MacRumors

Mophie today announced two new multi-device wireless charging mats and two car chargers, all of which are now available on Apple.com and the Mophie website.

mophie new mats
The first product is the Dual Wireless Charging Pad ($79.95, above right), which can charge compatible iPhones and AirPods simultaneously. The accessory also includes a USB-A port to charge a third device through a wired connection.

Mophie has also launched the 3-in-1 Wireless Charging Pad ($139.95, above left), which charges an iPhone, AirPods, and Apple Watch in one place. The accessory features a perch for Apple Watch and recessed cavity for AirPods.


The two car chargers include the USB-C Car Charger ($24.95), with a single USB-C port and high-speed 18W power delivery output, as well as the Dual USB Car Charger ($29.95). This device has one USB-C 18W port and one USB-A 12W port.

Head to Mophie's website to check out each new product. The company confirmed that it will begin selling the new wireless charging mats and car chargers in select Apple stores beginning next week.

Note: MacRumors is an affiliate partner with Mophie. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.

Tag: Mophie

Last year, Apple announced plans to rebuild its Maps app with its own first-party data. The overall look and feel of Apple Maps is similar, but zooming and panning reveals more details like grass, trees, sports fields, and parking lots. Apple is also focused on making search results more relevant.

apple maps texas
The improvements first rolled out in Northern California in July 2018, followed by Hawaii and Southern California in November 2018, and Arizona, New Mexico, and the Las Vegas metropolitan area in April 2019.

Now, the updated data is available across Texas, Louisiana, and the southern half of Mississippi, as Apple continues its pattern of rolling out the updated maps in adjacent continental U.S. states. Zooming into these regions displays more details and greenery in ‌Apple Maps‌ across the iPhone, iPad, and Mac.

At WWDC 2019, Apple said the updated maps will roll out to the entire United States by the end of the year, followed by additional countries in 2020.

(Thanks, Trevor K. and Chet C.!)

Apple has begun selling an updated version of its USB-C Digital AV Multiport Adapter, offering HDMI 2.0 support, HDR output, and more.

MUF82 usb c multiport adapter
The new Multiport Adapter lets users connect a USB-C-enabled Mac or iPad Pro to a HDMI display, while also connecting a standard USB device and a USB-C charging cable.

The old version of the adapter only supported HDMI 1.4b, but this new model supports HDMI 2.0 at 60Hz and resolutions up to 3,840 x 2,160 pixels when connected to a 2017 or later 15-inch MacBook Pro, 2017 or later iMac, ‌iMac‌ Pro or ‌iPad Pro‌. Resolutions of 1080p at 60Hz and 3,840 x 2,160 pixels at 30Hz are also supported.

To connect at these resolutions and refresh rates, Apple says devices need to be running macOS Mojave 10.14.6 or later or iOS 12.4 or later.

Apart from HDMI 2.0, the new dongle includes a USB-A port offering USB3 transfer speeds up to 5Gbps, and a USB-C port that's capable of transferring power from a wall charger or battery pack. In addition, the adapter brings Dolby Vision and HDR10 support when connected to a compatible playback device and display, TV, or projector.

The updated USB-C Digital AV Multiport Adapter keeps its $69 price tag, and Apple is quoting a delivery arrival time of August 12 or 13 for online orders placed today. Apple retail stores are due to receive stock on August 13.

Apple has published a support document explaining the differences between the new version of its Multiport Adapter (model number A2119) and the old one (A1621).

Apple Books, Apple Music, Apple TV, Beats 1, and Radio are experiencing outages at the current time according to Apple's System Status page. Reports on Twitter also suggest iTunes is experiencing issues.

There have been multiple complaints on Twitter about movies being interrupted mid-play along with issues accessing ‌Apple Music‌. Apple's site says the services have been down since 6:11 p.m. Pacific Time.

applemusictvoutage
Apple says that Apple Books users may experience intermittent issues, while ‌Apple Music‌ and ‌Apple TV‌ users are experiencing service problems.

