diabetes management recommendations.

For those unfamiliar with One Drop, the company makes an affordable Bluetooth-connected blood glucose monitoring device, a lancing device, and a subscription service for lancets and glucose strips. Apple offers the One Drop Blood Glucose Monitoring Kit online for $70.

Apple's upcoming fix for the FaceTime eavesdropping bug that was discovered on Monday will come in the form of an iOS 12.1.4 update, according to MacRumors analytics data.

We began seeing a handful of visits from devices running an iOS 12.1.4 update on January 29, the day after the bug was widely publicized and spread across the internet.

ios1214analytics
Apple on Monday said that a software fix for the issue would come "later this week," but now that it's Thursday, there's not a lot of time left. Apple could still release the update later today, but if not, Friday morning is the likely target launch date.

The FaceTime eavesdropping bug allowed iPhone users to exploit a privacy-invading Group ‌FaceTime‌ flaw that let one person connect to another person and hear conversations (and see video, in some cases) without the other person ever having accepted the call.

The ‌FaceTime‌ bug in action

Apple has put a stop to the ‌FaceTime‌ bug by disabling Group ‌FaceTime‌ server side, leaving the feature unavailable, but questions remain about how long the bug was accessible and how long Apple knew about it before attempting a fix.

The mother of the teenager who originally discovered the bug shared convincing evidence that she contacted the Cupertino company as early as January 20. She did not receive a response from Apple despite sending emails and a video.

It's not clear, therefore, when the right team at Apple learned of the bug and when work on a fix was started. We did not see signs of iOS 12.1.4 in our analytics data prior to January 29, but it's possible Apple was working on a fix earlier than that.

The multi-day wait for an official solution to perhaps one of the worst Apple-related privacy bugs we've seen, however, does suggest that development on iOS 12.1.4 did not start too far ahead of when the bug went public.

Related Forum: iOS 12