MacRumors

Due to advanced security features of the Apple T2 chip, iMac Pro and 2018 MacBook Pro models must pass Apple diagnostics for certain repairs to be completed, according to an internal document from Apple obtained by MacRumors.

For the 2018 MacBook Pro, the requirement applies to repairs involving the display, logic board, Touch ID, and top case, which includes the keyboard, battery, trackpad, and speakers, according to the document. For the iMac Pro, the requirement only applies to logic board and flash storage repairs.

If any of these parts are repaired in an iMac Pro or 2018 MacBook Pro, and the Apple diagnostics are not run, this will result in an inoperative system and an incomplete repair, according to Apple's directive to service providers.

Apple's diagnostic suite is limited to internal use by Apple Stores and Apple Authorized Service Providers, as part of what is called the Apple Service Toolkit. As a result, independent repair shops without Apple certification may be unable to repair certain parts on the iMac Pro and 2018 MacBook Pro.

Moreover, when the iMac Pro and 2018 MacBook Pro are eventually classified as vintage products, meaning they are no longer eligible for hardware service from Apple, repairs through alternative channels might not be possible.

MacRumors has reached out to Apple for comment.

This requirement is a result of the T2 chip, which integrates several previously separate components, including the system management controller, image signal processor, audio controller, and SSD controller. It also features a Secure Enclave coprocessor for secure boot, encrypted storage, and authenticating Touch ID.

To initiate a Mac repair, visit the Get Support page on Apple.com.

Update: Despite the specific wording of Apple's document, which says failure to run Apple diagnostics after certain parts are replaced in T2-equipped Macs "will result in an inoperative system," the repair experts at iFixit swapped out the display and logic board on a 2018 MacBook Pro, and it remained operational without passing diagnostics.

iFixit is not an Apple Authorized Service Provider, so at this time, it appears that independent repair shops should be able to repair the iMac Pro and 2018 MacBook Pro without issue. It's unclear why Apple's document suggests otherwise.

Bloomberg Businessweek today reports that around three years ago, the Chinese military began inserting microchips on Supermicro server motherboards while they were being manufactured in China, providing the Chinese government with a stealth doorway into any network that used the tampered hardware.

The report cites an official who said investigators found the attack eventually affected nearly 30 companies, including Apple and Amazon, along with a major bank and government contractors in the United States.

The microchip was placed on the motherboards in a way that allowed it to inject its own code or alter the order of the instructions the CPU was meant to follow, according to the report. One government official said China's goal was "long-term access to high-value corporate secrets and sensitive government networks."

No consumer data is known to have been stolen, according to the report, but the extent of the attack appears to be unclear.

Apple was a longtime Supermicro customer, with plans to order more than 30,000 of its server motherboards in two years for its global network of data centers, which power services like the App Store and Siri.

Documents seen by Businessweek show that in 2014, Apple planned to order more than 6,000 Supermicro servers for installation in 17 locations, including Amsterdam, Chicago, Hong Kong, Los Angeles, New York, San Jose, Singapore, and Tokyo, plus 4,000 servers for its existing North Carolina and Oregon data centers. Those orders were supposed to double, to 20,000, by 2015.

The report claims Apple had around 7,000 of the motherboards in its data centers when its security team came across the microchips.

Apple reportedly discovered the suspicious chips on the motherboards around May 2015, after detecting odd network activity and firmware problems. Two senior Apple insiders were cited as saying the company reported the incident to the FBI, but kept details about what it had detected tightly held.

The insiders cited in the report said in the summer of 2015, a few weeks after Apple identified the malicious chips, the company started removing all Supermicro servers from its data centers. Every one of the 7,000 or so Supermicro servers was replaced in a matter of weeks, according to one of the insiders.

In a strongly-worded statement, Apple denied Bloomberg Businessweek's report:

Over the course of the past year, Bloomberg has contacted us multiple times with claims, sometimes vague and sometimes elaborate, of an alleged security incident at Apple. Each time, we have conducted rigorous internal investigations based on their inquiries and each time we have found absolutely no evidence to support any of them. We have repeatedly and consistently offered factual responses, on the record, refuting virtually every aspect of Bloomberg's story relating to Apple.

On this we can be very clear: Apple has never found malicious chips, "hardware manipulations" or vulnerabilities purposely planted in any server. Apple never had any contact with the FBI or any other agency about such an incident. We are not aware of any investigation by the FBI, nor are our contacts in law enforcement.