Apple is investigating the issue, though it's not clear when the services will come back up. Most outages are brief. We'll update this post when the problem has been resolved.

Update: According to Apple's System Status page, the services are now working again.

Apple CEO Tim took today met with Coast Guard Admiral Karl Schultz, according to a photo that Schultz shared today on Twitter.

Schultz said that he and Cook shared "ideas, perspectives, and experiences" though there was no specific detail on what the two discussed during the meeting.

cookandschultz
"Our industries are different, but our purpose is similar - do the best for our people, provide the highest level of service possible, and make a positive impact in the world," wrote Schultz.

As 9to5Mac points out, Apple has teamed up with the Coast Guard in the past. Following 2017's Hurricane Harvey, the Coast Guard used helicopters equipped with iPads to coordinate search and rescue teams.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

During the Black Hat USA conference in Las Vegas, researchers demonstrated a Face ID bypass method that used glasses and tape to unlock and infiltrate the iPhone of an "unconscious" victim.

According to a report from Threatpost (via iMore), researchers from Tencent aimed to fool the "liveness" detection feature in biometrics, which is meant to distinguish "real" from "fake" features on people.

faceidbypass
Liveness detection, said the researchers, detects background noise and response distortion or focus blur, allowing it to make sure that a face is a real face and not a mask. This liveness detection is used by ‌Face ID‌, and Apple even has an "Attention Aware" feature that makes sure your ‌iPhone‌ doesn't unlock unless you're looking at it.

To trick ‌Face ID‌, the researchers created prototype glasses with black tape on the lenses and white tape inside the black tape to emulate the look of an eye. When putting the glasses over a sleeping victim's face, they were able to access his ‌iPhone‌ and send themselves money through a mobile payment app.

This method worked because the researchers found that liveness detection works differently with glasses and essentially doesn't extract 3D information from the eye area when glasses are worn.

They discovered that the abstraction of the eye for liveness detection renders a black area (the eye) with a white point on it (the iris). And, they discovered that if a user is wearing glasses, the way that liveness detection scans the eyes changes.

"After our research we found weak points in FaceID... it allows users to unlock while wearing glasses... if you are wearing glasses, it won't extract 3D information from the eye area when it recognizes the glasses."

An attacker attempting to use this method in the real world would need a victim that's sleeping or unconscious, access to that victim's ‌iPhone‌, and then glasses would need to be placed over the eyes without waking the person up. It's worth noting that this isn't a situation most people are likely to run into, and there's also no secondary research on this alleged method this time.

To mitigate the eye detection loophole in the future, researchers suggested biometrics manufacturers add identity authentication for native cameras and "increase the weight of video and audio synthesis detection."

Apple has designed ‌Face ID‌ with easy access disabling measures for situations where a person might be coerced or forced into unlocking an ‌iPhone‌ with facial recognition. Pressing on the sleep/wake button of a Face ID-enabled ‌iPhone‌ five times in rapid succession brings up an emergency SOS screen that automatically disables ‌Face ID‌ and requires a passcode to be entered before ‌Face ID‌ works again. Pressing and holding the side/top button and a volume button also works on the ‌iPhone‌ and the iPad Pro.

Apple is introducing an expanded bug bounty program that covers macOS, tvOS, watchOS, and iCloud as well as iOS devices, Apple's head of security engineering Ivan Krstić announced this afternoon at the Black Hat conference in Las Vegas.

Apple introduced its bug bounty program for iOS devices in August of 2016, allowing security researchers who locate bugs in iOS to receive a cash payout for disclosing the vulnerability to Apple. Prior to now, non-iOS devices were not included, a move that has previously been criticized by the security community.

applebugbountypayouts
Apple's lack of a macOS bug bounty program made headlines earlier this year when a German teenager initially refused to hand over details of a major macOS Keychain security flaw because Apple didn't have a payout. While he did ultimately provide the info to Apple, he said that he hoped his refusal would inspire Apple to expand its bug bounty program, which the company has indeed done.

