Apple is investigating a bug that may cause iPhone 14 Pro and iPhone 14 Pro Max models to freeze after customers transfer their data from an older iPhone, the company said today in an internal memo obtained by MacRumors.
In the memo, Apple says it is "aware of this issue happening and is investigating." Apple specifically says that some customers may find their new iPhone 14 Pro or iPhone 14 Pro Max models freezing and becoming unresponsive after an iCloud restore or data transfer from their previous iPhone during the Quick Start process.
As a temporary fix, Apple advises customers to force restart their iPhone if it becomes unresponsive for more than five minutes. New iPhone 14 Pro customers faced a similar issue on Friday regarding device activation. While the iPhone 14 Pro ships with iOS 16, there is an available iOS 16.0.1 update that customers should install after setting up their new devices.
Monday November 2, 2026 1:22 am PST by Tim Hardwick
Apple is releasing five new products this Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models.
The following new products will be available from Friday:
iPad mini with OLED display and A20 Pro chip
iMac with M6 chip
14-inch MacBook Pro with M6 chip
14-inch MacBook Pro with OLED touchscreen
16-inch MacBook Pro with OLED...
Friday October 30, 2026 3:20 pm PDT by Joe Rossignol
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue.
If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
Monday November 2, 2026 7:27 am PST by Tim Hardwick
Apple's busiest season isn't over yet. Far from it. With two hardware launch dates still to come in November, plus software updates and new smart home accessories running into December, there's more on the way from Apple before the end of 2026, so be sure to stick around.
Below, we've rounded up what's still coming, along with one date in particular that's worth watching if you're a holiday...
I did not do a transfer using iCloud. I do not use iCloud. I restored from a local backup in iTunes, an iPhone backup that I’ve literally been maintaining since 2007. Thankfully everything seems to be okay on my 14 Pro Max as far as I can tell a day and a half in.
People here like to constantly talk smack about me still using iTunes for updates instead of OTA, and backups instead of iCloud; because “eeewwww that uses wires” and “that’s old!” But it’s increasingly proving itself to be the more reliable method of device management. Idk, keep enjoying the paid less secure/less functional alternative i guess.
iPhones have come a LONG way and are much more complex than they were 10-15 years ago.
First that’s an excuse….second Apple has chosen to make things complicated. Hell iTunes was using mostly legacy code till a couple years ago…..20 years later. I expect better from apple and when people just let stuff go and make excuses enables them to continue this garbage.
I experienced it transferring from my 13 Pro. My 13 Pro said it finished transferring, and my 14 Pro was completely unresponsive. Luckily, it just needed a hard reboot, and it kept all the transferred data. It was a bit scary at first though.
That’s a really crummy customer experience for a $1000+ phone…not that “apple way”