In response to Bloomberg's latest version of the narrative, we present the following facts: Siri and Topsy never shared servers; Siri has never been deployed on servers sold to us by Super Micro; and Topsy data was limited to approximately 2,000 Super Micro servers, not 7,000. None of those servers has ever been found to hold malicious chips.

As a matter of practice, before servers are put into production at Apple they are inspected for security vulnerabilities and we update all firmware and software with the latest protections. We did not uncover any unusual vulnerabilities in the servers we purchased from Super Micro when we updated the firmware and software according to our standard procedures.

We are deeply disappointed that in their dealings with us, Bloomberg's reporters have not been open to the possibility that they or their sources might be wrong or misinformed. Our best guess is that they are confusing their story with a previously-reported 2016 incident in which we discovered an infected driver on a single Super Micro server in one of our labs. That one-time event was determined to be accidental and not a targeted attack against Apple.

While there has been no claim that customer data was involved, we take these allegations seriously and we want users to know that we do everything possible to safeguard the personal information they entrust to us. We also want them to know that what Bloomberg is reporting about Apple is inaccurate.

Apple has always believed in being transparent about the ways we handle and protect data. If there were ever such an event as Bloomberg News has claimed, we would be forthcoming about it and we would work closely with law enforcement. Apple engineers conduct regular and rigorous security screenings to ensure that our systems are safe. We know that security is an endless race and that's why we constantly fortify our systems against increasingly sophisticated hackers and cybercriminals who want to steal our data.

Amazon also denied the report, while Supermicro said it remains unaware of any such investigation. Chinese officials did not directly address the report, stating that "supply chain safety in cyberspace is an issue of common concern, and China is also a victim."

However, in addition to the three Apple insiders, the report says four of six U.S. officials confirmed that Apple was a victim.

Apple did acknowledge a 2016 incident in which it discovered an infected driver on a single Supermicro server in one of its labs. Apple said that one-time event was determined to be accidental and not a targeted attack.

Early last year, The Information reported that Apple cut ties with Supermicro in 2016 after unearthing a security vulnerability in at least one of its servers, which seems to be the incident that Apple is referring to in its statement. Apple has since moved on to other server suppliers, including ZT Systems and Inspur.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Apple remained the world's most valuable brand this year, according to Interbrand's Best Global Brands Report for 2018. With its position at the #1 spot again, Apple has topped Interbrand's annual rankings for the sixth consecutive year.

Apple's brand value grew by about 15 percent and increased to $214.5 billion, up from $184.1 billion in 2017. Apple beat out Google ($155.5 billion), Amazon ($100.7 billion), Microsoft ($92.7 billion), and Coca-Cola ($66.3 billion), rounding out the top five spots. Apple and Google have remained the #1 and #2 spots for several years, and this year Amazon rose from #5 to #3 on the rankings.

“A decade after the global financial crisis, the brands that are growing fastest are those that intuitively understand their customers and make brave iconic moves that delight and deliver in new ways,” said Charles Trevail, Global Chief Executive Officer of Interbrand.

Because of this, Amazon led the Top Growing Brands category with 56 percent growth, followed by Netflix (45 percent), Gucci (30 percent), Salseforce.com (23 percent), and Louis Vuitton (23 percent). Facebook held the #1 spot as the Top Growing Brand for five years in a row, until this year, as it declined six percent and disappeared from this category.

On the main list of 100 most valuable brands, other companies include Samsung (#6), Facebook (#9), Disney (#14), Philips (#42), Netflix (#66), PayPal (#73), Spotify (#92), and Nintendo (#99).

To determine a brand's cumulative value, Interbrand considers the financial performance of branded products products and services, the role the brand plays in purchase decisions, the brand's competitive strength, its ability to create loyalty, and sustainability for demand and profit into the future.

LG today debuted its next-generation smartphone, the LG V40 ThinQ, equipped with an all glass body and a display notch for housing camera equipment, much like the iPhone XS and XS Max.

We were able to get one of LG's new V40 ThinQ smartphones ahead of their launch, and we've got the first V40 ThinQ vs. iPhone XS Max comparison that highlights the differences between Apple's flagship device and LG's new flagship device.