With the launch of the new macOS bug bounty program, Apple is opening its bug bounties up to all researchers later this year and it is increasing the maximum size of the bounty from $200,000 per exploit to $1 million depending on the nature of the security flaw. A zero-click kernel code execution with persistence will earn the maximum amount.

Researchers who discover vulnerabilities in pre-release software before general release can qualify for up to a 50 percent bonus payout on top of the base bug bounty amount.

As reported earlier this week, Apple also plans to provide vetted and trusted security researchers and hackers with "dev" iPhones, aka special iPhones that provide deeper access to the underlying software and operating system that will make it easier for vulnerabilities to be discovered.

appleresearchdeviceprogram
Apple is providing these iPhones as part of its new iOS Security Research Device Program, launching next year. Apple's aim with these new bug bounty efforts is to encourage additional security researchers to disclose vulnerabilities, ultimately leading to more secure devices for consumers.

(Thanks, SecuritySteve!)

Apple's "Apple Music for Artists" dashboard, aimed at musicians, is out of beta and now available for everyone, reports The Verge.

First launched in January 2018, Apple Music for Artists offers up a detailed dashboard with an artist's current number of plays, spins, song purchases, music video views, daily listeners, and album purchases, with built-in tools to provide data dating back to June 2015.

applemusicanalytics
An insights panel highlights milestones like all time number of plays, playlists a song has been added to, purchases of specific songs, and cumulative purchases, while a global map is designed to allow musicians to click on any of the 115 countries where ‌Apple Music‌/iTunes is available to see purchase history.

Data for individual cities is included, such as top songs in each city, with further demographic breakdowns available, and another feature lists all of the Apple-curated playlists where an artist's songs appear.

During the beta testing period, Apple added integration with Shazam, allowing artists to see their Shazam info like the top shazamed cities and countries.

When the ‌Apple Music‌ for Artists feature first launched, Apple invited a few thousand artists to test it out, but now, it's available to all artists that have content on the ‌Apple Music‌ and iTunes platforms.

Along with the web dashboard that displays analytics info, Apple has also released a standalone ‌Apple Music‌ for Artists app on the iPhone, which is designed to let their artists view their stats anywhere.

Apple today released the fifth public betas of iOS 13 and iPadOS to its public beta testing group, one week after seeding the fourth public betas and a day after seeding the sixth developer beta.

Beta testers who have signed up for Apple's beta testing program will receive the iOS 13 beta update over-the-air after installing the proper certificate on an iOS device.

test iOS 13
Those who want to join the beta testing program can sign up on Apple's beta testing website, which gives users access to iOS, macOS, and tvOS betas. Before installing a beta, make sure to create a full encrypted iTunes backup or an iCloud backup.

iOS 13 is a major update to the iOS operating system that runs on the iPhone and the iPad, but this year, iOS 13 and iPadOS, the version of iOS 13 that runs on the ‌iPad‌, are separate downloads as they've been split up.

ipadOS home screen
iPadOS is identical to iOS 13 in almost every way, though there are some iPad-specific features such as new multitasking capabilities. For the most part, the two operating systems share the same features.

iOS 13 introduces a long list of new features. Dark Mode changes the entire look of the operating system, shifting it from light to dark, while an overhauled Photos app makes it easier to relive your memories with new Days, Months, and Years viewing options.

darkmodesettingsmusicphotos
There's a new photo editing interface that makes it easier to edit photos than ever before, plus there are new tools to work with and options to edit the intensity of the built-in filters. You can edit video right in the ‌Photos‌ app for the first time, and on the newest iPhones, there's a new High-Key Mono lighting effect and an option to adjust the intensity of Portrait Lightning effects.

iOS 13 adds a less obtrusive volume HUD, a new Find My app that combines ‌Find My‌ ‌iPhone‌ and ‌Find My‌ Friends and lets you track your devices even with they don't have an LTE or WiFi connection. A Sign In with Apple feature (not yet active) gives you a convenient and data safe way to sign into apps and websites, providing an alternative to Facebook and Google sign in options.

signinwithapple
Maps has a new street-level "Look Around" mode and a Collections feature for making lists of places, Reminders has been entirely overhauled to make it more functional, there's a profile feature in Messages along with new Memoji and Animoji stickers, and Siri has a new voice.

There are a ton of additional new features and changes coming in iOS 13, and for a full rundown of what you can expect, make sure to check out our iOS 13 roundup.

Each new beta brings new features and changes to iOS 13, and the sixth developer beta, which corresponds to the fifth public beta, added a ‌Dark Mode‌ toggle to Control Center, changes to folder transparency, updates to some privacy warnings, new splash screens, and more.

Related Forum: iOS 13

Apple today seeded the fifth beta of an upcoming tvOS 13 update to its public beta testing group, one week after seeding the fourth public beta and shortly after seeding the sixth developer beta of tvOS.

Public beta testers can download the new update by going to the Settings app on the Apple TV and navigating to the Software Updates section under "System." "Get Public Beta Updates" will need to be toggled on, and once it is, the ‌Apple TV‌ will download the beta software.

tvos13
Those who want to beta test the software can sign up to do so on Apple's beta testing website.

tvOS 13 includes a new Home screen that's aimed at making it easier to find new content, with support for autoplaying videos to show off new TV shows, movies, and apps, similar to Netflix.

Multi-user support is new in tvOS 13, letting each member of the family have their own customized ‌Apple TV‌ interface with separate recommendations, music playlists, and Watch Now lists. A new Control Center lets you swap between profiles.

tvOS 13 gets the ‌Apple TV‌ ready for Apple Arcade, Apple's new gaming service that's coming to the ‌Apple TV‌, iOS, iPadOS, and macOS later this year. ‌Apple Arcade‌ will offer unlimited access to more than 100 new and exclusive games, for one subscription fee.

‌Apple Arcade‌ preparations include support for the Xbox Wireless Bluetooth Controller and the PlayStation DualShock 4 Controller, both of which can be connected to an ‌Apple TV‌ over Bluetooth.

Apple is also adding new under-the-sea themed screensavers made in partnership with the BBC Natural History unit, also known for "Blue Planet," and the new software brings support for a picture-in-picture mode that lets you watch TV while doing other things on the ‌Apple TV‌.

For more on what's new in tvOS 13, make sure to check out our tvOS 13 roundup.

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

Apple's HomePod accounted for just 5 percent of the estimated 76 million smart speaker installed base in the United States in the second quarter of 2019, according to new data shared today by Consumer Intelligence Research Partners (CIRP).

Amazon continues to be the number one smart speaker vendor in the U.S., followed by Google. Amazon Echo devices accounted for 70 percent of smart speakers in the United States during the quarter, while Google Home devices accounted for 25 percent.

cirpsmartspeakerjune2019
The smart speaker market has seen strong growth, with the U.S. installed base of 76 million speakers up nine percent from 70 million units in the March 2019 quarter. Growth is also up significantly compared to last June, when there were an estimated 50 million smart speakers in the United States.

"While the biggest growth in the market for smart speakers is in the holiday fourth quarter, Amazon Echo and Google Home continues to grow their installed bases in the past couple of quarters," said Josh Lowitz, Partner and Co-Founder of CIRP. "The market grew by 9% in the second quarter, and more than 50% year over year. Including Apple HomePod, all three major producers have maintained steady shares of the market in the past year. Continued aggressive pricing of the entry-level models seems to continue to encourage new customers to try a smart speaker and existing owners to consider adding more devices to their home.