The LG V40 ThinQ features an all glass body with an aluminum frame, while the iPhone XS Max has an all glass body with a stainless steel frame. Apple has done away with the headphone jack, but the V40 still has one, and instead of a Lightning port, it features a USB-C port.

In the hand, the LG V40 ThinQ feels lighter than the iPhone XS Max, but due to the size, it's still a two-handed device.

The V40 measures in at 6.4 inches with a high-quality HDR OLED display that is as sharp and vibrant as the 6.5-inch HDR OLED display of the iPhone XS Max.

Both devices have a front-facing notch, and while the V40's notch is somewhat less obtrusive, it's also housing lesser equipment. The V40 ThinQ features two front-facing cameras, one with 8 megapixels and the second with 5 megapixels. The cameras enable a fast and efficient facial recognition feature for unlocking the device, but as with most Android implementations, it's not using 3D facial mapping and is less secure.

Because of the weaker facial recognition implementation, LG's new device continues to offer a fingerprint sensor at the back.

The back of the LG V40 ThinQ is outfitted with three horizontal cameras, while the iPhone XS Max uses a dual camera system. In the V40, there's a 12-megapixel wide-angle lens, a 12-megapixel telephoto lens, and a 16-megapixel wide-angle lens.

The three cameras enable a range of useful features like Triple Shot for three photos at once from different angles, a Cine Shot for creating a photo with one part of the image in motion, and slow motion and portrait features similar to what you'll find in the iPhone XS Max.

We think the LG V40 is a solid iPhone XS Max competitor with its light weight and its impressive camera equipment, and in a future video, we'll delve further into the triple-lens camera system as rumors have suggested it's something we might see in next year's iPhones.

What do you think of the new LG V40 ThinQ? Does it measure up to the iPhone XS Max? Let us know in the comments.

Apple is looking into reports that some customers are experiencing LTE connectivity issues with the newly released iPhone XS and iPhone XS Max.

According to one iPhone XS Max owner, Apple is conducting an outreach program with some customers who have a new device that is experiencing LTE problems.

Apple has asked him to install a baseband logger to track his cellular connection, presumably to figure out if there are any serious issues that need to be resolved. We've heard similar reports from MacRumors readers who have been asked to provide device logs to engineers when troubleshooting the issue.

iPhone XS and XS Max owners began complaining about LTE connectivity and signal problems shortly after the two devices launched on September 17. Many users have discovered noticeable differences in cellular reception between iPhone XS models and older iPhones like the iPhone 8 and the iPhone X.

Affected users have noticed fewer bars and poorer signal on iPhone XS and XS Max compared to older devices, but it doesn't appear to be a universal problem. While some people have complained of weak connectivity and slow speeds, others have noticed LTE improvements, which confuses the issue.

Many of the early complaints came from Verizon users, suggesting there are perhaps carrier firmware issues that need to be resolved, but it's unclear if carrier firmware is the full extent of the problem.

In the most recent iOS 12.1 beta, Apple updated the modem firmware in the iPhone to version 1.01.20-1, up from 1.01.12 in iOS 12.1 beta 1. On the Verizon network, the iOS 12.1 update also introduces new 33.5.6 carrier firmware.

Modem firmware updates are a routine part of major .1 iOS releases, so it's not yet clear if the new firmware specifically addresses issues that customers have been experiencing with LTE connectivity.

Early reports on the MacRumors forums have, however, suggested that iOS 12.1 does indeed bring some improvements. MacRumors archer75, for example, says the update has doubled his LTE speeds. Other users, though, have said the update does not address LTE problems.

Regardless of whether a fix has been bundled into the iOS 12.1 update, Apple is taking reports of LTE problems seriously and investigating what might be going on, so should this be a software-related issue, a resolution is likely in the works.

The Wi-Fi Alliance, dedicated to developing new wireless networking standards, is planning to make Wi-Fi naming simpler with the upcoming launch of the newest Wi-Fi standard, 802.11ax.

802.11ax will be known as "Wi-Fi 6," making it easier for Wi-Fi users to understand the difference between 802.11ax, 802.11ac, and 802.11n.

With the launch of Wi-Fi 6, 802.11ac will be known as "Wi-Fi 5," while 802.11n will be known as "Wi-Fi 4."