Most people who own smart speakers have less expensive models like the Echo Dot and the Google Home Mini, with these units accounting for more than 50 percent of smart speakers in the U.S. during the quarter.

cirpsmartspeakerjune20192
Though Apple has dropped the price of the HomePod from $349 to $299, the smart speaker is still significantly more expensive than speaker options from Google and Amazon, which has left Apple struggling to gain a foothold in the market.

Amazon's Echo Dot, for example, is priced at $50, but it is often available at even lower prices during sales and promotions. The same goes for the Google Home Mini, which is also priced at $49.

Rumors have suggested that Apple is considering a more affordable version of the ‌HomePod‌ that could be priced as low as $150, but it's not clear if and when Apple might release such a speaker.

CIRP's data is estimated and is based on a survey of 500 U.S. owners of Amazon Echo, Google Home, and Apple ‌HomePod‌ devices surveyed from July 1 to July 10 who owned one of the devices as of June 30, 2019.

Related Roundup: HomePod
Tag: CIRP
Buyer's Guide: HomePod (Neutral)

Apple's rumored 16-inch MacBook Pro will be released in the third quarter, aka early fall, according to Taiwanese research firm TrendForce.

16 inch MBP Solo
An excerpt from TrendForce's press release on notebook market share:

According to the 3Q outlook for notebook shipments, demand for Chromebooks remains strong thanks to the back-to-school period; at the same time, we see new products hitting shelves, such as Apple's 16-inch MacBook, Dell's products with 16:10 aspect ratio, Asus's dual-screen laptop, as well as various gaming laptops in increasingly hot demand.

The report describes the notebook as a 16-inch MacBook, but this very likely refers to the 16-inch MacBook Pro, as all other reports have indicated.

TrendForce is at least the fifth source to claim that a 16-inch MacBook Pro is coming in the fall, alongside TF International Securities analyst Ming-Chi Kuo, IHS Markit analyst Jeff Lin, DigiTimes, and the Economic Daily News, but reports have been conflicting about a September or October release month.

In the fall, Apple typically unveils new Macs in October. The company has hosted Mac- or iPad-centric media events in October in five of the past seven years, including 2016 and 2018, allowing it to focus on the iPhone, Apple Watch, and sometimes the Apple TV and accessories at its September event.

The 16-inch MacBook Pro will feature an all-new design, including a more reliable scissor mechanism keyboard, according to ‌Ming-Chi Kuo‌. The notebook is also rumored to feature narrower bezels, perhaps allowing the 16-inch display to fit in a notebook with a similar physical size as the current 15-inch model.

Meanwhile, Jeff Lin believes the 16-inch MacBook Pro will feature a 3,072×1,920 resolution and be powered by Intel's 9th-generation Coffee Lake Refresh processors, suggesting the notebook will be configurable with up to an 8-core Core i9 processor in line with the latest 15-inch MacBook Pro.

Last year, Apple hosted its Mac and iPad Pro event on October 30, so we could be two to three months away from the 16-inch MacBook Pro reveal.

Related Roundup: MacBook Pro 14 & 16"
Related Forum: MacBook Pro

Satechi today announced a new 72W USB-C Car Charger and an Apple MFi-Certified USB-C to Lightning cable. The company said that with Power Delivery technology and USB-C, the 72W Car Charger supports quick charging of modern iPhones.

satechi new car charger
This means that you can get about 50 percent of charge on an iPhone 8 or later device in 30 minutes. Satechi's new car charger also has a regular USB-A port, so you can charge two devices at once. The USB-C port delivers fast charging up to 60W and the USB-A port delivers regular charging up to 12W.

You can buy the 72W USB-C Car Charger in Silver or Space Gray for $29.99, and the USB-C to Lightning Cable for $24.99. The cable features a length of six feet and a braided nylon construction to avoid tangles.

Note: MacRumors is an affiliate partner with Satechi. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.