"For nearly two decades, Wi-Fi users have had to sort through technical naming conventions to determine if their devices support the latest Wi-Fi," said Edgar Figueroa, president and CEO of Wi-Fi Alliance. "Wi-Fi Alliance is excited to introduce Wi-Fi 6, and present a new naming scheme to help industry and Wi-Fi users easily understand the Wi-Fi generation supported by their device or connection."

Wi-Fi 6 will introduce higher data rates, increased capacity, better performance in dense environments like concerts and sporting events, and improved power efficiency so Wi-Fi won't eat up as much battery on future devices.

In 802.11ax tests, speeds of up to 4.8Gbit/s over the 5GHz band have been reached. In demonstrations at CES, speeds maxed out at 11Gbit/s.

The new capabilities being introduced are outlined below, as specified by the Wi-Fi Alliance.

• Uplink and downlink orthogonal frequency division multiple access (OFDMA) increases efficiency and lowers latency for high demand environments
• 1024 quadrature amplitude modulation mode (1024-QAM) enables peak gigabit speeds for emerging, bandwidth-intensive use cases
• Improved medium access control (MAC) control signaling increases throughput and capacity while reducing latency
• Increased symbol durations make outdoor network operations more robust

Wi-Fi 6 is expected to provide performance improvements to smart home setups with multiple Internet of Things devices, as well as businesses and those running large-scale deployments. The Wi-Fi 6 standard is expected to be finalized next year.

Apple CEO Tim Cook will be the keynote speaker at the 2018 International Conference of Data Protection and Privacy Commissioners, the European Data Protection Supervisor announced today.

Cook will give the keynote speech at "Debating Ethics: Dignity and Respect in Data Driven Life," a public session of the conference set to take place on Wednesday, October 24.

"We are delighted that Tim has agreed to speak at the International Conference of Data Protection and Privacy Commissioners. Tim has been a strong voice in the debate around privacy, as the leader of a company which has taken a clear privacy position, we look forward to hearing his perspective. He joins an already superb line up of keynote speakers and panellists who want to be part of a discussion about technology serving humankind."

The session Cook is headlining is meant to start a global discussion on "right and wrong in the development and use of digital technology."

As TechCrunch points out, Cook's attendance at the conference comes as U.S. lawmakers are considering online data protection rules similar to the General Data Protection Regulation (GDPR) Europe implemented earlier this year.

Apple is a major advocate for privacy and the tech company that is the most invested in protecting consumer data. Cook and other Apple executives speak often on the importance of consumer data privacy.

In a June interview, for example, Cook said that privacy "from an American point of view" is one of the "key civil liberties" defining what it means to be American. He also often points out that Apple's customers are not its product.

"We could make a ton of money if we monetized our customers," Cook said in March. "If our customers were our product. We've elected not to do that. We're not going to traffic in your personal life."

Just yesterday, Cook spoke passionately about privacy and the need for government privacy protections in a VICE News Tonight interview.

I see privacy as one of the most important issues of the 21st century. We're at a stage now where more information is available about you online and on your phone than is in your house. Chances are, your phone knows what you've been browsing, knows your friends, knows your relationships, has all of your photos.

I mean, just think about this and the magnitude of information. We take that seriously. I'm not a pro regulation kind of person, I believe in a free market deeply when the free market doesn't produce a result that's great for society, you have to ask yourself what do we need to do? And I think some level of government is important to come out of it at this time.

Cook went on to explain that there's a need to work with Congress to make sure that tech companies are doing their jobs of helping regulators come up to speed on what's possible in terms of the data being collected and how it's being used.

Apple just recently sent longtime employee and Vice President of Software Technology Bud Tribble to a Senate Commerce Committee to offer support for federal privacy regulations, where he explained Apple's approach to privacy and the company's effort to minimize the amount of data collected.

To Apple, privacy means much more than having the right not to share your personal information. Privacy is about putting the user in control when it comes that information. That means that users can decide whether to share personal information and with whom. It means that they understand how that information will be used. Ultimately, privacy is about living in a world where you can trust that your decisions about how your personal information is shared and used are being respected. We believe that privacy is a fundamental human right, which should be supported by both social norms and the law.

Cook is likely to share many of the same sentiments again at the data protection conference he's attending later this month.

Other "Debating Ethics" panel attendees will include World Wide Web inventor Sir Tim Berners-Lee, philosopher Anita Allen, former chief justice of India Jagdish Singh, HKUST AI research director Pascale Fung, and computer philosophy writer Jaron Lanier.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.