Tag: Satechi

Samsung has spent years releasing ads that mock Apple's decision to remove the 3.5mm headphone jack from the iPhone, a move that began with the ‌iPhone‌ 7 in 2016. Now that Samsung has removed the headphone jack from the Galaxy A8 and Galaxy Note 10, the company has quietly deleted these mocking ads from some of its YouTube channels.

samsung donles

From Samsung's ad "Growing Up"

As discovered by Business Insider, the commercial "Growing Up" has now been removed from the main Samsung YouTube channel and the Samsung Mobile USA channel. The ad was released by Samsung in November 2017 as push back against the ‌iPhone‌ X and to promote the Galaxy Note 8, and similar anti-dongle ads released in 2018 have also disappeared this year. This can be seen in the dead links on our article for the "Ingenious" ads from July 2018.

The original "Growing Up" ad is still available on the Samsung Malaysia channel, however, and can be seen below. The ad depicts the life of a young man who finally decides to switch from Apple to Samsung, with one of the main points of contention being the lack of a 3.5mm headphone jack.


Samsung has historically used a mocking strategy when it comes to advertising its own products, taking to pointing out the downsides of its competition in an effort to sell Galaxy smartphones. The company has also made fun of iPhones for their speed, Apple's Genius Bar, the Apple Pencil, and much more.

Samsung just announced the Note 10 and Note 10+ yesterday, including an AMOLED Cinematic Infinity Display (the Galaxy Note 10+ features the largest display yet in a Note device). The Cinematic Infinity Displays are nearly bezel free and include a small chin at the bottom and a single hole punch camera cutout. There is also an ultrasonic fingerprint sensor, face recognition, and -- of course -- no headphone jack.

Tag: Samsung

Amazon is discounting the 2018 9.7-inch iPad this week by as much as $100, offering the discount on both the 32 GB and 128 GB Wi-Fi models.

9Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.

Every color is available in the sale (Space Gray, Silver, and Gold), with the exception of the 128 GB Space Gray model. The sale is focused on Wi-Fi models and doesn't include any cellular versions of the 2018 iPad.

9.7-inch iPad (2018)

Apple updated the iPad in March 2018 with an A10 processor, 8-megapixel rear camera, Touch ID, and support for the Apple Pencil. This is Apple's entry-level iPad, sitting below the iPad mini 5, iPad Air, and iPad Pro in terms of price.

Head to our full Deals Roundup to stay up to date with all of the latest Apple-related sales and bargains going on this week.

Related Roundup: Apple Deals

Apple this week disclosed that 88 percent of active iPhone, iPad, and iPod touch devices are running iOS 12, as measured by the App Store on August 6, 2019. iOS 12 adoption continues to outpace iOS 11, which was installed on 85 percent of active devices as of September 3, 2018, according to Apple.

ios 12 adoption august 2019
The updated stats, highlighted by Rene Ritchie, also reveal that seven percent of active devices continue to run iOS 11, with five percent using an earlier version. This includes older devices that are incompatible with the latest iOS versions.

iOS 12 outpacing iOS 11 in adoption is not much of a surprise, as iOS 11 was plagued by several problems last year, including at least three bugs that could crash the entire system, a HomeKit vulnerability, an iPhone camera autofocus issue, autocorrect bugs, the iPhone X glitching in cold weather, and more.

The high-profile iPhone performance management controversy also likely had an adverse impact on iOS 11 upgrade rates.

In January 2018, multiple reports claimed that Apple delayed several new features planned for iOS 12 to focus on performance, stability, and bug fixes, and the software update has indeed proven to be much more reliable.

Looking ahead, Apple is now in the latter stages of beta testing iOS 13, which will be publicly released in September.

Related Forum: iOS 12

Augmented reality walking directions in Google Maps got a step closer today with news that a beta version of the AR feature will be rolling out to users of the app over the next couple of weeks (via TechCrunch).

Google Maps Live View AR feature
Google revealed AR walking directions earlier this year, when it launched an early alpha mode for Google Pixel owners and users of Google Maps Local Guides, but now it's making the feature available for all Google Maps users with ARKit-compatible devices (iPhone 6s and later, all models of iPad Pro, and 5th and 6th generation iPads).

The AR directions include large arrows and street markers overlaid on the real world. These can be viewed by tapping a nearby location on the map, tapping the Directions button, and then tapping Walking, which should make the "Live View" option appear near the bottom of the screen.

According to Google, the Live View feature isn't meant to be used with your ‌iPhone‌ held up in front of you as you walk – rather, its designed to provide a quick and simple way of orienting yourself if you enter unfamiliar territory.

Google Maps can be downloaded from the App Store for free. [Direct Link]

Apple has activated a "dormant software lock" on its latest iPhones to discourage battery replacements that aren't undertaken by Apple, according to iFixit.

The teardown group has discovered that an iPhone XS, ‌iPhone‌ XR, or ‌iPhone‌ XS Max that has had its battery swapped by anyone other than Apple or an Apple authorized service provider will now display a message saying their battery needs servicing.

iphone battery service thirs party repair message e1565262219785

If you replace the battery in the newest iPhones, a message indicating you need to service your battery appears in Settings > Battery, next to Battery Health. The "Service" message is normally an indication that the battery is degraded and needs to be replaced. The message still shows up when you put in a brand new battery, however. Here's the bigger problem: our lab tests confirmed that even when you swap in a genuine Apple battery, the phone will still display the "Service" message.

[...]

Put simply, Apple is locking batteries to their iPhones at the factory, so whenever you replace the battery yourself—even if you're using a genuine Apple battery from another iPhone—it will still give you the “Service” message. The only way around this is—you guessed it—paying Apple money to replace your iPhone battery for you.

The message appears in both iOS 12 and iOS 13 beta, and prevents the user from accessing the Battery Health features. Instead they see an "Important Battery Message" which reads: "Unable to verify this ‌iPhone‌ has a genuine Apple battery. Health information not available for this battery."

iFixit notes that the message doesn't appear to affect the functionality of the battery, but makes it harder to know when a replacement battery installed by a third-party needs to be replaced.

YouTube channel The Art of Repair has discovered the source of the message to be a Texas Instruments microcontroller installed on the battery itself, which authenticates the battery as an Apple one and provides the ‌iPhone‌ with information about battery capacity and temperature.

Apple and other authorized service providers likely use Apple's own RepairCal diagnostics software to reset the "Service" status when it undertakes an ‌iPhone‌ battery replacement – an in-house procedure that's obviously not available to a third-party.

iFixit says the message appears designed to deter battery replacements using third-party repair kits, like the one sold by iFixit, and to discourage customers from getting a third-party repair shop to swap out their ‌iPhone‌ battery.

Apple would probably argue it is doing it out of safety concerns surrounding the replacement of swollen or damaged batteries. Nonetheless, it places further restrictions on the options available to ‌iPhone‌ users looking to get their battery replaced by anyone except Apple.


The practice harks back to a more damaging third-party ‌iPhone‌ repair controversy: Error 53, widely publicized in 2016, caused some ‌iPhone‌ 6 users who had the Home buttons on their iPhones fixed by a non-Apple technician using non-original parts to see their iPhones bricked following a software update.

When the error code first surfaced, Apple said that error 53 was a protective security feature meant to prevent "malicious" third-party components from potentially compromising a user's ‌iPhone‌.

However, after public outcry, Apple released a software update restoring functionality to bricked iPhones. Following the software update to unbrick iPhones, Apple claimed that the error 53 issue was meant to be a factory test and never should have impacted consumer devices.

Update: According to an Apple service document obtained by MacRumors, Battery Health info is unavailable for any ‌iPhone‌ XS, XS Max, and XR that has a non-genuine battery and is running iOS 12.1 or later.

Tag: iFixit